Trust and Decision Engineering - Interview with Michelle Florendo - EP 51

How do you untangle big, messy decisions?

How do you make collective decisions within organizations that everyone can get behind, even if they disagree?

Who better to ask these questions to then Michelle Florendo, a decision engineer and award-winning coach for type-A professionals (who also happens to host a podcast called Ask a Decision Engineer). Michelle uses a blend of decision engineering, design thinking, and lean startup principles to help her clients achieve their goals. Michelle has guest-taught on career decision making in Stanford's famous Design Your Life course, was a founding member of the Forbes Coaches Council, coaches for Startup Parent, and teaches a course on decision making for Stanford Continuing Studies.

In our conversation we talked about the relationship between trust and decision making, why decision making is less like shooting an arrow and more like steering a ship, and what defines a quality decision.

If you’re looking to make better quality decisions as a leader and with your organization, then you won’t want to miss this episode of In Trust.

SHOW NOTES

• Michelle Florendo’s website
• Michelle’s podcast, Ask a Decision Engineer
• Daniel Kahneman’s book Thinking, Fast and Slow
• McKinsey article on Nine keys to becoming a future-ready company
• Decision Education Foundation
• Carl Spetzler, author of the book Decision Quality
• Barry Schwartz’s book The Paradox of Choice - Why More Is Less

LISTEN NOW!

In Trust is produced by: Spotlight Trust.  Learn more about building, earning, extending, and repairing trust and download all our free resources at spotlighttrust.com. You can also pick up our new book, The Future is Trust, at thefutureistrust.com