The Business of Healthcare Podcast with Tara Humphrey

#138: Content, Connection & Control – Jack Jacob  Jack Jacob is the Managing Director of a company called PNE-UK which is a learning and networking hub for leaders in public sector innovation.  Jack joins me on the podcast today to talk about his niche, setting up his events company and how he has coped with the changes over the last year.  Jack and I connected though a previous guest on the Podcast, Sam Alsop Hall – to listen to Sam’s episode – click here it is episode #114    This week on The Business of Healthcare:  Who is Jack Jacob and what does he do?  Niche of Directors & Decision Makers  What makes a good event?  When things go wrong that are out of your control.  Looking after your team.  What does rich mean?    Connect with Jack Jacob  PNE-UK website  On LinkedIn     Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

BH137 – Do you need a written Vision & Mission?    In this weeks solo episode, I wanted to talk to you about whether it’s important for your Primary Care Network or Organisation to have a written Vision & Mission?  Topics to listen out for;  Infinite Purpose  Team members Interpretation  Proactively supporting patients  Common Language  Our jobs as leaders   Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at admin@thcprimarycare.co.uk.  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

Lara Otunla is a pharmacist and owns her own Pharmacy, she is the founder and CEO of the London House of Wellbeing which is a screen service that allows us to have access to specific health related tests. Lara shares with us her journey from Pharmacist to serial entrepreneur with so much in between. Thank you Lara for sharing all that you have with our listeners.  Topics to listen out for today;  Do you consider yourself an entrepreneur?  Health Screening  Health Check – Indications  Launching a second business  How do you get in your own way?  Productivity Tips  Connect with Lara Otunla  The London House of Wellbeing website  Instagram - The London House of Wellbeing  Info@thelondonhouseofwellbeing.co.uk  0207 7330932  LinkedIn    Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at admin@thcprimarycare.co.uk.  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

BH135 – How to network virtually in the NHS  In this weeks solo episode, I wanted to talk you through networking in the NHS and I wanted to share with you some of my top tips and some of my top turn offs when developing strategic partnerships and wanting to build new connections.  Topics to listen out for;  Do not try and rush the partnership  Networking on social media  What you can bring to the party when networking  Internships  Showing up consistently  Mentions in the podcast  Phin Robinson – Pure Physiotherapy  Sam Alsop Hall Podcast Episode – 114  Jennifer Neff from Elemental Podcast Episode 126  Beetree Community    Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at admin@thcprimarycare.co.uk.  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

Dr Amanj Hamad – The first medicine you give a patient is you    Dr Amanj Ahmad works as a Consultant Geriatrician and Physician at Ipswich Hospital which is part of the East Suffolk and North Essex NHS Foundation Trust, and he has the nicest, sunniest outlook on life. We discuss the things that do not get taught in medical school, the importance of well being and Amanj shares his background of being an immigrant and the importance of integration, cultural changes and cultural differences.  Topics to listen out for today;  Dr Amanj background  What does a Consultant Geriatrician Do?  What you don’t get taught in training.  Being more compassionate to himself.  Advice he wished someone had given him  The importance of knowing how your service runs  Negative attitudes about management  Don’t be afraid of admitting you have limitations  Connect with Dr Amanj  LinkedIn  Twitter  Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at admin@thcprimarycare.co.uk.  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

