HRchat Podcast

The HR Gazette
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Jan 13, 2023 • 24min

Frontline Employee Burnout with Kees de Vos, Beekeeper

Our guest this time is Kees de Vos, Chief Product Officer at Beekeeper. Kees has twenty years of leadership experience across the digital technology landscape. His experience spans product strategy & management, professional services and customer success, having led these disciplines at global, class-leading software (SaaS), services and high-end consultancy providers. After working globally with leading brands and retailers to develop and implement their digital strategies (incl. Walmart, Target, Nespresso, Tesco, Argos), he now helps investors, start-ups and blue-chips to bring their digital products and services to market and unlock their growth potential.Questions for Kees de Vos Include:  Can you explain what you mean by a disconnect between frontline workers and their managers?What are the consequences of frontline employee burnout?  How do employers solve the disconnect and improve employee retention rates?What can employers do to better support their frontline employees?About BeekeeperBeekeeper aims to transform the way frontline businesses work. Their frontline operating system helps companies ditch paper and manual processes to improve employee engagement, retention, and performance. The tool empowers employees with direct access to the people, processes, and systems they need to do their best work. Companies around the world use Beekeeper to connect their teams, unify their systems and drive their businesses forward. Learn more at beekeeper.ioWe do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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Jan 12, 2023 • 25min

Employer Branding with Eric Harris, MindHandle

In this episode of the HRchat show, we look at the role of employer branding in 2023; what it means today, and how it makes an impact.Listen as we discuss ways larger companies with distributed workforces are investing in employer branding efforts to improve recruiting, retention, and engagement rates.Bill's guest this time is Eric Harris, CEO of MindHandle and Communications Professor at Texas Christian University Neely School for Executive Education.With the goal of making employees feel great about their employer, Eric and his team offer a process called Magnetic Branding to get the strongest insights about the employee experience and how to communicate it to improve recruiting and retention.Questions For Eric Include:How can organizations take the lessons from systems that create a positive customer experience to improve the employee experience?What are some of the common challenges for projecting an appealing employer brand?Why is it important for companies to have an engaging employer brand? What are some of the big challenges and opportunities in 2023? E.g. competition for unskilled workers is still fierce despite the economic downtown.How to sabotage an employer brand overnight? "At MindHandle we call it magnetism. A strong employer brand will attract the right customers and repel the wrong ones. A strong consumer brand will deliver great employees and improve retention if leveraged correctly. Neither works in a vacuum. Starve one and the other withers.” Can you explain the notion of 'magnetism’ in the context of employer branding?How can companies do a better job of measuring culture fit during the hiring process?Who should be involved in the hiring process? What are your top three tips for HR pros to work with internal comms., marketing, leadership and employees to create and maintain an awesome employer brand?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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Jan 10, 2023 • 17min

How Data is Changing HR at Microsoft with Dawn Klinghoffer

The HRchat guest this time is Dawn Klinghoffer, Vice President of the HR Business Insights team at Microsoft. Her responsibilities include advanced people analytics & research for Microsoft’s business units globally including ownership of the employee listening systems, as well as analytics and reporting support for HR programs, including Global Diversity & Inclusion, Global HR Services, Talent Management, and Learning & Development. The team’s work has been published in HBR, NY Times, Forbes and other news journals. Dawn has been at Microsoft for over 20 years and has held positions in HR and Finance.  Questions For Dawn Include: How is data/people analytics changing HR at Microsoft and improving the employee experience? How has Microsoft been using data to navigate hybrid work and employee wellbeing?  You’ve said that “Thriving” is the new North Star for companies. Can you explain a bit about why Microsoft has stopped measuring employee engagement and instead is measuring employees thriving?  What does “thriving” mean at Microsoft? And how do you measure that?  How do employee listening systems and data help leaders understand the struggles and current mindsets of employees? Has the role of people analytics changed over the last couple of years at Microsoft? Switching gears here a bit. Can you talk about the importance of employee trust in creating and sustaining a data-driven culture and people analytics function? Are there any workplace trends you’ve been noticing? With a look to the future, especially as it relates to flexible and hybrid work, what kind of metrics or analysis are you thinking about and excited to explore?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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Jan 9, 2023 • 22min

