
Fraudology Podcast with Karisse Hendrick
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".
Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.
On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!
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Latest episodes

Feb 29, 2024 • 17min
How Mexican Drug Cartels are Dominating Financial Fraud & Timeshare Scams
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick covers a range of recent fraud-related news stories, including an amusing incident involving an Indiana man's attempt to purchase a Porsche with a $78 million check, a significant data breach at Loan Depot affecting 16.9 million individuals, and the disturbing trend of Mexican drug cartels engaging in financial fraud, explicitly targeting American timeshare owners. Karisse also discusses the implications of these events for fraud fighters and the wider community. Tune in for the latest insights on the evolving landscape of online fraud and its impact on individuals and businesses.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Feb 27, 2024 • 1h 6min
Anonymous Fraud-Fighter Perspectives On: Proof of Concepts
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick and several anonymous guests delve into the complexities of assessing and selecting fraud prevention vendors within the e-commerce industry. The episode tackles the challenges merchants face during proof of concept (POC) phases, such as the resource burden, the importance of trustworthy relationships with vendors, and the impact of overpromising and underdelivering. The guests share anecdotes and stress the need for thorough knowledge, vendor expertise, and adaptability, along with the importance of internal advocacy for technological investments. The group also explores the subtle influences of vendor incentives and the significance of client references in an oversaturated market, highlighting the value of vendor support and understanding of specific use cases for a successful long-term partnership.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Feb 22, 2024 • 40min
Shielding Your LinkedIn Presence: Pro Tips for Safe Online Networking
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this eye-opening episode of Fraudology, host Karisse Hendrick delves into the increasingly complex world of insider recruitment tactics and the sophisticated ways fraudsters target industry professionals through platforms like LinkedIn. From the unexpected risks of wearing work attire in public to the sobering reminder of online reputation management, Karisse carefully unpacks the fine line between professional visibility and personal safety, emphasizing the need for privacy settings and vigilance in safeguarding oneself from being a fraudster's next insider or victim.Tune in to learn crucial strategies for protecting your digital footprint, why your LinkedIn profile might make you a target, and how services like "Onerep" can assist in cleaning up your online presence. Karisse discusses why staying connected within your professional network is vital, and she shares her personal experiences to highlight the real-world implications of online exposure. This is a must-listen for anyone navigating the intricate dynamics of internet security and career networking in the fraud-fighting community.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Feb 20, 2024 • 49min
Spoofed and Doxed: A Veteran's Blueprint for Countering Online Personal Attacks
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this harrowing episode of Fraudology, host Karisse Hendrick is joined by an expert in fraud prevention and trust and safety with two decades of professional experience, who reveals their ordeal of being targeted by a relentless online harasser. The discussion unveils the dark side of social media and online communities, where the intersecting worlds of virtual reality and personal safety collide, leading to the serious real-world consequences of doxing and digital harassment.Listeners are taken on a journey through the dangerous consequences of inadequate security within online platforms, as our anonymous guest recounts the escalation from information leakage to life-disrupting threats and the challenges of dealing with unresponsive law enforcement and social media companies. This episode serves as a crucial wake-up call about the importance of protecting personal information online, the psychological impact of targeted harassment, and practical measures for safeguarding privacy in an increasingly connected digital landscape.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Feb 15, 2024 • 49min
The Refund Fraud Detection Company That was a....Fraud
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicJoin Karisse Hendrick on Fraudology as she unveils the troubling saga of Refend .AI, a company that once claimed to help merchants combat refund claims fraud, but has since vanished from the scene. In this revealing episode, Karisse takes us through the labyrinth of refund fraud, sharing insights on various schemes like false claims of "did not receive", "empty box scams", false tracking IDs ("FTIDs"), and more. -While also revealing her own disconcerting encounters with fraudulent activities this week.Uncover the complex world of online fraud, where Karisse shares her expertise on pattern detection and data analysis to fight against the deceptive tactics of Refund Claims Fraud. She discusses the challenges and nuances of refund fraud, from the subculture of tech-savvy young fraudsters to the recent controversial outing of Refend .AI's founders. Frank-on-Fraud's article on Refend .AI:https://frankonfraud.com/fraud-trends/he-claimed-fraud-co-was-shady-then-they-disappeared/https://frankonfraud.com/fraud-trends/he-claimed-fraud-co-was-shady-then-they-disappeared/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Feb 13, 2024 • 47min
Smarter Chargeback Battles: When to Fight and When to Forfeit w/ Shawn Kelley (ex-SeatGeek)
