

HRchat Podcast
The HR Gazette
Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture.Hosted by Bill Banham, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week. The show is approaching 1000 episodes and past guests are from organizations including ADP, SAP, Ceridian, IBM, UPS, Deloitte Consulting LLP, Simon Sinek Inc, NASA, Gartner, SHRM, Government of Canada, Hacking HR, McLean & Company, UPS, Microsoft, Shopify, DisruptHR, McKinsey and Co, Virgin Pulse, Salesforce, Make-A-Wish Foundation, and Coca-Cola Beverages Company.Want to be featured on the show? Learn more here. Podcast Music Credit"Funky One"Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/
Episodes
Mentioned books

Jun 26, 2021 • 11min
Benefits Special: How New Factors in Compensation Impact Your Total Rewards Strategy
In this episode of the Benefits and Wellness Superhero Podcast mini-series, we hear from Suzanne Harrison, Managing Partner at BenchMarket. In addition to being a Benefits and Wellness superhero, Suzanne is a speaker at the Benefits and Wellness Superhero Symposium on April 7th and 8th of April, 2021. Listen and learn all about Suzanne's session and get her take on why the fireside chat is essential viewing. Suzanne is a bilingual human resource professional with over 25 years of experience working with both private and public sector organizations. Suzanne has extensive experience in survey development and administration with a background in data analysis and interpretation. Since joining Benchmarket as a Principal Consultant in2015 and becoming a Partner in 2017, Suzanne has been instrumental in growing Benchmarket’s flagship public surveys; TechEdge and NFPay. She is also responsible for the development and administration of several commissioned surveys including the annual survey for the Ottawa Legal Managers Association. In addition to overseeing Benchmarket’s surveys, she provides both human resources and compensation consulting services to various organizations in the Technology and Financial Sector. Suzanne holds a Bachelor of Commerce and a Master of Industrial Relations from Queen’s University. This episode was first published in April 2021.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 24, 2021 • 23min
Leading with Empathy in a Post-Pandemic World w/ Mike Sipple, Talent Magnet Institute
In this HRchat we discuss how to be a better leader. Listen too, as we chat about community engagement and ways you can be at the center of your business community as we begin to return to the office. Bill's guest is Mike Sipple Jr, CEO at Talent Magnet Institute and President at Centennial, Inc. Mike's two decades working in and leading Centennial Executive Search & Talent Strategy has given him deep experience with privately-held businesses, family-owned companies, nonprofits, and private equity portfolio companies all around the world. Mike, and his team of executive search and leadership experts, are sought after to speak and moderate for associations, executive peer groups, and organizations. Mike also writes and has guest appearances on podcasts speaking to a variety of key leadership topics and can be read in the Cincinnati Business Courier, Business Courier Trust, Family Business Magazine, NKYTribune, among other publications.Listen and learn: What's changed to who and how we hire since Covid hit? How can we better lead with empathy? How can leaders make themselves more available to employees under post-pandemic stress? Dealing with downsizing: 13 ways to keep your remaining staff focusedStrategies to give your customers the best possible user experience and customer serviceSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 22, 2021 • 23min
The Employee Retention Credit Program and Payroll w/ Rick Cottrell, AccuPay HCM
Bill's guest in episode 308 is Rick Cottrell, CEO at BizResults.com and the new CEO at AccuPay HCM, a leader in the payroll processing and human capital management space serving cross-industry companies. Listen and hear Rick's responses to questions including: You recently joined AccuPay. What excites you about joining the company and the HR space?There is a Covid-19 related U.S. federal government program that you recently launched an educational effort around. It’s called the Employee Retention Credit (ERC) program and is focused on assisting those companies which kept employees on the payroll despite the economic downturn from the global pandemic. What is ERC and how AccuPay made it easy to utilize?You have written a new book called Bulletproof Your Business. It is focused on developing the right people and roadmap for a company. What building blocks are important to consider and implement?Another concept you focus on in your book is 'Operational Foundation'. What is it and what does it mean?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 18, 2021 • 20min
Data-Backed L&D Strategies to Boost Performance w/ Hassan Farooqi, OSL Retail Services
Our guest in episode 307 is Hassan Farooqi, Director of Learning and Development, North America for OSL Retail Services. Listen as we ask what performance looks like in the retail industry today and how has measuring and developing retail-sector employees changed during the pandemic?Questions include:What does performance look like in the retail industry - has this changed during the pandemic?How has L&D changed as a result of WFH?We know you’ve partnered with intelliHR recently as your performance management software provider. What’s been the most rewarding and most challenging part of the process, implementing performance management software?OSL Retail Services continues to build on its people-first approach by partnering with MESH/diversity, focusing on developing a more diverse, inclusive, and supportive workplace culture. OSL Retail Services, a leader in outsourced sales services selected MESH/diversity for their unique approach and expertise to empower organizations with tools and resources to improve culture, focus on growth opportunities, and leverage existing talent.What’s next for you? What’s the big focus for 2022 when it comes to your role and HR?More About HassanHassan is a self-described "motivational and inspirational, results-oriented Operations, Learning and Organisation Development & Change leader, with over a decade of proven leadership experience and a track record of success." Enhancing business development, profitability, service, and quality for multi-billion-dollar retailers and marketing firms by creating integrated strategies to develop and expand new and existing customer sales as well as brand/product evolution. A visionary; strong and decisive, with excellent analytical, interpersonal and strategic planning abilities. Ensuring customer and employee satisfaction, product and service quality while uplifting financial performance.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 17, 2021 • 23min
