eBay for Business

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week’s entire episode is a different format consisting of all live calls with sellers who share their packing do’s and don’ts (and a few of their worst experiences receiving packages.)  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 04:05 -All About Packing - Your Phone Calls! 41:53 - Q&A and Outro   New Links for Ep 162: Discuss the Podcast Forum - https://community.ebay.com/t5/Discuss-the-Podcast/bd-p/eBay_Podcast_GHforum-board eBay Shipping Supplies - https://www.ebay.com/str/ebayshippingsupplies eBay Subscriber Discounts - https://www.sd.ebay.com/subscriberdiscounts (Click the link for eBay Shipping Supplies to see your discount code.)     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Director of Seller Brand and Advertising, Julie Klein visits the podcast to walk us through the details of Promoted Listings; how to use and track them. Griff and Brian answer questions about Promoted Listings, Sent Offer history, reselling printer parts, ePacket service, and withholding shipping costs from a refund.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 04:22 - Promoted Listings with Julie Klein 26:52 - Q&A and Outro   New Links for Ep 161: Updates Are Happening Post on Community - https://community.ebay.com/t5/Selling/Updates-are-happening-to-some-item-specifics-and-category/m-p/32377992#M1861964 7 Questions with Ken Gaitano of SimplyBee - https://community.ebay.com/t5/Announcements/7-Questions-with-Ken-Gaitano-of-SimplyBee/ba-p/32352686 Promoted Listings Standard - https://pages.ebay.com/seller-center/listing-and-marketing/promoted-listings.html Advertising Dashboard (Promoted Listings) - https://www.ebay.com/sh/mktg/pl Craig Dawson (of Two Dogs Dig) - https://www.2dogsdigs.com/     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Audrey Tracy rejoins us as we wrap up our three-part series, Creating A Social Media Campaign. Part 3 focuses on how to measure the results of your campaign. We also talk with sellers Rob and Melissa Stephenson to learn how they use social for their business. Rebecca and Griff answer questions on shipping and the unusual case of the confiscated GSP shipment.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 06:36 - Creating a Social Media Marketing Campaign with Audrey Tracy - Part 3 24:24 - Seller Conversation: Rob & Melissa Stephenson 42:44 - Q&A and Outro   New Links for Ep 160: USPS suspends services to New Zealand effective immediately - https://community.ebay.com/t5/Announcements/USPS-suspends-services-to-New-Zealand-effective-immediately/ba-p/32329898 New requirements for refurbished cell phones and smartphones - https://community.ebay.com/t5/Announcements/New-requirements-for-refurbished-cell-phones-and-smartphones/ba-p/32332311 USPS and FedEx Temporary Peak Rate Increase and Service Delays - https://community.ebay.com/t5/Announcements/Shipping-carrier-peak-season-rate-and-surcharge-update/ba-p/32303386 eBay Standard Envelope - https://pages.ebay.com/seller-center/shipping/ebay-standard-envelope.html USPS Holiday Shipping Deadlines - https://www.usps.com/holiday/holiday-shipping-dates.htm Flea Market Flipper - https://fleamarketflipper.com/ Flea Market Flipper on YouTube - https://www.youtube.com/c/FleaMarketFlipper   eBay Sellers Stores mentioned: Rob and Melissa’s eBay Store “Amazing Views Orlando” - https://www.ebay.com/str/amazingviewsorlando   Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Audrey Tracy returns with Part 2 of our 3 part series to explain how to put your Social Media Plan into action with content, scheduling and engagement tactics. eBay Seller Don Vigeant aka Garbsafari on eBay converses with Griff about his approach to social. Brian and Griff answer two sellers' questions about offering buyers a choice of colors in lots of items in a single listing and turning on and off the Out of Stock option.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 07:10 - Creating a Social Media Marketing Campaign with Audrey Tracy 30:41 - eBay Seller Don Vigeant aka Garbsafari 40:00 - Q&A and Outro   New Links for Ep 159: 8 Facebook Competition Rules You Should Never Ignore - https://www.shortstack.com/blog/facebook-competition-rules/ Buffer.com and hootsuite.com (for scheduling and distribution social content to multiple platforms) https://buffer.com/ https://www.hootsuite.com/ Creating a Listing with Multi Variations - https://ebay.to/2Ycg2yq Volume Pricing How To - https://pages.ebay.com/specialoffers/volumepricing/ eBay Out Of Stock Option Help Page - https://www.ebay.com/help/selling/listings/listing-tips/bulk-listings?id=4160#outofstock eBay selling Preference page - https://ebay.com/uas/selling-pref   Savvy Social Podcast - https://savvysocialpodcast.libsyn.com Social Pros Podcast - https://socialpros.libsyn.com Trad’r Don’s Instagram - https://www.instagram.com/garbsafari/ Trad’r Don’s Facebook for Garb Safari - https://www.facebook.com/GarbSafari/   eBay Sellers Stores mentioned: Don Vigeant aka Trad’r Don on eBay (Garbsafari) - https://www.ebay.com/str/garbsafari     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Audrey Tracy joins Griff to kick off a three-part series on using social media to promote your business. Rebecca and Griff answer two seller questions on Returns.