HRchat Podcast

In this episode of the HRchat pod, Bill Banham welcomes Josh Bersin to the show to share his thoughts on the impact he has made on the world of work,  the evolution of the employee experience and wellbeing initiatives, and where AI will take us in the coming years. In addition, Josh gives a rundown of his latest book, Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations. Questions for Josh include:You're one of the most successful, respected, and well-known voices in the world of work. You have probably received every accolade out there. What motivates you to continue to contribute to the HR space? What would you hope your legacy will be in the world of work?How has the concept of employee experience shifted in the last 10 years? You see wellbeing as a vital part of the employee experience. How has the emphasis on employee wellbeing evolved since the start of 2020?As we continue to see more white-collar roles being replaced and/or augmented, what are your predictions for the evolution of knowledge worker jobs/duties over the next few years? What roles will be replaced entirely and what new opportunities will be created? How will Generative AI and large language models shake up the HR function in the coming years?Your latest book is called 'Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations'. Tell our listeners about it and some of the hoped-for learning outcomes.About Josh BersinJosh founded corporate learning, talent management and HR research and advisory company Bersin & Associates in 2001, selling it to Deloitte in 2012. On retiring from Deloitte in 2018 he went on to launch the Josh Bersin Academy for HR and learning and professionals. In 2020 he brought together a team of analysts and advisors to form The Josh Bersin Company, which undertakes research and advises companies in areas such as HR technology, employee experience and diversity equity and inclusion.Josh is a prolific blogger with nearly 900,000 followers on LinkedIn and he frequently appears in top business publications. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

The guest this time is Bob Gaydos, Founder and CEO of Pendella where he leads a team of innovators in the insurance industry, automating the underwriting process through AI and big data.Questions for Bob include:In a LinkedIn post you shared the following: "Building an innovative startup is a lot like riding a roller coaster. At times, you feel like you want to throw up and at other times it's a beyond-thrilling ride. I'll ride that ride with our team any day! I am so proud of all of the hard work and incredible talent that has gotten us here. We are well on our way to bringing greater financial security to millions of people and future generations." Any advice for others thinking of making the jump and starting a tech business?You and the Pendella team were recently at PrismHR LIVE in Austin, TX. What's the fit? How was the event?What are some key differences between group and individual life insurance policies employees need to understand?Should HR explain this difference to employees in the hiring process?How can individual life insurance become a top employee benefit?How can companies unlock enhanced individual policy coverage for employees through the use of tech?More About Bob GaydosOver the last 10 years, Bob has founded, invested, advised, and operated innovative companies in the benefit & insurance industry such as Maxwell Health: an online benefits administration platform acquired by Sun Life in 2018. Connected Benefits: an online insurance agency acquired by GoHealth in 2016. Limelight Health: a group underwriting platform acquired by Fineos in 2020. GoCo: an online platform for HR, benefits, and payroll. Ideon (formerly Vericred): an innovative data services platform powering digital quote-to-card experiences in health insurance and benefits.More About PendellaPendella’s embedded, white-label individual life and disability insurance solution empowers distributors and carriers to easily offer affordable life and disability insurance options to their customers. The technology automates the underwriting process through the power of artificial intelligence and big data, creating a seamless and highly intuitive policy-buying experience where consumers can buy a policy completely online in minutes without a medical exam.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this HRchat episode, we consider ways to employ people in new territories and some of the compliance and procedural issues that come with it.Bill's guest this time is Sagar Khatri, Co-Founder and CEO at Multiplier, a global employment solution that allows businesses to employ compliantly in markets where they don’t have a legal entity established. Sagar says his plans for the business are underpinned by a mission to rebalance the supply and demand of global talent and to provide more opportunities to those living in developing countries.    Questions for Sagar include:Why is it important to the business to be able to tap into wider/new talent pools? How does borderless employment empower equities of choice, opportunity & inclusion?Can you provide an overview of your global employment solutions software and how it enables businesses to employ compliantly in markets where they don't have a legal entity established?How can global employment solutions respond to the talent shortage faced in some markets such as Canada and the US?What are some of the key challenges that businesses face when it comes to employing workers in foreign markets without a legal entity, and how does your software address these challenges?How does Multiplier ensure compliance with local employment laws and regulations in various markets around the world? Can you share some examples of how it helps businesses navigate complex legal requirements?What are the main benefits that businesses can expect to gain by using your global employment solution? Are there any specific success stories or case studies you can share?How does your software address cultural and language barriers that businesses may encounter when employing workers in foreign markets? Are there any features specifically designed to facilitate communication and collaboration across different cultures?Predictions for the future of work: As the CEO of a global employment solutions software company, what trends and developments do you foresee in the future of international employment, and how is your company preparing to adapt to these changes?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

