HRchat Podcast

Our guest today is Andrew Johnson, Editor of Inside CHRO magazine - the quarterly publication for Chief Human Resources Officers and HR leaders.In his role as Editor, Andrew gets unique access to the experiences faced by leaders in Human Capital Management as they navigate an increasingly complex world of work.The role of the CHRO has never been more critical and Andrew gets a front-row seat on the challenges these leaders face. Recent Inside CHRO interviews have included best-selling author Ken Blanchard, Xerox CHRO, Suzan Morno-Wade, and JPMorgan Chase’s Global Head of Neurodiversity, Bryan Gill.Questions For Andrew Include: Tell us about the professional community that Connex Partners has developed.There’s a wealth of HR content out there; what inspired you to launch Inside CHRO, and how does the magazine add value to the community?As Editor of Inside CHRO magazine, you get to speak to hundreds of leaders at the cutting edge of HR thought leadership and practice. How would you sum up the CHRO’s mindset, challenges, and priorities at the present moment?Specifically on Diversity, Equity and Inclusion - how are the CHROs you’re talking with building the business case? What are the complicating factors and implications of developing an effective program?We’re in the midst of an unprecedented shift in terms of the labor markets; making talent acquisition and retention both more critical and more complex than at any time in recent memory. What are you seeing organizations doing in response to try and gain an edge or create some stability?One of the changes we’ve seen emerge from the changes over the past two years is the rise of the hybrid workforce – what is your take on the implications for HR leadership, particularly in terms of leadership, culture, and talent management?Where are you seeing the most effective applications of HR Tech? Can you share any examples of where AI or Automation-based tools have been successfully implemented to support HR activities?The US economy has shrunk for the second quarter in a row, a milestone that in many countries would be considered an economic recession. The contraction, at an annual Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this episode, we ask: once we have all our basic analytics in place, how can we continue to improve decision-making? Listen too, as we preview the upcoming AGILITY REIMAGED Summit in beautiful downtown Toronto on Sept 14thJoining guest host Pauline James on the show is David Creelman, CEO at Creelman Research. David provides training and consulting on how managers can use analytics (rather than “do” analytics) and is a recognized thought leader in people management and a Fellow of the Centre for Evidence-based Management.Based in Toronto and Kuala Lumpur, David works with think tanks such as Talent Tech Labs in New York, Works Institute out of Tokyo, Workforce Institute in Boston, and CRF in London.His most recent books are "The CMO of People: Manage Employees Like Customers" and "Management for Scientists and Engineers". He's currently investigating what it would take to create an AI coach that would have a meaningful impact on leadership.Questions For David Include:You and I worked together on a project for the European Union IPO division last year, which is responsible for intellectual property like trademarks. They needed to adapt to meet the opportunities AI technology. Can you tell the audience about that project and it matters? You are joining me on a panel at the AGILITY REIMAGED Summit - produced by the HR Gazette and Anchor HR - in downtown Toronto on Sept 14th. The panel will discuss 'How do People and Culture divisions need to adapt their structure, approach, and services to ensure they are equipped to meet the changing needs of employees and the organization?' Tell our listeners about the panel and some of the hoped-for learning outcomes.In a recent article on tlnt.com, you write: "It’s probably fair to say that people analytics has finished its hype cycle. Most analytics practitioners have their feet firmly on the ground and are busy improving data quality, dashboards, and the skillsets of HR professionals who use their data... so, the sort of question I’m often asked is "where does people analytics go from here? Or, once we have all our basic analytics in place, how can we continue to improve decision-making?" The answer is to shift from a focus on data to a focus on evidence and to shift from talking about analytics to talking about evidence-based Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In HRchat episode 475, we ask what did the Great Resignation do to place extra emphasis on the need to keep employees happy? Listen too as we consider some lessons businesses can take from good customer experience to improve the employee experience. Our guest today is Lila Nazef, Vice President of Sales & Marketing (North America) at Neocase, a pioneering Saas platform for automating HR Service Delivery. Questions For Lila Include: What are some emerging trends within technology that