

eBay for Business
eBay
The eBay for Business podcast is the number one eBay related podcast and a top e-commerce resource featuring eBay sellers, eBay employees and industry experts. This is the definitive weekly source for the information and inspiration needed to start, run and grow a business on eBay, the world’s most powerful marketplace. Find out more at ebay.com/podcast, reach us at 1-888-723-4630, or podcast@ebay.com.
Episodes
Mentioned books

Jan 4, 2022 • 44min
eBay for Business - Ep 172 - A Conversation with eBay Sellers Rich and Nila Siok of Appealing Signs
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, 2022 Up and Running Grant Recipients Rich and Nila Siok of Appealing Signs join Griff to talk about the application process, their plans for the proceeds and the state of the sign business on eBay. Audrey Tracy returns as co-host (Brian and Rebecca are off this week) to help answer a question about Global Shipping Program buyers who complain about the import charges as well as a suggestion for feedback. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 04:23 - A Conversation with Rich and Nila Siok 22:50 - Q&A and Outro New links for Ep 172 Important information for sellers listing sneakers - https://community.ebay.com/t5/Announcements/Important-information-for-sellers-listing-sneakers/ba-p/32574737 2021 Winners of the eBay Entrepreneurship Awards - https://www.ebayinc.com/stories/news/spotlighting-the-2021-winners-of-ebays-entrepreneurship-awards/ eBay Sellers Stores mentioned: Rich and Nila Siok’s eBay Store Appealing Signs - https://www.ebay.com/str/appealingsigns Debitendcredits eBay Store - https://www.ebay.com/str/debitendcredits Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Dec 28, 2021 • 1h 3min
eBay for Business - Ep 171 - The End of the Year “Best Of” eBay For Business Podcast Episode
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week Brian and Griff revisit two seller conversations from 2020: eBay seller Adrien Lavoie and Quorvardis and Carlo Lawrence. And the boys review (and comment on) the 2022 pre-announced carrier rate changes (aka, hikes). To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 13:40 - Ep 102 - Best Of - Adrien Lavoie 35:59 - Interstitial 36:51 - Ep 108 - Best Of - Quorvardis and Carlo Lawrence 59:24 - Outro New links for Ep 171 Important Update: 2022 shipping carrier rate changes - https://community.ebay.com/t5/Announcements/Important-Update-2022-shipping-carrier-rate-changes/ba-p/32562054 International Standard Delivery Rates - https://pages.ebay.com/seller-center/shipping/ebay-international-standard.html 21 for “21 - The eBay listings That Went Viral This Year - https://community.ebay.com/t5/Announcements/21-for-21-The-eBay-Listings-That-Went-Viral-This-Year/ba-p/32562123 Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Dec 21, 2021 • 41min
eBay for Business - Ep 170 - From Zero to Top Rated In One Year
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Griff and Brian talk with eBay Seller Chris Faraone (User ID: MassMagazineMan) who started selling full time on eBay at the start of 2021 and ends the year with eTRS status and a whole lotta sales of magazines and more. Griff and Brian answer a seller question about GSP and a request for a Store Category Sort on the Active Listings page. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 09:30 - From Zero to Top Rated in One Year with Chris Faraon 32:56 - Q&A and Outro New links for Ep 170 eBay to extend seller protections to sellers impacted by the tornadoes in the Southeast and Midwest - https://community.ebay.com/t5/Announcements/eBay-to-extend-seller-protections-to-sellers-impacted-by-the/ba-p/32533244 Collectibles sellers, join us at the inaugural sports cards & memorabilia show: The MINT Collective - https://community.ebay.com/t5/Announcements/Collectibles-sellers-join-us-at-the-inaugural-sports-cards-amp/ba-p/32538193 2021 Up & Running Grant Recipients - https://community.ebay.com/t5/Announcements/2021-Up-amp-Running-Grant-Recipients/ba-p/32546805 eBay Sellers Stores mentioned: Chris’s eBay Store - https://www.ebay.com/str/massmagsandmore Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Dec 14, 2021 • 38min
