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Payments Innovation

Latest episodes

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Jan 5, 2021 • 32min

#FintechCaraoke: Control the Deposit, Control the Relationship with Derik Sutton

Financial innovation is happening at a record pace.But when it comes to small businesses…If you aren’t solving their cashflow problems, nothing else matters. In today’s episode, I speak with Derik Sutton, VP of Marketing at Autobooks, to learn why cash flow is everything when it comes to small businesses. What we talked about:The cashflow problem for small businessesHow fintechs have squeezed out banks for depositsThe different incentives for banks and fintechsTo ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube!Until next time! Hosted on Acast. See acast.com/privacy for more information.
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Dec 29, 2020 • 34min

Why Aren’t We Teaching Our Kids Finance? with Benjamin Nachman

Financial literacy is one of the most crucial things to master for anyone. If you want good outcomes in life, it pays to understand money. Yet, we aren’t teaching our kids finance — at home or in school. Benjamin Nachman, Founder & CEO at Jassby, is trying to change that. His company is offering banking services for kids as young as 8 years old that will help parents teach financial literacy — without any boring lectures. In today’s episode, he joined me to discuss:Why finance isn’t being taught to kidsHow Jassby can helpHow he’s planning to teach long-term financial wellnessTo ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube!Until next time! Hosted on Acast. See acast.com/privacy for more information.
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Dec 22, 2020 • 30min

How the Pandemic is Shaping the Future of SaaS Marketplaces with Paul Golding

Those who innovate in trying times are often the names that stick around. Everyone agrees this year has been more trying than most. But it could have been a whole lot worse without the innovators leading us through. And when it comes to finance, Paul Golding, Senior Equity Research Analyst at Macquarie Group, has studied all the innovators making a difference in these uncertain times. He joins me on the show to share his insights on the world we find ourselves in for 2020 and beyond. We discuss:The biggest impacts COVID-19 is having on SaaS marketplacesWhy debit use is exploding and credit has declinedHow PayPal has positioned itself post-pandemic To ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube! Hosted on Acast. See acast.com/privacy for more information.
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Dec 15, 2020 • 33min

Government Payment Experiences Don’t Have to Be Terrible with Danny Shader

When was the last time you dealt with a government agency?The experience is rarely something to write home about.But when it comes to payments, that could be changing. That’s because Danny Shader, CEO at PayNearMe, is reinventing the payment experience for government agencies. He joined me on a recent podcast to talk about how PayNearMe’s new platform is helping to make dealing with the government a little easier. In this episode, we discuss:How to fix less-than-stellar payment experiencesWhy consumer expectations for payments are at an all-time highPayNearMe’s growth philosophyTo ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube! Hosted on Acast. See acast.com/privacy for more information.
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Dec 8, 2020 • 34min

How Behavioral Science Can Foster Better Financial Decisions with Steve Le Roux

Most people think they’re bad at banking, but they’re not. People just don’t take the time to develop better financial habits because, well… Banking is boring.But Steve Le Roux, Founder & CEO at Envel, thinks he can change that. His company is tapping into behavioral science to reward people for banking better — and not rewarding the bank when they don’t. In this episode, Steve explains:How the broken banking system inspired EnvelHow behavioral science and AI can fix itWhy user experience is everythingTo ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube!Until next time! Hosted on Acast. See acast.com/privacy for more information.
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Dec 1, 2020 • 30min

How to Solve Capital Concerns for Small Businesses with Keith Smith

One of the biggest challenges for small businesses is accessing capital. Weeks can pass before sales result in payment — especially for online merchants. But what if there was a way to access that money as soon as you make the sale?That’s exactly what Keith Smith, Co-Founder & CEO at Payability, is bringing to small businesses, allowing them to unlock that capital and use it when they need it. In this episode, we discuss how Payability addresses:The capital concerns for small businessesThe hard-hit sector of online-only businessHow to provide capital for entrepreneurs with weak creditTo ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube!Until next time! Hosted on Acast. See acast.com/privacy for more information.
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Nov 24, 2020 • 28min

Payroll in a Pandemic: Challenges and Solutions with Andrew Garner

With so much uncertainty in the pandemic… The last thing anyone wants to worry about is getting paid. Luckily, like everything else digital, the pandemic is accelerating existing trends. And that’s making it easier for everyone to get paid when they need it. My guest today is Andrew Garner, Senior Vice President/General Manager, Business Partnerships at Netspend, where he’s helping solve payroll problems for the pandemic and beyond.In this episode, we discuss:How the pandemic is affecting payrollExisting trends that are being accelerated by the crisisThe future of payrollTo ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube!Until next time! Hosted on Acast. See acast.com/privacy for more information.
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Nov 17, 2020 • 35min

The Future of Gifting in a Digital Age with Blackhawk Network

In the payments space, there’s one area that shouldn’t be overlooked:Digital gifting.It’s a rapidly growing area of payments. And with that growth comes innovation. In this episode, my guests are two of the people driving that innovation: Brett Narlinger, Head of Global Commerce, and Helena Mao, VP of Global Product Strategy, from Blackhawk Network. We discuss:How the gifting world is changingThe effect COVID-19 has had on giftingHow the demographics for digital gifting have changedTo ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube!Until next time! Hosted on Acast. See acast.com/privacy for more information.
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Nov 10, 2020 • 25min

How to Solve a Problem Your Customers Don’t Know They Have with Mark Ridley

Your product has one purpose…Solving a customer’s problem. But what do you do when they don’t even know they have a problem?That’s a challenge Mark Ridley, Co-Founder & Managing Director at Green Shoots FX, tackled in starting his FX company. He joins the show today to share the lessons he’s learned in launching Green Shoots.We discuss:How to educate your customersHow to enter a crowded marketWhat to do about your customers’ other problemsTo ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube!Until next time! Hosted on Acast. See acast.com/privacy for more information.
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Nov 3, 2020 • 24min

#Challengers: How Cogni Is Delivering Better Customer Service for All with Archie Ravishankar

How you treat your customers matters. But for many banks, the level of service you can expect is direct correlated to your account balance. That needs to change.And Archie Ravishankar, Founder and CEO at Cogni, is on a mission to do just that. At Cogni, he’s rising to the challenge with a platform to help the underserved, Gen Z and everyone else with their financial needs. What we talked about:-Why customer service matters-Why Gen Z are an important demographic to reach-How digital banks are shaking up finance.To ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube!Until next time! Hosted on Acast. See acast.com/privacy for more information.

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