Flying Solo

On this episode of Flying Solo, Cec Busby sits down with Leanne Faulkner, a small business mental health expert, researcher, and former entrepreneur. Leanne shares her inspiring journey from building Billy Goat Soap—a business sparked by her son's eczema—to becoming a leading advocate for the mental health and wellbeing of soloists and micro business owners. Leanne offers fresh research insights and practical strategies tailored specifically for solo business owners. Tune in to hear about the unique pressures facing soloists, how to build resilience, set healthy boundaries, and the importance of community and continued learning to thrive as a one-person business. Key Topics 1. Unique Pressures for Soloists and Micro Business Owners Soloists often wear multiple hats, handling everything from admin to strategy without the support larger businesses have. Isolation is a major challenge, as many work from home without the informal support networks found in a traditional workplace. Financial strain is common, with many soloists paying themselves last and rarely having resources for self-investment. The lack of formal structure or HR resources means boundaries and self-care practices often fall by the wayside. 2. Strategies for Building Resilience and Maintaining Mental Health Establishing clear workplace boundaries (e.g., defined work hours, separation of work and personal life) helps prevent burnout. Building and maintaining peer networks, such as joining business groups or coworking spaces, is vital for emotional and practical support. Forming or joining accountability or support groups can provide both business and wellbeing check-ins. Continual self-education and openness to learning play a crucial role in resilience and thriving as a soloist. 3. The Importance of Control and Power in Business Owner Wellbeing Thriving soloists typically have systems that help them feel in control—such as client agreements, prepayment systems, and sales/cash flow forecasts. Having an exit strategy from the start allows for more confident, strategic decision-making. Recognising and addressing power imbalances in client relationships (e.g., saying no to unreasonable demands or unpaid work) is essential for mental health. 4. The Need for Broader Support and Policy Changes The responsibility for small business mental health shouldn’t fall solely on owners; big businesses and government should enact policies that support their wellbeing. Advocating for fair compensation when small business owners provide expertise to corporates or government (e.g., through focus groups or consulting). The business ecosystem should develop safeguards like fair deadlines, timely payments, and clearly communicated expectations to protect small suppliers. There has been progress with resources (e.g., New Access, Ahead for Business), but extending the conversation to policy is the next step. Time-stamped overview 00:00 "Entrepreneurship and Mental Health Insights" 05:10 Entrepreneurship's Toll: Depression Struggle 08:52 "Challenges of Micro Business Owners" 13:41 "Leveraging Informal Support Networks" 16:01 Thriving at Work: Key Insights 20:08 Solo Entrepreneurs: Balancing Control & Wellbeing 23:17 "Work Control and Financial Planning" 25:55 "Business Strategy: Chess vs. Checkers" 31:09 Compensating Experts for Government Focus Groups 33:32 "Rethinking Professional Networking" Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Cec Busby sits down with negotiation whiz Glin Bailey. Glin's a coach, author, speaker, and all-around professional who has helped everyone from big-name executives to small business owners sharpen their negotiating skills. Today, Glin is sharing all her best advice from her book, The Negotiation Playbook, and breaking down simple, practical ways you can get better results in your business—whether you’re trying to land a new client, hire your first team member, or just want the confidence to ask for what you deserve. Cec and Glin talk about why negotiation is really all about creating value, how to get comfortable with feeling uncomfortable, and why a little planning goes a long way. Key Topics 1. Why Negotiation Really Matters Negotiation pops up everywhere in business—whether you’re closing a deal or hiring someone new. If you actually want to get better results, you need to get good at it—and be bold enough to ask for what you want. Having solid negotiation skills means you’re way more confident and don’t leave value on the table. 2. Getting Comfortable with the Awkward Stuff Most of us talk ourselves out of asking for more before the real negotiation even starts. Negotiation can (and probably should) feel uncomfortable—if it doesn’t, you’re playing it too safe. Growth happens when you push yourself out of your comfort zone, even if it feels a bit cringey. 