
HRchat Podcast
Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture.Hosted by Bill Banham, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week. The show is approaching 1000 episodes and past guests are from organizations including ADP, SAP, Ceridian, IBM, UPS, Deloitte Consulting LLP, Simon Sinek Inc, NASA, Gartner, SHRM, Government of Canada, Hacking HR, McLean & Company, UPS, Microsoft, Shopify, DisruptHR, McKinsey and Co, Virgin Pulse, Salesforce, Make-A-Wish Foundation, and Coca-Cola Beverages Company.Want to be featured on the show? Learn more here. Podcast Music Credit"Funky One"Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/
Latest episodes

Nov 23, 2022 • 22min
How to Make HR Software Implementation Painless with Bonnie Tinder
In this HRchat episode, we ask: why can HR software implementation be painful and how can we make things better? Bill Banham's guest this time is Bonnie Tinder. Bonnie was named a “Top 100 HR Tech Influencer in 2022” by HR Executive Magazine. For over 25 years, she has worked with top Software companies leading implementation, marketing and sales initiatives. Questions Include:Why is HR software implementation so painful? Why do implementations fail to deliver results almost 50% of the time?How has ease of implementation improved because of better tech and integrations?What are the regrets or things that HR professionals wish they knew before an implementation?You work with big brands who help enterprise clients e.g. SAP SuccessFactors, Workday, Oracle HCM, Cornerstone, ServiceNow or Ultimate Software. What tech would you recommend for HR pros at smaller orgs? What makes an implementation successful?More About Bonnie and RavenIn 2018, Bonnie founded Raven Intelligence—a peer review site for Enterprise Software Consulting, designed to help customers make a well-informed choice in an implementation partner. Raven Intelligence works with leading Systems Integrators and Software Vendors to understand and interpret the Voice of the Customer related to implementation and project success from an independent perspective.In building the Raven community, Bonnie has interviewed over 2,000 customers about their Enterprise Software implementation experiences and has produced several reports on the state of HCM implementation and software, which are available here.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Nov 18, 2022 • 23min
How to Retain Your Best People with Eren Ikiz, Improva Inc.
In this episode, we consider what it takes for companies to retain their best people. Listen too, as we talk about ways to help leaders create a more engaging company culture. Bill Banham's guest this time is Eren Ikiz, Founder of Improva Inc, a leadership development, talent management, and coaching company. Improva offers development centers, talent mappings, a corporate academy, and coaching solutions to help companies manage, develop and retain their best people.Questions For Eren Include:When it comes to retaining and developing talent, what are some of the biggest challenges facing leaders right now? Your team offers a way to design, map and manage an org's talent management system using a new 3-dimensional approach. Can you tell us about it and how it helps HR and leaders? Let's talk about decreasing turnover. The Improva Development Center Solution is designed to increase the awareness of internal talent and develop their skillsets based on their strengths and weaknesses. How can providing professional development opportunities lead to fewer employees wanting to 'jump ship'? Talk about how your ICC and ICF-accredited coaches support managers. What challenges does the coaching help line managers and leaders tackle?Succession planning: How can HR departments help strategize and plan in ways that will mean that the company will not be negatively impacted when they lose key employees?Performance reviews: You offer help with, for example, 360 reviews. How are 360s helpful and is the traditional annual performance review dead?Tell us about Improva's tailor-made and ATD-awarded Corporate Academy. We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Nov 17, 2022 • 22min
Defining the HR Function of the Future with Tunde Kolarinwa, Rexall
In episode 509 of the HRchat podcast, Pauline James, Founder and CEO of Anchor HR returns to host another episode to ask: How do People and Culture divisions need to adapt their approach and services to meet the changing needs of employees and what is the role of technology within this evolution?Listen too, as the episode highlights the Agility Reimagined Summit held in downtown Toronto in September and it's focus on the evolution of the HR Function.Joining Pauline on the show is Tunde Kolarinwa, Vice President of Talent Management at Rexall. Tunde has distinguished himself as a capable leader and is a champion for new ways of working and supporting employees. He is focused on enabling Rexall’s growing workforce to achieve its goals and potential.As a member of Rexall’s Senior Leadership Team, Tunde works closely with the HR team and Rexall’s leadership team on organizational effectiveness, employee