Digital Transformation Success

In the face of so many people saying that brand loyalty is dead, there is so much evidence that a smart take and a carefully thought-through plan can actually cut through the noise in today's digital market and create an incredible bond between consumers and brands—  but it is not easy.To quote Frank Zappa and Mike Ridgewell, “Loyalty’s not dead. It just smells a little funny.” Little Bird Marketing CEO, Priscilla McKinney, is joined by Denmark Street Marketing Founder, Mike Ridgewell, on this episode where they discuss the intricacies of brand loyalty in today's disruptive digital landscape. With a track record of solving massive problems for industry giants like Disney, Mike brings his expertise and a powerful five-step plan to help you build a strong foundation of brand loyalty. Make a plan Have a strong and sustainable value proposition Align resources Build the tech stack Launch and refine They unpack what looks like a simple step-by-step plan. But with Mike’s expertise with over 30 years of working in senior marketing roles there is nuance he shares to how he has made this plan successful many times. He built enterprise-level loyalty programs for some of the biggest names, including The Walt Disney Company, Marvel, NBCUniversal and confidential Denmark Street Marketing clients. He has held leadership positions in D2C / CRM and Digital Marketing globally, boosting revenues and profits through new consumer acquisition and increased engagement. He graciously gives insights in this episode to help you rethink brand loyalty and loyalty programs that work. Ready to transform the way you present yourself online and achieve career-changing breakthroughs? Little Bird Marketing's 12-week social selling course can give you the practical, hands-on experience you need to build lasting relationships at scale. Unlike quick-fix "tips and tricks" programs, our course is a true commitment to changing the way you present yourself online and achieving career-transforming breakthroughs. Expert instruction is delivered in small, personalized cohorts, with one-on-one coaching tailored to your unique needs. We'll teach you how to build rapport with targeted audiences, expand your influence, and establish yourself as the go-to authority in your area of expertise. Enroll in our social influence course today and start your journey toward unparalleled success. Visit https://littlebirdmarketing.com/social-influence-course/ to learn more Learn more about your ad choices. Visit megaphone.fm/adchoices

Disruption. It’s what’s for breakfast. It can be overwhelming, no matter what industry you’re in. It moves so quickly that overwhelm can settle in and temptation to bury your head in the sand gets stronger and stronger. So, how do we face a world that is about to be disrupted, mid-disruption and ripe for disruption in so many different ways?Join Henry Hays, Founder and Managing Partner of Henry Hays Consulting, and Priscilla McKinney, CEO of Little Bird Marketing, as they unravel the art of disruption and innovation. Their conversation is an act of conversational volleyball— they volley confessions, anecdotes, and insight back and forth at breakneck speed. The knowledge they drop here is REAL knowledge, with REAL world examples. They talk about how and why companies like Kodak and BlockBuster failed, and how businesses like Uber and DoorDash took off. Wondering which industries are ripe for disruption? Airlines, health care, the education system, and law just to name a few…Then, they get personal. It’s time to pop the hood on your business and look at: Market Complacency Customer Frustration Tension Points Henry unpacks the terminology and then explains how you figure this out for your own business and action on what you find— from customer advisory boards to honesty campaigns, to not only treating the problems that you have but also looking at the things that are successful and forecasting how those successes could turn into pitfalls. Hays is the Founder and Managing Partner at Henry Hays Consulting, where he specializes in working with legacy businesses helping them transform by developing radically different business models. When he’s not consulting, he’s keynoting his talk on Disruptive Innovation. Prior to his work at Henry Hays Consulting, he was the Senior Executive Vice President for MPower Health, a Dallas-based healthcare company focused on delivering innovative value-based care. He also served as National Sales Director for Avanir Pharmaceuticals and was a founding member of their original sales organization. Over the course of 20 years in biotech and pharma he ran sales teams specializing in launching novel drugs.Don’t let the learning stop here. Little Bird Marketing’s 12-week social selling course is a practical hands-on experience designed specifically to help you network effectively and at scale, build rapport with targeted audiences, expand your influence, and become the go-to authority in your area of expertise. It’s the way to face disruption head on in the professional social influence space. So this is not a quick “tips and tricks” for LinkedIn's success flash in the pan. It's a commitment to changing the way you show up online and experience career-shifting breakthroughs. This is expert instruction in small cohorts with personalized one-on-one coaching. If you're interested, learn more at https://littlebirdmarketing.com/social-influence-course/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Putting your brand in the hands of somebody else is scary. Is that person the right person to represent your brand? Could there be any backlash? Have they been vetted properly? While social influencers can help brands reach their audience, which is hopefully also your target audience, there are many challenges that companies face in leveraging influencers effectively.That’s where Dino Delić comes in.Dino Delić, Director of Analytics and Insights at Meltwater, has over a decade of experience consulting communication and marketing professionals working with companies globally to create and improve their marketing strategies. Dino has worked with brands such as H&M, GE, Hyatt, UPS, Fox Sports, Caesars, MARS, Fidelity, LG Electronics, and more. His focus is to help brands optimize their social media marketing efforts, understand their global target audiences, and utilize the data Meltwater provides for strategic insights.In his conversation with Priscilla McKinney, CEO of Little Bird Marketing, on the podcast they discuss: Being data-driven in communications and PR Influencer marketing Micro-influencers and nano-influencers Brand and reputation measurement Marketing and PR measurement Consumer insights and trends Humanizing your brand Don’t do something identical to your competitor. Don’t do something that you’ve already done before. Stop for a minute. There are amazing tools, like the ones Meltwater offers, that can help you create something bigger and better by identifying precisely who has the authority, credibility, and authenticity with your target audience.If you are wondering what the possibilities are in the realm of influencer marketing, this is the conversation for you.Don’t let the learning stop here. Little Bird Marketing’s 12-week social selling course is a practical hands-on experience designed specifically to help you network effectively and at scale, build rapport with targeted audiences, expand your influence, and become the go-to authority in your area of expertise. So this is not a quick “tips and tricks” for LinkedIn's success flash in the pan. It's a commitment to changing the way you show up online and experience career-shifting breakthroughs. This is expert instruction in small cohorts with personalized one-on-one coaching. If you're interested, learn more here. Learn more about your ad choices. Visit megaphone.fm/adchoices