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 06:01 - Creating a Social Media Marketing Campaign with Audrey Tracy 27:30 - Q&A and Outro   New Links for Ep 158: Lower Final Value Fees in Parts and Accessories - https://community.ebay.com/t5/Announcements/We-re-lowering-fees-in-all-Parts-amp-Accessories-categories/ba-p/32299980 Carrier Peak Season Rate Update - https://community.ebay.com/t5/Announcements/Shipping-carrier-peak-season-rate-and-surcharge-update/ba-p/32303386 Jordan Sweetnam Update on eBay Events - https://community.ebay.com/t5/Announcements/Blending-online-amp-in-person-business/ba-p/32309703 Facebook Business - https://www.facebook.com/business/pages/set-up Instagram Business - https://business.instagram.com/ Tiktok for Business - https://www.tiktok.com/business/en-US Twitter for Business - https://business.twitter.com/en/basics/intro-twitter-for-business.html Pinterest Business - https://business.pinterest.com/en/ YouTube for Business - https://www.youtube.com/channel/UCwzySbzUWiKqG84jOnbeB1w Canva - https://www.canva.com/ Fiverr - https://www.fiverr.com/     eBay Sellers Stores mentioned: Tom in the UK  - https://www.ebay.co.uk/str/scheppachdirect       Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Griff and Brian are joined by sellers Liz O’Kane and Bill Webster to share with us their product photo tips and the tools they use. Griff and Brian answer three questions from eBay sellers Steve (brokenspoke-27), Really Cool Surplus, and Laurie (Hearts Desire Fiber).     To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 05:36 - Photo Tips with Liz O’Kane and Bill Webster 36:01 - Q&A and Outro   New Links for Ep 157: Seller Protections for shipping delays due to Tropical Storm Nicholas in Southeast US - https://community.ebay.com/t5/Announcements/Seller-Protections-for-shipping-delays-due-to-Tropical-Storm/ba-p/32282010 Seller Check in For September - https://sellerevents.ebay.com/events/details/ebay-ebay-seller-events-presents-september-seller-check-in/ Seller Community Podcast - https://listperfectly.com/podcast/ Procam 8 for iOS Website - https://www.procamapp.com/ Google Photos - https://play.google.com/store/apps/details?id=com.google.android.apps.photos&hl=en_US&gl=US Pictar App Website - https://www.pictarworld.com/pages/pictar-app Snappy Video Capture on eBay - https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2544528.m570.l1311&_nkw=snappy+video+snapshot&_sacat=0 24” x 24” x 24” Self-Contained Lightbox Examples - https://ebay.to/3hMdIVY White Studio Paper for Backgrounds - https://ebay.to/2Xw9omB Seller Hub Promotions Dashboard - https://www.ebay.com/sh/mkt/promotionmanager/dashboard eBay Standard Envelope - https://pages.ebay.com/seller-center/shipping/ebay-standard-envelope.html#m22_tb_a1__10   eBay Sellers Stores mentioned: Liz O’Kane On eBay (Colorado Reworn) - https://www.ebay.com/str/coloradoreworn Bill and Maida Webster on eBay - https://www.ebay.com/str/connectibles     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Griff and Manager of eBay’s Global Update Team Chelsea Cooley go over the finer points of the 2021 Fall Seller Update announced on Sep 8. And Rebecca and Griff address three questions from sellers JD, Tracey, and Shauna on shortening long eBay Store URLs, reducing the incidence of returns for old fragrances, and to relist or not to relist an item that eBay has ended.    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 06:14 - 2021 Fall Seller Update with Chelsea Cooley 29:25 - Q&A and Outro     New Links for Ep 156: Fall Seller Update - https://www.ebay.com/sellerupdate Announcement Board Post on USPS Suspension Of Service to Australia - https://community.ebay.com/t5/Announcements/USPS-to-suspend-package-services-to-Australia-effective/ba-p/32243280 Small Business Chronicle Page on Redirecting Your Domain to Your eBay Store - https://smallbusiness.chron.com/set-up-paypal-ebay-12196.html Prohibited and Restricted Items Policy Page (bitly redirect link) - https://ebay.to/3nopmtM   eBay Sellers Stores mentioned: Griff’s custom eBay store URL - http://griffville.com Shawna Hair - https://www.ebay.com/usr/oneof5hairs     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, We get an update on eBay School with Content Manager Sandy Matos and we check in with Lynn Dralle (TheQueenOfAuctions) to get a business update. Brian and Griff tackle three thorny seller questions on additional bidding formats, GSP shipments gone astray, and using capitals and apostrophes in listing titles (with a side trip through the Google Editorial and Professional Requirement for inclusion in Shopping).  