People Managing People

Your AI tools aren’t failing because the technology is bad — they’re failing because your organisation wasn’t ready. The real issue isn’t the model. It’s the mismatch between how machines operate and how humans work. And the result? Millions sunk into tools that don’t get used, don’t earn trust, or quietly increase complexity instead of reducing it.In this conversation with David Swanagon, founder of the Machine Leadership Journal, we unpack a three-dimensional model that finally explains what’s going wrong. We explore why traditional leadership traits don’t map to AI innovation, why your CHRO needs a seat at the AI strategy table, and how the real challenge of AI is cultural, not technical. If you’ve been treating AI adoption like a tech rollout, it’s time to rethink — fast.Related Links:Join the People Managing People community forumSubscribe to the newsletter to get our latest articles and podcastsConnect with David on LinkedInCheck out Machine LeadershipSupport the show

If you’re looking for a quick how‑to on rolling out AI in your org and actually seeing adoption—not just flashy pilots—you’ll want to stick with today’s episode. Glen Cathey joins us to get real about what it takes to move from “hey, we launched a chatbot” to a workforce that defaults to AI, and why most companies trip themselves up at the starting line.We peel back the usual “let’s train everyone” playbook and instead ask: what happens when leadership doesn’t live what it preaches? How do you build habits, not just certifications? And how do you get everybody (yes, including your tenured folks) to think of AI as a real teammate instead of a toy? Expect a mix of hard truths, practical frameworks, and a few punches at our collective complacency.Related Links:Join the People Managing People community forumSubscribe to the newsletter to get our latest articles and podcastsConnect with Glen on LinkedInCheck out Randstad EnterpriseSupport the show

We’re at a tipping point. The promise of AI to amplify human judgment and creativity is here—but too many organizations are instead using it as a surveillance tool, and in doing so, they’re sending a message: “We don’t trust you.” Amy Centers walks us through what’s really at stake when leaders outsource tough decisions to algorithms, when productivity becomes presence, when brain‑states and nervous systems are treated as afterthoughts. If you’re leading people right now, this episode is your wake‑up call: you can’t just automate the work—you have to humanize it.We dig into the trust gap between organizations and workers, the erosion of judgment when AI becomes a crutch, and what a next‑generation model of work looks like when it’s built around energy cycles, meaning and human capacity—not over‑attendance and endless context‑switching.Related Links:Join the People Managing People community forumSubscribe to the newsletter to get our latest articles and podcastsCheck out this episode’s sponsor: Intuit QuickBooks PayrollConnect with Amy on LinkedInCheck out SmartWorks LabSupport the show

Roxanne Laczo, Head of People Analytics at Cloudflare, Cole Napper, VP at Lightcast, and Noelle London, CEO of Illoominus, dive into the evolving role of AI in people analytics. They discuss which tasks are safe from automation and which are at risk, emphasizing the importance of human context in strategic decisions. The trio also explores how AI can lighten workloads for smaller teams and the growing need for data literacy in HR to maintain relevance. Lastly, they highlight essential skills for future analytics professionals amidst an AI-driven landscape.

We’ve reached the point where “AI in HR” isn’t just a buzzword—it’s a mandate. But with every vendor promising a smarter, faster, more predictive future, it’s getting harder to tell the difference between innovation and smoke and mirrors. In this episode, Alana Fallis and I go deep on how to navigate the noise: What should you actually invest in? How do you build real AI readiness, not just compliance theater? And how do you make sure your “data-driven” decisions don’t quietly erode employee trust?We also tackle the people-and-technology dilemmas that HR leaders are facing right now. From scaling culture without losing soul, to drawing red lines on surveillance and privacy, to the sheer absurdity of AI-generated workplace flirtation—we’re not short on material. These aren’t hypotheticals. They’re real, messy, and urgent. Let’s get into it.Related Links:Join the People Managing People community forumSubscribe to the newsletter to get our latest articles and podcastsConnect with Alana on LinkedInCheck out Quantum MetricTalk HR to MeSupport the show

If you’re out there being told to slap AI tools onto everything and call it “digital transformation,” this episode is your reality check. I sat down with Darren Murph—yes, the remote‑work oracle behind GitLab’s all‑remote strategy—to pull back the curtain on what needs to exist before you ever type “chatbot” or “LLM integration” into your roadmap.We dug into why good documentation isn’t optional anymore, why remote‑work lessons are now directly relevant to AI adoption, and how companies who rushed ahead without building infrastructure are setting themselves up for a trust disaster. In short: if your data, your knowledge systems, your culture aren’t ready for AI, this technology is not your solution—it’s your liability.Related Links:Join the People Managing People community forumSubscribe to the newsletter to get our latest articles and podcastsConnect with Darren on LinkedInCheck out Darren’s websiteSupport the show

Francisco Marin, Founder and CEO of Cognitive Talent Solutions and author of the Network First Manifesto, joins Dan George, Chief Experience Officer, to explore the transformative impact of agentic AI on HR practices. They discuss how AI is shifting from mere analytics to proactive interventions, dramatically reducing onboarding times and enhancing mentorship through data-driven solutions. Key themes include the importance of consent and trust in AI adoption and the growing interest from C-suite leaders in leveraging these innovations for better workforce outcomes.

We’re in an era where everyone’s talking about AI, but few are actually getting value from it. In this episode, futurist and author Ravin Jesuthasan joins host David Rice to unpack why the ROI of AI is still so elusive — and why most organizations are looking at it backwards.Ravin argues that the problem isn’t technological; it’s human. Companies are rushing to deploy tools before they rethink the work itself. He explains how leaders can shift from a tech-first to a work-first mindset, what it really means to be AI fluent, and why the job-based identity that defined the past 150 years of work is quietly crumbling.If you’re an HR leader, executive, or strategist trying to navigate AI adoption without losing the human center of work, this conversation will help you see what transformation actually looks like — and where to start.Related Links:Join the People Managing People community forumSubscribe to the newsletter to get our latest articles and podcastsConnect with Ravin on LinkedInCheck out Mercer and Ravin’s websiteSupport the show

In this lively discussion, Kenneth Corrêa, a global AI educator and author of 'Cognitive Organizations', dives into AI fluency. He emphasizes the shift from predictive to generative AI and stresses the importance of education over fear in fostering responsible implementation. Kenneth reveals that effective AI use is more about empowering humans than replacing them. He also highlights the dangers of casual AI use, practical applications in HR, and the need for leaders to experiment with AI tools to understand their true potential.

Join Jason Lee, fintech pioneer and founder of DailyPay and Salt Labs, as he dives into the complexities of financial wellness programs. He discusses why these initiatives often fail, linking poor engagement to outdated designs and lack of modern tech. Jason shares innovative saving strategies like round-ups and the unexpected benefits of rewards points. He envisions a comprehensive financial wellness 'hospital' to better serve employees and predicts a future with smarter, frictionless financial products that prioritize user experience.