
HRchat Podcast
Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture.Hosted by Bill Banham, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week. The show is approaching 1000 episodes and past guests are from organizations including ADP, SAP, Ceridian, IBM, UPS, Deloitte Consulting LLP, Simon Sinek Inc, NASA, Gartner, SHRM, Government of Canada, Hacking HR, McLean & Company, UPS, Microsoft, Shopify, DisruptHR, McKinsey and Co, Virgin Pulse, Salesforce, Make-A-Wish Foundation, and Coca-Cola Beverages Company.Want to be featured on the show? Learn more here. Podcast Music Credit"Funky One"Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/
Latest episodes

Oct 28, 2022 • 18min
Supporting Hybrid Teams with Liane Davey
In this HRchat episode, we consider the challenges of making hybrid teams work and better ways to communicate to help you prioritize what matters the most to the success of your business.The guest this time is Liane Davey, a New York Times Bestselling author of three books. Liane's books include The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track and You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done. She is a contributor to the Harvard Business Review and is frequently called on by media outlets for her experience on leadership, team effectiveness, and productivity. Liane has a Ph.D. in Organizational Psychology and, as the co-founder of 3COze Inc., she advises companies such as Amazon, TD Bank, Walmart, UNICEF, 3M, and SONY. Questions For Liane Include:You were part of the senior leadership team at LHH Knightsbridge for over a decade. What are you most proud of from your time there and how did it help shape what you do today?In a post called Overcoming the Challenges of Hybrid Teams, you say "hybrid teams will create different experiences for people on the same team and the implications could be profound. Ultimately, I believe that hybrid is the best answer." Why are hybrid teams the way forward and has it been a bumpy transition for the companies you work with so far? In another post from Oct 2022 called Managing the Stress of Feeling Overwhelmed, you offer strategies to prevent, recognize, or address the stress that comes from being overwhelmed. Can you share some of these strategies with our listeners?For those employees feeling overwhelmed, how can they have powerful conversations with their bosses to prioritize their tasks? You've said, "we aren't doing a good job with conflict. We keep trying to out-smart, out-evidence, or out-fact people. Facts don't solve fights". How can HR and leaders listen more effectively to uncover an employee's values and beliefs and better understand how a situation is threatening them? We do our best to ensure editorial objectivity. The views and ideas shared by our gSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Oct 26, 2022 • 31min
Episode 500 with Bill Banham and Jason Averbook
Welcome to this very, very special edition of the HRchat Podcast. Today marks the 500th episode!Many years ago when we started the podcast, there was no way we thought we’d reach such a big milestone. Since then, we've published over 12,000 minutes of content, received hundreds of thousands of downloads, and featured some of the biggest brands in the world of work.The HRchat podcast has given Bill Banham and guest hosts including Tim Baker, Matt Burns, and Pauline James the opportunity to speak with, and learn from, some of the best and brightest minds in Human Resources, leadership, tech, talent, law, wellness, DEI, and more.Before we go any further, we'd like to acknowledge the 100s of guests who've been kind enough to offer their time and share their expertise on the podcast. Amazing experts featured on HRchat include: Dave Ulrich, Matthew Hamilton, Elizebeth Varghese, Mark S. Babbitt, Dave Millner, Brian Kropp, Ben Eubanks, Roger Thorpe, Event Preview, Monika Roots, Craig Fisher, Rob Bromage, Pauline James, Chris Bjorling, Kevin W Grossman, Jacob Morgan, Ray Wang, Jim Knight, Matt Charney, Janice Sutherland, Pete Lamson, Barry Flack, Rupert Morrison, Phillip Meade, Russell Robinson, Hassan Farooqi, Rick Cottrel, Mike Sipple, Bill Treasurer, Mervyn Dinnen, Perry Timms, Nicole Fernandes, Jesse Ryan, Erika Broadwater, Kevin Oakes, Josh Linkner, Al Adamson, Charles Handler, Brian Sommer, Ben Brooks, Mandy Price, John Boudreau, Shally Steckerl, Joey Price, Kelly Kauffman, Scott Lane, Kathy Caprino, Sean Fahey, Cecilia Crossley, Ben Kalevitch, Yves Boudreau, Ryan Porter, Lauren Florko, Paul Gray, Tia Graham, Natalie Egan, Stephen Shedletzky, Ilya Brotzky, Charlene Thomas, Leigh Mitchell, Bobby Umar, Lauren Waters, Rob Catalano, Bill Howatt, Johnny C. Taylor, Diana Spencer, Louise Triance, J.T O'Donnell, Janet Stovall, Debbie Muno, Sam Eaton, Gethin Nadin, Elvin Turner, Tim Sackett, Chris Bailey, and the awesome William Tincup! As it's the 500th episode, we decided it would be fitting to offer up the mic to someone we hold in very high regard because, among other things, he leads a company creating an impressive amount of high-quality and insightful content to educate and inspire the HR, Talent and leadership communities. This includes a super impressive podcast!Jason Averbook is the CEO and Co-founder of Leapgen, the HR technology consultant and digital transformation company shaping the NOW of work.Jason is a very well-respecteSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Oct 24, 2022 • 18min
Live at INCLUSION 2022 with Dejannae Lang, Workzinga
