Offcuts

I sit down with Gavin Ballard, founder of Disco Labs and Submarine.    We discuss how a love of Shopify led to the creation of Disco Labs, why they decided to pivot from an agency to a product, the challenges of process transition when pivoting, why being at the coal face of client issues helps with product development, Submarine’s GMT through their existing agency partner network, the importance of the developer experience and a revolutionary new paradigm in online retail; ‘flexible commerce’    Sign up to the newsletter here: https://yourbasketisempty.com/

I sit down Lauren Kleinman, founder of Dreamday and co-founder of The Quality Edit and we discuss why being brand side helped shape the agency model, the impact key hires can have on a business, how a passion project turned into a separate business in The Quality Edit, why gut and intuition are so important for decision making, why hiring for culture and vetting clients reduces the chances of working with assholes and what Lauren’s dreamday looks like.   Proudly powered by Klaviyo ⚡️

I sit down with Harry Willis, Director of Partnerships and Business Development at Relo. We go deep on the recent Blueprint and Klaviyo deal, the power of a consultative product approach, James White’s infamous and trad marked follow the energy principle, the importance of giving in a partner relationship, why the time to value in a partnership requires patience, the pros and cons of being a remote partner manager and his take on personal branding and the power of repurposing content   Proudly powered by Klaviyo ⚡️

I sit down with Dan Partridge, CEO at Swanky. We go deep on transitioning from an entrepreneurial corporate lawyer to the agency world, Shopify’s Commerce Components rollout and it’s impact on the wider market (especially on Commerce Tools), what it’s like working with £100 GMV brands, being cautiously optimistic about the eComm landscape in 2023, the advantages of being vertically agnostic and focussing on subscription brands, the process of coming into a new company and industry as a CEO and the pros and cons of being a lawyer in an agency   Proudly powered by Klaviyo ⚡️

I sit down with Oliver Duffy-Lee, Founder of Authority Agency and we discuss why building authority is key to any services business, how to pivot away from referrals as your key lead generation source, the incredible power of positioning, why being a thinker is better than being a doer, how to produce consistently good content, why differentiation is the biggest challenge for agencies in 2023, AI’s influence on the agency landscape and why Notion is the GOAT when it comes to agency ops.   Proudly powered by Klaviyo ⚡️    #agency #podcast

I sit down with Jim, Chris and Andy from Rotate° agency. We explore the origins of the agency, why the tech stack is secondary to solving client business problems, the evolution and future of headless and composable commerce, working with brands like Seedlip and Chilly’s at the early stages of their growth, why being a fractional digital team is a great way to work with clients, the advantages of hiring senior talent and building a high-performing teams and their go-to agency internal tech stack, which includes: Notion, ASANA, Linear, Slack, Figma / Figjam.   Proudly powered by Klaviyo ⚡️    Link in the comments to listen 🤙   #directtoconsumer #podcast

I sit down with Matt Kennedy, CEO & founder of Fussy. We explore why working in advertising is a great foundation for starting a business, launching a product on kickstarter, being relentlessly focussed on the costumer and product. why growth equals marketing AND ops, their Dragons den experience (spoiler alert, the lift is fake), why everything is a creative opportunity and acquisition opportunities in the current macro climate    Proudly powered by Klaviyo ⚡️   Link in the comments to listen 🤙  #directtoconsumer #podcast

I sit down with Georgie Carter, founder of Pepped. We explore creating an agency by accident, the importance of lifecycle marketing and creating relevant customer experiences, how to optimise your retention strategies, the power of high-value content emails, finding opportunities in the current macro climate, the value of creating a niche position and why SMS is going to be a key strategy for brands in 2023   This episode is proudly brought to you by Klaviyo 🙏  Enjoy ✌️

I sit down with Adison Clark, Co-Founder of P&Co. We explore how a love of music and motorbike-coffee-tattoo culture led to the creation of the brand, the power of community building and DIY content for early stages of growth, why they focussed on psychographics not demographics, why we need to rebrand the term influencer, pivoting from a brand to an agency and the best piece of advice if you’re starting your own brand.   This episode is proudly brought to you by Klaviyo 🙏  Enjoy ✌️

Tim Masek, founder of 1-800-D2C. We explore how a passion for eComm and a spreadsheet turned into 1-800-D2C, the process of curating the most exciting D2C brands and tech, the power of differentiation through branding, why D2C is NOT dead, rethinking traditional events that focus human connection, why Shopify will continue to dominate and what’s next for 1-800-D2C.   This episode is proudly brought to you by Klaviyo 🙏  Enjoy ✌️