

HRchat Podcast
The HR Gazette
Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture.Hosted by Bill Banham, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week. The show is approaching 1000 episodes and past guests are from organizations including ADP, SAP, Ceridian, IBM, UPS, Deloitte Consulting LLP, Simon Sinek Inc, NASA, Gartner, SHRM, Government of Canada, Hacking HR, McLean & Company, UPS, Microsoft, Shopify, DisruptHR, McKinsey and Co, Virgin Pulse, Salesforce, Make-A-Wish Foundation, and Coca-Cola Beverages Company.Want to be featured on the show? Learn more here. Podcast Music Credit"Funky One"Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/
Episodes
Mentioned books

Aug 5, 2022 • 16min
HR Leadership and Community Building with Ashley Hale
In this HRchat episode, Bill talks with Ashley Hale, HR Director at Flaherty Sensabaugh Bonasso PLLC and President of the Charleston WV SHRM chapter. Listen as Ashley shares some of her experiences as an HR professional over the past few difficult years. Ashley also offers some of her highlights from the recent SHRM Annual conference in New Orleans.Ashley manages the people function of the firm, focusing attention on employee relations, recruitment, and overall HR strategy related to the business function.She is a Certified Professional through the Society for Human Resources Management, holds a B.A. in Counseling from Bob Jones University, and an HR Generalist Certificate from Greenville Technical College. Listen as Ashley Answers: You’ve shared that you are community focused. Can you share how you use your HR passion to give back to the community?Why did you become an HR professional? What aspects of Human Resources do you enjoy most and least and why? What advice would you give to folks seeking a career in HR?How has HR changed in the past few years? Can you share some of your highlights from the SHRM 2022 Annual Conference and Expo? We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Aug 4, 2022 • 28min
Developing Emotional Intelligence with Debbie Muno, Genos North America.
Emotional Intelligence impacts workplace performance, leadership effectiveness, retention, engagement, sales, customer service, resilience, and teamwork - all outcomes that organizations are continually striving to hire for and develop.It is a measurement of our ability to recognize, respond to, and cope with emotions. While traditional corporate training programs tend to focus on hard skills, teaching employees emotional intelligence is equally important.A recent report on the subject, published by the Capgemini Research Institute suggested that “it wasn’t only teams and individuals who benefit from developing a greater capacity for emotional intelligence. Research conducted for the report found that, on average, 60% of the surveyed organizations realized significant benefits by having employees who display high EI.”Bill's guest today is Debbie Muno, Managing Director at Genos North America.Thirty-plus years of working, psychometric assessment experience, and a formal EI education led Debbie in 2016 to the role as an Authorized Distributor and Master Trainer for Genos International, in which she works with coaches, consultants and trainers, organizational development specialists, HR professionals, corporate trainers, and business owners – helping them to fill the critical need of advancing emotional intelligence inside of their client companies and organizations.Questions For Debbie Include:Genos North America was formed to focus on growing and supporting the presence of Genos, the Certified Genos Emotional Intelligence Practitioner community, and clients in the US and Canada. Tell us more!Can emotional intelligence be taught/developed?Does Emotional Intelligence impact wellbeing? If so, how?Talk about some of the benefits to the bottom line that employees and teams see following the implementation of Genos programs within organizations.Is EI development just for leaders?How can emotional intelligence training impact one’s personal life?More About Debbie MunoDebbie’s fascination with Emotional Intelligence started long before she even knew that it had a formal name. Working in television, competing in gymnastics, and being a business owner all taught her to address, manSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Aug 2, 2022 • 17min
Company Profile with Tara Favors: Mutual of America Financial Group
