From Small Town Prosecutor, to Nationally Recognized Trial Lawyer, with Mark Bryant From humble beginnings in Paducah, Mark Bryant has risen to become one of the best-known trial attorneys in Western Kentucky. Described in a front-page article in the Los Angeles Times as “a former prosecutor with a swashbuckling style that charms juries,” under his leadership the Bryant Law Center has won national class action cases, derailment actions against major railroads, and courtroom victories and major settlements for clients who suffered brain damage or catastrophic injury and wrongful death. Mark Bryant has practiced in his hometown of Paducah, Kentucky since graduating from the University of Kentucky College of Law in 1973. Mr. Bryant is a product of the Paducah, Kentucky city schools, Paducah Community College, the University of Kentucky, and the University of Kentucky College of Law. What you’ll learn about in this episode: How Mark went from a Commonwealth prosecutor to a nationally recognized trial lawyer How he successfully markets to a broad range of clientele, including everything from criminal to mass torts The most helpful elements of being a part of PILMMA’s Masterminds How Mark became interested in pursuing the practice of mass torts Dealing with “mega firms” when you’re competing in a small market Advice for young lawyers interested  in getting into class-action cases Resources: Website: https://www.bryantpsc.com/attorneys/mark-bryant/ Facebook:https://www.facebook.com/TheBryantLawCenter LinkedIn: https://www.linkedin.com/in/markpbryant/ Twitter: https://twitter.com/MarkBryantlaw Additional Resources: PILMMA’s Super Summit    https://learn.pilmma.org/pilmma-super-summit-2021 The Mastermind Effect: https://www.pilmma.org/the-mastermind-effect/  PILMMA’s Free Resources: https://www.pilmma.org/free-resources/  PILMMA Join Page: https://learn.pilmma.org/join-pilmma

Secrets to Social Media Success, with Moe Dewitt Moses DeWitt is a native Floridian and has lived in Central Florida since 1985. After graduating from Winter Park High School, he went on to Emory University in Atlanta, Georgia to receive his undergraduate degree in Political Science and to Florida State University College of Law to receive his Juris Doctor. Mr. DeWitt is a regular commentator for the News Junkie on Real Radio 104.1. Although Mr. DeWitt has a wide array of legal experience, today he limits his practice primarily to domestic, commercial, personal injury, and real estate litigation. Additionally, Mr. DeWitt handles appellate matters and has prevailed for his clients on numerous appeals. Mr. DeWitt is the author of numerous articles and was an editor of the Journal of Land Use and Environmental Law. What you’ll learn about in this episode: Effective marketing strategy when you’re competing against big players in your market How to develop a differentiating marketing plan Ideas for social media content The keys to effective social media 3 things that Moe credits his success to Moe’s view on Mastermind groups Where to see Moe’s videos Resources: Website: https://dewittlaw.com/ Facebook:https://m.facebook.com/dewittlaw LinkedIn: https://www.linkedin.com/in/moe-dewitt-6a927217 Twitter: https://twitter.com/dewittlawfirm Additional Resources: PILMMA’s Super Summit    https://learn.pilmma.org/pilmma-super-summit-2021 The Mastermind Effect: https://www.pilmma.org/the-mastermind-effect/  PILMMA’s free Coronavirus Survival Kit: www.pilmma.org/free-resources/  PILMMA Join Page: https://learn.pilmma.org/join-pilmma

Running a Virtual Law Firm, with Kara Vaval Kara is an Attorney known as The Laptop Lifestyle Lawyer ®. She is an author, keynote speaker, business development coach, and the President of Vaval Law, a personal injury law firm. She is also the CEO of the InPowerment Institute, LLC, an educational and empowerment platform geared towards delivering courses, training, and coaching services to students eager to create their best life. She is a mother of 2 amazing children who enjoys playing tennis on her free time. Her message is one of courage, perseverance, self-confidence, and achievement. Kara's teachings are about harnessing one's individual, unique life journey, gifts, talents, and perspectives to create and build lives, careers, brands, and businesses that bring joy, happiness, and fulfillment to living. She subscribes to the belief that "when you do what you love, you never work a day in your life." Kara leverages her tragic life experiences, her entrepreneurial journey as Pink Cadillac Sales Director with Mary Kay cosmetics, and her experience building a successful law practice to deliver powerful, tested tools, techniques, and methods to cultivate discipline, increase productivity and deliver results. You can catch her story in her book, 28,000 DaysMake Yours Count! where she lays out the lessons brought by her successes and failures and her unconventional climb to success. What you’ll learn about in this episode: Kara’s journey from newly licensed lawyer to fiercely independent, successful virtual law firm owner The most common objections lawyers have to the idea of working from home/remotely Running your law firm and managing your team completely remote Creating a flow of new cases, while running a virtual firm Different options for meeting with clients or your team, when you don’t have a permanent office space Resources: Website: https://laptoplifestylelawyer.com/ Facebook: https://www.facebook.com/Karavavalofficial/ LinkedIn: https://www.linkedin.com/in/karavavalofficial/ Twitter: https://twitter.com/karavaval Additional Resources: PILMMA’s Super Summit    https://learn.pilmma.org/pilmma-super-summit-2021 The Mastermind Effect: https://www.pilmma.org/the-mastermind-effect/  PILMMA’s free Coronavirus Survival Kit: www.pilmma.org/free-resources/  PILMMA Join Page: https://learn.pilmma.org/join-pilmma