you are seeing in the HR industry?What do you think are some of the impacts and future implications that these trends will have? What is Neocase doing to prepare and support organizations through these changes? What is the latest product/projects that Neocase is focusing on?You talk a lot about employee experience. Why is employee experience so important at the moment?What did the Great Resignation do to place extra emphasis on the need to keep employees happy? Do you think things could change if we enter a recession?What are some lessons businesses can take from a system that ensures a positive customer experience in order to improve the employee experience?About NeocaseNeocase is the pioneering Saas platform for automating HR Service Delivery. Their clients use Neocase to achieve faster time to value through reduced implementation costs and make real productivity gains by reducing the time spent on administrative tasks through processes automation and workflow efficiencies. Their HR digital platform includes collaborative Case Management, Business Process Automation, Electronic Document Management, Personalized Knowledge Base, Self-Service Portal, Pre/Onboarding, Transitioning, and Off-boarding workflows and Analytics. Delivered in the cloud and leveraging the latest technological innovations, the Neocase® solutions integrate with core HR platforms including Workday (Certified Partner), SAP/SF, Oracle, Talentsoft and other third-party applications to achieve seamless user experience and automation.  Recognized by industry analysts and currently supporting over 6 million employees across 180 countries, Neocase is used daily by industry leaders including MGM Resorts, Bank of New York-Mellon, Smiths Group, Merck, Société Générale, Baker Hughes, World Bank, Thales Group, Renault, Air France, Canadian Tire, MAIF, Harrods, UCB, AXA, PSA Peugeot Citroën and many more. Learn morSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In HRchat episode 474, we ask 'what does DEI look like within the workplace and what strategies should be in place?'Our guest this time is Dejannae Lang Research Analyst, Doctoral Student, Associate Consultant, and Industrial and Organizational Psychologist at Workzinga.Questions Include: Why join the dedicated science team at Workzinga? What's the role? How does it help HR, Talent pros, and leaders? You're new to the company, talk about the culture fit between you and Workzinga. From your experience and perspective, what does DEI look like within the workplace? What strategies should be in place?What would you say to the suggestion that employee resource groups work best in larger orgs? DEI practitioners are voicing concerns of burnout and lack of resources, how can organizations address these problems?Let's talk about headcount and combatting 'weak'/misleading DEI metrics: How do we avoid fake interviews to meet a diversity quota? With the uncertainty of a recession, why is it important for DEI to not be part of budget cuts?About Dejannae LangDejannae has over 5 years of experience with identifying interpersonal skills to fit the proper work environment, diversity, equity, and inclusion issues and assisting organizations with leadership development, and servant leadership training. Her experiences and training in I/O psychology over time has sharpened her awareness to cultural relations, organizational processes, employee engagement, and employee development, and employee wellbeing. She is currently certified as a Predictive Index Practitioner. Dejannae has consulted for colleges and universities since 2019. She has specialized in providing presentations and training on servant leadership in the education sector, as well as others. She continues to provide strategic diversity, equity, and inclusion training and leadership development consulting. She also works on the use of interpersonal skills within the workplace to impact productivity and communication within organizations. She speaks at several engagements throughout the year to draw attention to the principles of I/O psychology.We do our best to ensure editoSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

The U.S. has witnessed unprecedented increases in job openings and, subsequently, a tight labor market. The economy saw a sharp post-Covid recovery last year, however, in recent months, high inflation and ensuing policy tightening has lowered growth forecasts and caused many to expect a fall in the creation of jobs. Indeed, the economy contracted at an annual rate of 0.9% in the three months to July. Yet July also saw 528,000 new jobs as the unemployment rate fell to 3.5%! So what's going on? Should we be worried or are things actually looking pretty good for the remainder of this year and 2023? In this HRchat episode, we take a lens to the US economy and labor market and ask "are we talking ourselves into a recession?" Our guest today is David Garrett, Customer Success Manager and Economic Researcher at Joveo. David is also one of the key architects of Joveo's new U.S. Labor Market Forecast: