This is the next in the series of podcasts from LearnX. The interview is with Jake Phillips, Senior Manager, People Capability, ANZ Bank NZ and Matt Proud and James Crosby from Immersive Solutions. The interview focus is a project where ANZ New Zealand has been using virtual reality to simulate interactions with an aggressive customer.The conversation focuses on the learning experience not on technology. One of the issues with face-to-face learning is often it’s talking about an experience, not having an experience.   Using virtual reality in face-to-face sessions, as talked about in the podcast, means an actual experiential element is added to enhance the learning experience.Useful links from the podcastFind out more about Jake PhillipsFind out more about Immersive SolutionsFind out more about about LearnX

This is the first of a series of podcasts recorded at LearnX in October 2019.  This podcast is an interview with Matthew Stephenson Design Manager from BUPA Health Insurance. The project Matthew talks about is a series of major reforms to a key process. He talks about the way they worked in a holistic, data-driven manner to achieve the reforms.  The way they used data included robust learning checks after the learning experience and making changes to the learning experience based on the patterns revealed in the data. They also used the data to communicate to stakeholders how the program was working.Useful links from the podcastFind out more about MatthewFind out more about about LearnX

In this podcast Robin is talking with Danielle Wallace from Beyond the Sky about approaches that marketing uses to design engaging video experiences and how these approaches can be used to increase the impact of your learning video. One of the themes Robin often explores on the podcast is the link between marketing and learning. This conversation is a deep dive into how marketers use video and what L&D can learn from that. Danielle built a rich background in strategic marketing before she moved into L&D. Danielle talks about two key things that L&D can learn from the way marketers use video having a creative concept using drama One of the side topics that is explored in this podcast is creativity and L&D. Useful links from the podcast Find out more about Danielle Find out more about about Beyond the Sky Resource from Beyond the Sky on how make better learning videos The video Danielle talked about in podcast Kids bring their mental wellness issues with them

In this podcast Robin talks with Yishan Chan about the idea of personal talent stacks and how to develop your own talent stack. Often on the Learning While Working podcast we focus on designing learning and an organisational viewpoint on learning. This conversation with Yishan is a switch to focusing on how individuals learn. Yishan has a great podcast called Digital Learner where she talks with people about making career shifts and learning at work. Some of the topics we talk about include learning from peers, podcasting and side projects as a way of learning. **Useful links from the podcast ** Connect with Yishan Chan on LinkedIn Find out more building your talent stack Listen to Yishan’s Digital Learner podcast

In this interview, Bianca Baumann talks about how marketers design engaging experiences and what L&D can learn from these strategies. She summarises the key strategies as being: focusing on emotional impact communicating visually engaging writing The interview explores each of these strategies in more depth. Useful links on marketing and learning Find out more about Bianca Download Bianca Baumann’s Little Black Book of Marketing and L&D The two sites Bianca suggests as a way to learn more about marketing are Content Marketing Institute and MarketingProfs

As workplaces and work are changing rapidly, people need to be more in control of their own learning and learn while working. Self-directed learning is a key skill for the future of work. In this podcast Robin talks with Catherine Lombardozzi about fostering self-directed learners in your organisation. Catherine’s approach to self-guided learning identifies 10 pillars organised into three different areas around individual qualities, learning skills and environmental characteristics. The podcast finishes with Catherine talking about some powerful tactics to help your learners develop these skills. Useful links Connect with Catherine Lombardozzi on LinkedIn Find out more about Learning 4 Learning Professionals Download Catherine's presentation “Cultivating a Self-Directed Learning Culture” from Learning Solutions 2019 Catherine’s guide to Scaffolding self directed learning at work and Tactics for scaffolding self direction

This podcast is an exploration of measuring the impact of learning ecosystems with Steven Foreman, the President of InfoMedia Designs. The podcast starts with Steve outlining his ecosystem model and then he talks about measuring impact. Steve talks about the strategic work that L&D need to be working on and how it leads to a layered approach to measurement. The layers are: the business metrics, then the performance metrics and then learning metrics. These layers form a framework for learning dashboards. Useful links Connect with Steve Foreman on LinkedIn Find out more about InfoMedia Designs Download Steve 's presentation “Evidence of Impact: How Metrics Drive a Learning and Performance Ecosystem”

This podcast is with Jeremy Roberts from Infinitude Creative Group on using the Fogg Behaviour Change Model for designing learning solutions that are easier to use and more engaging. The model takes into account your audiences’ motivation, their abilities and prompts to engage them. Jeremy uses some great examples of the model in action. He encourages L&D professionals to go beyond looking at the way other organisations are designing learning solutions to thinking why the marketing is working and how new services are being designed. Useful links Find more about the Fogg Behavior model Connect with Jeremy Roberts on LinkedIn Find out more about Infinitude Creative Group Download Jeremy's presentation “4 Ways to Eliminate Friction in Your Learning Ecosystem” from Learning Solutions 2019

This the start of a series of interviews with the speakers from Learning Solutions 2019. This podcast is with Jenny Saucerman on what is broken with assessment in eLearning. L&D is more becoming focused on performance based learning, but the missing element is often assessment. There is often a gap between learning and on the job performance. Jenny has some great thoughts about this challenge and how can simulations be used in assessment, particularly branching scenarios. The podcast will help you to rethink your assessments in your eLearning modules beyond multiple choice questions. Useful links Connect with Jenny Saucerman on LinkedIn Download Jenny's presentation on "Show Me What You Got: Simulation as Assessment" from Learning Solutions 2019 Access the transcript on the Sprout Labs website.

One of the ways work is changing, is more work being done by remote teams. In this podcast Robin talks with Naomi Waldron from easyA about making remote learning design teams work. This podcast has lots of great advice and ideas and about managing and working in remote teams.This is the last podcast in the series that was recorded at iDesignX 2019. This is the last podcast in the series that was recorded at iDesignX 2019. Useful links Learn more about easyA Connect with Naomi Waldron on LinkedIn IDesignX