

In Trust
Spotlight Trust's Lisa Lambert and Rick Kitagawa
A podcast about how to build the most valuable asset for leaders, organizations, and communities alike: TRUST.
We interview leaders from all different walks to explore how trust has transformed their work and get their perspectives, practical advice, and lessons learned on how to earn, extend, strengthen, and even restore trust.
Presented by Spotlight Trust, your hosts are the org's Co-founders and Co-CEOs Lisa Lambert and Rick Kitagawa.
If you enjoy the podcast, you'll love Spotlight Trust's weekly newsletter. Subscribe: https://spotlighttrust.com/in-trust-mailing-list
We interview leaders from all different walks to explore how trust has transformed their work and get their perspectives, practical advice, and lessons learned on how to earn, extend, strengthen, and even restore trust.
Presented by Spotlight Trust, your hosts are the org's Co-founders and Co-CEOs Lisa Lambert and Rick Kitagawa.
If you enjoy the podcast, you'll love Spotlight Trust's weekly newsletter. Subscribe: https://spotlighttrust.com/in-trust-mailing-list
Episodes
Mentioned books

Jan 26, 2022 • 42min
Expansive Leadership - Interview with Judy Sims - EP 56
Why do leaders get stuck? How can you expand when it can feel so much safer and easier to contract?
We explored these questions and more with Judy Sims, a pioneering leadership trainer and much sought-after leadership coach on a mission to change the world, one Expansive Leader at a time. In past lives, Judy was VP of Digital Media at the Toronto Star, CEO of tech start-up Shopcaster, and a digital strategy consultant. In her current life, Judy is the author of the book, The Unstuck Leader, and founder of both The Center for Expansive Leadership and The Expansive Woman Project.
If you’re feeling stuck or looking to expand as a leader, you’ll want to savor this episode of In Trust.
Show Notes:
The Center for Expansive Leadership
Judy Sims on LinkedIn
Judy Sims Consulting
Judy’s live learning experience, Overcome Imposter Syndrome in 6 Life-Changing Weeks
Jim Dethmer’s To me, By me, Through me, As me framework
Mind Jogger app (Apple)
Randomly RemindMe (Android)
Great Leadership Begins with Solid Values. What are Yours? Blog post by Judy Sims
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In Trust is produced by: Spotlight Trust. Learn more about building, earning, extending, and repairing trust and download all our free resources at spotlighttrust.com. You can also pick up our new book, The Future is Trust, at thefutureistrust.com

Jan 12, 2022 • 49min
Leveraging the Power of Connection - Interview with Kathryn Evans - EP 55
What would a more connected, supportive world look like?
We dive into the idea of connections, networks, and re-imagining communities with Kathryn Evans, an architect of a more inclusive future and the president of Rooted Strategy, a Kansas City-based consultancy she founded to provide support to organizations that improve the lives of people.
This conversation with Kathryn covers clarity, resiliency, network ecology, systems change, trauma responses, and of course, trust.
If you’re looking to learn how to create change in the world, this is a must-listen episode of In Trust.
Show Notes:
Kathryn Evans on LinkedIn
Rootedstrategy.com
My Grandmother’s Hands by Resmaa Menakem
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In Trust is produced by: Spotlight Trust. Learn more about building, earning, extending, and repairing trust and download all our free resources at spotlighttrust.com. You can also pick up our new book, The Future is Trust, at thefutureistrust.com

Dec 1, 2021 • 31min
Showing Up as the Leader You’re Meant To Be - Interview with Daniel Bauer - EP 54
What would you be able to accomplish if you showed up as the leader you were meant to be?
Daniel Bauer, highly sought-after coach and mentor to thousands of school leaders, is on a mission to build better school leaders and help them step into possibility - and his insights and frameworks apply far beyond the classroom,
We were delighted to welcome Daniel back to In Trust to discuss practical leadership insights from his new book, Mastermind: Unlocking Talent Within Every School Leader.
In this episode we talk about Daniel ABC framework (Authenticity, Belonging, and Challenge), what makes masterminds special place, why you might as well jump, and much more.
If you’re eager to move into your full potential as a leader, you won’t want to miss this episode of In Trust.
Show Notes:
In Trust EP 12: Better Leaders, Better Communities with Daniel Bauer
Daniel Bauer’s latest book Mastermind: Unlocking Talent Within Every School Leader published by Corwin
Daniel Bauer’s website: Betterleadersbetterschools.com
Daniel Bauer’s podcast: Better Leaders, Better Schools
Daniel Bauer on Twitter: @alienearbud
Daniel Bauer on Instagram: @alienearbud
Seth Godin
altMBA
Solution Tree
Thinking In Bets by Annie Duke
Austin Kleon
Dan Sullivan
Jump by Van Halen
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In Trust is produced by: Spotlight Trust. Learn more about building, earning, extending, and repairing trust and download all our free resources at spotlighttrust.com. You can also pick up our new book, The Future is Trust, at thefutureistrust.com

