

HRchat Podcast
The HR Gazette
Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture.Hosted by Bill Banham, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week. The show is approaching 1000 episodes and past guests are from organizations including ADP, SAP, Ceridian, IBM, UPS, Deloitte Consulting LLP, Simon Sinek Inc, NASA, Gartner, SHRM, Government of Canada, Hacking HR, McLean & Company, UPS, Microsoft, Shopify, DisruptHR, McKinsey and Co, Virgin Pulse, Salesforce, Make-A-Wish Foundation, and Coca-Cola Beverages Company.Want to be featured on the show? Learn more here. Podcast Music Credit"Funky One"Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/
Episodes
Mentioned books

Jul 22, 2021 • 21min
Why Embracing People Where They're at is Key to Driving Progress w/ Astrid Jorgensen, Pub Choir
In HRchat episode 317, we get a world-famous music artist and community builder's take on why embracing people where they're at is key to driving progress, why high performance rests on a team of good players and how to bring diverse groups together to achieve inspiring performancesBill's guest is Astrid Jorgensen, Founder and Director of Pub Choir. At each Pub Choir event, Astrid arranges a popular song and teaches it to a non-trained audience in three-part harmony. Each event concludes with a performance that is filmed and shared on social media. Pub Choir gained international attention in November 2017 when their rendition of Zombie by The Cranberries went viral on the internet.In March 2020, due to the COVID-19 pandemic and the subsequent cancellation of planned Pub Choir events, Astrid launched Couch Choir. She arranged and uploaded three vocal harmonies of the song (They Long To Be) Close To You by The Carpenters to social media, inviting anybody to learn a part, film themselves singing it, and send it back for inclusion in a final video. There were over 1000 submissions from 18 different countries, and the project was featured on Australian Story. The final video was also shared by Richard Carpenter!Astrid has also worked as a producer for ABC Radio Brisbane and has performed as a keyboardist in Australian indie rock band The Grates.Listen and get Astrid's answers to these questions: You're a keynote at the intelliHR upcoming Performance Summit event. How do you draw high-performance out of such a diverse choir mix? You've mentioned how ordinary people showing up and bringing their real selves can create world-class results. How do you think this translates to business environments?What would you recommend to leaders seeking to create environments where people can bring their authentic selves to work?With the Pub Choir shift to Couch Choir, you've certainly got some thoughts on diversity and accessibility. Can you share some of your learnings?How, in your experience, has increased diversity contributed to high performance?Astrid will be a keynote at the July 28th Performance Summit produced by intelliHR. Learn more and register here: https:/Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 20, 2021 • 29min
Creating a Sense of Belonging w/ Nicole Fernandes and Mike Hoffmann, Blu Ivy Group
There was a time when compensation and benefits were all that mattered to employees. Today, however, they look for much more from their employers; not least of all, they seek an emotional connection and a sense of belonging.In this HRchat episode, we talk about shaping and managing your company's culture. Listen as we delve into how to live your employer brand story and ways leaders can better connect with employees.Bill's guests are Nicole Fernandes, Director of Culture and DEI, and Michael Hoffmann, Director of Growth and Innovation, at Blu Ivy Group, an employer branding agency & consultancy composed of awesome culture architects who unearth the stories of companies to help them attract, retain and blossom from within.Questions Include:The pandemic has shifted the way we think about work, tell us about your perspective on how employees are feeling right now.What do you think is most important to employees in 2021 and beyond? Why do you believe that isn’t DEI working?Why do you believe belonging is important in the workplace?With all of the DEI approaches in the market today, why is the focus on developing a sense of belonging different? About Blu Ivy GroupAn authentic and engaged workplace has better hiring metrics, an increase in talent retention, and improved employee experience. People love what they do because they love where they work. With a combination of HR, marketing, communications, recruitment, and corporate leadership, Blu Ivy finds a company’s unique DNA. Learn more at https://bluivygroup.com/We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 15, 2021 • 26min
Transformational HR w/ Perry Timms
In this HRchat we talk about hope for, and the hype around, an ever-changing world of work. The guest this time is Perry Timms, Founder at People and Transformational HR Limited. Perry is also the author of the book Transformational HR. He has been listed as one of the most influential HR executives by world-renowned organizations and is passionate about changing the world of work.Perry is also a global TEDx speaker and adviser on the future of work and HR.Questions include: In your book Transformational HR, you talk about the hope for, and hype of, our ever-changing world: what is hype and what is hope when it comes to HR in general?As we go through this current surge in hiring, are there companies you would point to as getting it right in terms of talent attraction and acquisition? If so, who are they and what have they done differently over the past 18 months to ensure they can find and attract the best candidates in ways that are both equitable and in line with ensuring an authentic fit?You have spoken a lot about HR being underskilled and underprepared to interpret and use the data available to them to find and retain