

In Trust
Spotlight Trust's Lisa Lambert and Rick Kitagawa
A podcast about how to build the most valuable asset for leaders, organizations, and communities alike: TRUST.
We interview leaders from all different walks to explore how trust has transformed their work and get their perspectives, practical advice, and lessons learned on how to earn, extend, strengthen, and even restore trust.
Presented by Spotlight Trust, your hosts are the org's Co-founders and Co-CEOs Lisa Lambert and Rick Kitagawa.
If you enjoy the podcast, you'll love Spotlight Trust's weekly newsletter. Subscribe: https://spotlighttrust.com/in-trust-mailing-list
We interview leaders from all different walks to explore how trust has transformed their work and get their perspectives, practical advice, and lessons learned on how to earn, extend, strengthen, and even restore trust.
Presented by Spotlight Trust, your hosts are the org's Co-founders and Co-CEOs Lisa Lambert and Rick Kitagawa.
If you enjoy the podcast, you'll love Spotlight Trust's weekly newsletter. Subscribe: https://spotlighttrust.com/in-trust-mailing-list
Episodes
Mentioned books

May 11, 2021 • 32min
How Trust Fuels Entrepreneurship and Innovation - Interview with Alex Waters - EP 36
What are some common stories about entrepreneurship and innovation that actually hinder these pioneering pursuits? Why is trust so integral in the development and growth of entrepreneurship and innovation?
We explored these questions and many more with Alex Waters, the Director of CONNECT ALL @ The Jacobs Center in San Diego, California. Alex works with low to moderate income and diverse founders helping them to build and scale businesses with honesty as the cornerstone of their ventures and leadership. He specializes in connecting startup founders with the resources needed to ensure their business ideas, confidence, and investments lead to results. Alex is also a coach in Seth Godin’s altMBA and Akimbo’s The Bootstrapper’s Workshop, as well as being a Diverse Community of Young Leaders Support Advocate with CodeBreakers.
In our conversation, Alex debunks a number of widespread myths about entrepreneurship and innovation and gets to the core of how trust fuels these trailblazing pursuits. He also gets into practical ways leaders, family, and friends can support innovators and entrepreneurs to achieve their goals, especially when they’re navigating their toughest challenges.
If you’re an innovator or entrepreneur or someone looking to encourage innovation and entrepreneurship, you’ll definitely want to give this episode of the In Trust podcast a listen!
Show Notes:
CONNECT ALL @ The Jacobs Center
Codebreakers
The Bootstrapper’s Workshop
Listen to the show for Alex's direct email and phone number
Sponsored by: Spotlight Trust
From the co-founders of Spotlight Trust comes the new book The Future Is Trust: Embracing the Era of Trust-Centered Leadership. The book will be released in Spring 2021. For more info, sneak peeks, pre-order specials, and more, visit: thefutureistrust.com

May 4, 2021 • 43min
How Vulnerability and Play Build High Trust and High Performing Teams - Host Conversation - EP 35
What is the relationship between vulnerability, play, and trust? What happens to team dynamics and performance when play is embraced as part of work instead of a bonus or afterthought?
It’s been a while since we’ve recorded a host conversation, so it’s just us - Spotlight Trust Co-CEOs Rick Kitagawa and Lisa Lambert - playing around this week. In this episode, we share insights into how norms are shifting when it comes to how people show up at work and what it means to be vulnerable and authentic as leaders. We also get into some of the ways we ourselves leverage vulnerability, levity, and play in our approach to working with clients on leadership development, team building, and organizational design.
If you’re interested in having more fun at work and getting more done while doing so, then you’ll want to give this episode a listen.
Show Notes:
WorkLife podcast episode entitled Authenticity is a Double-Edged Sword
Checking up or checking in? Spotlight Trust blog post and In Trust podcast episode
Our facilitator and coach friend David Westerlund
Tom Wujec’s TED talk on Build a Tower, Build a Team
Sponsored by: Spotlight Trust
From the co-founders of Spotlight Trust comes the new book The Future Is Trust: Embracing the Era of Trust-Centered Leadership. The book will be released in Spring 2021. For more info, sneak peeks, pre-order specials, and more, visit: thefutureistrust.com