Nov 2, 2021 • 43min
Creating Contexts for Trust and Connection - Interview with Crystal Wong Kruger - EP 53
How might you create the context to build trust and meaningful connections with those who matter most to you, especially in our busy world?
What are some leadership lessons that come from connecting with children?
We explored these questions and many more with Crystal Wong Kruger, founder and CEO of LIOHAN, a start-up that empowers busy families to form deeper bonds and connections via novel shared experience. Crystal is harnessing her passion for interdisciplinary learning and bringing people together in creative ways and to offer a modern approach to helping families spend more meaningful time together.
In our conversation we talked about how presence, curiosity, leadership, and the courage to trust can create deep connections and strong relationships - both personal and professional.
If you’re looking for practical ways to create environments that foster high trust and connection in your family and professional life, then you’ll want to listen to this episode of In Trust.
SHOW NOTES
LIOHAN
TEDTalk on environmental conditions affecting taste by Prof. Charles Spence
Crystal Wong Kruger on LinkedIn
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In Trust is produced by: Spotlight Trust. Learn more about building, earning, extending, and repairing trust and download all our free resources at spotlighttrust.com. You can also pick up our new book, The Future is Trust, at thefutureistrust.com

Sep 28, 2021 • 35min
Remotely Trusted - EP 52
It’s harder to build trust at a distance, yet that’s exactly what we need to do to thrive in a remote work world.
So how do you build trust remotely?
In this episode, Spotlight Trust co-founders Rick Kitagawa and Lisa Lambert share how the 5 Facets of Trust framework can provide a practical lens to help leaders notice trust gaps in their remote work environment as well as opportunities to build and strengthen trust - a mission-critical asset for high-performing teams.
If you’re noticing some trust issues in your remote workplace or wanting to get ahead of them, then you’ll want to check out this episode of In Trust.
SHOW NOTES:
The 5 Facets of Trust
Example Community Agreements
Data on Meetings and Meeting Evaluation Tool
The Future Is Trust: Embracing the Era of Trust-Centered Leadership
LISTEN NOW!
In Trust is produced by: Spotlight Trust. Learn more about building, earning, extending, and repairing trust and download all our free resources at spotlighttrust.com. You can also pick up our new book, The Future is Trust, at thefutureistrust.com

Sep 7, 2021 • 39min
Trust and Decision Engineering - Interview with Michelle Florendo - EP 51
How do you untangle big, messy decisions?
How do you make collective decisions within organizations that everyone can get behind, even if they disagree?
Who better to ask these questions to then Michelle Florendo, a decision engineer and award-winning coach for type-A professionals (who also happens to host a podcast called Ask a Decision Engineer). Michelle uses a blend of decision engineering, design thinking, and lean startup principles to help her clients achieve their goals. Michelle has guest-taught on career decision making in Stanford's famous Design Your Life course, was a founding member of the Forbes Coaches Council, coaches for Startup Parent, and teaches a course on decision making for Stanford Continuing Studies.
In our conversation we talked about the relationship between trust and decision making, why decision making is less like shooting an arrow and more like steering a ship, and what defines a quality decision.
If you’re looking to make better quality decisions as a leader and with your organization, then you won’t want to miss this episode of In Trust.
SHOW NOTES
Michelle Florendo’s website
Michelle’s podcast, Ask a Decision Engineer
Daniel Kahneman’s book Thinking, Fast and Slow
McKinsey article on Nine keys to becoming a future-ready company
Decision Education Foundation
Carl Spetzler, author of the book Decision Quality
Barry Schwartz’s book The Paradox of Choice - Why More Is Less
LISTEN NOW!
In Trust is produced by: Spotlight Trust. Learn more about building, earning, extending, and repairing trust and download all our free resources at spotlighttrust.com. You can also pick up our new book, The Future is Trust, at thefutureistrust.com

