
Smart Talks with IBM
Join Malcolm Gladwell, author and host of Revisionist History, for Smart Talks with IBM as he speaks with visionaries who are creatively applying technology in business to drive change and transform their industries.
This season, Smart Talks with IBM is hitting the road. We’re stepping outside the studio to explore how IBM clients are using artificial intelligence to transform the way they do business. It’s a fresh look behind the curtain of technology, where big ideas meet cutting-edge solutions.
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Latest episodes

Jul 29, 2021 • 29min
An Open Conversation about Open Innovation
In this episode of Smart Talks, Malcolm talks to Jim Whitehurst, senior advisor at IBM and an expert in open-source software and innovation. During their conversation, Jim reveals how embracing moments that initially feel like chaos can ultimately lead to more open organizations and broader access to new ideas. Learn more about your ad-choices at https://www.iheartpodcastnetwork.comSee omnystudio.com/listener for privacy information.

Jun 3, 2021 • 24min
Couch vs. cubicle: is the future of work hybrid?
Remote working has kept many businesses afloat over the last year, but has it kept employees productive, enthusiastic, and inspired? In this special episode of Smart Talks, recorded at IBM’s Think Conference, Malcolm spars with his longtime friend Adam Grant, an organizational psychologist and professor at the Wharton School, about what we’ve learned through remote working and how businesses can approach a hybrid model. Can we, and should we, return to “normal”? Learn more about your ad-choices at https://www.iheartpodcastnetwork.comSee omnystudio.com/listener for privacy information.

May 27, 2021 • 32min
Can AI be empathetic? Reinventing client experiences
In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice President and CTO of Anthem, and Glenn Finch, Managing Partner of Global Business Services at IBM, about how AI is helping people interact with healthcare in a whole new way. Learn more about your ad-choices at https://www.iheartpodcastnetwork.comSee omnystudio.com/listener for privacy information.

Apr 29, 2021 • 30min
Reshaping the Future with Women in AI
Today, women represent approximately 22% of the AI workforce. But IBM is out to change that by increasing diversity not just in hiring but through programs such as Women Leaders in AI that celebrate diversity in the field. In this episode of Smart Talks, Malcolm Gladwell talks to IBM’s new SVP & CMO, Carla Piñeyro Sublett, and Chimka Munkhbayar, co-founder of Agrolly, about their challenges, achievements, and the steps they’re taking to create a more inclusive tech world. Learn more about your ad-choices at https://www.iheartpodcastnetwork.comSee omnystudio.com/listener for privacy information.

7 snips
Mar 25, 2021 • 30min
Using AI to Rethink the Way Work Gets Done
This podcast episode explores the potential of hybrid cloud and AI in rethinking work. It discusses IBM's role in software, data analysis, and their assistance in the AI journey. The concept of hybrid cloud and challenges in managing multiple cloud environments are explored. The future of technology, real-time monitoring, and predictive maintenance are also discussed.

Feb 11, 2021 • 54sec
Welcome to Smart Talks with IBM and Malcolm Gladwell
The world's most challenging problems need smarter solutions. Join host Malcolm Gladwell as he interviews industry leaders and innovators to discover how IBM and its partners collaborate on projects that are designed to approach global issues in unconventional ways. Learn more about your ad-choices at https://www.iheartpodcastnetwork.comSee omnystudio.com/listener for privacy information.