The Business of Healthcare Podcast with Tara Humphrey

This week I have the pleasure of interviewing Brandie Deignan. Brandie is the Chief Executive Officer of a General Practice super partnership – she is phenomenal and so inspiring.   Brandie gives us a leadership and management healthcare masterclass.  She has a tremendous amount of experience and is relatively new to Primary Care. Brandie’s background is hospitality and retail and she brings a very different skillset into Primary Care which is very much needed  We Discuss The roles which Brandie holds Family Life from Hospitality to Healthcare What is the definition of a Super-Partnership? Taking time for yourself Advice on getting to grips with Primary Care I also ask what advice would you give a new manager stepping into Primary Care  Connect with Brandie  Brandie on LinkedIn     Work with me    I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs    For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

217 What to do when your project is failing  Welcome to episode 217 of The Business of Healthcare Podcast.  This week I am talking about What to do when your project is failing. It is really important to share the highs and lows, this is how we grow as leaders.    This week on the Business of Healthcare Podcast  Red Flags in a Project  Trust your instincts & highlight the risks  Taking Radical Responsibility  Allowing more time than you think you will need  Keep communicating your vision for the project  Get out of your own way  Speaking up  Come with solutions    Mentions in the episode  Blog – What to do when your project is failing  The Four Agreements Book    Work with me    I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs    From coaching to courses. Our blog, newsletters and the Business of healthcare podcast. We are a small team hugely passionate about Primary Care Networks and the PCN Manager role.    We try to give you as much FREE content as we can alongside our day job of managing Primary Care Networks.   If you need support to apply the insights we share, we would love to support you.      For more weekly insights and advice sign up to our newsletter here.    Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

216 The Role of the Digital Transformation Lead  Welcome to episode 216 of The Business of Healthcare Podcast.  This week I am talking about The Role of the Digital Transformation Lead and how the role can work within your Primary Care Network.  At THC Primary Care we have published four blogs also on this topic – please see the links below to head straight to them should you wish.    This week on the Business of Healthcare Podcast  The importance of the Digital Transformation Lead Role and how it can benefit your PCN for the better  What is the difference between the Digital and Transformation Lead & a Primary Care Network Manger?  How are the roles funded?  What is this new role supposed to do?    Mentions in the episode  Blog – Do we need a Digital and Transformation Lead  Blog – Creating your Primary Care Network Digital Transformation Lead Job Description  Blog - Quality Improvement tools for Primary Care Network Digital and Transformation Leads Blog - Can the PCN Manager also be the Digital and Transformation Lead and what would the JD look like?   You may also find these resources helpful  Blog – The Role of the Primary Care Network Administrator  YouTube – A Diary of a PCN Manager  Blog – The Role of a Network Lead      Work with me    I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs    From coaching to courses. Our blog, newsletters and the Business of healthcare podcast. We are a small team hugely passionate about Primary Care Networks and the PCN Manager role.    We try to give you as much FREE content as we can alongside our day job of managing Primary Care Networks.   If you need support to apply the insights we share, we would love to support you.      For more weekly insights and advice sign up to our newsletter here.    Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

215 Workforce is our most valuable asset with Dr Richard Fieldhouse    I have the pleasure in welcoming Dr Richard Fieldhouse to The Business of Healthcare Podcast this week to share with us the work that is carried out by the National Association of Sessional GPs.  It is a great insight into the world of Locum GP’s and why they are an important part of the GP Community. We hear about Richard’s career and why he chose to be a locum GP rather than salaried and the work that goes on behind the scenes at nasgp helping locums find work to suit their needs and requirements.     This week on The Business of Healthcare:  The challenges working as a locum GP  What has changed in General Practice  Continuity of Care  The importance of the Coffee Break  Enforced Under-Performance  Leadership Lessons  About nasgp and how they help support the Locum GP Community  Having 7000 Locum Members     Connect with nasgp (National Association for Sessional GPs) on:  facebook  Twitter  Website  Connect with Richard  Richard on LinkedIn    Blogs that you may find helpful    Work with me    I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs    For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

214 The Haven Podcast - Domestic Abuse and the importance of training with Tracey Secker.  I have the pleasure in welcoming Tracey Secker to The Business of Healthcare Podcast this week to share with us the work that is carried out at The Haven. The Haven offer a range of services and activities to support women and children, including a 24/7 helpline, safe accommodation, support for those living in the local community, advocacy and advice, specialist programmes, counselling and therapy, and children’s services. Not everyone who is supported by The Haven lives in one of our refuges or safe houses. We support many women and children living in their own homes.   Their trained staff have a variety of expertise to ensure they can support women and children across a number of different areas.      This week on The Business of Healthcare:  Who are The Haven Wolverhampton  Purple Pledge Campaign  Domestic Abuse Training  Why you should have a domestic abuse policy     Connect with The Haven on:  facebook  Twitter  Linkedin  Instagram  Website  Connect with Tracey  Tracey on LinkedIn    Work with me    I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs    For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