Our guest today is Tara Favors, Executive Vice President and Chief Human Resources Officer at Mutual of America Financial Group.Tara is responsible for HR strategy, including talent acquisition, development, and retention; diversity, equity, and inclusion (DEI); organizational learning; compensation programs; all aspects of employee benefits; and the development of a hybrid employee work policy. She works closely with the Executive Committee as they implement their transformational business initiatives and update their long-term strategic plan. Questions For Tara include:How can HR leaders make processes more equitable? What do you hope to accomplish in the year ahead?What are your thoughts on the Great Resignation? What should companies be doing to improve retention rates? More About TaraTara has more than 20 years of experience in human resources leadership roles in financial services and other sectors. Prior to joining Mutual of America, she was Vice President of Human Resources for the Global Merchant and Network Services business of American Express, where she led aglobal team that provided a strategic human resources partnership to approximately 4,000 employees. Previously, she also worked at Morgan Stanley and Deutsche Bank where she held a wide range of leadership roles across HumanResources. About Mutual of America Financial GroupMutual of America Financial Group is a leading provider of retirement services and investments to employers, employees and individuals. We provide high-quality, innovative products and services at a competitive price, along with outstanding personalized service, to help our customers build and preserve assets for a financially secure future. Their mission is built upon their values—integrity, prudence, reliability, excellence, and social responsibility—which have guided them since 1945 and continue to serve them and their customers well. For more information, visit mutualofamerica.com.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 29, 2022 • 19min
Choosing the Right Candidates with Dina Bayasanova, PitchMe
In this episode of the HRchat show, we'll be talking about skills-based hiring and new technologies that help recruiters save time and refocus efforts.Bill's guest today is Dina Bayasanova, Co-Founder and CEO of PitchMe, a skills-based talent marketplace.Questions For Dina Include:Let's discuss ways to find the right candidate for the job and what to take into account. There's a helpful post on your blog called: 8 steps to picking the right candidates for the job. Can you take 2-3 minutes and share some tips? Talk about the rise of skills-based hiring over the past few years and how tech like yours can identify candidate fit based on skills rather than specific career experience. I understand that, with PitchMe, clients can keep their database up to date with one click. What are the benefits of cutting the time and costs recruiters spend on database management?How is recruitment continuing to evolve in ways which mean tech can do the manual work freeing up TA pros to focus on people skills?Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 28, 2022 • 24min
How Programmatic Job Ads Improve Quality of Applicants with Doug Shonrock, Joveo
In this HRchat we focus on data-driven recruiting. Listen as we talk about programmatic job ads, how 'stack creep' is a product of HR analytics and process automation, and why many Talent Acquisition pros still struggle to establish a common data set and fluid data sharing.Bill's guest today is Doug Shonrock, Business Unit Director at Joveo, a platform helping businesses to buy, manage, and track recruitment media to attract and hire the most relevant applicants on time, and within budget.Doug has spent the better part of 4 decades in the recruitment marketing, talent acquisition, and employer branding arena. He has dedicated his entire career to understanding how companies recruit for talent, how talent searches for companies, and the reasons it can be so difficult.For the last 20 years, Doug has focused on the technology side of the talent acquisition process. Working with, and listening, clients and the problems they experience, roaming the aisles of the HRTechnology Conference understanding the ever-growing number of HRIS solutions being offered, and watching how these problems and solutions have evolved – and become even more complex.Get Doug's take on:Which industries and markets have seen the maximum adoption for programmatic job ads?How does Programmatic Job Advertising solve the problem of the quality of applicants?Candidate sourcing costs: Many sectors have seen big increases in costs associated with attracting employees. e.g. restaurant workers, retail etc. Why is this?What is the most dramatic way that data has changed the way recruitment happens?Four things HR and TA pros should consider when thinking about their talent acquisition processTools and technology they use to get, and charge, the battery needed for a high-powered TA operation. Can you share those 4 tips?What could a possible global recession mean for recruitment rates? If a recession does hit, how will the ecosystem (job sites, technology providers, agencies, etc.) need to adapt to this shift?What is the next "horizon" for data-driven recruiting?Enjoyed the conversation with Doug? Check out HRchat episode 388 - featuring Joveo Founder & CEO, Kshitij Jain.We do our best to ensure editorial objectivity. TheSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 26, 2022 • 24min
How Divorce Can Impact Employees with Vicky Townsend