3. Working Together Beats Going to Battle You can negotiate by trying to “win” everything or by working with the other person to find a sweet spot. The best deals actually come from working together, not just trying to one-up someone. It pays off to be a “diplomat”—aiming for both a great result and a good relationship. 4. How to Actually Get Better at Negotiation Glynn’s VALUE framework lays it out: know your Value, Analyse the info, find your Leverage, accept being Uncomfortable, and Execute your plan. Prep is everything—don’t just wing it, know what you want before you start. Don’t just focus on price; add more things to the conversation (like timing, flexibility, perks) so there are more ways for everyone to win. Timestamped overview 00:00 Kid Negotiators: From Fearless to Shy 03:42 Career Shift: Finance to Coaching 09:19 Negotiation: Character & Teamwork 10:55 Collaboration: Balancing Winning and Relationships 15:13 Boosting Your Negotiation Game 18:06 Rethink Hiring: Plan a 3-Year Journey 22:34 "Negotiation: More Than Just Price" 24:03 "From Shy Teen to Deal-Maker" 27:39 "Negotiation: Plan Like a Dinner Party" 31:45 Negotiation Tips for Success 34:52 Boosting Growth with Better Conversations 38:26 "Boost Your Negotiation Game" Learn more about your ad choices. Visit megaphone.fm/adchoices

In today’s episode, host Cec Busby sits down with Brad Giles—business coach, entrepreneur, and author of the new book, "Bigger Isn’t Better, Better is Better." Brad brings over 25 years of experience, having founded multiple companies and created more than a thousand strategic plans with CEOs and owner-led businesses. In this conversation, Brad challenges the common narrative that business growth is always about getting bigger. Instead, he suggests that the real path to success and freedom lies in building a better business—one that works for you, your team, and your customers. Key topics 1. Rethinking Growth: Bigger Isn’t Always Better Brad challenges the conventional wisdom that “growth for growth’s sake” is the best path for business success. He warns that chasing bigger teams or higher turnover can lead to burnout, stress, and disconnection from the lifestyle entrepreneurs truly want. The focus should shift to building a “better” business—one that serves the owner, team, and customers sustainably. 2. The Power of Mindset and Defining Success Brad’s book centers on the idea that building a better business starts with a shift in mindset, not just chasing bigger numbers. Defining what you really want out of life and business is essential—success is personal and requires clarity. Owners should design their business to achieve “freedom,” whether that means more time, less stress, or a more enjoyable work environment. 3. Combating “Drift” in Key Business Areas Businesses naturally “drift” into problems if not actively managed—teams drift to toxicity, customers to indifference, offerings to mediocrity, and financials to unprofitability. Regularly working “on” the business, not just “in” it, is crucial to counteract this drift and maintain growth in quality. Compounding improvements in four areas—team, customers, offerings, financials—leads to a sustainable, thriving business. 4. Building a Team and Culture with Soul Owner-led companies have a unique advantage: they can build a business with “soul” that attracts top talent seeking meaning, not just a paycheck. To stand out against soulless corporations, focus on culture, purpose, and creating an environment where people want to work. Use tools like a “role scorecard” and a clearly defined “employee promise” to attract and retain A-players who fit your business vision. Time-stamped overview 00:00 Finding Life's Purpose with Passion 06:32 "Pursuing Freedom or a Trap?" 08:02 "Preventing Business Drift" 13:29 "Owner-Led vs. Corporate: Cultivating Soul" 16:13 "Owner-Led Companies: Challenges & Advantages" 19:17 Optimizing Onboarding for Success 24:58 "Defining Sacrifice for Success" 27:20 Designing Success: Life by Choice 29:44 "Chasing Meaning Over Growth" Learn more about your ad choices. Visit megaphone.fm/adchoices