#133 Lessons learnt from letting people go  In this solo episode, I am going to be talking with you and sharing with you, my experience and lessons learned of letting people go from the business.  The reason why I'm sharing this with you is that in the six years to date that I've been in business, I have let people go due to redundancy and in preparing for these really difficult conversations, I was scouring the internet to try to find how to make somebody redundant and what to do when you need to let someone go and there are millions of articles, but the majority are written from a place of somebody teaching you the textbook way of how to do it. But what I was looking for was to hear of a business owner that had done it themselves, and I hope this podcast helps you should you find yourself in this situation.  Topics to listen out for;  What is best for the business?  What does this business need to grow?  What people do we need on the team?  What financially makes sense?  What is preventing me from taking the next step?  Mentions in the podcast  Stacking your Team Podcast with Shelli Warren  The Business of Healthcare #46 The bearer of bad news episode    Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at admin@thcprimarycare.co.uk.  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#132 Florence Wilcock - A Clinicians Perspective of Management  Today on the podcast I have the pleasure of speaking to Florence Wilcock who works within the NHS as a Consultant Obstetrician at Kingston Hospital, she is also the chair of the London maternity voices working group and hosts the Obs Pod Podcast.  I was listening to one of Florences’ episodes called “The Dark Side” which was around the dark side of Management and I wanted to have her as a guest to discuss the difficulties that we all can face. This will be a great episode for those Clinical Directors and Managers supporting Clinical Directors to understand how you can improve your working relationship and performance.  Topics to listen out for;  How Florence found herself as a Clinical Director  Saying Yes & No  Having great support in a PA  Most proud of and most difficult.  Managing difficult conversations.  The importance of knowing how your service runs.  Negative attitudes about management.  Don’t be afraid of admitting you have limitations.  Links and ways to connect with Florence Obs Pod Podcast - The Dark Side episode Obs Pod Podcast List Obs Pod Episodes which have been recommended for our listeners: Episode 40 -  Pressure which is about working in a high pressure environment. Episode 58 - Merry go round which is coming out on Sat 29th May. It is about the difficulty of sustaining quality improvement and not always re inventing the wheel. Twitter - ObsPod  LinkedIn  Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at admin@thcprimarycare.co.uk.  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#131: Gratitude & affirmations as a business strategy  This podcast is a little different! Today I am going to share with you an interview where I was the guest and it’s called The BizChix Podcast hosted by Natalie Eckdahl.  To find out more about about BizChix click here to head over to their website.  I talk about Gratitude and how I use Affirmations as a business strategy, how using a journal helps me stay focused, family life and how I am where I am today. Topics to listen out for;  Affirmations  Daily Practices  How it can impact business & family  Layering, being grateful for your past, present and future.  Creating habits  Connect with BizChix  Twitter  Facebook  Pinterest    Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at admin@thcprimarycare.co.uk.  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.       

130 Rachel Dunscombe – Finding great ideas a home.  Today I am speaking with Rachel Dunscombe who is the CEO at NHS Digital Academy and Principal at a company called Tektology. Rachel is also a member of the UK Artificial Intelligence Council.  We discuss selling into the NHS and what elements need to be aligned, confidence, boundaries and managing expectations.  “ I can’t let people down, that’s part of what my thing is.  Managing expectations and not stemming the flow of that ability to deliver.  I feel like I have to help people find somewhere where they can go with it and quite often I have done and I think I am also good at spotting where an idea is viable or not”. Rachel Dunscombe   This week on The Business of Healthcare:  Selling into the NHS A Typical week Approaches to coaching and advising Confidence Boundaries Managing Expectations Connect with Rachel Dunscombe    On LinkedIn   If you are looking for another podcast to listen to regarding innovation click here to listen to our episode #116 Spark, Pivot and then Sprint with Carol Read. Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 190 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#129 What it takes to confidently work across multiple organisations. In this episode I wanted to talk you through and share some advice on what it takes to confidently work across multiple organisations.  Back in episode 26, I talked you through the role of the clinical lead that is spearheading a service, a project or healthcare network. - click here to listen to this episode. I also wrote a blog titled - The role of a network lead. Click here to read. I talk about the leadership mindset, vision and the work required behind the scenes.   In this episode What is the role of the network manager?  I work in the role of primary care in primary care networks. However, this podcast is honestly applicable to any management role. And I learned a lot of this when I worked in a university as a business development manager.  It doesn't really matter where you are, it's the skills and how you apply them to your area of work. The role of a manager supporting their clinical lead, I believe needs to be a master facilitator. They are the person that your clinical lead will look to. You're just behind them. You're their best supporting actor or actress. You're there to help. Sometimes you may chair the meeting or you are the double act to the chair in a meeting. You're really good at gaining consensus. You're really good at uncovering the things that's not being said.  Topics to listen out for  Looking at things with an entrepreneurial lens.  Be the Leader & Driver.  You can not do this job if negative feedback is going to cripple you.  Learn from other Business Leaders.   Links to items discussed in the Podcast.   Paper - We are all boundary spanners now   If you have any problems accessing the paper, please let me know and I can share it with you directly. Email me at admin@thcprimarycare.co.uk   Click here for further details on the PCN Manager Masterclass    For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.