engagement tactics, succession planning, recruitment, training and leadership development, career pathing, and workforce planning.Questions for Tunde Include:How do you challenge yourself and your team to take an evidence-based approach to make recommendations and building programs?You spoke at the Agility Reimagined Summit - produced by the HR Gazette and Anchor HR - in downtown Toronto on Sept 14th. In our fireside chat, we discussed the HR function of the future being an insights-driven and adaptive center of innovation. Can you share a key takeaway you are hoping attendees had?Your organization has implemented an 'office as a destination model'. Can you tell us what this means within your organization and how you have been an ambassador for this shift?What advice do you have for HR divisions considering implementing and experimenting with AI and further automation?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Nov 15, 2022 • 25min
Personality Traits of Successful Salespeople with Christopher Croner, SalesDrive, LLC
In this HRchat episode, we focus on challenges related to attracting, hiring, and onboarding Sales pros. Joining Bill Banham on the show today is Psychologist and Sales Assessment Expert, Christopher Croner, Ph.D.Chris is co-author of the book, Never Hire a Bad Salesperson Again, detailing his research and practice in identifying the non-teachable personality traits common to top producers.Dr. Croner developed the DriveTest® online sales test and the Drive Interview, both used for hiring “Hunter” salespeople. Using this method, he has helped more than 1,400 companies worldwide to hire and develop top-performing salespeople.He has served as an adjunct faculty member at the Chicago School of Professional Psychology, teaching personnel selection in the Industrial Psychology Master of Arts program. Dr. Croner is an active member of the Consulting Section of the Illinois Psychological Association and former Co-Program Chair of Chicago Industrial/Organizational Psychologists (CIOP).Questions Include: Can you explain the difference between Hunters and Famers and how each fits into the sales efforts of a company? The cost of hiring and keeping a bad salesperson can range from six to seven figures annually. Talk about the financial and time costs of making a bad Sales hire. Who should lead efforts to attract and interview sales exec candidates? Is that HR, the Sales Manager or another department? How can HR help to align sales competencies with the job spec? What personality traits are critical to determining a salesperson’s long-term potential?What specific elements of a sales candidate’s resume indicate high drive?Is there an assessment to test sales candidates for drive before hiring?What interview questions can our audience use to assess drive in sales candidates?What onboarding steps can HR teams use to maximize a new salesperson’s success?Sales is a dynamic role, affected by factors such as the markets and hitting targets. How often should compensation be reviewed? In Jan 2022, you released the second edition of your book, Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Nov 11, 2022 • 25min
How New Leaders Can Succeed with Bill Treasurer
In this HRchat we talk about ways to maximize the success of new leaders. Our returning guest is Bill Treasurer, Chief Encouragement Officer at Giant Leap Consulting. Bill is an evangelist for courage, a writer, speaker, and consultant. He is on a mission to build workplace courage to deliver fantastic results. He is the originator of the new organizational development practice of courage-building, and the author of Courageous Leadership: A Program for Using Courage to Transform the Workplace. The program has been taught in eleven countries since its launch in 2011.He is also the author of the international bestseller "Courage Goes to Work: How to Build Backbones, Boost Performance, and Get Results,". His latest book, released in September 2022, is called Leadership Two Words at a Time: Simple Truths for Leading Complicated People.Questions Include: Let's talk about your new book (released in Sept 2022), Leadership Two Words at a Time: Simple Truths for Leading Complicated People. You wrote the book based on real-world experiences from the hundreds of leaders that you have worked with in your career. This book is a collection of all of the lessons these leaders wish they had known on day one as a leader. Tell me about the book.The book is geared towards the new leader. Why is the transition into a leadership role one of the most challenging moves a team member will make in their career? What are the consequences of leaders who micromanage? You and the Giant Leap team have conducted 100s of corporate workshops focused on strengthening leadership skills, improving team performance, accelerating innovation, and helping executives behave more courageously. What are some of the common objections you hear from established leaders averse to changing their behaviors?Where does HR fit in? How can HR help to change the mindset of new leaders?Can you share any stories about leaders who've made a positive impact on your career? More About BillBill is an author, daredevil and founder and Chief Encouragement Officer of the world’s first courage-building consulting firm, Giant Leap Consulting, Inc.Over the past two decades, thousands of executives have attended Bill’s keynotes and workshops from renowned organizations including NASA, eBay, Saks Fifth Avenue, Lenovo, USB BankSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Nov 10, 2022 • 27min