[Trigger warning] This episode of Flying Solo discusses depression and suicidal ideation. Listener discretion is advised. On this episode of Flying Solo, host Cec Busby dives deep into a topic that too often remains in the shadows: men’s mental health. With Are You OK? Day around the corner and financial, emotional, and social pressures weighing heavily on solo business owners, now is the time for an honest conversation. Cec is joined by John Broadbent—men's mental health advocate, business owner, coach, and author of Man Unplugged—to share his personal journey from emotional shutdown and loss to self-discovery and healing. Together, they explore why men remain overrepresented in suicide statistics, the shifting cultural expectations around masculinity, and why sharing our stories and showing vulnerability is so critical. Whether you're running your own business or simply looking to better understand the men in your life, this episode is packed with heartfelt insights and hope for change. Key topics 1. Men’s Mental Health: The Crisis, Causes, and Stigma High rates of suicide among Australian men; ongoing stigma around seeking help Traditional expectations of masculinity (provider, protector, stoic) vs. shifting cultural norms The impact of isolation, low self-worth, and reluctance to discuss feelings 2. John Broadbent’s Personal and Professional Journey Experiencing emotional awakening, loss, and rebuilding after personal and business setbacks Finding healing through workshops, mentorship, and self-exploration Writing "Man Unplugged" and evolving as a leader and advocate in men’s personal development 3. Breaking Through: Emotional Literacy and Honest Conversation The importance of vulnerability, open communication, and emotional skills for men Practical steps: Level 1-3 conversations for deepening relationships Teaching emotional literacy to boys and supporting men in expressing emotions beyond anger 4. Solutions, Support, and Hope for the Future The value of safe spaces, group work, and community support for men Shifting the narrative: inclusive dialogue for lasting cultural change Hope found in younger generations and in men opening up when given the opportunity Timestamped overview 00:00 Rethinking Men's Mental Health 05:16 Epiphany Through Reading Journey 09:17 "Reflecting on My Ancestral Timeline" 11:21 Embracing Change and Growth 13:09 "Man Unplugged: Understanding Midlife Transitions" 19:13 Deepening Conversations for Genuine Connection 20:04 "Importance of Deep Conversations" 23:20 Encouraging Emotional Awareness in Men 28:38 "Emotional Availability in Relationships" 32:03 Shame, Violence, and Domestic Abuse 36:11 Men's Retreats Foster Emotional Growth 37:56 Support Resources and John’s Story Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of Flying Solo, Cec Busby sits down with Chris Green. Chris has over two decades of experience helping entrepreneurs scale their businesses to success. So if you’ve ever felt overwhelmed by the chaos of running your own business, Chris brings practical advice and tried-and-true strategies to help you shift from a stressed-out, overloaded operator to an effective leader with a scalable, rewarding business. Cec and Chris unpack the common pitfalls that hold small business owners back, the crucial mindset shift needed to break through the “entrepreneurial ceiling,” and the modern, actionable ways to document processes and empower your team. Whether you’re a solo act or leading a growing crew, this episode is packed with insights to help you work smarter, build capacity, and future-proof your business. Tune in for a conversation that’s both inspiring and immediately actionable for anyone striving to run a business by design—not by default. Key topics 1. Transitioning from Technician to Leader Business owners often default to operational, hands-on roles that limit growth. Key step: Shift your mindset, redefine your role, and focus on building systems and empowering your team. Getting support from mentors or coaches and embracing discomfort is crucial for real change. 2. Systematising and Scaling Your Business Document processes using modern tools (video, screen capture) to make knowledge accessible. Capturing systems reduces key-person risk, enables smooth team onboarding, and supports business continuity. Regularly update operational practices to keep pace with business growth and staffing changes. 3. Building the Right Team and Culture Move beyond technical hiring; prioritise curiosity, appetite for learning, and cultural alignment. Invest in developing your team’s capacity, structuring performance reviews, and fostering a supportive, “safe to fail” environment. Clear vision and values help attract, retain, and motivate the right people. 4. Practical Strategy & Managing Economic Challenges Blend inspirational long-term vision with practical, actionable steps (like 90-day and annual plans). Don’t be distracted by negative business failure statistics—focus on controllable factors like customer fit and process improvement. Soloists and small business owners should carve out time for business development, innovation, and continual learning. Timestamped overview 00:00 Turning Consulting Insights into Books 05:00 Breaking Through the Entrepreneurial Ceiling 08:38 Leadership Accountability: Focus On Yourself 10:25 "Modernizing Operation Manuals" 16:15 "Aligning Culture with Strategy" 20:00 "Strategic Hiring and Retention Shift" 22:59 Balancing Inspiration and Strategy 27:19 Business Success Odds vs. Media Narrative 28:28 Building Confidence in Business Growth 32:06 Chris Green AU: Book & Resources Online Learn more about your ad choices. Visit megaphone.fm/adchoices