Aug 17, 2021 • 28min
Being Trustworthy and Trusted - EP 50!
What’s the difference between being trustworthy and being trusted? Why does it matter anyway?
For the 50th episode of the In Trust podcast, your trusted co-hosts, Spotlight Trust Co-Founders and Co-CEOs Rick Kitagawa and Lisa Lambert, unpack the semantics of the words trustworthy and trusted to surface practical insights for leaders wanting to better earn and extend trust.
If you’re curious about how you can more readily signal your trustworthiness so you can become trusted and how you can better discern who is worthy of your trust, you’ll want to give this episode a listen.
Show Notes:
The 5 Facets of Trust
Rick and Morty
The Five Love Languages
LISTEN NOW!
In Trust is produced by: Spotlight Trust. Learn more about building, earning, extending, and repairing trust and download all our free resources at spotlighttrust.com. You can also pick up our new book, The Future is Trust, at thefutureistrust.com

Aug 10, 2021 • 28min
Trust and Change Tactics - Interview with April Mills - EP 49
How do you drive change instead of driving people?
This is a question April Mills has spent a lot of time thinking about, from both strategic and tactical perspectives. April is an engineer by training and a change agent by passion. She’s an international speaker, consultant, and trainer focused on unleashing the change agent potential in individuals and organizations. April’s the author of the books Everyone is a Change Agent: A Guide to the Change Agent Essentials and the new release Change Tactics: 50 Ways Change Agents Boldly Escape the Status Quo.
We had the chance to sit down with April and explore how leaders can earn trust and influence needed to drive change that matters, especially when confronted with new and complex challenges.
If you’re responsible for leading change, you’ll want to listen to this episode of In Trust.
Show Notes:
April’s website, engine-for-change.com
April’s books (All of April’s proceeds from her books support Gully Crest Homestead, a private retreat center in Washington state for families with children with special needs.)
Powell’s Books
LISTEN NOW!
In Trust is produced by: Spotlight Trust. Learn more about building, earning, extending, and repairing trust and download all our free resources at spotlighttrust.com. You can also pick up our new book, The Future is Trust, at thefutureistrust.com

Aug 3, 2021 • 43min
How To Get People To Care - Interview with Margo Aaron - EP 48
It’s really (really) hard to get people to do things in their own best interest, so how do you get people to care?
This is a question Margo Aaron has been investigating and working to answer for years. A psychological researcher turned marketer, writer, speaker, and teacher, Margo has helped thousands of students learn to sell honestly, market ethically, and use words to inspire action. She’s the co-host of the popular YouTube show Hillary and Margo Yell at Websites (#HAMYAW), and her website That Seems Important was named one of the top 100 websites for solopreneurs. She’s also the teacher of The Copy Workshop, the newest offering from Akimbo that launches this fall.
In this episode of In Trust, we sat down with Margo and explored how you turn information no one cares about into something people care about.
If you’ve ever been in the role of trying to get someone to give a hoot about something, you’ll want to give this episode a listen.
PS - There are two instances of adult language in this one, so head's up!
Show Notes:
Margo's website, That Seems Important
Subscribe to Margo’s newsletter
Margo’s YouTube show, Hillary and Margo Yell at Websites (#HAMYAW)
Akimbo Workshops
Dan Ariely’s Predictably Irrational (affiliate link)
LISTEN NOW!
In Trust is produced by: Spotlight Trust. Learn more about building, earning, extending, and repairing trust and download all our free resources at spotlighttrust.com. You can also pick up our new book, The Future is Trust, at thefutureistrust.com

Jul 27, 2021 • 41min
Showing Up for Racial Justice - Interview with Lynn Johnson - EP 47
Your company or a brand you support posted a black square for #racialjustice on Blackout Tuesday 2020.
Now what?
What does it really mean to show up for racial justice in a way that builds trust?
We unpacked this topic with Lynn Johnson, Founder and CEO of Hella Social Impact. Lynn is focused on helping businesses show up for racial justice authentically and impactfully. She believes her main job is to help today’s leaders access the courage and imagination needed to reshape our economy for the good of all people.
If you’re looking for practical ways to align your organizational culture, operations, and communication with your external commitments to racial justice and social impact, you’ll want to give this episode of In Trust a listen.
Show Notes:
Hella Social Impact’s website
The Hella Intensive
2021 Edelman Trust Barometer
Oakland Freedom Theatre
Hella Social Impact on Instragram
Hella Social Impact on LinkedIn
LISTEN NOW!
In Trust is produced by: Spotlight Trust. Learn more about building, earning, extending, and repairing trust and download all our free resources at spotlighttrust.com. You can also pick up our new book, The Future is Trust, at thefutureistrust.com