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this insightful episode of Fraudology, join host Karisse Hendrick and special guest Shawn Kelley, former director of payment and risk at SeatGeak, as they delve into the complexities of chargeback management in the e-commerce sphere. Tackling the balance between technology and human intervention, Shawn shares his experience and how both can be leveraged for the best possible outcomes.Gain valuable perspectives on how to optimize win-rates and why adopting a customized, intelligent approach to chargeback responses is crucial for maintaining customer trust and improving business outcomes in the ever-evolving world of online transactions.To connect with Shawn directly: https://www.linkedin.com/in/shawnkelley/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Feb 8, 2024 • 48min
Fraud News: Deepfake Deception & Rampant Social Media Ad Fraud
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this explosive episode of Fraudology, we dive into the underbelly of online scams, the unethical use of AI such as deep fakes, and the ongoing strife within major social media platforms to maintain content integrity amidst layoffs and fraudulent activities. With a captivating discussion on how the landscape of fraud is ever-evolving, Karisse unpacks the interconnected nature of fraudulent schemes across social media, the rise of AI-generated content and its implications, and the critical need for robust cybersecurity measures against the backdrop of rapidly advancing technologies. Join us on Fraudology to unravel the complexities of modern fraud and gain insights into protecting yourself in the digital world.Articles Referenced In This Episode:Social Media Ad Fraud:https://www.businessinsider.com/social-media-flooded-spammy-ai-content-2023-8https://www.theinformation.com/articles/musks-x-is-flooded-with-ad-spam-stolen-credit-cards-may-be-keyhttps://www.404media.co/fake-bill-ackman-and-jim-cramer-instagram-ads-are-trying-to-take-my-money/The $25 Million (Deepfake) Conference Call:https://www.wionews.com/technology/hong-kong-office-employee-loses-more-than-25-million-after-video-call-with-deepfake-chief-financial-officer-686908Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Feb 6, 2024 • 1h 10min
The Newest Generation of Bot Attacks w/ Nate Kharrl @ Spec
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Nate Kharrl, CEO of Spec, and a pioneer in bridging the gap between fraud and Infosec teams. As they delve into the complexities of bot attacks, they reveal how fraud teams are increasingly relying on technical solutions (often owned by InfoSec teams) to combat sophisticated tools used by fraudsters. Nate shares his expertise on identifying and mitigating the impact of the newest generation of bots: all-in-one bots and how they bypass most traditional bot detection tools. Nate shares innovative strategies to detect & prevent bot attacks by resellers, fraudsters & credential stuffers like using poison data; while Karisse emphasizes the importance of effective communication between fraud and Infosec. Together, they explore the evolving landscape of online threats and the crucial collaboration needed to safeguard businesses against the cunning exploits of modern bots. Tune in for an insightful discussion on the shifting battleground of cybersecurity and the urgent need for united defenses in the digital age.To connect with Nate Kharrl Directly: https://www.linkedin.com/in/nate-kharrl/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Feb 1, 2024 • 24min
A Tsunami of Credential Stuffing Attacks
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, Karisse Hendrick delves into the "mother of all breaches," MOAB, a massive data leak containing over 26 billion records from various platforms and breaches. She highlights the danger of credential stuffing attacks, the impact on consumer security, and the importance of taking proactive measures to protect against such threats. Karisse emphasizes the need for strong passwords, multifactor authentication, and heightened vigilance in response to the unprecedented scale of this breach. If you're navigating the world of online security and e-commerce, this episode provides essential insights to safeguard against the evolving landscape of cyber threats.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jan 30, 2024 • 51min
Reclaiming Trust: Preventing Consumer-Focused Scams Before They Happen w/ James Olden & Rob McCall @ Uphold
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this captivating episode of Fraudology, host Karisse Hendrick is joined by financial protection experts James Olden and Rob McCall from the financial services & crypto wallet company Uphold. Listen as they delve into the intricate world of preventing consumer-focused scams before they happen with a multi-layered approach like no other Karisse has heard of before. They tackle an array of cunning scams threatening consumer security, from romance and investment deceptions to impersonation tricks, and explain Uphold's unique & dynamic strategies to fend off such fraudulent activities targeting their users. With a focus on customer education and proactive communication, they discuss how their teams dedication to safeguarding consumer interests not only builds trust (and loyal customers) but yields remarkable success in halting potential financial catastrophes.Tune in to hear how Olden and McCall's efforts in raising fraud awareness and implementing robust security measures have significantly reduced the incidence of scams, and how their personalized touch enhances consumer loyalty. The conversation takes us through Uphold's journey of refining fraud prevention practices and the emotional landscape of helping victims, culminating in insights on the future of scam evolution and the vital role of empathy in this challenging yet rewarding field.To connect directly with Rob McCall (No solicitations please):https://www.linkedin.com/in/rob-mccall-884b8851/To connect directly with James Olden (No solicitations please):https://www.linkedin.com/in/james-olden/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.