Financial Advisor Success

Michael Kitces
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Mar 21, 2023 • 1h 28min

Ep 325: Building Success In The Financial Advice Business From A Financially Challenged Upbringing With Brenda Hiscock

Brenda Hiscock is a financial planner with Objective Financial Partners, an advice-only advisory firm based out of Ontario, Canada that works with clients on project-based financial plans while also offering outsourced preplanning to other Canadian advisory firms. Brenda's exceptional trait lies in the fact that she ventured into the financial services industry despite lacking any prior financial knowledge. After facing homelessness, bankruptcy, and alcoholism during her twenties, she uses her real-life experience to engage with clients on a deeper, more meaningful level. Listen in as Brenda shares how her personal experiences have significantly influenced her career as a financial planner, how the hardships she faced shaped her perspective on financial planning and insurance, and why she prioritizes working from home with a flexible work schedule for her mental health. We also discuss how she found her way to financial planning after a stint in insurance, how being a financial planner has allowed her to have a more significant impact on her clients' lives, and why she believes that new advisors should find mentors and proactively seek support to achieve their career goals. For show notes and more visit: https://www.kitces.com/325
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Mar 14, 2023 • 1h 38min

Ep 324: Managing Revenue And Income Volatility Through The Scaling Phase Of Growth With Nancy Knous

Nancy Knous is the CEO and Founder of Benchmark Wealth Management, an independent RIA affiliated with LPL Financial based in Memphis that oversees nearly $340 million in assets under management for nearly 1,000 client households. Despite facing a cash flow squeeze during the 2008-2009 financial crisis, Nancy's experience led to significant changes in how she managed her firm's profit margins, enabling her to scale up her business to over 20 team members and avoid cash flow problems during the pandemic. Listen in as Nancy shares her journey as a CFP professional, where she learned that a good income would not protect her from market drops, and how she transformed her money habits using Dave Ramsey's method and leveraged his SmartVestor program to grow her firm through referrals. We also discuss why she started an independent firm with LPL, how the decision ultimately shaped the way she treats her employees and led her to develop a 4-8 week in-depth hiring process to ensure each hire is a good fit, and why she believes in the importance of having employees who are not like her. For show notes and more visit: https://www.kitces.com/324
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Mar 7, 2023 • 1h 35min

Ep 323: Sustaining A $5B Advisory Firm To The Third Generation Of Leaders With Yonhee Choi Gordon

Yonhee Choi Gordon is a Principal and the Chief Operating Officer of JMG Financial Group, an independent RIA based out of Chicago that oversees nearly $5 billion in assets under management for close to 1,500 households. What sets Yonhee apart is how, with her nearly four decades at JMG Financial Group, she has been instrumental in the company's succession plan and has personally recruited, trained, and retained the majority of the company's employees through a stringent hiring process to ensure alignment with the company's expectations and values. Listen in as we delve into Yonhee's career, including how she has been such an integral part of the hiring, training, and development systems, and how she evaluates potential candidates based on the actual tasks of the job, and how JMG structures its leadership roles and share of ownership. We also discuss why Yonhee believes that inconsistent definitions of advisor roles are contributing to the financial industry's rising level of M&A deals, why she teaches younger advisors to find their ideal role by first understanding their personal values and culture, and how her definition of success has evolved over time to focus on the impact and value she provides in the lives of the employees she leads. For show notes and more visit: https://www.kitces.com/323
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Feb 28, 2023 • 1h 29min

Ep 322: Developing New Advisors To Grow Their Books Of Business With A (Supported) Focus On Activity With Kent Skornia

Kent Skornia is the Founder of Krilogy, an independent RIA based out of St. Louis that oversees nearly $2 billion in assets under management for 1,800 client households. Having created an internal training system at Krilogy that focuses on mentorship and education, Kent joins the show today to share his insights into recruiting and developing advisors in the financial planning industry. Listen in as he discusses his creation of the Krilogy Advisor Development System (KADS) as a proprietary training system for newer advisors to gain deeper knowledge in financial planning and grow their own book of business. You'll learn why the firm offers liquidity options for senior advisors to sell their book of business to Krilogy while still serving as an advisor, why Kent focused on building a values-based approach in the firm, and why he believes that new advisors should interview other newer advisors at their prospective firms to ensure a good fit. For show notes and more visit: https://www.kitces.com/322
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Feb 21, 2023 • 1h 32min