Divorce costs companies, and state and federal governments over $300 billion dollars each year. Since the start of Covid-19, divorce filings are up substantially, and the stressors keep building. A divorcing employee loses their productivity by ways of absences, errors, distractions, and presenteeism, and it’s likely costing your company more than they know. Bill's guest today is Vicky Townsend, President and Founder at Divorce Right, Inc. Listen as Vicky shares the signs an employee may be going through a divorce and ways leaders can step in early to offer support.Questions For Vicky Include: What is the impact on companies when their employees go through a divorce?You say that intervening early is important. What are some of the signs an employee may be going through a divorce? Compassionate leave for divorce?You previously mentioned some of the cultural differences that impact couples going through a divorce. What are some of the other cultural issues facing employees going through a divorce? Why exhibit at SHRM and what were some of your biggest takeaways from the 2022 conference and expo?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 21, 2022 • 24min
Benefits and Branding with Lyle Griffin, Selerix Systems
In this HRchat episode, we look at employee engagement and, specifically, the importance of benefits when building, and nurturing your employer brand.Bill's guest this time is Lyle Griffin, President at Selerix Systems. Since co-founding Selerix in 2002, Lyle has helped establish the company as a leading provider of benefits administration technology - used by more than 10 million employees - and a trusted partner to employers, carriers, and brokers. Prior to Selerix, Lyle held leadership positions in ventures spanning computer graphics, the internet, and fintech. Recognized in 1994 by Microsoft founder Bill Gates as a Windows Pioneer, he was instrumental in developing some of the first retail software products for Microsoft Windows. Questions For Lyle Include: Your team develops large-scale strategies for employer benefit administration solutions, work-site marketing, and employee benefits enrollment. What's the mission of Selerix?Talk about the importance of benefits in building one's employer brand.How have benefits changed over the past 20 years? How have events over the past 3 years intensified the need to attract and retain talent?What role does benefits play in employee engagement efforts? Is competitive benefits a differentiator for many?You've been an integral part of the development of LDEx Standards. Talk about the Standards and how Selerix contributed to them Selerix has a strategic integration with Lively, Inc., creators of the modern Health Savings Account (HSA) and Flexible Spending Account (FSA). How does this mean Selerix and Lively can bring efficiencies to the end-to-end benefits administration experience while enabling employers to offer employees a better way to plan for their healthcare needs?What does offering the right benefits, in multiple ways, mean for levels of employee engagement? We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 19, 2022 • 19min
How Companies Measure DEI Efforts with Janet Stovall, NeuroLeadership Institute
In episode 460 of the HRchat podcast, we consider how organizations measure diversity and how it can impact the employer brand.Our guest today is Janet M. Stovall, Global Head of DEI at the NeuroLeadership Institute, a global neuroscience-backed consultancy advising companies including Boeing, Microsoft, Netflix, and Zoom on DEI and workplace culture. Questions include:Why do you say components of DEI are subjective? How are organizations currently measuring diversity, how should they, and how does this impact employees’ viewpoint of a company?What tools of measurement for DEI no longer work?About Janet Janet M. Stovall helps business do what she believes only business can: dismantle systemic inequity, especially where it intersects with race. Helping leaders discern the true value of diversity for their organizations, she offers straightforward, objective solutions to unlock that value. A global speaker and writer, her four TED talks challenging business to get serious about inclusion have 2.5 million views collectively. Ragan Communications named her among the Top Women in Communications and a Diversity Champion. Global Head of DEI at NeuroLeadership Institute, a global research firm and cognitive science consultancy, and founder of DEI consultancy, Pragmatic Diversity, Janet brings deep expertise around DEI communications practices and principles that drive change and build culture in large, complex organizations. A strategist, she helps leaders shape DEI visions; devise strategies to achieve them; and secure the collective buy-in and accountability needed to make them reality.Prior to NLI, Janet was Senior Director, Social Impact for The UPS Foundation, working to advance UPS’s global philanthropy, social impact and community engagement efforts. She oversaw the foundation’s largest grant portfolio, comprising more than 40 social impact grantees and The United Way. She served as UPS’s DEI communications lead and was a founding leader of the UPS Equity, Justice and Action Taskforce.Over 20 years, she developed, implemented, and managed marketing strategies and executive positioning projects for leading U.S. companies and some of the country’s most influential thought leaders. Her speechwriting work has been published extensively in Vital Speeches of the Day and, along with her scriptwriting work, has garnered numerous national awards. We do our besSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 15, 2022 • 18min
