How you treat your customers matters.
But for many banks, the level of service you can expect is direct correlated to your account balance.
That needs to change.
And Archie Ravishankar, Founder and CEO at Cogni, is on a mission to do just that. At Cogni, he’s rising to the challenge with a platform to help the underserved, Gen Z and everyone else with their financial needs.
What we talked about:
-Why customer service matters
-Why Gen Z are an important demographic to reach
-How digital banks are shaking up finance.
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Until next time!
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Payments Innovation