CEO of Stravito, Thor Olof Philogène, discusses the importance of data management and democratization in organizations. He highlights the challenges of accessing and organizing data, and how their AI-powered platform solves these issues. The podcast also explores improving accessibility and utilization of data insights, enhancing human expertise through AI, and the exciting era of AI and the future of software.

When brands like Google, Starbucks, Shopify and GE want to decode the future, they call Mitch Joel. We called him too. Mitch Joel is the Co-Founder of ThinkersOne, a platform that empowers companies with personalized and bite-sized thought leadership from the best thinkers in the world, and His first book, Six Pixels of Separation, named after his successful blog and podcast, is a business bestseller. Join your host, Priscilla McKinney, CEO of Little Bird Marketing as she shares an impactful and inspiring conversation with Mitch Joel about asking the important questions about digital transformation. As an early adopter of prolific blogging and prolific podcasting, Mitch has been on the forefront of digital transformation for decades. At the center of his professional endeavors is the question, “How do I use technology to connect better to audiences?” paired with his genuine curiosity for humans having the human experience. They explore the idea of digital transformation as an equalizer for diversity. They consider if there is an “open playing field” of sorts for new ideas and a kind of all-access pathway unfolding. Along with this dreaming, they offer up a few cautionary tales of what the digital world could do to further alienate minorities and more. Mitch offered up some hard truths about what was true, and what is now true-ish. Though, as Mitch says, “It’s always been a snake pit.” But the balance of the conversation comes back to hope - hope for a digitally-enabled world that makes for a better experience for humans. In terms of the biggest challenge to digital transformation, Mitch Joel named tech stack. Artificial intelligence and blockchain technology, metaverse, virtual reality, and augmented reality are huge hurdles for businesses and brands to understand and effectively figure out how to integrate. They discuss small ways people can make steady progress toward a more digitally transformed work and life experience. At the end of the business day, as Mitch says, “It's not about accomplishing business differently, it's about being willing to look at things differently and being willing to change ourselves.”If you think you need a social media influence course… you do. Our 12-week Social Influence course will more than do the trick! We would also be happy, quite thrilled actually, to discuss what digital transformation could look like for your team! On the hunt for powerful content marketing and strategy resources? Come under our wing.Resources, people, and books mentioned:Harley Finkelstein, President of ShopifyMike Evans, Founder of GrubHub and Author of HangrySeth GodinCharlene LeeStolen Focus by Johann HariKeepsakeChatGPT Learn more about your ad choices. Visit megaphone.fm/adchoices