Apr 27, 2021 • 36min
Indigenous Inclusion and the Engagement Gap - Interview with Kelly Lendsay - EP 34
What’s the relationship between inclusion, engagement, innovation, and trust? How can increasing Indigenous engagement in the economy create better opportunities and prosperity for all?
We had the pleasure of exploring questions like these and many more with Kelly Lendsay, President and CEO of Indigenous Works. Kelly is an entrepreneur who is internationally recognized as one of Canada’s foremost innovators and organizational development experts in workplace inclusion systems, models, and corporate/indigenous partnerships. Kelly is a proud Canadian Indigenous leader of Cree and Métis ancestry, who moves seamlessly between both worlds fostering economic inclusion, well-being and prosperity in Canada and abroad.
Kelly shared stories and wisdom from his extensive experience in workplace inclusion, effective bridge-building, and cultivating trusted partnerships for workforce and economic development across Canada, USA, Australia, and abroad.
You won’t want to miss this episode if you’re interested in a systems thinking lens to inclusion strategies and practical ways to earn trust, build social capital, and cultivate effective partnerships with Indigenous communities and beyond.
Show Notes:
Indigenous Works’ website
Oka Crisis
Report of the Royal Commission on Aboriginal People (1996)
Seven-stage Inclusion Continuum designed by Indigenous Works
Truth and Reconciliation Commission of Canada
Indigenomics Institute and Carol Anne Hilton
Luminary - Advancing Indigenous Innovation for Economic Transformation, Employment and Well-Being
The Strength of Weak Ties by Mark S. Granovetter (1973)
Kory Wilson
Indigenous Works’ Employer of Choice Certification Program
Kocihta, a national registered charity launched by Indigenous Works
Sponsored by: Spotlight Trust
From the co-founders of Spotlight Trust comes the new book The Future Is Trust: Embracing the Era of Trust-Centered Leadership. The book will be released in Spring 2021. For more info, sneak peeks, pre-order specials, and more, visit: thefutureistrust.com

Apr 20, 2021 • 30min
4 Leadership Postures Crucial to the Long-term Success of a Nonprofit - Interview with Michele Reiner - EP 33
How can stories support actionable change in the nonprofit sector? Why is the relationship between a nonprofit executive director and their board chair so crucial to long-term success and stability and what are practical ways to strengthen this relationship?
These are questions at the heart of the work of Michele Reiner, a nonprofit professional with 25 years of experience in the industry and the founder of Storied Awareness. Through Storied Awareness, Michele creates spaces for nonprofit leaders to be seen, heard, and understood so they can more effectively serve their constituents and communities.
We had the pleasure of recently connecting with Michele to talk about some of the challenges facing nonprofit leaders today and practical ways they can overcome these through the power of trust, connection, and understanding. Michele also shared four leadership postures crucial to the long-term success and stability of a nonprofit which she derived based on insights from over 40 former nonprofit executive directors.
If you work in the nonprofit sector, you’ll want to give this conversation with Michele a listen! And if you know someone who works in the nonprofit sector, this is a great episode to share with them.
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Show notes:
Storied Awareness
Share your story with Michele via her current surveys
Follow Storied Awareness on LinkedIn
Connect with Michele on LinkedIn
Michele’s blog post on How Executive Directors and Board Chairs Can Foster Support
Sponsored by: Spotlight Trust
From the co-founders of Spotlight Trust comes the new book The Future Is Trust: Embracing the Era of Trust-Centered Leadership. The book will be released in Spring 2021. For more info, sneak peeks, pre-order specials, and more, visit: thefutureistrust.com

Apr 13, 2021 • 44min
Architecting Magic and Trust - Interview with Mark Stuart - EP 32
Mark Stuart, Founder and Executive Artistic Director of Mark Stuart Dance Theatre, shares insights from his diverse career in choreography and performing arts. He explores the connection between trust and magic, likening trust to a game of Jenga. Mark emphasizes the power of vulnerability in leadership and how hard conversations can build resilient communities. He also discusses the importance of empathy, open-mindedness, and the magic of personal connections through dance. Tune in for a conversation that encourages thinking outside the box in art and leadership!