People Development Tools for Leaders with Matt Tresidder, Leadr
The average person spends around 90,000 hrs of their life working and yet many employees feel their workplace is broken, and that they don’t feel cared for and developed at work. Who wants to spend 90k hours feeling like that?! To engage and develop employees, we need better leaders in the workplace. Managers need to be better listeners, coaches, and collaborators. Great managers help colleagues learn and grow, recognize their colleagues for doing great work, and make them truly feel cared about.In this HRchat episode, we discuss ways to prime your leaders to better engage and inspire their employees. Our guest in this episode is Matt Tresidder, CEO and founder of Leadr, a people development software that helps leaders grow and develop team members.Matt joined Leadr after six years at the unicorn startup Pushpay where he led all facets of the sales team. He is passionate about hiring, training, and developing leaders at every level of the organization. Questions For Matt Include:What's the mission of Leadr and why you are passionate about the topic of people development?Do you think leaders of hybrid/remote teams get as much out of/engage with employees to the same extent as full-time office-based orgs?According to Gallup research, 79% of workers are disengaged in the workplace. At the same time, we know that companies with engaged workers have 23% more profits. Additionally, teams with thriving workers see significantly lower absenteeism, turnover, and accidents; they also see higher customer loyalty… so why do you think so many employees are disengaged and what can HR and leaders do about it?So we’ve all probably had good 1:1 meetings and bad 1:1 meetings. Do you have any recommendations for making sure you have more good meetings than not?Let’s say a leader is doing all of these things, how do they know if it's working, how would you measure if all this time in 1:1s and asking very intentional questions like these are actually contributing to higher employee engagement? Why do some leaders micromanage? Is it often down to their insecurities or lack of knowledge?In a recent blog post about ways employees can better communicate with aloof or micromanaging leaders, you suggest proactive communication is the answer and can be broken into three categories: For Your ISupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Nov 8, 2022 • 23min
The Science of Stress in the Workplace with Professor Sir Cary Cooper, CBE
In this episode of the HRchat podcast, we focus on wellbeing in the workplace and ways to recognize and tackle stress. Our guest this time is Professor Sir Cary Cooper, CBE, the 50th Anniversary Prof of Organizational Psychology & Health at Manchester Business School, University of Manchester. Sir Cary is the author and editor of 125+ books and one of Britain's most quoted business experts. He is a founding President of the British Academy of Management, a Companion of the Chartered Management Institute and one of only a few UK Fellows of the (American) Academy of Management, past President of the British Association of Counselling and Psychotherapy and President of RELATE. Cary is Chair of the Academy of Social Sciences. He was awarded the CBE by the Queen in 2001 for his contributions to organizational health and safety, and in 2014 he was awarded a Knighthood for his contribution to the social sciences. He was born in the USA, but lives in England and has dual nationality. Questions For Sir Cary Include:At a high level, how can HR leaders help build a culture of employee wellbeing within their org? Your latest book is called Occupational Health and Wellbeing: Challenges and Opportunities in Theory and Practice. The book covers a wealth of topical and relevant themes that include defining wellbeing in a modern world, toxic leadership, mental health first aid, the application of positive psychology, and what the ‘new normal’ might look like. Tell me about the book and hoped-for learning outcomes.Stress has been a fundamental element for your research. What are some of the biggest causes of stress and anxiety and how can stress manifest itself in the workplace?Can Stress ever be a positive? We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Nov 4, 2022 • 21min
Why Networking Helps Your Career with Amy Waninger, Lead at Any Level