Ep 321: Navigating The Financial Advisor Career Track In An Unfamiliar Culture With Danqin Fang

Join Danqin Fang, Lead Advisor for Austin Asset, as she shares her remarkable journey from China to the U.S. Discover how she overcame cultural and language barriers while building her financial advisory career. Danqin highlights the power of networking and education in navigating the industry, and emphasizes the importance of clarity in career vision for aspiring advisors. She also reflects on her experiences as an immigrant and shares insights on adapting to diverse client needs, proving that personal growth and determination can redefine success.
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Feb 14, 2023 • 1h 40min

Ep 320: Navigating Hyper-Growth To Achieve Platform Scale For Independent Advisors With Jim Dickson

In this engaging discussion, Jim Dickson, CEO and Founder of Sanctuary Wealth, shares his journey of building a thriving RIA platform from the ground up. He reveals why he pivoted from a lengthy career in wirehouses to support independent advisors with unique partnership structures and centralized data management. Jim dives into the unexpected surge in demand for advisor independence, the challenges of rapid growth, and the vital role of relationships in achieving success. Get insights on how to balance autonomy with support and navigate the evolving landscape of financial advisory.
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10 snips
Feb 7, 2023 • 1h 37min

Ep 319: Competing For Big Clients As A Small Boutique With A Focus On Task Management With Jim Niedzinski

Jim Niedzinski is the Co-Founder of Motive Wealth Advisors, an independent RIA based out of Detroit that oversees $250 million in assets under management for nearly 50 households. Jim and his partner have established a successful boutique firm that competes with larger firms to attract and retain ultra-high-net-worth families by implementing a unique client task management system beyond traditional CRM, ensuring their advice is followed by clients. In this episode, Jim shares why he and his partner built their firm around Asana, a project management tool, instead of the traditional CRM system, as well as how he leveraged relationships with accountants, lawyers, and other professionals to gain a steady flow of referrals. He also talks about how they used those referrals to grow the firm from $0 in AUM to $250 million in less than 3 years and why he and his partner are intentional about serving only 25 clients each at a time. For show notes and more visit: https://www.kitces.com/319
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4 snips
Jan 31, 2023 • 1h 36min

Ep 318: From So Many Clients To So Few: Transitioning From Retail Brokerage To The Multi-Family Office With Ali Swart

Ali Swart is a Partner and Managing Director for Waldron Private Wealth, a multi-family office based out of Pennsylvania that oversees nearly $3-billion in assets under management for 280 ultra-high-net-worth clients. Ali made a unique transition from a retail brokerage firm, where she served nearly 400 clients and was also responsible for acquiring more business, to a multi-family office where she works with specialized client relationship teams that limit the number of clients per advisor to no more than 10 at any given time. Listen in as Ali discusses the "white glove" service offered by her firm, which serves ultra-high-net-worth families through specialized client relationship teams focusing on wealth planning, investing, and client service, and details the in-depth financial plan offering for prospects, which can take several weeks to months to develop and aims to foster strong relationships with clients. We also discuss Ali's personal journey, including her decision to leave her previous firm and negotiate for a formal maternity leave policy, her goal to become a partner by age 40, and the importance of maintaining alignment with her core values of family, finance, and fitness. For show notes and more visit: https://www.kitces.com/318
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Jan 24, 2023 • 1h 38min

Ep 317: From Individual To Partnership: Managing The Merger Transition From Solo Practices With Jennifer Climo

Jennifer Climo, CEO and Senior Advisor for Milestone Financial Planning, shares her journey of merging practices during a crisis, which led to significant growth. She discusses her innovative succession plan, including a unique retirement payout structure, and the importance of creating an operating agreement with her partner. Jennifer recounts the challenges of transitioning from solo to partnership, emphasizing communication and strategy to enhance efficiency. She reflects on how these mergers improved profitability and client trust, reshaping her approach to financial advising.
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Jan 17, 2023 • 1h 41min

Ep 316: Building A COO Society To Help Advisory Firms Scale Up Their Efficiency With Matt Sonnen

Matt Sonnen, founder and CEO of PFI Advisors, shares insights from his journey in helping wirehouse advisors transition to independence. He discusses the vital role of COOs in enhancing firm efficiency, from operational management to technology oversight. Matt introduces the 'COO Society,' aimed at enriching COOs' skills, and reflects on the intricacies of navigating growth and staffing challenges in advisory firms. He also touches on personal challenges, including a family tragedy, showcasing resilience in both life and business.

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