The HRchat show has reached another big milestone: we've hit episode 600! To celebrate, we are using this episode to highlight the work done by two well-known industry figures for whom we have huge amounts of respect. Episode 600, therefore, features exclusive clips from recent conversations Bill Banham had with Dave Ulrich and Josh Bersin.Listen as Dave and Josh share: What motivates them to continue to contribute to the HR spaceWhat they would hope their world-of-work legacies will beHow the concept of employee experience has shifted in the past decadeTheir take on how generative AI and deep language models will shake up the HR function and employee experience in the coming yearsWe couldn't have reached episode 600 without the continued and humbling support of you, our amazing audience! We love and appreciate you and hope you enjoy this special episode featuring two of HR's biggest names! Read the full article here hr-gazette.com/hrchat-episode-600-with-dave-ulrich-and-josh-bersin/ About Josh BersinJosh is an industry analyst, researcher, educator, and technology analyst covering all aspects of corporate HR, training, talent management, recruiting, leadership, and workplace technology. He was the founder of Bersin & Associates, which is now known as Bersin by Deloitte. I am a keynote speaker and advise HR teams and vendors in the HR space, and also serve as an educator, thought leader, and personal coach to HR and business leaders around the world. Josh's professional goal is to make work life better around the world by helping HR professionals and teams learn, stay informed, and develop deep expertise on world-leading practices that help their companies. He spends his time studying the world of work, HR, and all aspects of workplace technology. He advises vendors and large corporations on their products, HR and leadership strategies, and workplace technology solutions. And I am the Dean of the Josh Bersin Academy.You can learn more at joshbersin.com and bersinacademy.comAbout Dave UlrichRanked as the #1 management guru by Business Week, profiled by Fast Company as one of the world’s top 10 creative people inSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

What are the secret ingredients when implementing an HR Operating Model? In this episode of the HRchat show, we highlight some of the key steps needed to design and transition to a future state operating model successfully.The guest this time is Dr. Dieter Veldsman, Chief Scientist: HR and OD at AIHR (Academy to Innovate HR AIHR)Questions for Dieter include:  You are an award-winning HR Executive and Psychologist, CHRO of the Year 2021, Organizational Design and Development expert, and a keynote speaker. Please introduce yourselfYou and I connected because I saw a post by you on LinkedIn called "What are the secret ingredients when implementing an HR Operating Model?" Before we get into the lessons you shared, can you explain why orgs should consider moving away from traditional HR operating models and "letting go of the past and embracing a new paradigm and ecosystem operating models"?In the same post, you share 10 ingredients for success. Can you run through each of and explain why they matter? In a post on HRD called 'Becoming the CHRO of tomorrow: Essential skills for today's HR Leaders' you suggest HR leaders must develop five domains of expertise to become tomorrow's strategically impactful CHROs. Tell us more.More About Dr Dieter VeldsmenDieter is passionate about ideas, human behavior, and business. He has dedicated his career to the field of Work Psychology and Human Resource Management. With over 15+ years of experience, he has combined his interests to guide organizations in creating desirable workplaces that foster employee satisfaction and retention. Throughout his journey, he has worked with diverse organizations across EMEA, APAC, and LATAM. He has held executive-level positions such as Group Chief People Officer, Director of Consulting Services, and Chief Research Scientist.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this HRchat episode, Bill welcomes back Dave Millner to talk about the role of the HRBP, contextual pressures changing the HR function, and new ways data can help.Dave is an author and Founder at HR Curator Ltd. Dave has a background working in financial services, followed by 30 years of internal and external HR consulting experience at NatWest, PSL, Kenexa and IBM as an occupational psychologist. He has worked directly with various global and multi-national firms offering organizational effectiveness-based solutions focusing on future-proofing their businesses.Dave is referenced as being a key influencer in a number of HR subject areas via his HR Curator brand. He’s also an Associate with Corporate Research Forum (CRF), GPS Asia, the Centre for Effective Organizations at the University of Southern California (USC), and is an Adviser to iPsychTec, a cultural analytics provider.He also is a regular presenter at well-known HR events such as DisruptHR; promoting the role of technology, people analytics, and his belief in the need for HR to be more commercial in its approach.Dave's first book ‘Introduction to People Analytics’ (April 2020) focuses on the changing role of HR and the increasing demand for data insights. The second edition was released this month!Questions for Dave include:The debate around wellbeing reporting is once more on the agenda, following the recent publication of Workplace Intelligence and Deloitte’s second Annual Workplace Wellbeing Study. You shared a post from TLNT called 'Should Companies be Required to Report on Employee Wellbeing?' What's your take? Is wellbeing' an area companies should be mandated to publish metrics?You shared another post recently about how new research is showing that having more top-performing middle managers leads to much better financial outcomes. What are some actions that can set managers and their organizations uSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this episode, we ask: “What does the organization of the future look like?” Joining guest host Pauline James on the show is Michael H. McInerney, President at Executive and Board Services Consulting Group and a recent speaker at the Agility Reimagined Summit.Michael has over 35 years of executive and consulting experience, including positions with companies like IBM, Xerox, Gulf Oil, and Nortel.  He's worked as President and CEO of Avyd Leadership Performance, Sibson Canada, and Navantis, and as a Board member of MBNA Bank and Bank of America (Canada) for 15 years. As a consultant, Michael has worked with over 250 boards of directors and senior executive teams on matters of strategy, governance, human capital, and executive compensation. Michael has co-authored many articles and research including the McKinsey War for Talent and The Return on Leadership (Harvard). Michael holds an MBA from the Ivey School of Business and an Honours BA (English) from York University. Tune in to hear Michael’s insights on navigating a marketplace and workplace that's in a state of constant innovation and designing the organization of the future!We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