HR Trends in 2023 with Tom Haak

In this episode, we consider some of the key HR trends for 2023 and ask if skills are more important than experience.The guest this time is Tom Haak, Founder of the HR Trend Institute.Widely regarded as one of the world's most influential HR thinkers, Tom Haak has worked in senior HR positions at Arcadis, Fugro, KPMG, Aon, and Philips Electronics.Through his insights and expertise, Tom helps organizations navigate the constantly evolving HR landscape and stay ahead of the latest trends. In his engaging and interactive presentations, he inspires and motivates HR professionals and business leaders to drive change and achieve success.Questions For Tom Include: Why focus more on skills than experience?On December 7, you delivered a webinar called Top HR Trends for 2022 for the "Coaching for Ukraine" project, powered by AcademyOcean. Tell us more. Do you see these trends changing fast?What do you see as the most important trend for 2023?You say, in your 2023 trend report: "Knowledge workers are not the center of the universe". Can you explain why?What is the "Productivity Puzzle"? When our 2023 trend overview is published (next week)We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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Jan 3, 2023 • 21min

World of Work in 2023 with Chris Bjorling, Fidello Inc

Welcome to the first episode of the HRchat podcast of 2023! It's a new year which means fresh opportunities to engage employees and inspire higher performance. Joining Bill on this episode is Chris Bjorling. Chris is President at Fidello, co-host of the People and Performance Podcast, and Associate Editor at the HR Gazette.Questions for Chris:We are releasing this episode at the tail end of the holiday period, a time we all give thanks. In your work and personal lives, what are you most grateful for?Do you have a holiday-related joke you can share? 2023 could be a tough one for many leaders and employers. How can companies navigate the turbulent waters of recession in ways that mean their employees remain happy, engaged, and productive?What are your predictions for the world of work in 2023? We have a new season of the People and Performance Podcast coming up. Can you offer some shout outs to some of the upcoming guests? What's coming up for Fidello in 2023? Events? Announcements? How can we connect with and learn more about you and Fidello? We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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Dec 22, 2022 • 24min

Review of 2022 HR Events with Dan Hunter, Workzinga

In this episode of the HRchat podcast, we look back on a busy and successful 2022 HR events calendar.Bill's guest is Dan Hunter, Founder of Workzinga, is a job search and hiring platform emphasizing company culture fit very, very active at events and spreading their message through lots of channels including a bunch of episodes on the HRchjat pod! Dan is a lifelong entrepreneur with a passion for developing and mentoring leaders.Before Workzinga, Dan managed revenue cycle operations for SmileDirectClub, where he helped to hire over 1,000 employees in buoyant and tougher labor markets. This experience spurred Hunter’s desire to develop a more seamless hiring process that results in the best-suited candidate filling companies' open roles.Listen as Dan and Bill reflect on a super-busy 2022 for him and his team at a number of well-known HR and Talent conferences around the US. We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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Dec 19, 2022 • 17min

DisruptHR Norwich Preview with Lou Chiu

Our guest this time is Lou Chiu, Culture and Relationships Coach and Consultant at Lou Chiu Coaching and Consultancy. Lou is also a speaker at DisruptHR Norwich on Jan 11. As an existentialist coach, Lou works with clients to better understand their identities and values and their impact on their relationships and work. She specializes in supporting and developing allyship for individuals and communities looking for long-term, sustainable and systemic change. Questions For Lou Include: What is allyship?How does allyship fit into the wider DEI agenda and initiatives?What are the pitfalls you find can people fall into when practicing allyship?You will be presenting one of the 5-minute talks at DisruptHR Norwich on Jan 11. Can you tell me a little about your session and some of the hoped-for takeaways? More About Lou ChiuLou Chiu is a culture and relationships coach and consultant based in the UK. She specializes in supporting and developing allyship for individuals and communities looking for long-term, sustainable and systemic change. Whilst she predominantly works within Higher Education and research, Lou has also worked across various sectors, such as sustainability, local government, creative and digital arts, and finance. More About DisruptHR NorwichFollowing a fun relaunch meetup in November, DisruptHR returns to Norwich with a bang in January 2023! Join us at the Forum to network and hear lots business experts pitch their disruptive business ideas.DisruptHR Norwich 2.0. is an information exchange designed to energise, inform and empower executives, business leaders and people in HR.The format: 14 local business experts will present for 5 minutes each. It's fast-paced, entertaining, and lots of fun!We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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Dec 15, 2022 • 26min

Employee Wellbeing: Building a Female-Friendly Workplace with Dr. Toni Best, Aduro