Emotiontrac: The Latest "Must-Have" Software for Lawyers, with Aaron Itzkowitz Aaron has extensive experience in technology management and in growing traditional and start-up businesses to profitability. Prior to EmotionTrac, Aaron led Successories.com and its subsidiaries as CEO, President and COO. In 2014, he sold a division of the company at a substantial gain for the investors. He has launched companies and also worked as a business consultant for small to Fortune 100 companies to increase revenue, implement cost cutting programs and guide manufacturing and technology expansion. He led a Hewlett Packard initiative to build an on-demand solution to introduce their wide format printers. He also served as CEO of FrameLogix Inc., an online photo framing fulfillment business. Partners included Snapfish.com, Kodak and AOL. What you’ll learn about in this episode: Why and how Emotiontrac software was developed How emotion recognition software can be a marketing money-saver for attorneys The use of this software in video dispositions The value of the panel review in determining case valuation Pricing structure and program options Resources: Website: https://emotiontrac.com/ Facebook:https://www.facebook.com/emotiontrac/ LinkedIn: https://www.linkedin.com/in/aaronitzkowitz/ Twitter: https://twitter.com/emotiontrac?lang=en Additional Resources: PILMMA’s Super Summit    https://learn.pilmma.org/pilmma-super-summit-2021 The Mastermind Effect: https://www.pilmma.org/the-mastermind-effect/  PILMMA’s free Coronavirus Survival Kit: www.pilmma.org/free-resources/  PILMMA Join Page: https://learn.pilmma.org/join-pilmma  

Delivering Exceptional Client Service, with Judd Shaw Judd Shaw founded Judd Shaw Injury Law (JSIL) and serves as the firm’s Brand Chief. Judd founded the firm on the premise that clients come first. Over the years, the success he attained for his clients helped JSIL grow significantly. Judd’s clients are not just another number to him or his law firm. Never losing sight of the firm’s core values, Judd is passionate, one could say obsessed, about client satisfaction. The weight of the responsibility he has in helping his clients has driven Judd to deliver the firm’s promise that clients deserve. When you contact the firm, Judd is confident that you’ll discover a seasoned team who share his commitment to excellence and to the health of his clients, first and foremost. As a skilled negotiator, Judd is widely respected for his industry knowledge and experience. He has recovered tens of millions of dollars for his clients and takes the time to build a relationship of trust with each client. He does more than take a case – he takes his clients’ side and fights hard. In addition to his firm’s personal injury practice group, Judd built one of the State’s largest no-fault medical collection law firms. Judd has a proven track record for both maximizing recovery and for his speed in resolving cases. His unwavering focus on his injury clients taps into Judd’s extensive network of expert medical professionals to ensure injury clients achieve their maximum medical improvement. His ultimate goal is to be the client’s legal hero – or as we call it – a Knight In Shining Armor. What you’ll learn about in this episode: How  to begin when creating a strategy focused on providing excellent client service The role of established core values in providing top-notch service Why getting the settlement value your customer expected is NOT the most important thing Using surveys to maintain and improve the client experience How to handle clients who just aren’t meshing well with their case manager Measuring how successful your client service has been Marketing to past clients Resources: Website: https://www.juddshawinjurylaw.com/ Facebook: https://m.facebook.com/JuddShawInjuryLaw/ LinkedIn: https://www.linkedin.com/company/juddshawinjurylaw Email: judd@juddshawinjurylaw.com Additional Resources: PILMMA’s Super Summit    https://learn.pilmma.org/pilmma-super-summit-2021 The Mastermind Effect: https://www.pilmma.org/the-mastermind-effect/  PILMMA’s free Coronavirus Survival Kit: www.pilmma.org/free-resources/  PILMMA Join Page: https://learn.pilmma.org/join-pilmma