The guest this time is Philip Grindell, a behavioral threat management and protective intelligence consultant preventing & resolving 'concerning & threatening behaviors' within private and corporate orgs.Questions for Phillip include:Your company, Defuse, is a behavioral threat management specialist, with expertise in preventing and resolving issues with concerning behaviors from problematic, fixated, and obsessive people. Tell us more.So the mission of Defuse is to "enable the clients we work with to feel safer." In what situations may employees and leaders feel unsafe and how common is this?What are some of the behaviors that should be reported?Checks and balances - your behavioral analysis and profiling, you claim, enables you to provide your clients with a very bespoke response to any behavior or communications of concern. Tell us about the science behind behavioral analysis and profiling. How much remains subjective and what checks are in place to ensure you identify the correct perpetrators? You use a very loaded term, 'workplace violence'. What would you say to folks who'd argue that it's unfair to put all 'offenders' in a bucket labeled 'violent'? What are the 4 categories that makeup ‘workplace violence’?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

The guest this time is Dr. Sylvana Storey, Managing Director at Global Organizational Integrators Ltd and a recent speaker at DisruptHR London. Sylvana is a psychologist and author of The Aperture for Modern CEOs.Questions for Sylvanna include:What does effective leadership look like for you? Let's talk about your book, The Aperture for Modern CEOs. In it, you discuss concepts such as Psychological Contouring and provocation on the impact of leadership behaviours and organizational health. Tell us more.Tell us about your recent DisruptHR London talk: Is DEI Failing? Who Cares?Why do you believe DEI is failing?What are the reasons that cause DEI to fail?How can we learn more get a copy of your book, The Aperture for Modern CEOs?We do our best to ensure editorial objectivity. The views and ideas our guests and sponsors share are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Employee Assistance Programs, when done correctly, can help you support your employee's health and wellbeing.Bill Banham's guest this time is Dr. Jonas Eyford, CEO at Recharge Wellness, a company offering custom wellness programs for organizations across Canada. The firm provides an employee support service (to enhance or replace an EFAP), on-site clinics, and wellness webinars.In late 2022, Jonas and his team made a major upgrade by launching a disruptive EAP which, he says, is "set out to fracture the stale reality of poor engagement with a wholly different approach to EAPs & mental health."Questions for Jonas include: In terms of mental and physical health,  how much harm did the pandemic do to the wellbeing of today's employees? Tell us about the new Employee Assistance Programme from your team and why it's unique. What HR processes need to be in place to support EAPs? What about HR leaders? Do they get enough support?Why is the use of mental health benefits consistently lower in older generations? Does the EAP industry need disruption? If so, why?More About JonasJonas is a chiropractor and consultant living in Toronto. He is passionate about transformation, exploring the challenges of behavior change through physical and psychosocial means.He founded Recharge Wellness in 2013. Clients include Loblaw Digital, Flipp, Top Hat, Wave HQ, Loopio, CGI, Live Nation, Ticketmaster, Clio, Architech, Soho VFX, League, Universe, Invesco, Vena Solutions, and Supreme Cannabis.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events