In this HRchat episode, we hear from Amy C. Waninger, CEO at Lead at Any Level. Amy is a key voice in helping professionals broaden their perspectives and achieve success in their journey. While some approach with trepidation, Amy helps to cast these subjects in another light, reminding us that failure to engage serves only to limit opportunities. In her book, Network Beyond Bias, she challenges us to, “Invest in people and ideas outside your own norms to create opportunities for yourself and others.”Questions Include:Your background is in tech. What brought you to what you do now?In the business world, what does 'good leadership' look like to you?Tell me about your book, Network Beyond Bias: Making Diversity a Competitive Advantage for Your Career.Why is networking a critical career management and leadership skill?For leaders listening in, what is one simple step they can take to positively impact DEI initiatives within their teams today?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Nov 1, 2022 • 23min
Designing LinkedIn's Culture with Steve Cadigan, Cadigan Talent Ventures
The guest today is Steve Cadigan. Steve is a highly sought-after talent advisor to leaders and organizations across the globe.His work in helping shape the culture at LinkedIn led Stanford University to build a graduate-level class around this ground-breaking work. Steve is frequently asked to appear on global TV and is a frequent guest on Bloomberg West and CNBC. Today, as the Founder of the Silicon Valley-based firm, Cadigan Talent Ventures, Steve advises a wide range of innovative organizations that include Twitter, Cisco, Intel, The Royal Bank of Scotland, Salesforce, and the BBC. He is also regularly retained by some leading Venture Capital and Consulting firms such as Andreesen Horowitz, McKinsey & Company, Sequoia, and Greylock Partners for his counsel on a wide range of talent topics.Steve speaks at conferences and teaches in major universities around the world.Questions Include: You were the first CHRO hired at LinkedIn and led the company's growth up to and through what is still considered one of the most successful IPOs in modern tech. You were responsible for laying the foundation of an amazing transformative culture that has been repeatedly recognized as the gold standard for how to build culture during hyper-growth LinkedIn culture to this day is still revered for its dynamic culture and many University Business Schools have built case studies on the topic. Talk about your role at LinkedIn, the challenges, and what you're most proud of.What are the characteristics of the most successful HR leaders? You describe yourself as a "talent hacker" because you help create unique approaches to inspire success in individuals, teams, and organizations. Talk about work done at Cadigan Talent Ventures.You have been speaking a lot recently about the need for us to build a new language around work - can you share why you feel this way?Today we face one of the most dynamic moments in history when it comes to the role of HR and a changing world of work. What are you most excited about and what gives you hope that the future is bright? More About SteveThroughout his career, the teams, cultures, and organizations Steve has led and helped build have been recognized as exceptional, “world-class” performers by the Wall Street Journal and Fortune Magazine.Before launching his firm, Steve worked as an HR executive for over 25 years at a wide range of companies and induSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Oct 31, 2022 • 22min
Twitter and Company Culture with Bruce Daisley
Twitter has been hitting the headlines over the past week following Elon Musk’s purchase of the social media giant for $44 Billion.The world’s richest man closed his blockbuster purchase of the social media service, propelling Twitter into a new era.While fans of Musk, a self-described "free speech absolutist", look forward to a future of more expansive dialogue, critics suggest that Musk wants to open the platform up to all - including controversial personalities such as Former President Trump and Kayne West. They also question the impact of Musk's new content moderation council. Musk’s team wasted no time terminating the employment of some of the most senior figures at Twitter. Other employees have shared their concerns about what lies ahead and how Twitter’s focus and company culture could change; creating a work environment similar to Tesla. Over the weekend, The New York Times reported that Mr Musk had approved big job cuts across Twitter's workforce. The newspaper said the cuts would take place before workers were due to receive grants of shares in the company as part of their pay deals. This has been denied by Elon Musk and his team. One former Twitter leader has been particularly active in the media over the past few days. Bruce Daisley, former VP at Twitter and author of Eat Sleep Work Repeat: 30 Hacks For Bringing Joy To Your Job has appeared on the Times Radio, Channel 4 News and LBC to offer his take on the purchase of Twitter and what it could mean for Twitter employees. A key figure at Twitter between 2012 and 2020, Bruce was Twitter's most senior employee outside of the United States, in his role of Vice President across Europe, the Middle East, and Africa. He joined the company in 2012 having previously led YouTube UK.Earlier this month, Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events