Jim Miller, CTO of Wayfair, discusses Wayfair's shift to profitability during COVID-19, focusing on customer experience, utilization of ML and AI in interior design, and the future of e-commerce players vs. Amazon dominance. They also explore tech scenes in Boston and the impact of COVID-19 on geographical locations, career decisions, and the importance of diversity in innovation.

The conversation was recorded at the end of 2020. We sit down with GGV Capital managing partner Jenny to get her take on memorable moments, new habits developed during lockdown and her hope for 2021. For the full transcript of the show, go to nextbn.ggvc.com Join our listeners' community, go to nextbn.ggvc.com/community

Today on the show, we have Josh Silverman, CEO of Etsy since 2017. Etsy is an innovative online marketplace that connects millions of passionate creative sellers and buyers around the world. With the mission "keep commerce human", the global destination for unique and creative goods has 3.1 million active sellers and 60.3 million active buyers from nearly around every country on our planet. In 2019, 40% of Etsy sellers were located outside the US, 83%of sellers were women. Josh has two decades of leadership experience include growing consumer technology companies and scaling global marketplaces. Before Etsy, he served as president of consumer products and service at AmEx, CEO of Skype, and CEO of shopping.com. And he has held various executive roles at eBay. Earlier in his career, Josh co-founded Evite 20 years ago, where he was also served as the company's first CEO until sale to IAC. This is a cross episode with Founders Real Talk, our sister podcast hosted by GGV Managing Partner Glenn Solomon. For the full transcript of the show, go to nextbn.ggvc.com Join our listeners' community, go to nextbn.ggvc.com/community Disclaimer: This content is provided for informational purposes only, and should not be relied upon as legal, business, investment, or tax advice. You should consult your own advisers as to those matters. References to any securities or assets are for illustrative purposes only; such references do not constitute any recommendation to either buy or sell such securities or assets and are not intended to serve as the basis for any investment decision, nor do they constitute an offer to provide investment advisory services. Any information provided by third parties in this content does not reflect the views of GGV Capital and its subsidiaries or affiliates. Furthermore, this content is not directed at nor intended for use by any investors or prospective investors, and may not under any circumstances be relied upon, when making a decision to invest in any fund managed by GGV Capital. Any investment or portfolio company mentioned, referred to, or described is not representative of all investments in vehicles managed by GGV Capital, and there can be no assurance that the investments will be profitable or that other investments made in the future will have similar characteristics or results.

Today on the show, we have Harley Finkelstein, the President of Shopify. Shopify is a leading global e-commerce company, providing trusted tools to start, grow, market and manage a retail business of any size. Headquartered in Ottawa, Canada, Shopify powers over 1 million businesses and more than 175 countries and is trusted by brands such as AllBirds, GymSharks, PepsiCo, Staples, and many more. Harley has been with the company since 2010. Prior to his current role, Harley founded numerous startups and ecommerce companies. He is currently an advisor to Felicis Ventures. Harley holds a Bachelor degree in Economics from Concordia University and a J.D./M.B.A. joint degree in Law and Business from the University of Ottawa. This episode is co-hosted by GGV colleague Robin Li. Based in New York, Robin invests in eCommerce, social, consumer internet, and digital economy. For the full transcript of the show, go to nextbn.ggvc.com Join our listeners' community, go to nextbn.ggvc.com/community Disclaimer: This content is provided for informational purposes only, and should not be relied upon as legal, business, investment, or tax advice. You should consult your own advisers as to those matters. References to any securities or assets are for illustrative purposes only; such references do not constitute any recommendation to either buy or sell such securities or assets and are not intended to serve as the basis for any investment decision, nor do they constitute an offer to provide investment advisory services. Any information provided by third parties in this content does not reflect the views of GGV Capital and its subsidiaries or affiliates. Furthermore, this content is not directed at nor intended for use by any investors or prospective investors, and may not under any circumstances be relied upon, when making a decision to invest in any fund managed by GGV Capital. Any investment or portfolio company mentioned, referred to, or described is not representative of all investments in vehicles managed by GGV Capital, and there can be no assurance that the investments will be profitable or that other investments made in the future will have similar characteristics or results.