Economic Impact on Talent Demand Across Industries and Occupations.Questions For David Include:The US economy has shrunk for the second quarter in a row, a milestone that in many countries would be considered an economic recession. The contraction, at an annual rate of 0.9% in the three months to July, has drawn widespread attention as worries about the economy grow. Should we be worried?What is a technical recession?The July 2022 US Jobs report showed Payrolls actually increased by 528,000! How is this potential recession different from previous incarnations Given there's nothing fundamentally 'wrong' with the US economy, are we 'talking ourselves into a recession'? How are/should HR pros and leaders prepare for a downturn?Will some jobs remain in demand even if a recession does hit? If so, which ones? How is Joveo helpingSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this special crossover episode Bill welcomes Chris Bjorling back to the HRchat podcast. Chris is President at Fidello, co-host of the People and Performance Podcast, and Associate Editor at the HR Gazette. Listen as Bill and Chris reflect on their recent experiences at #SHRM22 and preview what listeners can expect from the new season of the popular People and Performance Podcast.Questions For Chris Include: Can you take a few minutes and share some of the conversations you enjoyed at the SHRM annual conference, a few of the talks you attended, and your overall thoughts on the 2022 event?Can you take some time, run through the upcoming People and Performance Podcast episodes, and offer a preview of what folks can expect this season? In season 5 of the People and Performance Podcast, we introduced a new question. It's a second question we now ask of all of our guests. It is: Can you share one piece of advice or some direction you were given by a mentor, leader or colleague that inspired you to perform at a higher level in your career?  So, Chris, we'd love to hear your answer to this question. We're looking at a potential recession although that's not by any means certain. If it does happen it will be a unique kind of recession. How do you think the labor market in the US will fair over the next year and will we see budgets cut for hiring, onboarding and career development?What else is going on at Fidello at the moment? Will you be attending any events you’d like to mention or can we expect any news from your team in the next few months?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Our returning guest today is Mervyn Dinnen, analyst, influencer, author, and commentator on HR, Talent and WorkTech trends. Based in London, UK, he partners with HR and Recruitment technology businesses to create thought leadership reports that document the emerging trends impacting the hiring, retention, development and engagement of talent. Mervyn is an International Keynote Speaker and for the last several years has been recognized as a Top 100 Global Influencer in HR Technology, and has been identified as one of the Top 100 Most Influential Talent & HR Professionals in the UK for 2022. His second co-authored book, Digital Talent, was published in March 2022.Questions Include: Given a possible recession, what are your predictions for the labor market in the UK and elsewhere in 2023? Your latest book is called 'Digital Talent'. How do you define that and what are the key traits that 'digital talent' exhibits?You write about the importance of the 'Digital Talent experience'. At a time when the 'Great Resignation' has highlighted to most businesses why they need to improve the overall employee experience, what would you say are the key areas they need to focus on to achieve that?You recently gave a presentation at Recfest about the importance of personalization in the candidate and employee experience. How do you see this evolving?You recently partnered with Recruitee - with input from partners at Checkr, Inc. Bryq & Equalture - to take a closer look at Unbiased Hiring and how we can build more diverse recruitment teams. What were the findings and how do we eliminate bias from the hiring process to help build a diverse workforce?Earlier in the year, you were involved in research into corporate wellbeing initiatives. How well do you think businesses support their employees' wellbeing? What are some of the best approaches/interventions that you've seen?