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 03:58 - eBay School with Sandy Matos 12:46 - Seller Conversation: Holiday Prep with Lynn Dralle 27:46 - Q&A and Outro     New Links for Ep 155: Hurricane Ida Updates for Sellers - https://community.ebay.com/t5/Announcements/UPDATE-Seller-Protections-extended-to-additional-regions/ba-p/32232248 Authenticity Guarantee for Handbags and Fee Increase - https://community.ebay.com/t5/Announcements/Important-information-for-sellers-listing-luxury-handbags/ba-p/32218604 eBay Seller School - https://sellerschool.ebay.com/ Lynn’s website - http://www.thequeenofauctions.com/ Lynn’s eZine Cash for Coffee Mugs - http://www.thequeenofauctions.com/ebay-ebooks/cash-for-coffee-mugs.php?id=home-promo Google Merchant Support - https://support.google.com/merchants Google Editorial and Professional Requirements (for Shopping Inclusion) - https://support.google.com/merchants/answer/6150244 Google Shopping Title Information Requirements - https://support.google.com/merchants/answer/6324415 Cold Gazpacho Cookbook - https://www.ebay.com/itm/402920456194?epid=27047832434&hash=item5dcfee4002:g:VbIAAOSws5Vgxy3f   eBay Sellers Stores mentioned: Lynn Dralle’s eBay Store - https://www.ebay.com/str/thequeenofauctionsallaboardinc     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Kathy Terrill of ILoveToBeSelling.com joins Griff to go over the recently upgraded eBay Store features like Edit Categories and Coupons. eBay for Business Sweepstakes participant seller Amanda Wegner calls in to share her best tips for the holiday selling season. Rebecca returns to help with three seller questions from Donna, Becky T, and Linda.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 03:57 - Holiday Sourcing Tip with Amanda Wegner 07:49 - New eBay Stores Feature Enhancements with Kathy Terrill 25:40 - Q&A and Outro     New Links for Ep 154: eBay Standard Envelope - https://pages.ebay.com/seller-center/shipping/ebay-standard-envelope.html eBay Store News Announcement - https://community.ebay.com/t5/Announcements/Announcing-improvements-and-features-now-live-on-the-eBay-Stores/ba-p/32117600 Manage Your eBay Store Help Page - https://www.ebay.com/help/selling/ebay-stores/manage-ebay-store?id=4090 eBay Stores Master Tips - https://ilovetobeselling.com/webinars-and-workshops/ebay-store-master-tips/ Theresa Cox’s Presentation from eBay Open 2021 - https://www.youtube.com/watch?v=WVxYqc8Wnlg Promotions Manager: Order and Shipping Discounts - https://pages.ebay.com/seller-center/listing-and-marketing/promotions-manager.html Saved Seller (Stores) List - https://www.ebay.com/myb/SavedSellers Create Store eMail Newsletter - https://www.ebay.com/sh/str/newsletter   eBay Sellers Stores mentioned: Amanda Wegner’s eBay Store - https://www.ebay.com/str/shortcakesstuff     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Director of Trading Cards Bob Means returns to talk about the beta release of two new features for trading cards. Kirsty Dunn is here urging sellers to apply for the second annual Up and Running Grants by September 3rd! eBay Seller Ann Kulinski shares her Holiday Sourcing tactics. Griff and Brian answer questions: Getting started with the Global Shipping Program; Do I need two eBay Stores?; and embedding Freight as a shipping option for big stuff.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro 04:56 - Trading Cards Update with Bob Means 14:00 - Up and Running Grant with Kirsty Dunn 22:50 - Holiday Sourcing Tip with Ann Kulinski 28:49 - Q&A and Outro   New Links for Ep 153: eBay Trading Cards Hub: Collection and Price Guide Betas - https://pages.ebay.com/tradinghub/ eBay Up and Running Grants - http://ebay.helloalice.com/ Shipping Options Page - https://www.ebay.com/help/selling/shipping-items/setting-shipping-options?id=4089#freight Freight Shipping Information - https://pages.ebay.com/seller-center/shipping/freight-shipping.html Global Shipping Program - https://pages.ebay.com/seller-center/shipping/ebay-global-shipping-program.html   eBay Sellers Stores mentioned: Ann Kulinski’s eBay Store - https://www.ebay.com/str/grannieanniesattic     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast