
HRchat Podcast
Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture.Hosted by Bill Banham, Bob Goodwin, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week. The show is approaching 1000 episodes and past guests are from organizations including ADP, SAP, Ceridian, IBM, UPS, Deloitte Consulting LLP, Simon Sinek Inc, NASA, Gartner, SHRM, Government of Canada, Hacking HR, McLean & Company, UPS, Microsoft, Shopify, DisruptHR, McKinsey and Co, Virgin Pulse, Salesforce, Make-A-Wish Foundation, and Coca-Cola Beverages Company.Want to be featured on the show? Learn more here. Podcast Music Credit"Funky One"Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/
Latest episodes

Jun 27, 2023 • 30min
How HR Can Get More From AI-Generated Content with Graham Glass, CYPHER Learning
In this episode of the HRchat Podcast, we consider ways an LMS can improve the employee experience and impact your bottom line plus we talk about where generative AI fits in. Bill Banham's guest is Graham Glass, Founder and CEO at CYPHER Learning, a company leading the disruption of learning platforms to unleash human potential with modern learning experiences.Questions for Graham include:Last year, you published an article on LinkedIn called 'Top 8 learning barriers and how to avoid them as a course creator'. Can you share some of these barriers with us and suggest ways to overcome them? How can HR and leaders get the most from AI-generated content and what are the risks? Does the proliferation of generative AI mean oral exams will replace written exams?What are the benefits of bite-size learning rather than course-based learning? Let's delve into some of CYPHER Learning features specifically designed for employees:Flexible learning - How does CYPHER help to keep employees engaged with flexible learning programs they can access anytime, anywhere?Onboarding programs - Can you offer some metrics around the success of your onboarding features? 50 countries 20 languagesSkills development - Your team provides training programs that help employees upskill and reskill. Why is this essential in an era of generative AI and other tech that's augmenting and replacing traditional duties and roles?Compliance training - With CYPHER, companies that wish to track employee compliance can select the courses required for compliance, then pick the period they are in compliance and establish if employees need to renew their compliance periodically. Tell us more. We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 22, 2023 • 20min
Navigating Waves of Change with Gregg Brown
In this episode of the HRchat Podcast, we ask: How can we lead others to dive into the never-ending waves of change?Bill's returning guest is Gregg Brown, an in-demand global speaker, and advisor. Gregg engages leaders all over the world to build the courage to dive into the never-ending waves of change. These audiences range from Fortune 500 companies such as Johnson & Johnson, and TD Bank through to international humanitarian organizations including the UN, Habitat for Humanity, and the CDC.Questions for Gregg include:You have a new book coming out. It's called SPARK ACTION. Tell us more.What is the Future of Work looking like from your perspective and how does that impact the HR profession?DEI is the top of mind for many HR professionals today. You talk in the book about how to build a bridge with topics that might be perceived as tough. What are your top tips for our listeners who have to have those conversations?What are those processes to create safe conversations around DEI?Many employees are feeling overwhelmed these days with the amount of change caused by tech and other contextual issues. What are your top tips for people to manage the overwhelm of the constantly changing world of work?prioritization - what about getting rid of the clutter e.g. Chris Lovett - minimalism You lay out a roadmap for people to engage others so they can take action. What’s the #1 thing you can suggest to people to improve their ability to get others to take action quickly - given all the competing pressures going?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 20, 2023 • 20min
Impact of Generative AI on Human Resources with Prerna Ajmera, Microsoft
In this HRchat episode, we attempt to shed light on a topic that's been on everyone's mind: the rise of artificial intelligence in HR. Listen in as we ask 'What does the rise of generative AI mean for the HR profession?'Ever since its launch last November, ChatGPT has been making waves globally, and the HR community is no exception. As AI continues to evolve, it has the potential to revolutionize the way we approach repetitive and mundane tasks in areas like recruitment and onboarding. But what does this mean for the future of HR? What about concerns for job security? And how can we harness the benefits of AI while navigating the inevitable changes that lie ahead?To help us explore these questions and more, Bill Banham is joined by Prerna Ajmera, the General Manager of HR Digital Strategy & Innovation at Microsoft. Prerna leads Microsoft's HR innovation team, delving into cutting-edge technologies such as Generative AI and its application across the business world. She's also a speaker at the HR Tech North America online conference in late June 2023.Listen as Bill and Prerna dive into the increasing role of AI in HR and how it's reshaping traditional practices. We'll discuss the limits of AI and the importance of maintaining that essential human touch in HR processes. And, of course, we'll explore the future development of AI and the evolving role of HR professionals in this rapidly changing landscape.Questions for Prerna include:What inspired you to pursue a career in HR Tech and how did you get started?What work are you currently doing at Microsoft to help accelerate AI enablement for HR?Along with Markus Bernhardt, Chief Evangelist at OBRIZUM, you're involved with a session at the HR Tech North America Conference called 'What does the rise of Generative AI mean for HR?' What are you most excited about sharing at the event and what do you hope the attendees will learn from your session?How do you use AI to enhance employee experiences and HR professionals’ capabilities in your organization?What are some of the benefits and risks of AI in HR Tech and how do you balance them?What would you say to HR pros and other employees who are concerned that AI will replace their roles in the coming years?More About PrernaSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 18, 2023 • 13min