Cross-Border Employment with Gianna Ricciardi, Vita Assure
In this HRchat episode, we look at some key considerations for cross-border benefits plus the legacy left by the pandemic on cross-border teams.Bill's guest this time is Gianna Ricciardi, Co-Founder and Practice Leader at Vita Assure, a company that specializes in employee benefits brokerage and consulting, group insurance plans, group retirement savings plans, benefits administration outsourcing, disability and ability management, wellness programs, chronic care management, prescription drug management, employee benefit communication programs, expatriate coverage, special risks, and executive benefits.Gianna has worked with Finance, Human Resources and Payroll teams for almost 20 years, designing employee benefit packages that meet the evolving needs of the workforce.Questions For Gianna Include:Tell us about the mission of Vita Assure and the HR problems it tries to addressWhat is a PEO and what is Outsourced or Third-Party Employment?How can you legally employ workers across the border using a PEO?In respect to cross border benefits, what are some common considerations? For example, can you shed light on alignment of benefits with other geographies within organization, vs local markets?Can a foreign business with a small team in Canada get competitive benefits for these employees? How can HR help employees understand the value of their plans? How can they better communicate the benefits?What are the risks in treating a worker as a contractor vs employee? What is the value of employing a worker vs treating them as a contractor? Talk about disadvantages of a PEO/EOR?What has been the lasting impact of pandemic on cross-border teams (e.g. working from home is more accepted/desired, focus on wellness in benefit packages)?2022 has seen unprecedented challenges in attracting and retaining talent. Talent acquisition, engagement, retention, a focus on culture and DEI, hybrid, remote work, increased salaries and renewed benefits are all top of mind. You are going to speak at Talent Focus 2022: Work Trends. Tell us about your upcoming session and hoped-for learning outcomes.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 14, 2022 • 26min
How to Better Engage Deskless Employees with Amir Nehemia and Yuval Magid, Connecteam
As the world continues to move away from a traditional office environment and toward a hybrid model or deskless/on-demand formats, employers need to find new ways to train and optimize their workforce to foster long-term engagement, motivation, and retention.In this HRchat episode, we look at this shift and consider tech that can deliver better business results by helping non-desk workers stay informed, connected, and engaged at work. Bill's guests this time are Amir Nehemia, CEO & Co-Founder and Yuval Magid, Chief Operating Officer at Connecteam, an all-in-one app for deskless workers.Questions Include:What are some of the most common misconceptions about the deskless workforce?What are some of the challenges facing leaders and HR when it comes to managing and, engaging with, non-desk workers? How does it differ to managing and connecting with desk-based workers?Let's continue to focus on where HR fits in. What data do HR leaders specifically need access to in order to improve their decision-making - on what is and what isn't working on the frontlines of their organization?How does Connecteam help to improve communication and decision-making with employee-centric datasets and indicators for performance at an organizational level?Traditionally, little of the $300 billion that is spent on business software each year has gone to deskless workers. How have they been left behind when it comes to modern work technology? Many deskless worker industries have some of the highest turnover rates. For example, supermarkets and quick-service restaurant workers have 100% turnover each year. How can technology like yours play a role in increasing retention, as well as getting new hires up the productivity curve?What are some of the benefits of deploying an app for deskless workers? Do you have any examples of the impact your customers have seen after deploying Connecteam?How can HR leaders leverage tech such as yours to enable deskless employees to perform at their best and achieve tangible results?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events