Welcome to this event-focused special edition of the HRchat show.INCLUSION 2022 is in full swing in San Diego, CA. Happening Oct 24-26, the conference offers a chance to change the way attendees see the world, and to create a more equitable world of work.Over the three days, attendees receive tools to sharpen DE&I skills, hear insights from experts in the field of inclusion, and build relationships with like-minded HR professionals who understand the importance of belonging and the critical role it plays in DE&I.Workzinga is a job search and hiring platform emphasizing company culture fit with a presence at SHRM's INCLUSION 2022. The company's science team member and I/O Psychologist, Dejannae Lang, will be representing the brand and connecting with other DE&I strategists and culture changers. And she returns to the pod today, live from the conference, to tell us all about it!Questions Include:You're still pretty new at Workzinga. When we spoke last time you were only a few weeks into the job. How's it going and how has the focus on culture fit helped you find your feet and feel welcomed? You're at SHRM Inclusion 2022 as we record this. How's it been so far and what does inclusivity mean to you? There are several content tracks: discrimination in the workplace, inclusive hiring & employee well-being, technology & accessibility, cognitive diversity, unconscious bias, equity, and DEI strategy. What are you most interested to learn? Speakers include Cynthia “Cynt” Marshall, Dallas Mavericks CEO, Alicia Petross, Chief Diversity Officer The Hershey Company, and Peggy O'Neill Owner at Small Miracles Unlimited. Which speakers have impressed you so far? Why does Workzinga have a presence at the event? What's the connection? Diversity is a key ingredient for better decision-making among teams. Homogenous groups may be susceptible to groupthink. Can you explain this idea of groupthink and share why and how diverse teams can leverage a greater variety of perspectives and are more likely to consider information more thoroughly and accurately? Let's talk about how employee experiences of inclusion contribute to engagement and retention levels. How is an employee’s emotional investment to their work and their desire to stay at their organization linked to feelings of inclusion?DEI strategic planning often stallSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Oct 21, 2022 • 18min
How Companies Can Encourage Innovation with Elvin Turner
Our guest today is Elvin Turner, Executive Innovation Coach at Elvin Turner and Associates Limited, a consultancy specializing in organizational and people innovation; intrapreneurship; innovation leadership and talent development; innovation culture change. Elvin is also an MBA Associate Lecturer teaching Innovation & Entrepreneurship at the University of Surrey.His experience extends from working with tech start-ups to coaching seasoned leadership teams inside conservative global institutions.His latest book is Be Less Zombie: How Great Companies Create Dynamic Innovation, Fearless Leadership, and Passionate People, which was a finalist in the Business Book Awards 2021.Questions Include: You say in your book, Be Less Zombie: How Great Companies Create Dynamic Innovation, Fearless Leadership, and Passionate People, that innovation is an argument with the status quo. How does an organization go about making it a fair fight?Innovation tends to mean either products, technology or marketing for most people. Do you see great innovators applying innovation to any less obvious other areas?Is there one thing that an organization can change that makes the biggest difference to more innovation showing up?You’ve worked closely with a lot of CEOs and senior executives in your career. What distinguishes the ones who create the most innovative cultures around them?I know you have a particular soft spot for talent and L&D managers when it comes to creating a culture of innovation. What’s the story there? We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Oct 18, 2022 • 20min
Wellbeing at Work with Gethin Nadin
In this HRchat episode, we'll consider wellbeing at work. Our returning guest this time is Gethin Nadin.Gethin is a psychology graduate who has been helping some of the world’s largest organizations to improve their employee experience and wellbeing for almost two decades. The last decade has been spent working as part of the senior leadership team at Benefex. As a frequent writer and speaker on employee experience and employee wellbeing, Gethin has been featured in The Guardian, The Huffington Post and The Financial Times as well as major HR, Reward, and Pensions publications. Gethin is also a regular keynote speaker and guest lecturer at events, and a founding member of the Engage for Success Wellbeing Thought Action Group. He is also listed on the Employee Engagement Powerlist and one of Cardiff Life’s One to Watch In The City.In 2018, Gethin published his first book - the 5-star rated Amazon HR bestseller A World of Good: Lessons From Around the World in Improving the Employee Experience, which has gone on to inspire HR and Reward teams at some of the world’s best-known brands.His new book, A Work In Progress brings together evidence from more than 500 studies, exclusive contributions from leading global workplace experts, and captivating advice from in-house wellbeing leaders from organizations including Ocado, Philip Morris International, and Serco. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Oct 13, 2022 • 25min