For our last episode in this special year, we bring you Hans's perspective on 2020. To our listeners across the world, thank you for being with us. We look forward to bringing you more insights and inspirations next year! See you in 2021! For the full transcript of the show, go to nextbn.ggvc.com Join our listeners' community, go to nextbn.ggvc.com/community

2020 will be one for the history books. In this 3-part series, we sit down with GGV Capital's managing partners to get their take on memorable moments of 2020, new habits developed during lockdown and their hopes for 2021. First guest for today is Jixun Foo. For the full transcript of the show, go to nextbn.ggvc.com Join our listeners' community, go to nextbn.ggvc.com/community

Today on the show, we have Son Tran, founder, and CEO of Tiki. Tiki (short for "Tìm kiếm & Tiết kiệm", which means "Search & Save") is a top all-in-one commerce platform in Vietnam, including an e-commerce marketplace, TikiNOW Smart Logistics - an integrated supply chain platform, and Tiki Trading, a retail subsidiary. Starting Tiki as an online bookstore in 2010, Son has turned Tiki into a top trusted multi-selection e-commerce platform for millions of Vietnamese customers. He held a double degree in software engineering and commerce in Vietnam and Australia. After graduating with a Master's degree at the University of New South Wales (Australia) in 2007. Before Tiki, Son also helped starting Clip.vn - a.k.a YouTube of Vietnam. For the full transcript of the show, go to nextbn.ggvc.com Join our listeners' community, go to nextbn.ggvc.com/community

For the last episode of our EdTech series, we have GGV managing partner Jenny Lee. Jenny has been investing in the space for almost a decade now. So we thought a conversation with her would be the best way to conclude this series. If you or your friend is in the EdTech space, this is an episode that you don't want to miss. Jenny shared how she started to invest in EdTech, getting to a product-market fit, growth with different business models, and one big bet she is currently making in the space. For the full transcript of the show, go to nextbn.ggvc.com Join our listeners' community, go to nextbn.ggvc.com/community

Today on the show we have Mark Luo. Mark Luo is the founder and CEO of Huohua Siwei (Spark Education). It is a learning app that develops logical thinking, concentration, and other cognitive skills for children aged between 3-12. It offers small live classes in the form of interactive games, with real time guidance from a teacher. The company currently has over 280,000 paid students and boasts a referral rate of 80%. Huohua Siwei is a GGV portfolio company. Mark has extensive entrepreneurial experience. Before Spark, he was part of the founding team at China's earliest classified website Ganji.com and served as the CTO. The company was acquired by 58.com in 2015 with 2.6 billion USD. Mark graduated from Singapore National University with master's degree in computer science. We also talked to GGV managing partner Jenny Lee on why she led our investment into Huohua. For the full transcript of the show, go to nextbn.ggvc.com Join our listeners' community, go to nextbn.ggvc.com/community

Making learning fun is hard, especially in this day and age where you have to compete with social media and games for students' attention. What's even harder is to do so and get a better learning outcome. The hardest is to make it into a scalable business. This is what Michael and his co-founder Mads are trying to do with their startup Labster, a leading virtual science lab provider based in Copenhagen. Their vision is to radically improve science education so future scientists can solve big problems that we cannot solve. The startup world is never short of grand vision like this. What's rare is the passion and patience to follow through, which you will hear from Michael's story in this episode. You will also hear Hans and Michael discuss the role Covid played in the company's growth, why science education is actually a global challenge, and what separates a platform business from a content one. Labster is GGV's first investment in Europe. The deal happened during Covid-19 entirely online. Jenny and Hans led GGV's investment into the company. For the full transcript of the show, go to nextbn.ggvc.com Join our listeners' community, go to nextbn.ggvc.com/community