Apr 6, 2021 • 47min
How Intentional Transparency Builds Trust - Interview with Gabriel Maldonado - EP 31
What’s the difference between being transparent and being intentionally transparent? How can you go about cultivating a culture of intentional transparency with all your stakeholders when transparency is extremely uncomfortable (at first)? Why is this effort worthwhile when it comes to building trust and resilience while reducing red tape and boosting innovation and creativity?
Your hosts Lisa Lambert and Rick Kitagawa dove into these questions and more with Gabriel Maldonado (who might be familiar if you watched or listened to the two-part series on Understanding and Addressing Medical Mistrust).
Gabriel is the Founder and CEO of TruEvolution, a community-based organization out of Riverside, California that fights for health equity and racial justice to advance the quality of life and human dignity of LGBTQ+ people. As a former member of the Presidential Advisory Council on HIV/AIDS under President Obama, Gabriel works to elevate the representation of minority community-based organizations in state and federal policy priorities.
If being transparent has ever made you feel even the tiniest bit uncomfortable or you’re interested in practical ways to build a culture of transparency and trust beyond your organization into your network of stakeholders, then you’ll want to give this conversation with Gabriel a listen!
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Show notes:
Spotlight Trust’s two-part series on Understanding and Addressing Medical Mistrust that featured Gabriel
TruEvolution’s new website
TruEvolution’s Instagram
Sponsored by: Spotlight Trust
From the co-founders of Spotlight Trust comes the new book The Future Is Trust: Embracing the Era of Trust-Centered Leadership. The book will be released in Spring 2021. For more info, sneak peeks, pre-order specials, and more, visit: thefutureistrust.com

Mar 30, 2021 • 39min
Breaking the Code of Belonging - Interview with Rebecca Channer - EP 30
How do you move beyond the idea of belonging to take meaningful action that builds and repairs cultures and communities in a way that actually roots them in belonging? How do we build a future for young people that fits them versus asking them to fit the future?
These questions merely scratch the surface of a conversation hosts Lisa Lambert and Rick Kitagawa recently had with their friend and colleague Rebecca Channer. Rebecca is the Founder and Team Lead at CodeBreakers, a vibrant online space for young people (ages 13-23) who have been historically underrepresented and/or racially minoritized within their communities, schools and workplaces.
We cover a lot of ground in this conversation, including how it’s okay to be nervous and make mistakes when talking about topics like race, diversity, inclusion, and belonging; the importance of representation in trust-building; the reason why many organizations don't focus on culture; diversity, inclusion, and belonging as actions versus ideas and the faulty assumption behind this; and much more.
If you’ve ever struggled to feel belonging or are interested in building a culture of belonging anchored in actions versus ideas, then you won’t want to miss this episode of the In Trust podcast.
Show Notes:
CodeBreakers website
CodeBreakers LinkedIn
One of the videos of Barack Obama that’s often referenced as an example of code switching
NPR’s Code Switch podcast
Sponsored by: Spotlight Trust
From the co-founders of Spotlight Trust comes the new book The Future Is Trust: Embracing the Era of Trust-Centered Leadership. The book will be released in Spring 2021. For more info, sneak peeks, pre-order specials, and more, visit: thefutureistrust.com

