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Evolving for the Next Billion

Jim Miller of Wayfair: Turning Profitable during COVID-19 | Evolving Ecommerce Ep.3

Feb 10, 2021
Jim Miller, CTO of Wayfair, discusses Wayfair's shift to profitability during COVID-19, focusing on customer experience, utilization of ML and AI in interior design, and the future of e-commerce players vs. Amazon dominance. They also explore tech scenes in Boston and the impact of COVID-19 on geographical locations, career decisions, and the importance of diversity in innovation.
01:12:23

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Diverse perspectives aid in solving complex problems at Google, Amazon, and Wayfair.
  • Inclusive teams drive innovation and product development in Silicon Valley.

Deep dives

Fascination with Diverse Perspectives

Steve Jobs' unique worldview would be a fascinating lens to see through, given his impact and non-traditional perspective on the world.

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