Rebecca Nordstrom from LEGO Group discusses implementing UX in manufacturing, measuring success in user adoption, leading design across continents, and supporting internal applications for the supply chain. The podcast explores the challenges of balancing playful experiences with supply chain demands, understanding shadow IT for user needs, team growth, design-product partnership, contrasting design leadership in the US and Denmark, and building a design community of practice at LEGO.

In this podcast, they discuss leading from trust, building trust in leadership roles, the evolution of UX organization structure at Shopify, emotional intelligence in leadership, and balancing pragmatism and creativity in design leadership.

In this episode, "mission critical" takes on a whole new meaning when you're the Chief Experience Officer for the United States Air Force. The first person to take on that role, Colt Whittall, joins us to talk about getting things done when you have more influence than authority, finding meaning and purpose in government service, and taking risks in an environment where failure is not an option.

Rajat Shail, who oversees hardware, software, package, and experience design for Vivint, discusses managing design as a holistic function, using design thinking training to engage executives, and navigating a broader mandate than their boss's.

In this episode, Peter and Jesse reflect on the conversations they had with senior design leaders, the themes that emerged, the challenges facing design leaders today, and our hope for a brighter future.

n this episode, Peter and Jesse speak with Tim Allen, Global Head of Design and Research for Instacart, about his craft-forward approach to design leadership, how psychological safety enables innovation, partnering with strong operations leaders, and how growing up Black in Japan proved formative in his lifelong advocacy for inclusion in design.

In this episode, Peter and Jesse speak with Che Douglas, who has shifted from VP of Design to VP of Product for Booking.com, the world's leading travel website. Che talks about the cultural and functional relationship between product and design, what it's like to lead both as an integrated team, and the necessity of driving alignment in order to drive change as a leader.

In this episode, Peter and Jesse speak with Jehad Affoneh, Chief Design Officer of Toast, on topics ranging from the what it means to be an executive, how accountability is shared across functions, the importance of aiming metrics at organizational maturity, developing an experience strategy, working with Founder-CEOs, and the differences in working B2B and B2C.

In this episode, Peter and Jesse speak with Daniela Jorge, Chief Design Officer at PayPal, about vision, delivering on an end-to-end customer experience, growing and developing the next generation of leaders, taking advantage of design skills such as facilitation, and what she's learned from working in more traditional companies.

In this episode, Jesse and Peter speak with Rachel Kobetz, Global Head of Design for Expedia Group, about how at the core of her role is organizational transformation, how intentionality is at the core of every action, and the importance of relationship and communications in all directions.