The Vacation Rental Manager's Podcast with Sarah and T

Sarah Bradford/Tim Cafferty
undefined
Feb 25, 2019 • 32min

Episode 40 - A chat with Simon Lehmann, global travel industry consultant

Send us a textSarah and T take on another guest that is famous for wearing red shoes this week - Simon Lehman, former President of Phocuswright (leading travel research firm), and currently serves on the board of directors of Booking Pal, Rented.com, Properly, Vacasa Europe.   He also was formerly on the board of directors of HomeAway, Inntopia, and was the CEO of Interhome - the largest vacation rental organization in the world (at the time).   More recently he is the founder of AJL Consulting (find out why it is named that on this episode) where he helps firms buy, sell and get funding to grow their businesses.   A sought after speaker on the Vacation Rental business all over the world Simon joins Sarah and T and tells us why the red shoes, what he thinks about the Super Bowl, and of course gives his take on the state of the vacation rental industry.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com
undefined
Feb 11, 2019 • 43min

Episode 39 - Netflix Famous. "Stay Here" co-host Peter Lorimer is interviewed by Sarah and T

Send us a textSarah and T go Hollywood in this episode of The Professional Vacation Rental Manager's Podcast as they interview the co-host of the wildly popular original Netflix series "Stay Here" Peter Lorimer.   Peter talks about his unique background as a world famous club D.J., his highly successful career as a Los Angeles real estate broker, and of course his Vacation Rental rehab show on Netflix that he co-hosts with Genevieve Gorder.  This episode is loaded with new takeaways.  In the news segment, AirBnB's move to acquire "Hotel Tonight" is discussed.  Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com
undefined
Jan 24, 2019 • 36min

Episode 38 Listener's Questions are Answered!

Send us a textOn this edition of Sarah and T - The professional vacation rental manager's podcast our two hosts tackle your questions.  Find out what they think is the hottest trend in the industry, how to become involved when regulations hit your area, and what sort of fee structure you should have in place in your business.  In the news segment Sarah and T discuss the new HomeAway Trends report, and encourage their listeners to get involved with #bookdirect day (February 6th).   Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com
undefined
Jan 7, 2019 • 35min

Episode 37 - Reviewing 2018 and Predictions for 2019

Send us a textSarah and T start a new chapter in their podcast today as they begin the 2019 podcasting season.   The professional vacation rental manager's podcast will be having some changes coming your way this year, but you need to listen all the way to the end to find out what the big news is!In this episode Sarah and T review 2018's predictions to see how they did, discuss the 25 episodes that they published in the past year, and then boldly make predictions for what will happen in the vacation rental business in 2019.You don't want to miss this one!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com
undefined
Dec 17, 2018 • 45min

Episode 36 - Steve Milo - The Watchdog of the Vacation Rental Industry

Send us a textSarah and Tim bring 2018 to a close with an outstanding interview with one of the most recognizable Vacation Rental Managers around.  Steve Milo of V-Trips is a self made icon in the Vacation Rental Industry and on today's episode he talks about self funded acquisitions, purpose built properties specifically for vacation rentals, and of course his withering analysis of On Line Travel Agents like HomeAway, Trip Advisor, and others.   Find out what Steve thinks about a variety of topics in today's episode and why he feels it is important to him to speak up for other vacation rental managers.   In the Rapid Fire segment he discusses fitness, mind reading, and the comic book business, and in the news segment find out everyone's thoughts on the trend of people in pictures for vacation rental properties.One of the best episodes of the year!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com
undefined
Nov 26, 2018 • 33min

Episode 35 - Amy Hinote of VRM Intel Shares Industy Strengths and Weaknesses

Send us a textIn this episode our two hosts interview Amy Hinote of VRM Intel.   The premiere source of news and information in the vacation rental industry.   Amy shares her thoughts on the recent VRMA Conference, how Vacation Rental Managers are all doing the wrong thing when it comes to analyzing their business, and she provides some breaking news about what the future of her business looks like.   There is also a lightning round where Amy reveals her desire to be a lead guitarist in a rock and roll band, and her devotion to Edie Brickell.In the News segment Amy reveals a new publication that will be coming out soon for property owners that rent their property.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com
undefined
Nov 8, 2018 • 43min

Episode 34 - VRMA/VRHP International Conference Takeaways

Send us a textSarah and Tim are on the road this week as they attended the International Conference of the Vacation Rental Management Association and The Vacation Rental Housekeeping Professionals in Las Vegas, NV.   This episode is a recording of the session "Takeaways with Sarah and T" from the conference where attendees came to this session to share the one big thing they are taking home from the conference.   Listen to 34 People give their top tidbit from the conference, and hear super fan Sharon Walker of Austin, TX play rapid fire with the hosts.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com
undefined
Oct 10, 2018 • 40min

Episode 33 John DiJulius - Delivering World Class Customer Service

Send us a textToday Sarah and Tim talk to Keynote Speaker, Best Selling Author, and International Customer Service consultant John DiJulius.  John has been a keynote speaker at VRMA twice, and is the main attraction each year at the "Secret Service Summit."  In short, he knows his stuff and he shares it with us in this episode.  Hear about 5 keys to making a good hire, what the FORD method is, and why he thought his mother owned his elementary school, and why he did not play shortstop for the Cleveland Indians.   This is an episode you do not want to miss!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com
undefined
Sep 24, 2018 • 33min

Episode 32 Talking Reservation Sales with Doug Kennedy

Send us a textIn this episode our two professional vacation rental managers talk to one of the icons in vacation rentals and one of the keynote speakers at the upcoming VRMA conference. Doug Kennedy is a reseravations sales trainer with some of the largest hotel chains in the world as his clients, but he holds a special spot for vacation rentals and the connection it takes to be a successful vacation rental reservations agent. Listen to find some great tips on making connections, on how to measure success, and what makes a fantastic agent. In the news segment a new television series on Netflix is discussed, and rapid fire reveals some funny memories.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com
undefined
Sep 8, 2018 • 48min

Episode 31 The Refund Wars - Dealing with Guest Compensation Issues

Send us a textOur two fearless vacation rental managers tackle a big subject head on today - the matter of compensation for a guest when there is some sort of dissatisfaction. It is a tough topic, but we hope you can get some great takeaways from their experience and processes. Also find out Tim's guilty pleasure when it comes to Broadway shows, and in the news segment HomeAway announces a rollback on a controversial policy with rental managers!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app