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Our guest today is Rob Friday, HBA, Managing Principal at Predictive Success. Rob is an entrepreneur, best-selling author, international keynote speaker and Talent Optimization advisor based in Toronto Canada. As a Managing Principle with Predictive Success, Rob works with organizations to optimize hiring and team performance with the Predictive Index.Rob has published a book entitled, Talent Optimizer: Why some companies always get great people.Rob will also be speaking at the AGILITY REIMAGED summit on Sept 14th.Questions Include: Tell us about Predictive Index and the problems it tries to solve for HR pros and leadersWhat's needed from leadership to offer an environment that encourages and nurtures high-performing teams?What are you seeing your clients do differently to attract and hire quality talent in this era of low employment? How will this change if we enter an anticipated recession?How can companies use HR analytics to more effectively onboard talent?Talk about the role of AI and the potential for misuse of assessments in the hiring process, potentially introducing bias. How do you address this for your clients?Tell us about your book, Talent Optimizer: Why some companies always get great people, and some of the lessons in it for HR pros and leadersTell us about your session at the AGILITY REIMAGED summit on Sept 14th called Insights on hiring and inspiring talent in a competitive landscapeWhat are some new innovations in the HR tech space to watch out for in 2023?Enjoyed the conversation with Rob? Check out HRchat episode 356, in which Bill Banham talks with Matt Poepsel, Ph.D, over at Predictive Index. We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this episode of the HRchat podcast, we consider culture, innovation, insight, and business transformation in the context of event production and inspiring leaders. The guest today is Janet Dell, President and COO of Freeman, a global and award-winning leader in executive events production. Janet is no stranger to unifying teams while bringing together some of the most creative live events across the country for clients that include Dell, MTV, and Forbes. Her company has produced some of the biggest events around to elevate brand presence and to inspire consumers to act.When the pandemic hit, Freeman took its company down to the studs and on a dime, transitioned completely to digital, and implemented a 5-year plan in just 5 months. Freeman rounded out last year producing over 800 events and activating 116,000 exhibits.Under its leadership team, Freeman recently ranked #4 in the Forbes Best Employers for Women in the U.S. Questions For Janet Include: Your company has produced some of the best-known events around to lift brand presence and to inspire attendees to act. Talk about some of the work done at Freeman pre-pandemicWhat did the pandemic do to in-person events and what was your experience back in early 2020? How did Freeman bounce back? Why is data key to transformational leadership?Can you talk to me about internal employee engagement scores and why you believe they matter?Changing the Way Business is Done – Why do you suggest a new operating model can help many organizations in a post-pandemic world?About FreemanFreeman is the global leader in events. Whether virtual, in-person, or hybrid, Janet and her team are on a mission to redefine live for a new era. With a data-driven approach and the world's largest network of experts, Freeman's insights are shaping exhibitions, exhibits, and events that drive audiences to action. Their integrated full-service solutions leverage a 100-year legacy in event management as well as new technologies to deliver moments that matter. Learn more: freeman.comWe do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this HRchat we discuss ways a comprehensive recruitment funnel can be beneficial to acquiring top talent. Listen too, as we offer some tips for those looking to shake up their employer branding efforts. Our guest today is Luke Switkowski, CEO and Founder of Kognitiv, a company offering Workday consulting and professional support. As one of the founders of Kognitiv, Luke understands that going live with Kognitiv’s new system is just the first step in a long partnership with Workday and its ecosystem. Implementations are fast and furious, with work like reports, dashboards, and knowledge transfer often postponed until after a go-live. Starting Kognitiv gave Luke the space to find and implement a consulting model that made sense logistically and validated his theories on its structure while fostering a work culture fueled on collective team successes and never-ending support for one another.Questions for Luke include:You work with human resources teams at hundreds of companies every day. What are you seeing in the way of hiring trends right now? What are the biggest common pain points and how are you helping them overcome these challenges?What are your predictions for the post-pandemic rollout of hybrid work policies?In a time when it's hard to engage top talent, how does the interview process play into the talent acquisition strategy?How does the hiring process relate to employer branding and reputation management?Promoting from within - does Kognitiv do this because achieving culture fit is tough? A comprehensive funnel can be hugely beneficial for acquiring the best talent to move your team forward. But, can HR technology backfire if not implemented or managed properly?How do you recommend teams approach this important HR tech infrastructure development to positively impact their talent acquisition strategy moving forward?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events