The Business of Healthcare Podcast with Tara Humphrey

BH168 Always Looking Forward with Matthew Cleevely from 10to8  In today's episode I had the pleasure of talking with Matthew Cleevely from 10to8 which is a company who specialise in appointment scheduling who work across multiple industries but do a lot of work within the NHS.  We discuss who are 10to8 and what they deliver to their clients, their unique selling point, How Matthew always looks forwards and some questions to Matthew on areas he wishes to develop. This week on the Business of Healthcare:  Who are 10to8?  Unique Selling Point  The importance of niche  Creating a hybrid model  Areas for development    Connect with Matthew Cleevely/10to8  10to8 website    Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#167 Finding the factors that support your success   In this solo episode, I am going to be talking about finding the factors that support your success.  So for those of you that are new to listening or regular listeners, I would class myself as a very practical and very logical person and the advice that people share on the podcast is also very practical and very logical. A few guests talk about mindset, but it's not a broad theme that we revisit. However, it is really, really, important. Sometimes we can all read the same book and execute the same tactics, but if we don't have the mindset and the mindset habits that lay the foundation for what we do, we will never be as successful as we potentially could be.     Topics to listen out for;  Mindset  Execute Tactics  Writing it down  What leads you to your goals  Ultra marathons   Mentions in the podcast  Episode 146 The Bee Tree Community  Please Sponsor Me     Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.     For more weekly insights and advice sign up to my newsletter.    Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

In today's episode I had the pleasure of talking with Dr Lia Hunter, Lia has over 25 years experience in the pharmaceutical and bio-pharmaceutical industry and is the Founder & Managing Director of CGX Training and Clinnovate Ltd.  Lia is a clinical research associate and lead and also works in project management.  Lia and her team will make sure the end to end process of your clinical research trial runs smoothly, is compliant and meets all ethical standards.    This week on the Business of Healthcare:  Photodynamic Therapy  What does clinical research involve?  Impact of COVID and clinical trials  Ethical standards  Building a team  Protecting mental & physical health and wellbeing    Connect with Dr Lia Hunter / CGX Training  Dr Lia Hunter Linkedin  CGX Training Website    Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#165 How to enhance your recruitment & retention  In this solo episode, I am going to be talking with you and sharing with you, my experiences and lessons learned in recruiting and retention.   I wanted to have a discussion around recruitment, and I believe that whether you find it easy to recruit, or you are finding recruitment challenging at the moment, there will be some insights and practical advice that you can take away.    In my own company THC Primary Care over the past six years, it hasn't been too difficult to recruit, but it's not been easy. We've advertised a couple of positions recently, and I'm really pleased to say we filled them, but I did my research around the recruitment market.  I'm also reached out to a few people and they were so helpful and gave me great advice and I reflected on what has worked in the past.  Topics to listen out for;  Financial Packages  Culture  Working from Home  Working in the Office  Systems & Processes    Mentions in the podcast  Blog - Recruitment Trends in Healthcare    Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.     For more weekly insights and advice sign up to my newsletter.    Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Today on the Business of Healthcare Podcast I speak to Elliott Engers who is the Co Founder and CEO at Infinity Health who are a task management platform for staff to share and coordinate care in real time, they are a startup and this idea, and this product has been 10 years in the making. Thank you so much Elliott for taking the time to record this podcast, I absolutely love this conversation. I know you guys will too. This week on the Business of Healthcare:  Volume & Quality  Legitimising the problem  Building a world class team  Collecting evidence and building case studies  Ideal Client  Vision for Infinity Health   Mentions in this weeks podcast  Ram Rajaraman CHAI Analytics Episode 87  Stephen Critchlow Evergreen Life Episode 123  Catherine Pitts IC24 Episode 160  A guide to increasing productivity Blog    Connect with Elliott Engers / Infinity Health  Elliott Engers Linkedin  Infinity Health Website  Infinity Health Linkedin  Infinity Health Twitter    Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

163 Why Consistency Is The Key To Your Success In this weeks episode I wanted to talk to you about the  importance and the benefits of being consistent, and to raise the question with you around what areas of your business, work or services you could look at to create some more consistent habits and systems for people to follow?    I think consistency is really important because it builds trust. People know what to expect, whether that is around the deliverable of a service or your behaviour and how you show up.   What happens when people are inconsistent is if you are their manager or in a management position, you then have to go back and check it. You know it wastes time and if you're not brave enough to raise that inconsistency with the person we end up compounding the problem.    This week on The Business of Healthcare:  The importance of being consistent  Habits  Building Trust  Saving Time  Improving quality  Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