EI Sunday Supplement: Inspiring High Performance
When a leader inspires performance in others, they facilitate optimal outcomes in a variety of situations. A leader who inspires their team will encourage better problem solving, and they’ll both recognize and support the work of those around them.Listen as Debbie Muno and Bill Banham discuss why leaders who inspire those around them — rather than simply managing performance using key performance indicators (KPIs) — will help to empower their teams to perform above and beyond what’s expected. Inspiring performance is an important part of being an effective leader because:Leadership is fundamentally about facilitating the performance of othersManaging performance with rules and key performance indicators usually produces an “expected” result, rather than an “unexpected” high performance resultTeam members learn more and develop their capacities best when they’re inspired, which means an inspiring leader can spur continuous improvement from year to yearSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 15, 2023 • 31min
Growing a Business at Pace with Matthew Pawley, NFP
In this HRchat episode, Bill Banham talks with Matt Pawley, President of the European Region at NFP Corporate Benefits and a recent DisruptHR London speaker. Listen as we discuss his experiences of growing a business at pace and his tips for other leaders and HR pros with aspirations of doing the same.Questions for Matt include:NFP is growing fast. The company has many divisions and partners enabling client success through specialized expertise, innovative technologies, and relationships with highly rated insurers, vendors, and financial institutions across the globe. Tell us about the journey and the challenges of growing a company at pace.How is the economy impacting you at the moment? What are you hearing from the customers? You recently presented at DisruptHR London. Your talk was called Making a Mountain out of a Molehill – Scalable Growth through People. Tell us about your session.We love working with Connor, and have spent lots of time with them recently, particularly with them co-organizing DisruptHRLondon 17.0, what made you add them to the NFP portfolio?In 90 seconds or less, what does 'good HR' look like for you?What's coming up for NFP in the next 6-12 months? Events? Mergers? New tech/services?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 13, 2023 • 15min
Ethical Leader of the Year Award at #SHRM23 with Brian Peckrill, McGowan Fund Fellows Program
In this episode of the HRchat Podcast, Bill Banham talks with Brian Peckrill, Interim Executive Director of the McGowan Fund Fellows Program. The McGowan Fund is thrilled to host the second annual Ethical Leader of the Year Award at SHRM2023 and unveil the winner alongside the SHRM Team in Las Vegas this week!Questions for Brian include:Tell us about the motivations for holding a second Ethical Leader of the Year Award and why you think the SHRM Annual Expo is an appropriate venue for it to be heldTell us about the principles of Ethical Leadership established by William McGowan - How are they being taught today by the McGowan Fund?How important is ethical leadership in the world of work?A recent Ernst & Young study highlighted the importance of empathy, a core principle of ethical leadership, in fostering increased efficiency, creativity, job satisfaction, idea sharing, innovation, and even revenue generation. However, the study also revealed that empathy remains in short supply in 2023. Why do you think that's the case? Given the quiet quitting crisis afflicting talent retention and recruitment, are employees and candidates now in the driver's seat? and does that reinforce the need for ethical leaders?More About the William G. McGowan Charitable FundSince its inception, the Fund has dedicated itself to impacting lives, creating sustainable change, and empowering future generations to reach their fullest potential. They achieve this through grant-making efforts in education, human services, healthcare, and medical research. Their focus is on programs with proven success, measurable outcomes, sustainability plans, and the aim to break cycles of poverty and suffering.Driven by the belief in the power of partnerships and collaboration to maximize impact, the Fund actively seeks opportunities to work with other funders and nonprofit organizations that share their values and philosophy.For more information, visit their website at https://williamgmcgowanfund.org/ We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 12, 2023 • 19min
SHRM23 with Jim Link, SHRM
SHRM Annual Conference and Expo is in full swing and our guest today is Jim Link SHRM-SCP, CHRO at SHRM. Questions for Jim include:The last time we spoke, on the People and Performance Podcast, you were new to the role of CHRO at SHRM. How's it going? What have been some of the challenges and achievements so far?In a recent post on LinkedIn, you shared the following: "Oftentimes, we believe having problem solvers on our team is simply a matter of training and development. Having role models and coaches for problem-solving is also important. Moreover, many organizations fail to utilize coaches effectively because they don’t account for the gap between understanding knowledge and applying knowledge." Can you tell us more?In another recent post, you wrote: "2023 will be a game-changing year with the adoption of technology into more HR functions. Is your organization prepared to keep pace?" What are your predictions for the next 12 months as HR functions and those of other departments continue to be augmented or replaced by generative AI and other technologies?What can we look forward to at the SHRM23 