Mar 23, 2021 • 1h 3min
Creating the Context for Possibility - Interview with Paul Jun - EP 29
How do you build a meaningful brand that’s relevant and resonates with your customers when you’re swimming in an ocean of content? How can you leverage storytelling and community to build the trust needed to design the future with your team and your customers?
Hosts Lisa Lambert and Rick Kitagawa get the answers to these questions and more in this conversation with Paul Jun, an award-winning hybrid writer, strategist, photographer, author and community builder based in Brooklyn, NY.
Paul works with mission-driven leaders and brands that believe in storytelling and design to build community, and he generously shared with us his behind-the-scenes perspective on how he thinks about brand building in addition to practical insights on harnessing the power of storytelling and community to build the trust needed to navigate transformation and make new things possible.
If you’re interested in building a brand and creating relationships with those you seek to serve that stand the test of time, then you won’t want to miss this episode of the In Trust podcast.
Show Notes:
Paul Jun’s website
COLLINS
COLLINS Ideas
The Observers
Creative Mornings
Maria Popova’s Brain Pickings
Elizabeth Gilbert’s video on Distinguishing Between Hobbies, Jobs, Careers, and Vocation
Credit for Paul’s headshot: Bill Wadman
Sponsored by: Spotlight Trust
From the co-founders of Spotlight Trust comes the new book The Future Is Trust: Embracing the Era of Trust-Centered Leadership. The book will be released in Spring 2021. For more info, sneak peeks, pre-order specials, and more, visit: thefutureistrust.com

Mar 16, 2021 • 34min
The Life-Changing Power of Hope, Choices, Trust, and Baby Steps - Interview with John Jackson - EP 28
How might your life be different if you made different choices? If you were given an opportunity to change and the support to do so? If you were given a second chance?
Hosts Lisa Lambert and Rick Kitagawa explore the answers to these questions and more in this conversation with John Jackson, Director of Correctional Partnerships and curriculum designer at Hustle 2.0, and organization that provides highly effective educational programming that equips incarcerated people with the tools to transform their lives, find healing, and reduce recidivism to 8% of its graduates.
We had the pleasure of connecting with John to learn more about the role trust played in his transformational story, about the remarkable work he does to maximize the potential of people who are incarcerated, and practical lessons we can all apply to our own lives so that we can take the baby steps that lead to big change.
If you’ve ever looked back on your life and wished you’d made a different choice or if you’ve ever felt hesitant or fearful about making a potentially life-changing choice, this episode is for you.
Show Notes:
Hustle 2.0
John Jackson’s LinkedIn
The Crazy Nastyass Honey Badger (NSFW)
Help end cycles of crime, poverty, and time by sponsoring a Hustle 2.0 Scholarship
Sponsored by: Spotlight Trust
From the co-founders of Spotlight Trust comes the new book The Future Is Trust: Embracing the Era of Trust-Centered Leadership. The book will be released in Spring 2021. For more info, sneak peeks, pre-order specials, and more, visit: thefutureistrust.com

Mar 9, 2021 • 41min
Confronting Stigma and Shame Through Trust and Storytelling - Interview with Alex Liu and Leo Neri - EP 27
What is it like to make a documentary about a stigmatized subject? How do you trust in yourself when a project stretches on for years?
Hosts Lisa Lambert and Rick Kitagawa explore the answers to these questions and more in this conversation with Alex Liu and Leo Neri, co-founders of Herra Productions, and the director/co-writer and co-writer/producer for the documentary feature A Sexplanation.
In our conversation, we discuss the power of listening and teamwork, the nature of shame, how they stayed focused over six years, storytelling and humor, and how to have conversations with people you don't agree with.
Show Notes:
The Creatics Cinejoy ticket page for A Sexplanation (including the trailer)
Asexplanation.com
Herraproductions.com
Sponsored by: Spotlight Trust
From the co-founders of Spotlight Trust comes the new book The Future Is Trust: Embracing the Era of Trust-Centered Leadership. The book will be released in Spring 2021. For more info, sneak peeks, pre-order specials, and more, visit: thefutureistrust.com