Malpractice Traps That Most Lawyers Haven’t Thought About, with Jason Lazarus Jason D. Lazarus, J.D., LL.M., CSSC, MSCC is the founder and Chief Executive Officer of Synergy Settlement Services. Synergy offers healthcare lien resolution, Medicare secondary payer compliance services, pooled trust services, settlement asset management services and structured settlements. He is also the managing partner and founder of the Special Needs Law Firm; a Florida law firm that provides legal services related to public benefit preservation, liens and Medicare Secondary Payer compliance. Jason is an Amazon Best-Selling author and his book; Art of Settlement, is a detailed guide for trial lawyers related to regulatory compliance when resolving catastrophic claims. His written work has been cited, as authoritative on Medicare compliance, by the Supreme Court of Florida and the United States Southern District of Florida. Mr. Lazarus received his B.A. from the University of Central Florida and his J.D. with high honors from Florida State University. He received his LLM in Elder Law with Distinction from Stetson University College of Law. What you’ll learn about in this episode: Medicare Advantage plans’ recovery rights Mandatory reporting requirements for insurers from Medicare Do any of these pitfalls apply to PI settlements Medicaid/SSI protected benefits The effect of the Supreme Court’s ruling in the McCutchen case on ARISA liens How qualified settlement can expedite the resolution of catastrophic and complicated cases Attorney fee deferrals to QSF Special needs trusts Jason’s book, “The Art of Settlement” Resources: Website: www.synergysettlements.com Website:www.triallawyerview.com Facebook: https://www.facebook.com/SynergySettlementServices Twitter: https://twitter.com/SynergySettle LinkedIn:  https://www.linkedin.com/in/jasondlazarus/ Email: jason@synergysettlements.com   Additional Resources: PILMMA’s Super Summit    https://learn.pilmma.org/pilmma-super-summit-2021 The Mastermind Effect: https://www.pilmma.org/the-mastermind-effect/  PILMMA’s free Coronavirus Survival Kit: www.pilmma.org/free-resources/  PILMMA Join Page: https://learn.pilmma.org/join-pilmma

If You Can’t Measure It, You Can’t Manage It, with Eric Sanchez Eric has a well-earned reputation for law firm logistics, efficiency and innovation, born from his diverse background and nearly two decades as an executive in what has become the largest plaintiffs practice in North Carolina, the Law Offices of James Scott Farrin, where Eric currently serves as the Vice President of Strategy and Innovation. Eric is the Founder of GrowPath the ultimate software for personal injury firms. Learn more about how GrowPath can help your firm at https://learn.pilmma.org/growpath-vendor-directory What you’ll learn about in this episode: The importance of identifying each “phase” of case management What you should be measuring in your law firm Why you should stop looking at yourself as a law firm, and start looking at yourself as a business that sells legal services KPIs that are appropriate for paralegals The top 5 KPIs for PI lawyers The optimal amount of time it takes to follow up on a medical record Dealing with attorneys and employees who are resistant to policies and procedures The PI firm’s biggest time savers and time-wasters Managing remote employees Where to start when implementing KPI measurements Eric’s opinion on non-lawyer ownership of law firms Resources: Website: https://www.farrin.com/ Website: https://growpath.com/ Facebook: https://www.facebook.com/GoGrowPath/ Facebook: https://www.facebook.com/LawOfficesofJamesScottFarrin Twitter: https://twitter.com/FarrinLaw LinkedIn:  https://www.linkedin.com/in/ericjsanchez/ Email: esanchez@farrin.com Additional Resources: PILMMA’s Super Summit    https://learn.pilmma.org/pilmma-super-summit-2021 The Mastermind Effect: https://www.pilmma.org/the-mastermind-effect/  PILMMA’s free Coronavirus Survival Kit: www.pilmma.org/free-resources/  PILMMA Join Page: https://learn.pilmma.org/join-pilmma