When we’re talking about digital success, it’s not about the bee-boo-boo pressing of buttons. We still need a team of amazing humans who know how to build relationships leveraging the digital tools. There is inner work that has to be done. Sales professionals need to know and understand how to bring themselves to the table in the right way, and it’s all about building a culture of communication and trust.Join CEO and Little Bird Momma, Priscilla McKinney, and owner of Trustpoint, a Sandler Training center, Brett Baker, as they discuss how to get sales training right to set a company up for digital success. Brett Baker and Priscilla McKinney go way back. This episode feels like sitting in on a cup-of-coffee-on-the-couch kind of conversation. The undercurrent is how to get another person to “self-discover truth” as they unpack how to build relationships and trust digitally. So, if you’re work culture is allergic to self awareness you will not like this episode at all. They cover these pressing questions sales leaders are facing:   What are the basic needs a salesperson has to understand and embrace to start building relationships on cold calls or with clients that are meaningful— built on trust and mutual respect?  How can I make sure we don’t lose the human element when moving our sales efforts to digital tools?  What is holding my team back? There are more than one thing sales leaders need to be working on with their teams, namely, start asking questions and keep asking questions to the prospect. In a world where most sales people default to doing all of the talking, this is tuned out when face to face and even more easily ignored when the sales pitch moves online. The importance of asking questions also underscores the truth that the prospect’s first answer will never reveal their real problem. Lastly, teams need to remove the pressure to get the “yes” and build more comfort around the prospect saying “no.” As Brett says, “when a sales professional starts to become okay with no, their world opens up to a level of trust with people they’ve never dreamed of.” As customers know the close is coming and the salesperson is hankering for the “yes,” the comfortability around the “no” breaks down barriers, surprises people, at puts them more at ease.This conversation is positively brimming with impactful and actionable information that will spotlight exactly what mindset shifts and sales tactics you need to implement for true, real, game-changing sales success both online and offline. Shout to our sponsor CFR! For business professionals, mastering social media is no longer a “nice to have” set of skills, but a fundamental need in order to advance your career. You need an effective and proven system to move from social selling all the way to digital dominance. Learn more at littlebirdmarketing.com/social Learn more about your ad choices. Visit megaphone.fm/adchoices

Digital dominance sounds mighty impressive. Whether or not you’re looking to dominate the digital world or ramp up your social selling skills, you are in the right place. One thing we can promise you— this isn’t fluff. There’s not even a single piece of fuzz floating around. Zero fluff. Only the actionable stuff.Since when could we ever resist a rhyme? Get ready for CEO and Little Bird Momma, Priscilla McKinney, and Co-Founder and CEO of Digital Leadership Associates, Timothy Hughes, to take a deep dive into the practice steps to take you from social selling to digital dominance with social media. They talk about what people need to know, what they need to stop doing, and what they immediately need to start doing in order to transform digitally. Most notably, they also unpack the direct connection between social media and revenue. When someone successfully positions themself as a digital business it’s when people find you online and know they want to come buy from you, they want to work for you, and they want to invest in your business. As Timothy Hughes says, “Digital dominance is when you take the processes and the skills that you've implemented in the sales team and roll that out across the business.”What is discussed in the podcast? How to get the C-Suite involved The importance of a clear strategy and top-down approach A major mindset shift Commitment to the entire process by everybody on the team Stop justifying 1990s sales and marketing techniques The value of having a third-party external person come in to help with digital transformation How to hire the right person for digital marketing roles Posting isn’t the point— conversation is the point Well, our bulleted list could have kept going and going and going… but we realized that eight bullet points were probably already a few too many! This podcast episode truly is jam-packed with valuable insight and expertise. Tune in and get ready to soak up some serious knowledge. Shoutout to our sponsor Ag Access! Learn more about your ad choices. Visit megaphone.fm/adchoices