CareerBeacon Acquires Ruutly with Yves Boudreau and Ryan Porter
CareerBeacon, the leading online recruitment and talent acquisition site in Atlantic Canada, announced yesterday its acquisition of the employer branding platform, Ruutly. Ruutly powers 13,000+ job postings and 4000+ social share images and is currently active in 35+ countries and 12+ languages. Ruutly's visual job posting transformations have improved its clients' quarterly job posting view rates by up to 54% and apply click rates by as much as 152%. CareerBeacon’s acquisition of Ruutly will enable more companies to highlight their employer brand with ease and where it matters most: the job postingYves Boudreau, CareerBeacon founder and CEO says the acquisition of Ruutly's technology and hire of the company's Founder and CEO, Ryan Porter, is a core part of its investment in continuing to push the need forward in recruitment with visual, contextualized job postings that are proven to make better connections with job seekers.Listen to this conversation Bill Banham had with Ryan and Yves a few days before the big announcement. Hear firsthand what they have to say about the acquisition and what it means for today’s HR and recruitment space. About CareerBeaconCareerBeacon is one of Canada's leading recruitment and talent acquisition sites dedicated to supporting employers in finding and managing fresh new talent and helping job seekers find great career opportunities. For more information, please visit careerbeacon.com.About RuutlyRuutly is an employer branding platform for talent acquisition and recruitment teams looking to align their job postings with the consumer expectations of candidates. Ruutly empowers employers to create meaningful candidate experiences in every one of their job postings. For more information, please visit ruutly.com. We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Oct 11, 2022 • 24min
Substance Misuse in the Workplace with Jason Sundby, Verde Environmental Technologies Inc
Many employers are struggling with ways to help, and authentically communicate with, remote employees whose consumption of substances increased during the pandemic. The guest this time is Jason Sundby, the mission-driven CEO of Verde Environmental Technologies Inc., a company that’s committed to developing solutions to reduce drug misuse and negative environmental impact, both at home and in the workplace. Verde is the maker of Deterra at-home drug disposal and deactivation pouches and is a national business advocate for the movement to keep potentially lethal prescription medications out of the wrong hands.Jason partnered with U.S. Cong. Mary Bono and Admiral James Winnefeld to make disposal of unused opioids and other prescription drugs a top-of-mind issue and then collaborated with employers, non-profits, treatment centers and first responders to fight the opioid epidemic by reducing easy, at-home access to opioids!Questions For Jason Include: You advocate for keeping potentially lethal prescription medications out of the wrong hands. Can you explain the problem/the epidemic we're facing in the US and elsewhere? During Deterra’s last “Gone for Good” campaign in April, your company gave away 30,000 free at-home disposal pouches — and since the start of the bi-annual campaign in April 2020, it’s given away 100,000 pouches -- enough to destroy nearly 9 million opioids and unused or expired medications. You're running another campaign this month, October. Tell us about itWhy should employers care about substance misuse and safe drug disposal?What are Deterra pouches and how do they work?How can employers use Deterra as a prevention tool?What else can employers do to address the problem of substance misuse in the workplace?Where can employers find Deterra Pouches?This month, national nonprofit SAFE Project is providing the Deterra® Drug Deactivation and Disposal System free of charge to U.S. households through the Gone for Good® at-home medication disposal campaign. Learn more: deterrasystem.com/safeWe do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Oct 10, 2022 • 28min
World Mental Health Day with Margarida Rafael, Workzinga
According to the National Institute of Health (NIH), nearly one in five U.S. adults lives with a mental illness. But it’s not just in our personal lives that we should be concerned about mental health. We spend the majority of our days, and our weeks, at the office. And unfortunately, work can get a bit stressful sometimes. This means that supporting mental health in the workplace is no longer a perk but a necessity. Today is World Mental Health Day. The theme of 2022's World Mental Health Day, set by the World Federation for Mental Health, is 'Make mental health and wellbeing for all a global priority'. Our returning guest today will help shine a light on the impact that poor mental health can have in the workplace. Margarida Rafael is the Head of Psychological Sciences at Workzinga, a job search and hiring platform emphasizing company culture fit. Margarida works as a researcher and assessment content creator. She continues to see patients in her own private practice for therapy and psychological assessments.Her clinical experience in administration and development of a variety of psychological tests culminated in a full-time dedication to research in the industrial and organizational field. Questions Include:So today is World Mental Health Day. Why