162 - Clare Vale Let the results speak for themselves  Today on the Business of Healthcare Podcast I speak to Clare Vale who is the Managing Director at Sign Solutions.   Claire is an accountant by background and moved into the Managing Director role.  She shares with us her journey and gave us a lesson and a behind the scenes of how to write successful NHS tenders. She talks about keeping up with the competition, how her leadership style changed as the organisation grew and how their communication has increased and there's a feeling that it feels better than it did before everybody started working remotely. Clare also talks about how they have become and positioned themselves as a bit of a one stop shop and how they've built ancillary offerings around their core service.  This week on the Business of Healthcare:  Clare’s career journey  Who are Sign Solutions  Behind the scenes with NHS Tenders  Keeping up with the competition  How Clare’s leadership style has changed as the organisation has grown.    Connect with Sign Solutions Sign Solutions Website  On Linkedin  On Instagram  On Twitter  On Facebook    Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

161 How to get out of your own way  We all turn to trusted colleagues or friends for advice, but sometimes we want real advice, not just to be told how brilliant we are. When you find those colleagues it’s their advice that will push you to being a better leader and help you go in the right direction.    Today I’m talking about how you don’t have to do everything by yourself, asking for and getting help can make you a stronger leader. Asking for advice can steer you in the right direction of people or of tools and resources. I also share how it’s important to understand what your organisation, business or team requires of you now. The leader you needed to be five years ago will be different to the leader you need to be right here and now. I talk about asking ourselves what is needed for us to be the leader we want to be - now.    This week on The Business of Healthcare:  The importance of real advice from friends and colleagues.  Why you don’t have to do everything by yourself.  Other people can help you see the things you can’t.  How advice can steer you in the right direction.  The importance of using the expertise around you.  Why you should ask yourself what the business requires of you.  The importance of being the leader you need to be now.    Mentions in podcast  Annie Meakin on linkedin  Matthew Gibbons on linkedin  True Geordie Podcast - Gymshark  The Business of Healthcare Episode 78 – How to protect your learning time  Strengths Deployment Inventory Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

Today on the Business of Healthcare Podcast I speak to Katherine Pitts who is the Chief Strategy and Transformation Officer at IC24. We explore Integrated Care and Katherine brings her expertise and experience to share with us today.  This week on the Business of Healthcare:  Katherine’s career journey  What is IC24 (Integrated Care 24)  How do people work together whilst breaking down competitive barriers  What integrated care looks like at a system level  ICS Framework and translating guidance  Impact of what happens when it goes wrong  Making the time to translate new technology  Patient Groups – Hard to reach or easy to ignore  Connect with IC24  IC24 Website  On Linkedin  On Instagram  On Twitter  On Facebook    Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.   For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#159 Why you should revisit your plans  Making goals for your work and home life can help give you direction of where you want to go. I’ve always made 12 month goals, but recently I’ve been able to plan further ahead and see the vision of my business for the next 3 years.  Today I’m sharing why it’s important to make goals, but also why it’s important to remind yourself of your goals as you go, and to go back and review what you have achieved. I talk about how sometimes when you put the hard work in, you won’t see the fruits of your labour until a few months time, but it will be worth it. I share how it’s important to find the right pace to keep momentum and maintain it. And finally I talk about the importance of a 3 year vivid visions to help you understand where you want your business to go in the next 3 years in order to achieve it.     “We’ve always planned for a 12 month cycle and it has worked for us – now it’s – what do the next 3 years look like? And I’m really excited, I’m really motivated.” Tara Humphrey    This week on The Business of Healthcare:  Why it’s important to make goals.  The importance of reminding yourself of your goals.  Looking back and reviewing what you have achieved.  Put the hard work in now, but be patient.  How to find the right pace you are able to maintain.  Sharing your goals to create accountability.  The importance of a 3 year vivid vision.    Work with me  If this podcast resonated with you, and you are a healthcare professional requiring some dedicated time to help you work through some of the challenges around building your business and selling your services, I would love to help you. Click here to work with me or email me at admin@thcprimarycare.co.uk.  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.