Our guest this time is Dr. Toni Best, Chief Human Performance Officer at Aduro, a leading SaaS provider of corporate wellness solutions.Toni is on a mission to help people be the most expansive, best version of themselves which benefits employees and employers alike.Toni's team says her "Let’s make the workplace more human, shall we?” approach represents the leadership style she brings to Aduro, a company that she co-founded.For several years, Aduro has been named to the Inc. 5000 list of the fastest-growing private companies in America; in 2021, it was honored as one of Ragan’s 2022 Workplace Wellness Hot List; and named 6th Most Equitable Workplaces in Washington by the Puget Sound Business Journal.Questions Include:One of your colleagues recently shared the following on Linkedin: "I am continually impressed and inspired by how employee effectiveness and productivity get improved at Aduro. It has been almost 2 years since I joined the company, and during this time, I have constantly been empowered to express myself more freely at work". What goes into creating a company culture where people feel empowered to speak up?In May 2022 you launched Aduro® Connect Care, a digitally-enabled proprietary condition management solution for employers wishing to help some of the 37 million Americans who have Type 2 diabetes. Tell me more.How can HR departments help to build a community of women in the workplace and make their workplaces more female-friendly? How can CEOs (often men) become better mentors and coaches for their female employees?In the Summer of 2022, you wrote a post called 5 Reasons Employers Should Build a Family-Friendly Workplace. Why is building or expanding a family-friendly work culture vital? Can you now share some of those 5 reasons from the article and explain why they matter? We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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Dec 14, 2022 • 30min

Hiring Hourly Workers with Sean Behr, Fountain

In this episode of the HRchat show, we consider ways to attract and engage hourly workers. Bill Banham's guest is Sean Behr, CEO at Fountain, a high-volume hiring platform that empowers companies with an hourly workforce to streamline and scale their recruiting operations across the globe. Questions For Sean Include:Please introduce yourself and tell us about the mission of FountainWhat industries are dominated by hourly workers?  Retail but also sectors such as Contact centers The idea of earned wage access is quickly becoming a key tool for recruitment and retention. How important is it that employers can offer fast/instant access to pay? What hiring trends is Fountain seeing that can give us a glimpse of where the future of hourly work is headed?How important is it to cut time to hire? Fountain's mobile-first platform keeps candidates engaged and reduces drop-off via built-in automated scheduling, text, and email reminders. Tell us about the right kind of cadence to attract hour workers.What advice would you give to companies in regard to rethinking their hiring practices?More About Sean BehrPreviously, Sean was the Co-Founder and CEO of STRATIM (acquired by KAR). He also previously served in leadership roles at Adap.tv (acquired by AOL), most recently, as SVP, Global operations. Before Adap.tv, He held various management roles at Shopping.com (acquired by Ebay) including roles in HR, sales, product management and strategy development. In addition, Behr advises, mentors and invests in entrepreneurs and early-stage companies. He holds a B.A. in History and Political Science from the University of North Carolina at Chapel Hill.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
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Dec 13, 2022 • 26min

Supporting the Mental Health of a Global Workforce with Laura Maffucci, G-P

In this episode, we consider how to build and recognize a global workforce. We also discuss ways to support the mental wellbeing of employees around the globe. Our guest is Laura Maffucci, Senior Director of Global Total Rewards, HRIS & People Operations at G-P, a company helping organizations to hire in more than 180 countries within days, and without the need to set up costly international subsidiaries.In her role, Laura is responsible for the planning, development, and implementation of the company’s total rewards strategy and the processes and systems that help make the employee experience seamless.  Questions For Laura Include:Tell us about the mission of G-P: G-P helps orgs to beat the competition by quickly expanding into new markets and finding new opportunities – all in just a few clicks. Tell me more. Your #1 Global Employment Platform™ lets orgs hire top talent in over 180 countries and counting – quickly, easily, and compliantly. Why is it important to the business to be able to tap into wider/new talent pools? Do you see different incentives and rewards having more impact on employee engagement in some territories over others? If so, why?Can you paint a picture of the mental stresses placed on employees over the past few years? What about leaders? What have they been grappling with in the 2020s? How can employers keep a better grasp on employees' mental health in real time? What are the signs employers should look out for regarding employee mental wellness?How does 'good leadership' impact engagement and retention levels? How have we seen the societal perceptions of mental wellness in the workplace change over the past few years?More About LauraPrior to joining G-P, Maffucci was Director, Total Rewards and HRIS at Progress, a tech company focused on products to develop, deploy and manage high-impact applications. Prior to Progress, she held roles of increasing responsibility with Ocean Spray Cranberries, where she was awarded HR Award for Innovation and Creativity (2016). Her tenure at Ocean Spray Cranberries was preceded by roles with an emphasis on compensation and HR practices.In her 20+ year career in HR, Maffucci has spoken on global and national platforms about compensation, employee well-being and mental health. She’s a staunch advocate for the employee experience and Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

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