The Best Leadership Podcast Ever (with Jeff Matlow)

The Disney Hug Rule is an essential part of your Disney experience. As it turns out, the same principle applies to your leadership.

Crisis management isn't an option, it's a necessity. To learn how to lead effectively during chaos, it starts with the Waffle House. Nobody is better than them.

There always seem to be deadlines in my life that are haunting me. It's the reality of my mortality. And then one day everything changed.

There is no trap worse than the trap you set yourself. It's usually done unconsciously. And it's holding you back. Let's fix that, shall we?

It's not what you do as a leader that you'll regret the most, it's what you didn't do. Omission Bias is the discomfort that will linger on.

Sure, tough conversations may be uncomfortable, but that's why they're called "tough conversations". It's time you learn that they don't have to be tough after all.

There are 4 types of leaders who fail to do a good job at leadership. They don't know how to embrace growth. You're going to want to pay attention so you can check yourself before you wreck your career.

When leaders need to be heroes, they create villains. First it's competitors. Then clients. Eventually? Their own teams. It's time to demystify Hero Syndrome.

There are two important customer lessons that are critical for every single and company to understand. And they involve your customer's balloons. Don't pop them.

Your expectations shape reality, whether you realize it or not. Your underperforming employee isn't the problem, your self-fulfilling prophecy is.