Cec Busby sits down with Renata Squario, an expert with over three decades of experience in learning and development and the founder of MaxMe. After 30 years in the corporate world, Renata made it her mission to democratise the development of “human skills”—the personal and interpersonal strengths we need to thrive in business and life, but rarely get taught. Cec and Renata dive deep into the true power of coaching, why fear of failure and imposter syndrome hold so many of us back, and what it really takes to bring humanity and connection into the workplace. Renata offers genuine insights and practical tips you can use today—no massive budget required. Get ready for an inspiring conversation about valuing soft skills, challenging the status quo, and leading with empathy in a changing world. Key topics: 1. The Power of Human Skills and Coaching Coaching is about unlocking answers within a person, not providing directives. Human or “soft” skills like communication, empathy, and collaboration are critical for success, yet often undervalued and under-taught. These skills are essential for both personal growth and effective workplace performance. 2. Overcoming Barriers: Fear of Failure & Imposter Syndrome Fear of failure and risk aversion commonly hold people back from growth and self-actualization. Imposter syndrome often affects high performers, fueled by lack of confidence, cultural background, and unappreciative work environments. Learning from mistakes is essential; failure can be a powerful teacher. 3. Building Healthy Workplace Culture and Leadership Genuine leadership involves creating a culture of connection, authenticity, and valuing employees. Post-pandemic, there’s a heightened focus on well-being, purpose, and employee engagement, especially in virtual environments. Investing in staff development and fostering a positive work culture aids in retention and organizational success. 4. Practical Strategies for Small Businesses Soft skill development is accessible and should be prioritized, even on limited budgets. Simple steps: active listening, authentic connection, servant leadership, and making employees feel valued. If facing workplace toxicity, self-reflection and open conversations are crucial before making changes. Timestamped overview 00:00 Empowering Self-Discovery Through Coaching 05:26 Amplified Imposter Syndrome and Culture 06:32 Migrant Roots Spark Imposter Syndrome 12:49 "Championing Soft Skills in Education" 16:23 Prioritize Staff Development Over Costs 18:47 Leadership Challenges in Modern Virtual World 21:16 Workplace Reflection and Communication Guide 24:16 Rethink Recruiting: Focus on Willingness Learn more about your ad choices. Visit megaphone.fm/adchoices

Melissa Laurie is the founder of Oysterly Media—a fast-growing social video agency that’s making big waves across Australia, Asia, and beyond. With over 1000s of followers on TikTok, YouTube, and LinkedIn, plus brand collaborations with giants like Hilton and Microsoft, Melissa is redefining how brands use short form video to connect with their audiences. Together, Cec and Melissa dive deep into the power of short form video, the rising impact of employee-generated content, and what it takes for small businesses to really stand out on social media. Melissa shares actionable tips, insights on emerging trends like social search and YouTube Shorts, and busts common myths about building an authentic brand presence online. If you’re a small business owner, marketer, or entrepreneur ready to take your social media game to the next level, this episode is packed with real-world advice you can start using today. Key topics 1. The Power of Short Form Video Rapid growth across platforms like TikTok, Instagram, and YouTube Shorts Effective way for brands to build trust and capture attention Short, engaging content requires both creativity and strategy 2. Employee Generated Content (EGC) Empowers staff to create authentic, engaging videos for company profiles Helps activate employee engagement, attract talent, and advertise naturally Training and confidence-building are essential for effective EGC 3. Making Content Stand Out The first few seconds (“first frame”) are crucial to stop the scroll Research trending searches and questions to create relevant videos Use pattern interruptions and creativity to maintain viewer interest 4. Evolving Social Search and Discovery Social platforms are overtaking traditional SEO for product/service discovery Incorporate keywords and answer search-driven questions in videos YouTube Shorts