The State of HR w/ Rafael Rivera, California HR Society
In this episode, we get an HR association leader's take on the needs and experiences of HR pros. Hear too, about what a return to the office means for the HR department's workload. The guest in #306 is Rafael Rivera, CEO at the Professionals In Human Resources Association (PIHRA) - an affiliate of SHRM with 5000+ members. Rafael is responsible for the strategic operation and success of PIHRA, as well as the annual California HR Conference. He leads a dedicated team of staff at headquarters and over 200 volunteer leaders across Southern California.Questions include: You recently wrapped up the PIHRA 2021 California HR Conference - tell us about itWhat have you heard from PIHRA members as to some of the biggest challenges for HR pros and leaders since Q1 of 2020?What does the easing of restrictions mean for HR? What will their workload look like for the rest of 2021? What unique challenges and opportunities are HR pros facing as they try to ease employees back to the workplace?More About Rafael RiveraSince 2010, Rafael has worked to influence greatness in human resources by engaging, elevating, and serving the Southern California HR community, which impacts the lives of more than 2 million employees. He is a tireless advocate for HR professionals leading as strategic partners in all organizations.Prior to joining PIHRA, he was the top administrative and executive officer at the Society of Hispanic Professional Engineers. For over 20 years, Rafael demonstrated continuous progression leading nonprofit and for-profit organizations in marketing and events roles.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 15, 2021 • 21min
Getting Casual Workers Paid Faster w/ Nico Simko, Clair
In HRchat episode 305, we consider tech that gives hourly workers the flexibility to receive their pay sooner so they don't have to take out high-interest payday loans or pay overdraft fees just to get by. Bill's guest is Nico Simko, Founder and CEO at Clair, the social fintech that provides Instant Pay Access as a Service for human capital management and gig platforms to allow workers to get paid faster.Nico manages the company’s overall strategic direction and its relationships with its shareholders and customers.Prior to co-founding Clair, he was at J.P. Morgan, leading the M&A due diligence process on a broad range of payments companies for the firm’s Wholesale Payments division. He managed M&A, investment and partnerships due diligence on 10+ payments FinTechs - worth over $25 billion. Originally from Switzerland and Argentina, Nico holds a B.A. in Economics from Harvard University.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 11, 2021 • 18min
Why a Voice Culture is Essential to Employee Psychological Safety w/ Russell Robinson
In this HRchat, Bill talks with Russell Robinson, EdD, Founder at Amplified Research & Consulting and Senior Training & Engagement Advisor at the U.S. Federal Government.Russell is an experienced Director of Organizational Development with a history of working in the government administration industry. Skilled in Employee Engagement, Empowerment, Change Management and Communications. He is a strong healthcare services professional with a Doctor of Education (Ed.D.) focused in Human Organizational Learning from The George Washington University. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 10, 2021 • 20min
Recruitment Tech: Resume Parsing and Enrichment w/ Vinay Johar, RChilli
In this HRchat, we hear from Vinay Johar, CEO at RChilli, a tool for providing parsing, matching, and enrichment to recruitment management systems; making sure that resume data is captured, managed, and analyzed in proficient ways.Vinay is a serial entrepreneur. Before RChilli, he ran a consultancy called e-Connoisseur Infotech Pvt. Ltd. which focused on product development outsourcing. Typically, Rchilli's clients are ATS, job boards, and enterprises that require the ability to parse large amounts of resumes or jobs in a scalable manner. They need automated onboarding of candidates, and smarter matching and scoring systems to stay competitive in their markets.So if you're looking for new tools and tactics to help you screen and engage the best candidates, keep listening to today's show!Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 8, 2021 • 24min
Training Teams w/ Louis Trahan, Learngistics
In this HRchat episode, we hear from Louis Trahan, Founder and Learning Advisor at Last Minute Training and Learngistics. The company helps HR professionals, IT departments, and Learning and Development teams find and book training for their teams. Last Minute Training has over featured 1,000s of publicly scheduled training classes from more than 100 of Canada's top training companies! Questions include:Supporting corporate learning has changed dramatically in the last year, how did Covid affect your clients and the ways you support them?Delivering training virtual has become mainstream out of necessity, what did HR and Learning & Development have to do to deal with that.Coming out of COVID what do you see happening with virtual training?You see a lot of training being organized, what are some of the newest types of courses you see that are sought after?You also help produce and manage virtual meetings and events. Tell us about that.You also just launched a new SAAS product that streamlines training course procurement - tell us about that.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 3, 2021 • 28min
Elevating Employee Wellbeing and Career Development w/ Phil Harrington and Dr. Spencer Niles, Kuder
In HRchat episode 301, we consider the tools and resources needed to ensure successful L&D and workforce planning initiatives. Listen as we also chat about what it takes for HR to foster an environment that successfully elevates employee wellbeing and career development.Bill is joined this time by Phil Harrington, Chairman and CEO and Dr. Spencer Niles, Senior Vice President, Career Planning and Development at Kuder, a career guidance solutions provider. Dr. Niles is also is professor of counselor education and co-director of the THRIVE Research and Intervention Center at the William & Mary School of Education.About KuderKuder offers tools and resources for career planners at all life stages while supporting collaboration between education, business, and community stakeholders to drive economic success. Designed by a panel of career development experts with backgrounds in psychology, education, and wellness, Kuder launched Hope Central™. The holistic system helps people cope with the emotional experience of unemployment while regaining personal and professional stability.Learn more at kuder.comSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events