is it important to have a day to recognize and take stock of our mental wellbeing and the mental health of those around us? Is there a stigma around sharing one's mental health?Should employees feel empowered to be open about any mental health problems/issues? What about the perception many have that admitting vulnerabilities will mean one doesn't get the job/gets overlooked for that promotion? Workzinga, in part, helps with the culture fit in the recruitment process. How can employers demonstrate to candidates that they support the physical and mental well-being of their employees? Can you offer some practical tips? Candidate questions to ask employer around support? answer includes: "what do you do for self-care?"What does it mean for the employer brand if a company can demonstrate it really cares for the mental and physical wellness of employees? Is it the job of managers to lead by example and share their own vulSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

10 snips
Oct 7, 2022 • 17min
The Future of Compensation with Kathryn Petralia, Keep Financia
Today’s business environment – with rapidly changing employee behavior, unprecedented resignations, and evolving socio-economic conditions – has rendered traditional recruiting and retention methods ineffective. The market is showing the need for an innovative approach to employee engagement and compensation.In this HRchat episode, we consider the future of compensation. Our guest today is Kathryn Petralia, co-Founder and President of Keep Financial, a tech company with a goal to revolutionize compensation and employee engagement.Questions for Kathryn include: What's the mission of Keep Financial? At a high level, how are you helping HR pros, leaders and employees? (recruitment, retention, and performance)How does high employee morale along with employee engagement lead to higher productivity, less turnover and ultimately increased compensation ROI for that organization?According to a report from The Conference Board, salary budgets are set to increase 3.9% this year – the largest amount since 2008: “The rapid increase in wages and inflation are forcing businesses to make important decisions regarding their approach to salaries, recruiting and retention. In particular, companies are likely to raise wages aggressively for their current employees or they will risk even lower retention rates.” Tell me more about the impact of increased wages and rising expectations around compensation. Your team recently announced updates to the Keep Employee Engagement Platform (KEEP). How does KEEP offer an innovative way for employers to direct compensation into plans that enhance the engagement, retention, and performance of their most valuable employees? Tell me about the process and clever tech behind what you do.About Keep Financial Technologies, Inc.Keep Financial is revolutionizing compensation to directly improve recruiting, retention, and performance – aligning compensation with business objectives and ROI. Through the intuitive KeepTM Employee Engagement Platform (KEEP), employers can create and track customizable Vesting Cash Plans to deliver bonuses and incentives that attract top talent, assure retention, and increase overall employee morale and productivity.KEEP takes coSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Oct 6, 2022 • 21min
Higher Education For Employees with Dr. Marie Harper, APUS
In this episode, we consider the role of higher education in empowering employees to achieve more in the world of work.Our guest this time is Dr. Marie Harper, Dean of the Wallace E. Boston School of Business at American Public University System (APUS). Dr. Harper has worked for corporations as well as in academia and is one of a handful of women of color in similar higher education leadership positions in the U.S.Questions Include: Tell us about APUS - the mission and ways it helps the world of workSo the American Public University System (APUS) delivers accessible and affordable online higher education to adult learners of all backgrounds. Why is this so vital?What are the most successful companies doing right in overcoming employee challenges amid today’s quiet quitting & great reassessment?What are some things that a private company can do to help convince job seekers that working for their company will be rewarding?How can companies ensure their workers are keeping pace with training and upskilling/cross-skilling?Let’s talk about career development and empowerment. How can this become more of a priority for a company who might not have focused on it enough?What role can higher ed play in this career development?About American Public University SystemAmerican Public University System (APUS) delivers accessible and affordable online higher education to adult learners of all backgrounds. APUS, a five-time recipient of Online Learning Consortium’s (OLC) Effective Practice Award, offers more than 200 online degree and certificate programs through American Public University as well as American Military University, the #1 provider of higher education to the U.S. military and veterans.* With over 116,000 alumni worldwide, APUS is accredited by the Higher Learning Commission (HLC), an institutional accreditation agency recognized by the U.S. Department of Education. APUS is a wholly owned subsidiary of American Public Education, Inc. (Nasdaq: APEI). For more information, visit www.apus.edu.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events