conference?Who are some speakers you're most looking forward to seeing and why?How significant is SHRM turning 75 this year?Tell us about the sessions you are involved inMore About Jim LinkJim is an Atlanta-based business consultant and former Fortune 500 executive specializing in equipping leaders with the tools needed to build best-in-class, inclusive workplaces that drive revenue and profitability.Jim’s experience includes roles of increasing responsibility in human resources, mergers and acquisitions, and operational effectiveness. His personal interests include talent acquisition management, employee and leadership development, equality and equity, employee engagement, internal innovation, and driving rapid business scalability through both organic and inorganic, often complex, growth opportunities.As a recognized thought leader in human capability and the future of work, Jim is a sought-after commentator with the national and international press, features widely on the lecture and speaker circuit, and consults with leaders, companiesSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 11, 2023 • 11min
EI Sunday Supplement: Self-Management
In the realm of HR, adeptly handling our moods, emotions, conduct, and time showcases our proficiency in self-management. By mastering self-management, we unlock the potential for ongoing growth and enhancement in our professional environments. Particularly for leaders, self-management plays a pivotal role.Leaders who possess exceptional self-management skills exhibit remarkable resilience. This enables them to swiftly recover from challenging and high-pressure circumstances. Conversely, leaders lacking in this competency are often characterized as prone to mood swings.In episode five of the EI Sunday Supplement by HR Gazette, Debbie Muno explores why self-management is key to leadership goals and how it can positively influence performance, engagement, and success.Listen as we explore the profound benefits of emotional intelligence training for business leaders and how it can enhance their effectiveness, drive employee engagement, and lead to organizational success.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 8, 2023 • 15min
Event Preview: SHRM23
In this HRchat episode, we preview the SHRM23 conference kicking off this weekend! This year is a milestone event - celebrating the 75th anniversary of the Society for Human Resource Management.With more than 275 sessions, SHRM23 offers attendees in-depth insights into all things HR. Whether attendees are seasoned HR professionals or just starting their careers, there's something for everyone. From the basics that every HR professional needs to offerings tailored for C-suite leaders, to the latest ideas that are reshaping the workplace, SHRM23 will help attendees stay ahead of the curve.One of the highlights of SHRM23 will be the exceptional lineup of main stage speakers. The conference boasts an incredible roster of thought leaders who will share their wisdom and inspire the audience. Main stage speakers who will grace the SHRM23 conference include Mitch Albom, an acclaimed author, columnist, and radio host. Mitch's unique storytelling approach promises to captivate the audience and offer valuable lessons for HR professionals.President Bill Clinton, the 42nd President of the United States will speak too! President Clinton will share his perspectives on leadership, public service, and the future of work.Last but not least, a shoutout to Johnny C. Taylor, Jr., the President and Chief Executive Officer of SHRM. As a leader in the HR industry, Johnny will provide his insights into the future of work and the role of HR professionals in driving meaningful change.Bill spoke with Johnny C. Taylor Jr. last year. Listen here.In addition to the cool sessions, the SHRM Expo will be home to hundreds of the latest HR resources and solution providers. Attendees can explore the exhibition hall and learn more about innovative tools, technologies, and services that can enhance their HR practices. Don't miss the presentations in the Exhibitor Theatres, where attendees can hear directly from the exhibitors and sponsors about their offerings.Networking is an integral part of any conference experience, and SHRM23 offers plenty of opportunities for attendees to connect with peers and industry leaders. Whether attendees choose to attend in person or virtually, they'll have the chance to meet and learn from other HR professionals. One unique networking experience is the peer group networking, which is designed to facilitate connections with like-minded individuals who are faciSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 6, 2023 • 19min
Solving Problems with Melissa Daimler, Udemy
Systems thinking is an approach to problem-solving that sees complex entities as a series of components with each part interacting with, and influencing, the rest.The approach can be applied to managing organizations: the various divisions, units, and teams (the components) of a large organization are seen to continually interact with, and affect, each other. In effect, they behave collectively as a system.We'll be investigating systems thinking in this episode of the HRchat pod!Bill's guest is Melissa Daimler, Chief Learning Officer of Udemy, a leading destination for learning and teaching online. She is helping the company evolve its platform and approach to learning, helping the global workforce also re-design how they think about culture and work. Alongside her team, Melissa is also testing out ideas internally to bring best practices to the companies for which Udemy partners. Melissa is a speaker, panelist, and contributor to Harvard Business Review (HBR) and Forbes. One of the first coaches certified by the International Coach Federation (“ICF”), she graduated from the Pepperdine University Graziadio Business School with a M.S. in Organizational Development.In addition, Melissa is the author of ReCulturing, a playbook for building a business in which employees are clear on the why, what, and how they are working.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events