Between Now and Success

In this engaging discussion, Josh Self, a Managing Partner at Ridgeline Wealth Advisors and a passionate everyday explorer, shares his journey of rebranding his financial practice around his love for adventure. He emphasizes the importance of creating a community of like-minded outdoor enthusiasts while intertwining adventure planning with financial life planning. Josh also dives into inspiring stories of everyday explorers balancing their jobs with thrilling pursuits, all while highlighting the art of storytelling in client interactions and the transformative power of embracing discomfort.

In a Nutshell: Steve and Amy Koenig, a financial advisor coach, are back for a deep dive on an issue every advisor will face at some point which is, how do you transition existing clients to another advisor and do it so the clients stay and there's no drop in service. Sometimes there's a personality mismatch. Sometimes goals aren't aligned. Sometimes advisors need new challenges. Or, as was the case for Heritage's Erin Scannell, sometimes an advisor has to clear the deck so that he can step into a leadership role and drive the vision for the company's growth. Whatever the reason, there will be times when your firm needs to move clients from one advisor to another. And, on today's show, Steve and Amy detail the system they use to ensure a smooth transition and optimal results.

Lisa Salvi, Managing Director of Advisor Services at Charles Schwab, shares her profound insights on elevating advisory firms. She presents five guiding principles crucial for transforming good firms into great ones, emphasizing planning, client focus, and brand reputation. The conversation delves into the significance of defining an ideal client persona and strategic branding. Salvi also discusses the importance of succession planning, talent development, and the powerful role of data tracking for accountability in enhancing advisory practices.

Erin Scannell, CEO of Heritage Wealth Advisors, shares his journey of doubling the firm’s AUM to $4 billion in just four years. He emphasizes innovative organic marketing and the impact of virtual events on client engagement. Erin discusses strategic acquisitions that have elevated their presence in the high-net-worth space. He delves into the integration of technology to enhance client interactions and the evolution of his leadership role from advisor to CEO, while fostering a supportive team culture in a hybrid work environment.

Guest: Dr. Shaywanna Harris-Pierre, a licensed professional counselor and financial therapist with a rich background in marriage and family therapy. Dr. Shay is also the owner of Shades of You Counseling and Consulting. In a Nutshell: Every family is unique, and no family is perfect. The dynamics, positive and negative, that exist between loved ones create ideas and emotions around money that influence your clients' attitudes about financial planning. Advisors who are willing to engage on this more personal level have an opportunity to transform their relationships with their clients and the quality of service that they deliver. On today's show, Dr. Shay shares her journey into financial therapy and how to open dialogues that will help you and your clients understand the emotional side of money better.

Amy Koenig, a financial advisor coach and Chief of Operations at ROL Advisor, shares her expertise on creating operational efficiency in advisory firms. She discusses the critical difference between systems thinking and practical implementation. The conversation covers aligning organizational rewards with desired behaviors to build a systems-driven culture. Amy emphasizes the importance of effective checklists and structured processes to enhance client interactions. With a focus on a five-step strategy, she illustrates how to streamline operations for lasting success.

Certified Personal Trainer and Yoga Teacher, Shannon Warwick, discusses the link between physical health and stress in our lives. She shares personal experiences and tools like yoga and sound baths to reduce tension. Topics include anchors for mindfulness, practicing self-compassion, and finding inner peace through small changes.

What can Elton John, Van Halen, and Taylor Swift teach financial advisors about running a successful firm? On today's show, Matt Ackermann and Andree Mohr discuss their unique spin on writing about practice management, which examines stories about how famous musicians hone their craft and applies those lessons to what we do as advisors.

Guest: Tom Rieman, the Founding Partner and CEO of Practice Intel, a company dedicated to empowering advisors to deliver truly impactful advice. Tom has held leadership roles at J. D. Power and Associates, Brinker Capital, and J. P. Morgan Asset Management. In a Nutshell: Tom and I explore three themes that are crucial to all advisors' success: organic growth; bridging the advice-experience gap between what your clients want and what you're delivering; and what an ideal advice experience looks like from the client's perspective. Our conversation is filled with actionable insights that challenge conventional wisdom about client satisfaction and business growth. And Tom's perspective and experience offer a powerful roadmap for you to make a real difference in your clients' lives.

Guest: Devin Martin, a transformation coach who specializes in helping individuals navigate major life and career transitions. In a Nutshell: Devin discusses his transformative journey from corporate success to a year of solitude on a mountain, his insights into personal growth, and his approach to transformational coaching. The episode explores themes of crisis management, the importance of mindfulness, and the transformative power of self-discovery.