top talent. Where are we now? What's the state of the 'HR Nation' when it comes to ensuring biases are removed from hiring and management processes?Treating the employee journey more like the customer experience: It's hard to build all the data points HR needs to track all we need to know about candidates and employees. What can HR learn from the information that companies can gather from customers? How can we apply customer-centric data-powered attraction lessons to the world of work?You wrote a beautiful article in April 2021 called #gratitude. In it, you open yourself up and show your own vulnerabilities. Tell our listeners about some of the lessons you share in that post and how, as we all try to overcome the stresses, anxieties, and despair of the past 18 months, employees can find ways to demonstrate compassion and caring for colleagues.As so many folks return to the officSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 13, 2021 • 19min
How to Attract Talent During a Tsunami of Labor Movement w/ Mervyn Dinnen
In this HRchat, we will consider adapting to the new norms of post-covid talent attraction and retention.Bill's guest this time is Mervyn Dinnen a talent analyst, advising recruitment and HR technology businesses on the emerging trends impacting hiring, retention, and engagement. He is a writer and international speaker on recruitment and HR trends and an award-winning recruitment blogger. Prior to this, he spent 20 years as a recruitment and HR practitioner.Mervyn is also a top HR influencer and the author of Exceptional Talent: How to Attract, Acquire and Retain the Very Best Employees and the upcoming book, Digital Talent.Listen to get Mervyn's answers to questions such as: How and why should talent be entering the onboarding process well before their first day; even as early as the first time they’re interviewed?You say the (candidate) journey should never stop. What's changed since Q1 of 2020 when it comes to the wants/needs of employees and what employers need to deliver on an ongoing basis? Let's talk about hiring based on skills rather than past performance. Why do you suggest firms should move away from hiring checklists and stop hiring people based on their historical performance and, instead, start looking at ways to identify candidate competencies and behaviors, and what they will be able to do within your organization.The war for talent has perhaps never been as fierce as it has been since Spring 2021. How does skills-based hiring offer companies an opportunity to find 'diamonds in the rough'? Many companies have used the pandemic as a wake-up call and an opportunity to future-proof against new and unforeseen crises that could again keep people from doing their jobs. This has involved augmenting (and often replacing) traditional roles performed by humans. Why do you teach that organizations need to better appreciate that people don’t all adapt at the same pace and acknowledge that implementing new technologies is an organizational change that may cause disaffection?Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 10, 2021 • 11min
Benefits Special: Getting Serious About Drug Costs and Patient Outcomes: Can We Have Both?
In this episode of the Benefits and Wellness Superhero podcast mini-series, we hear from Helen Stevenson, Founder and CEO at Reformulary Group. On April 7th at the Benefits and Wellness Superhero Symposium, Helen and Minh-Tam Tran, Executive Director at APPSQ shared thoughts on where we are headed with drug costs and pharmacy services, how employers and employees can work towards the common goal of sustainability and patient results. Listen to this interview and get the lowdown.This episode was first published in April 2021. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 8, 2021 • 20min
Driving Results with Continuous Feedback w/ Alexander Schwall, Rhabit Analytics
In HRchat episode 313, we delve into ways to influence leadership behaviors in order to drive organizational outcomes with continuous feedback. Listen as we also consider how to better measure behaviors to create a corporate culture of feedback and accountability. Bill Banham's guest this time is Alexander Schwall, Ph.D., Co-Founder and Chief Science Officer at Rhabit Analytics.Alexander holds a PhD from Pennsylvania State University. Before founding Rhabit, he worked in HR consulting, where he gained a profound understanding of the needs and expectations of Talent Leaders. He also worked in Research & Development, developing products that are scientifically sound while delivering an excellent experience to employees and HR users alike. He now uses his expertise in Industrial/Organizational Psychology to ensure that Rhabit uses sound measurement and solidly rests on scientific principles. His motivation is to deliver meaningful and valid data.Alexander also guides all product implementation with Rhabit’s clients and consults them on how to analyze, understand, and use their Rhabit data.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 6, 2021 • 27min
The Role of Incentives in Engaging Employees w/ Rob Purdy, CarltonOne Engagement