Pull Marketing vs. Push Marketing, with Jan Roos Jan has generated millions in revenue for law firms through digital advertising through his agency, CaseFuel, and his bestselling book on the subject, The Legal Marketing Fastlane. After seeing the success of his largest clients, he has added helping firms double their case files without increasing spend through focusing on the intake process in addition to innovating in new ways to bring clients using paid traffic. What you’ll learn about in this episode: The difference between pull marketing and push marketing Which category Facebook and YouTube each fall into The value of education-based marketing The biggest problem attorneys have with getting a return on their marketing investment The challenges of intake and the dangers of overlooking process issues there What to expect in the near future for legal marketing online Resources: Website: https://contact.casefuel.com/home/ LinkedIn: https://www.linkedin.com/in/jan-roos-legal-marketing-expert-and-bestselling-author-27078732/ Facebook:https://www.facebook.com/casefuel0/ Email: jan@casefuel.com Additional Resources: The Mastermind Effect: https://www.pilmma.org/the-mastermind-effect/  PILMMA’s free Coronavirus Survival Kit: www.pilmma.org/free-resources/  Strategic Attorney Coach: https://www.pilmma.org/strategic-attorney-coach/  PILMMA Join Page: https://pilmma.kartra.com/page/join-pilmma 

Creating a Lean Law Firm, with Dave Maxfield Dave Maxfield runs a boutique consumer protection practice in Columbia, South Carolina, representing consumers in cases against banks, credit reporting agencies, and insurance companies. He’s the four-time chairman of the Consumer Law section of the S.C. Bar, Past President of the 1900 member Richland County Bar, and Adjunct Professor at the University of South Carolina School of Law. A self-described Systems Geek, Dave is a four-time ABA Techshow speaker. In 2018, Dave and Larry Port wrote the ABAs bestseller The Lean Law Firm to translate Lean practices from companies like Toyota and Intel into a simple, month-by-month template that law firms can use to become more profitable. What you’ll learn about in this episode: What it means to be a “lean” law firm How to evaluate your firm’s systems and processes The most common bottleneck areas in law firms The importance and value of improving the time on desk of your cases What the income formula is and how to use it The key metrics to monitor to track your lean firm progress Why it is important that a law firm’s systems be visual Thinking about your firm as a closed system Resources: Website: www.consumerlawsc.com Websiie: www.leanlawfirmbook.com Website: www.thelawyerproject.com Facebook: https://www.facebook.com/ConsumerLawSC Twitter: https://twitter.com/ConsumerLawSC LinkedIn:  https://www.linkedin.com/in/dave-maxfield-871159/ Email: chuck@thetransformation.company   Additional Resources: PILMMA’s Super Summit    https://learn.pilmma.org/pilmma-super-summit-2021 The Mastermind Effect: https://www.pilmma.org/the-mastermind-effect/  PILMMA’s free Coronavirus Survival Kit: www.pilmma.org/free-resources/  PILMMA Join Page: https://learn.pilmma.org/join-pilmma

The ABCs of KPIs, with Dr. Shawn A. Noble Dr. Shawn A Noble leads the group and offers over 20 years of exploring human behavior in over 30 industries. His background in Cognitive Psychology, with an emphasis on Judgment & Decision Making, has allowed him to help several Fortune 100 companies gain a richer understanding of customer needs and apply those insights to create innovative solutions. Dr. Noble is a Certified Customer Experience Professional with extensive training, from top schools like Stanford and Northwestern, and experience in the following areas: Creative Problem Solving Strategic Planning  Business Model Canvas Blue Ocean Strategy Innovation Marketing Research  Journey Mapping Analytics (including Big Data) Segmentation and Targeting Marketing Communications Social Media Ideation Design Thinking Six Sigma Lean Methods Change Management Training and Development Product and Service Development Portfolio Management He partners with other colleagues with similar backgrounds to provide you with extensive value for your organization.   What you’ll learn about in this episode: What is a KPI The history of KPIs Do you have the right KPIs and are you using them correctly What a SMARTT KPI is Should you incentivize - the pros and cons The 5 steps to determining great KPIs Why you should know your Net Promoter Score How to align and assign KPIs in your law firm The 5 KPIs essential to most firms Lagging indicators vs. leading indicators   Resources: Website: https://www.thenobleconsultinggroup.com/ LinkedIn: www.linkedin.com/in/shawn-noble-phd-52203b65 Facebook: https://www.facebook.com/thenobleconsult Twitter: https://twitter.com/TheNobleConsult Email: shawn@thenobleconsultinggroup.com   Additional Resources: PILMMA’s Super Summit    https://learn.pilmma.org/pilmma-super-summit-2021 The Mastermind Effect: https://www.pilmma.org/the-mastermind-effect/  PILMMA’s free Coronavirus Survival Kit: www.pilmma.org/free-resources/  PILMMA Join Page: https://pilmma.kartra.com/page/join-pilmma