presents an untapped marketing opportunity, especially in Australia 5. Building Your Personal and Business Brand Founder-led content humanises brands and builds recognition Regular, value-driven posting helps refine skills and grow audience Experimenting with styles and staying authentic are key to success Timestamped overview 00:00 "Trailblazing in Social Media" 05:05 Employee-Generated Content Benefits 07:44 Boosting Camera Confidence for Cafes 10:20 Captivate with Cafe Art Magic 14:00 Search Strategy: Engaging Your Audience 18:43 Boost Business with Strategic Video Scripts 22:42 Cross-Platform Short Video Strategy 26:36 Thought Leadership in Video Marketing 27:52 "Engaging Video Content Tips" 33:08 Social Media Video Mastery Tips 34:40 "Follow Melissa Laurie Online" Learn more about your ad choices. Visit megaphone.fm/adchoices

Leanne Shelton is an AI coach, keynote speaker, and founder of Human Edge AI Training. Leanne’s journey from content marketer and copywriter to AI advocate proves that you don’t need a tech background to harness the power of AI in your business. If the thought of AI makes you feel overwhelmed or worried about losing your “human touch,” this episode is your perfect antidote. Leanne shares her mission to demystify AI for busy, non-techie leaders and introduces insights from her new book, AI Human Fusion. Together, Cec and Leanne explore how small business owners can adopt AI tools in a way that’s strategic, ethical, and—most importantly—aligned with their own values. Tune in for practical advice, mindset shifts to conquer AI-induced overwhelm, and Leanne’s unique “HABITS” framework for building healthy AI habits. Key topics 1. Adopting a Human-First Approach to AI Advocates for placing humans—not technology—at the centre of AI adoption and business processes. Stresses the importance of retaining critical thinking, creativity, and personal connection. Encourages conscious decisions about when and how to use AI, ensuring it complements rather than replaces human input. 2. Navigating Fear and Overwhelm Acknowledges widespread anxiety and panic around AI, fueled by media and uncertainty. Offers mindset shifts to help business owners feel more confident and empowered using AI. Advises against using AI simply for the sake of it, and instead to solve genuine pain points. 3. Practical Guidance for Non-Techies and Teams Designed support tools, like her book and the HABITS framework, for non-technical leaders and small business owners. Emphasises onboarding AI like a junior team member: providing clear context, instructions, and feedback. Recommends fostering a team culture of openness, curiosity, and structured learning around AI use. 4. Responsible and Ethical AI Integration Highlights the need for clear internal and external AI policies to guide ethical and secure usage. Stresses the importance of transparency with clients and stakeholders about how AI is used. Warns against “productivity traps” and encourages balancing efficiency with quality and trust. 5. Getting Started and Building Healthy Habits Suggests starting small: experimenting with basic tasks and training AI on your unique business context. Advocates developing healthy AI habits now to prevent poor practices later. Recommends maintaining control by treating AI as a collaborative assistant to support—not replace—your expertise. Timestamped overview 00:00 "Humanising AI Content Creation" 06:03 "Understanding AI Beyond Tools" 09:35 "AI: Enhance Efficiency, Retain Humanity" 12:49 Effective Content Creation Process 16:14 "Integrating AI: Strategy and Ethics" 17:40 "AI Policy: A Dual Purpose" 20:31 "AI Efficiency vs. Communication Clarity" 24:09 Polite Habits with AI Assistants 28:31 Building Trust Through Employee Surveys 29:59 Team Alignment on AI Usage 33:36 "AI Human Fusion Insights" Learn more about your ad choices. Visit megaphone.fm/adchoices

With hustle culture running rampant and burnout becoming all too familiar, Tim Jack Adams is on a mission to help Australians flip the script on stress, reconnect with ourselves, our communities, and nature. Drawing from his new book, "Energised," Tim shares science-backed strategies and simple daily habits that actually work to recharge our batteries and move from exhaustion to sustainable wellbeing. If you’re feeling drained, longing for balance, or just want practical tips to boost your energy and connection, this episode is your toolkit for building a more fulfilling, energised life. Key topics 1. Understanding Burnout and Disconnection Explores the prevalence of burnout among soloists and small business owners. Identifies the impact of hustle culture and constant busyness on wellbeing. Highlights loneliness as a rapidly growing epidemic with significant health consequences. 