In this episode, we talk about performance, incentives, and employee engagement. Bill's guest this time is Rob Purdy, CEO at CarltonOne Engagement, a firm on a mission to become “the world’s leading provider of on-demand recognition, incentive, training, and reward solutions”. Rob created CarltonOne to crack the code of employee engagement alongside making a positive impact on the environment. Listen to Rob's answers to questions including: What are some historic challenges faced when trying to engage and reward top work & great performance?You’ve introduced technologies that make a difference in offices, factories, stores, and boardrooms of all sizes and in over 85 countries. How can technology support smaller organizations to provide the same level of incentivization as big companies enjoy?You are a lifelong environmentalist. In fact, you're also CEO at Evergrow, a firm that helps companies thrive by empowering their people to change the world. Your team there has created an AI-powered personalized employee engagement platform that recognizes a team’s best work with cool rewards. Evergrow also helps companies transform the global environment by funding native tree planting. Tell me more.Traditional incentivization is still very important to encourage and recognize high-performance but so too are a host of other 'benefits' around wellness and work-life balance. How can companies mix traditional rewards with new ways to engage and retain their top performers?A big focus of CarltonOne is incentivizing and rewarding sales teams. What's unique about how Sales pros work and how they want to be recognized compared to other departments and why? CarltonOne promises to transform workplace motivation by using AI to create a one-to-one personalized engagement journey while connecting employee action to tree planting and conservation. Talk to be unique about the tech behind the platform. What does it say to a candidate or employee when the employer offers easy ways for staff to support charities that resonate with them? About CarltonOne Engagement and its PartnersCarltonOne Engagement delivers SaaS solutions to industry leaders within the employee recognition, performance, loyalty, and reward management industries around the world.CarltonOne Engagement has developed two patent-pending, proprietary software solutions; Power2Motivate Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 3, 2021 • 12min
Benefits Special: How to Prepare and Execute an Effective Mental Health Strategy
In this Benefits and Wellness Superhero Podcast episode, we consider what your organization needs to do in order to prepare and execute an effective mental health strategy in 2021/22. The host is Bill Banham, Editor at The HR Gazette and his superhero guest is Nicole Cairns, Wellness Director at Thorpe Benefits. Nicole presented a session at the April 7th and 8th Benefits and Wellness Superhero Symposium called Mental Health "Get Ready, Prepare your Mental Health Strategy NOW! Listen and learn about Nicole's session and get her take on how the pandemic has impacted the mental wellbeing of employees and leaders over the past year. This episode was first published in April 2021.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 1, 2021 • 24min
Courageous Leadership w/ Bill Treasurer, Giant Leap Consulting
In this HRchat we talk about how managers can lead in new and courageous ways.Bill's guest is Bill Treasurer, Chief Encouragement Officer at Giant Leap Consulting, an evangelist for courage, a writer, speaker, and consultant.Bill is on a mission to build workplace courage to deliver fantastic results.Bill is the originator of the new organizational development practice of courage-building, and the author of Courageous Leadership: A Program for Using Courage to Transform the Workplace. The program has been taught in eleven countries since its launch in 2011.He is also the author of the international bestseller Courage Goes to Work: How to Build Backbones, Boost Performance, and Get Results.Over the past two decades, thousands of executives have attended Bill’s keynotes and workshops from renowned organizations including NASA, eBay, Saks Fifth Avenue, Lenovo, USB Bank, the National Security Agency, and the U.S. Department of Veterans Affairs.Bill’s insights about courage and risk-taking have been featured in over 100 newspapers and magazines, including The Washington Post, NY Daily News, Chicago Tribune, Boston Herald, and The Harvard Management Update.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 29, 2021 • 28min
How SMS Can Grow Employee Engagement w/ Brandon Daniell, Dialog Health
Employee engagement is one of the biggest struggles when it comes to internal communications. While most of us lost the ability to meet in person since the outbreak, new corporate communications tech options have stepped into the void promising to offer ways to engage workers with key info and announcements without adding to their workload. In this HRchat episode, we look at using text messaging to support employee engagement and program rollout efforts. Bill's guest is Brandon Daniell, President & Co-founder, Dialog Health Inc., a two-way texting platform that enables information to be pushed to and pulled from staff, managers, and HR departments.Listen to episode 310 and learn:Announced last year at the HR Technology Conference, you released a multi-select filter for automated texting campaigns. This feature can be used to support communications and education concerning open enrollment, onboarding new employees, health and wellness offerings, and other initiatives. Tell us moreDialog Health’s two-way texting platform, OPEN, makes improving engagement as easy as sending a text. The mobile messaging solution has been designed specifically with HR needs in mind. We'll get into specific applications for HR at a mo but, at a high level and in under 60 seconds, can you share how OPEN helps HR?What would you say to employees who feel that it's okay to communicate with them by email and some forms of social media but that phone or text messages (particularly those with tracking capabilities) are 'intrusive'? What are the findings/feedback you have to support texting not only as an effective channel of communication but an accepted one? We've all heard of 'Zoom fatigue'; do you have any data/client examples to support suggestions that employees want quick and easy ways to communicate over and instead of (as opposed to in addition to) long, drawn-out video chats, etc? In under 60 seconds, recap on why text messaging can enhance employee engagement What's coming up for you? Any new releases in the works?Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events