Thought leadership is a big buzzword, but what does it really even mean? Where and how does thought leadership happen? How does it align with a personal brand? You have questions. We’ve got some answers. And more than a few tips and tricks up our sleeves. CEO and Momma Bird, Priscilla McKinney, and VP of sales at Forbes Books, Natasha Walstra, dig deep into what thought leadership is, means, and how it is forged in the fire of social media. There’s a huge need to build a personal brand, not just a company brand because at the end of the day, people want to buy from people. With distrust of big corporations and brands growing, it’s important to position yourself, as Natasha says, as a “mission-driven thought leader with something to teach versus a business operative with something to sell.”  Even if you’re considering writing a book, or have written a book— your book is one piece of a bigger end goal. According to Priscilla, a book is your Thanksgiving day turkey. It’s a fantastic piece of juicy, big content that you can slice and dice up for social media to build your digital presence and social influence.  As it’s Natasha’s job to empower industry experts and elevate their thought leadership, she has more than a few golden eggs to give out on this podcast. She brings together people, brands, and organizations in the spirit of growth and interpersonal learning. She also builds strong sales teams that work together and succeed together. Is thought leadership something you’re working on or working towards? Tune in and learn what really helps with building an audience and how you can use thought leadership to drive sales, humanize your brand, and increase your social influence. Shoutout to our sponsor: CFR INC.  Figure out how to elevate your online presence, find your audience, and generate leads all while getting invited to a wonderful cocktail party? Yes, please! Click here.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Industry events - whether in-person or virtual - are inherently social affairs. Still, many people and businesses have trouble harnessing social media to maximize the digital transformation element of conferences. This is especially true around virtual conferences.On this episode of Digital Transformation Success, host and Little Bird Marketing CEO Priscilla McKinney and Little Bird Marketing Vice President Ashley Le Blanc share powerful mindset shifts for utilizing social media around events. From shout-outs to Twitter lists, Priscilla and Ashley break down the importance of building an interactive and dynamic social media presence to reach your ideal audience and build new relationships. More than any single action or tip, the information shared in this conversation centers around a mindset shift that can help maximize results EVERY TIME. Learn more about your ad choices. Visit megaphone.fm/adchoices

NFTs, cryptocurrency, and the Metaverse oh my! Oh the good ol’ days when we were only dealing with lions, tigers, and bears. Now, we’re on a whole new level.Join CEO and Little Bird Momma, Priscilla McKinney, and President of Berlin Cameron, Jennifer DeSilva, as they pull back the curtain on the world of digital transformation and uncover a veritable treasure chest of resources and connections. Jennifer DaSilva is a seasoned integrated marketer with 20 years of experience working with Fortune 500 brands. As president of WPP boutique creative agency Berlin Cameron, Jennifer has spent the last 15 years managing key accounts like Coca-Cola, Heineken, Lexus, and Capital One. Moreover, she is a champion of entrepreneurship and is the founder of LLShe, a Berlin Cameron division that empowers female entrepreneurs through connections and creativity. It’s no surprise that in this episode, the conversation centers around inclusivity in rapidly growing, albeit intimidating worlds of NFTs, crypto, and the metaverse. All are welcome. Period.Yet, it’s an intimidating new world out there. And women are already reporting that they’re feeling excluded from the cryptocurrency market and the statistics show that 82% of brands are disproportionately targeting their NFT campaigns toward men. That’s why we’re sharing the game-changers in the field of inclusivity in the new world of digital transformation. The links and resources below are yours to peruse. This is your call to action. Follow these people. Learn all you can. Dig in. You’re welcome here.People mentioned:Cate Luzio founder of LuminaryNadia Masri founder of PerksyMichelle Reeves founder of WAGMIPatrick Olszowski founder of Outrageous InsightResources mentioned:NFT's are the future but where are the women? — Berlin CameronNFT ‘bro culture’ is missing a huge opportunity by excluding womenNYX Project: GORJS BEAUTY DAO | NYX PROFESSIONAL MAKEUPNFT Mentions:Welcome to the HUGhttps://www.instagram.com/wagmi.nft/?hl=enhttps://www.instagram.com/michellejreeves/?hl=enhttps://www.instagram.com/mavionworld/?hl=enCAA Hires a Chief Metaverse Officer.https://www.instagram.com/mybff/?hl=enMeta Angels – The Wishing WellMeta Angels NFTHoney Badges Community that is Decentralizing philanthropyHoney Badges NFTIn need of some LBM free resources? Your wish is our command. Click here.On the hunt for powerful content marketing and strategy resources? Come under our wing. And shoutout to our sponsor CFR! Learn more about your ad choices. Visit megaphone.fm/adchoices