The Vacation Rental Manager's Podcast with Sarah and T

Send us a textThis week's episode of Sarah and T is a monumental edition.   It is episode #50!  This week the tables have been turned so that a couple of key staff members are interviewed so our hosts can see what they see in what it takes to run a successful vacation rental business.  Take a listen and get some great tips from folks on the front line.   Amy Raegner and Sarah Moss are the two stars on this edition!  In the news segment the group talks about the importance to be kind and supportive of each other during the height of the season.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this episode our professional vacation rental managers dive head first into an area many of us would like to ignore - why owners may leave you.   Yes, it is a sad fact that some of our property owners are not always happy with our services.  Sarah and T outline 10 areas that may be hot points for owners, but by the end of the podcast they come up with an 11th reason.   This is a good listen.In the news segment they talk about two upcoming professional development seminars that you will want to look into.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this week's episode Sarah and T talk about a recent poll that was conducted among travelers that named their top amenities.  What does your top list look like?  Sarah and T have come up with their own "Top 11" Amenities and they discuss the pros and cons of each of them here.   They even may add some before this episode is over!In the news segment they discuss new fees that are being rolled out to property managers by 3rd party websites.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textWe all deal with properties being listed for sale and then selling.  In this episode Sarah and T take on the idea of creating a great partnership with your local sales agents that is beneficial to both you and the agent.   7 great points to put into action to make a more productive relationship that helps everyone!  In the news segment Tim and Sarah discuss the onslaught of recruitment pieces your property owners are seeing on a daily basis and what you need to do to respond.   This is a very helpful and takeaway filled episode!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this episode of Sarah and T our two hosts interview Sharon Walker of Walker Luxury Vacation Rentals in Austin, Texas.    You may remember Sharon from the VRMA Takeaways episode when she played "Rapid Fire" with us and she was quite entertaining.  In this episode Sarah and Tim find out more about the "city" vacation rentals, and what it takes to deliver luxury to discerning guests.   Sharon also plays rapid fire with us again in her unique and entertaining style, and in the news segment, we hear about Marriott's entry into Vacation Rentals.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this week's episode Sarah and T interview Matt Landau. One of the most prominent faces and voices in the vacation rental business   Whether it is his podcast (Unlocked), his television show (The Vacation Rental Show previously known as A Sense of Place), his various public speaking events, or his wildly successful website (VRMB.com), Matt has become the standard bearer for many operators in the vacation rental business.    He has 15,000 followers on his weekly vacation rental blog, and he has more than 800 subscribers to his "Inner Circle" where he delivers special content to his closes followers.  When Matt speaks - people listen.In this episode Sarah and T get to the bottom of how he has so many followers, the secrets of the production of his television show, and how he thinks the future of the hospitality industry is held by the vacation rental operators of today.   In the weekly news segment we hear how the recent challenge Sarah put to Tim was handled.   This is one of the most entertaining and informative episodes so far.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this episode of Sarah and T our two fearless Vacation Rental Professionals continue their informative interview with Durk Johnson, Executive Director of the Vacation Rental Housekeeping Professionals.   In our last episode we focused on housekeeping issues and how to overcome them, and this week we focus on laundry issues.Durk is an expert on Laundry operations and gives us several nuggets as we contemplate the pros and cons of starting our own laundry service - it's not for everyone particularly those that don't know what a titration report is.We hope you enjoy this episode!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this week's episode Sarah and T talk to "Mr. Clean."  Also known as Durk Johnson, Executive Director of the Vacation Rental Housekeeping Professionals who talks to our dynamic duo about 'THE" most important aspect of the vacation rental experience - Cleaning.   Durk knows his stuff and he talks about things like Standard Property Appearance Standards, explaining different Cleaning Levels, and managing owner expectations.This is one of the biggest episodes in terms of take aways so please be ready to write down things you can put into practice in your every day business.In the news segment the group talks about Air BnB recording more revenue in 2018 than many of the largest hotel brands and how that impacts you.Get ready for a good one with this episode!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this episode of Sarah and T our two experience filled rental managers talk about  four aspects of dealing with your guests and ask "Would you do that to your mother?!"   We all get busy in this business and we don't always think about how our processes and policies may negatively effect your guests.   This episode focuses on four very important touch points you have with your guests and we hold up the mirror about what we are really saying to our guests.  Great content and great takeaways abound in this episode.   In the news segment Sarah and T discuss the rumor that Wyndham is about to sell their North American Vacation Rental division and the continuing discussion of Vacasa moving to a public company.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textSarah and T have onboarded hundreds of vacation rental owners over the history of their careers.  In this episode, find out the 12 areas they think are most important to ensure success on getting that new property on board to your rental program.   Do you allow Fido to sit on the couch (please say no!), what about owner use time, how do you handle work orders or any of the myriad of issues that come up with owning a vacation rental property.  Sarah and T hit all of them head on in this episode.   In the News segment, Tim reports from the Vacation Rental Women's Summit in New Orleans.  There is a member of this podcast who evidently was not in attendance....Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com