#213 The Role of The Primary Care Network Manager  I work as a Primary Care Network Manger within Primary Care Networks. However, this podcast is honestly applicable to any management role.  I learned a lot of these skills when I worked in a university as a business development manager.  It doesn't really matter where you are, it's the skills and how you apply them to your area of work.   The role of a Primary Care Network Manager supporting their Clinical Lead, I believe needs to be a master facilitator. They are the person that your clinical lead will look to. You're just behind them, you're their best supporting actor or actress you're there to help. Sometimes you may chair the meeting, or you are the double act to the chair in a meeting. You're really good at gaining consensus and uncovering the things that are not being said.   Topics to listen out for   Looking at things with an entrepreneurial lens.   Be the Leader & Driver.   You can not do this job if negative feedback is going to cripple you.   Learn from other Business Leaders.    Mentions in the episode  Back in episode 26, I talked you through the role of the clinical lead that is spearheading a service, a project or healthcare network. - click here to listen to this episode.  I also wrote a blog titled - The role of a network lead. Click here to read. I talk about the leadership mindset, vision and the work required behind the scenes.    Paper - We are all boundary spanners now      Work with me   I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.   I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs   From coaching to courses. Our blog, newsletters and the Business of healthcare podcast. We are a small team hugely passionate about Primary Care Networks and the PCN Manager role.    We try to give you as much FREE content as we can alongside our day job of managing Primary Care Networks.   If you need support to apply the insights we share, we would love to support you.      For more weekly insights and advice sign up to our newsletter here.    Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. 

212 Reflections on Building Culture  Welcome to episode 212 of The Business of Healthcare Podcast.  This week I am talking about Reflections on building culture and the importance of it to both your team and you clients/patients.    This week on the Business of Healthcare Podcast  Reflect on the Vision & Mission of the Business  What can you take from this episode and communicate with the team  There being a personal risk when you speak up and advocate for yourself    Mentions in the episode  No hard Feelings – Emotions at work by Liz Fosslien & Mollie West Duffy    Work with me    I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs    From coaching to courses. Our blog, newsletters and the Business of healthcare podcast. We are a small team hugely passionate about Primary Care Networks and the PCN Manager role.    We try to give you as much FREE content as we can alongside our day job of managing Primary Care Networks.   If you need support to apply the insights we share, we would love to support you.      For more weekly insights and advice sign up to our newsletter here.    Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

211 Cedi Frederick Learning how to work Differently Together     Cedi Frederick is now the Chair of Kent & Medway Integrated Care Board, he joins me today to discuss his new role and shares with us what it entails. We discuss the complexities of the new structure and how we need to collaborate differently and the need to start a movement.     This week on The Business of Healthcare:  Relationships between Chair & CEO  The importance of language and making it easy to engage  What is a Provider Collaborative  Answers being in the voluntary sector  In order to collaborate you’ve got to build trust  How to simplify what we do  Being Fit to Lead    Connect with Cedi Frederick on:  Cedi on Linkedin  Cedi on Twitter   Book Mentions  The Second Mountain by David Brooks  Joy at Work by Marie Condo  Good to Great - Jim Collins   Work with me    I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs    For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

Dr Mohan Sekeram, is GP Principal at Wide Way Medical Practice in Merton, RCGP Regional Clinical Lead London (Person Centred Care) and Clinical Lead for Social Prescribing in Wandsworth and Merton Borough. Mohan’s work has set the gold standard for Social Prescribing and introducing Link Workers to Primary Care.  Mohan joins me today to talk about Social Prescribing. He shares what the difference is between Social Prescribing and Link Workers, what Social Prescribing is and the evidence of the effectiveness of Social Prescribing. He talks about why we should ask patients ‘what matters to you?’ rather than ‘what is the matter with you?’ He also shares how important it is to make the time to implement initiatives that bring patients, communities, and the practice together. “Why medicalise all these problems when in fact actually you need a non-medical solution and getting to the root cause of the issue by being person-centred will help us get the right outcome.” Dr Mohan Sekeram This week on The Business of Healthcare: What Social Prescribing is. The difference between Social Prescribers and Link Workers. The effectiveness of Social Prescribing. The importance of asking ‘what matters to you?’ How to make time to implement initiatives for patients, communities, and staff.   Connect with Dr Mohan Sekeram on: Mohan on Twitter Mohan on Instagram   Work with me    I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs    For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.   

Welcome back to episode 209 of The Business of Healthcare Podcast.  This week I am talking about Facilitation Tips and how to successfully conduct a meeting.  Firstly it is preparation, then it’s the importance of mastering the fundamentals and being consistent. This episode will be beneficial if you are looking for tips and advice on how to hold your space within a meeting, or to appreciate what it takes to hold a successful meeting.    This week on the Business of Healthcare Podcast  The importance of doing the basic tasks  Preparation for the meeting  Are there pressing issues?  Presenting the information you wish to discuss  Core Strengths Training – click here for further details  Learning how to close off the conversation  Asking direct questions  The importance of training team members to free up your time  Observe & Study who conducts meetings really really well and learn from them    Podcast Episodes which may be of interest  208 Salma Yasmeen Inspiring the next generation and keeping the ladder down Salma shares how valuable it is having her assistant helps free up her time so she can make better use for her time & the importance of mentorship.    Work with me    I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported 50 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs    From coaching to courses. Our blog, newsletters and the Business of healthcare podcast. We are a small team hugely passionate about Primary Care Networks and the PCN Manager role.    We try to give you as much FREE content as we can alongside our day job of managing Primary Care Networks.   If you need support to apply the insights we share, we would love to support you.      For more weekly insights and advice sign up to our newsletter here.    Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.