2. The Power of Connection and Reconnection Discusses “The Great Reconnect” movement and the importance of meaningful human connection. Differentiates true connection (valuing, seeing, hearing others) from mere communication or online friendships. Emphasises the critical role of real-life relationships and community for health and happiness. 3. Tools and Habits for Sustained Wellbeing Introduces the seven tools of green exercise (e.g., movement, reflection, breath) and eight areas of wellbeing (e.g., purpose, relationships, fun). Encourages creating daily rhythms or habits—like nature walks or technology-free meals—to recharge energy. Suggests practical boundaries around device use to foster presence at home and in relationships. 4. Nature's Unique Role in Health Explains the scientific and emotional benefits of time spent in nature, from reduced stress to increased clarity. Advocates for nature as a reset for mind and body, cutting through daily distractions. Recommends solo time outdoors for self-reflection and purpose discovery. 5. Practical Steps and Takeaways Urges listeners to check in regularly on their own “battery” and that of loved ones. Offers actionable advice: set tech boundaries at meals, greet family members with attention, and make time for daily self-care. Points to further resources, including Tim’s book “Energised,” for ongoing support. Time-stamped overview 00:00 "Reconnecting Through Water Sports" 04:33 Defining and Measuring Wellbeing 09:12 Disconnected Spectators, Not Connectors 10:34 "Disconnect to Reconnect During Meals" 14:53 "Welcoming Your Partner Home" 17:46 Finding Self-Worth and Purpose 20:39 Entrepreneurial Burnout: Self-Reliance Consequences 24:39 Balancing Life and Work Priorities 29:38 Finding Purpose Through Nature 31:20 "Energised: Overcoming Burnout" Learn more about your ad choices. Visit megaphone.fm/adchoices

Jenny Stillwell is a renowned business strategist, former CEO, and author of "The 7% Club." Jenny brings decades of experience guiding businesses through the ups and downs of growth. In this epsidoe of Flying Solo she dives deep into why the $2 million mark is such a crucial tipping point for scaling up. Cec and Jenny explore everything from mindset shifts and delegation challenges to the power of intentional leadership and building your “A team.” Whether you’re itching to take your business to the next level or just want to run things smarter, this conversation is packed with actionable insights to help you think like a true CEO—even if you’re still wearing all the hats. Get ready to discover what it takes to break into that elusive 7% of businesses that crack the $2 million ceiling and scale with confidence. Key topics 1. Jenny Stillwell’s Background and the 7% Club Concept Experience as a CEO, adviser, and author focused on business growth The formation and reasoning behind “The 7% Club”: only 7% of Australian businesses exceed $2 million revenue The $2 million mark as a turning point requiring new strategies and structure 2. Mindset and Role Shift for Scaling Businesses Importance of moving from “doing it all” to a CEO mindset The major mindset shift and the “dance of trust” needed for delegation Need to build processes and empower the team, not just hand off tasks Recognising when founders are bottlenecks to growth 3. Building a Foundation to Scale Intentionally putting the right people in the right roles (“A team”) Documenting and sharing core processes and knowledge Gaining a strong grip on business financials and key metrics Adapting structure to support future–focused growth 4. Challenges, Motivation, and Leadership Insights Avoiding chasing revenue at the cost of profit, margin, or wellbeing Staying motivated during plateaus and being honest about personal goals Navigating difficult leadership moments: tough conversations and confident decision–making The value and impact of mentorship and having visible role models 5. Myths and Realities of Scaling and Growth Distinction between growth (steady increase) and scaling (leveraging systems/tech for rapid expansion) Hiring shifts: from generalists to specialists as the business matures Common misconceptions—reaching revenue targets doesn’t solve all challenges Creative exercises (like envisioning 10x growth) for long–term planning Time-stamped overview 00:00 "From Corporate to Serial Entrepreneur" 05:46 Growth Challenges in Business Transition 07:33 Intentional Growth and Strategic Shifts 12:43 Strategic Leadership and Team Building 14:08 "Essential Keys for Business Success" 19:30 Strategic Growth and Happiness Alignment 23:27 Navigating Difficult Conversations 26:58 "Scaling vs. Growth Explained" 30:18 Specialized Hiring for Business Growth 32:25 "Jenny's Insights & 7th Cent Club" Learn more about your ad choices. Visit megaphone.fm/adchoices