eBay for Business - Ep 169 - Promoted Listings Advanced with eBay Seller Jeffry Radspinner of Venture Surplus
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week eBay seller Jeffry explains why he joined the Promoted Listings Advanced Beta and how it’s working for his business selling military surplus gear. And Rebecca returns to help answer seller questions about additional Ship From addresses, how to search Active Listings, and do Coupons stack on Best Offers. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 09:22 -Promoted Listings Advanced with Jeffry Radspinner 30:44 - Q&A and Outro New links for Ep 169 A big change to federal tax reporting laws that will affect small-scale sellers - https://community.ebay.com/t5/Announcements/A-big-change-to-federal-tax-reporting-laws-that-will-affect/ba-p/32508057 IRS Webpage on 1099-K - https://www.irs.gov/businesses/understanding-your-form-1099-k New eBay 3D true view offers buyers 360-degree item views - https://community.ebay.com/t5/Announcements/New-eBay-3D-true-view-offers-buyers-360-degree-item-views/ba-p/32499931 Carrier Holiday Shipping Cut Off Dates - https://ir.ebaystatic.com/pictures/aw/sc/seasonal-playbook/21/ebay_2021_holiday_carrier_shipping_deadlines.pdf eBay Sellers Stores mentioned: Jeffry Radspinner’s eBay Store “Venture Surplus” - https://www.ebay.com/str/venturesurplus Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Dec 7, 2021 • 50min
eBay for Business - Ep 168 - Handling Difficult Customer Situations
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week we learn more about the new eBay finance program called eBay Seller Capital and Griff and Brian have a conversation with eBay sellers Craig Dawson, Shari Smith and Liz O’Kane about how they handle difficult customer situations. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 06:08 - eBay Seller Capital Explained 18:49 - Handling Difficult Customer Situations 47:55 - Q&A and Outro New links for Ep 168 eBay Acquires Sneaker Con - https://www.ebayinc.com/stories/news/ebay-acquires-sneaker-con-authentication-business/ New Features For Promoted Listings Advanced - https://community.ebay.com/t5/Announcements/New-features-now-live-for-Promoted-Listings-Advanced-BETA/ba-p/32502921 eBay Seller Capital - https://pages.ebay.com/sellercapital/ Seller Community Podcast - https://listperfectly.com/podcast/ Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Nov 30, 2021 • 54min
eBay for Business - Ep 167 - The “Best Of” eBay For Business Podcast: Four Seller Conversations.
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week Griff & Brian revisit four seller interviews from our first 50 episodes. Lynn Dralle talks about handling difficult customers, Joey Ruffalo shares tips for evaluating inventory, Danna Crawford talks about her history as a business mentor, and William and Wendy Fortin remember their lives before eBay. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 01:42 - Lynne Dralle - Difficult Customers 12:11 - Joey Ruffalo - Evaluating Your Inventory 29:29 - Danna Crawford - Business Mentorship 43:21 - William and Wendy Fortin - A Life before eBay 52:01 - Q&A and Outro Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Nov 23, 2021 • 60min
eBay for Business - Ep 166 - eBay Returns - Options and Strategies
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week Brian and Griff go walk through the various options when using eBay Returns. eBay seller Richard Cooley returns to the podcast desk to share his return thoughts and strategies. And Griff and Brian answer questions about Templates and PO confusion around eBay Standard Envelope. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 05:23 - eBay Returns - Process & Options 30:42 - Seller Conversation: How I Handle Returns with Richard Cooley 45:57 - Q&A and Outro New Links for Ep 166: Dec. Seller Check In - https://sellerevents.ebay.com/events/details/ebay-ebay-seller-conferences-presents-december-seller-check-in/ Returns Business Policies Page - https://www.bizpolicy.ebay.com/businesspolicy/manage Ep 122 How To Handle International Returns - https://community.ebay.com/t5/eBay-for-Business-Podcast/Episode-122-How-To-Handle-International-Returns/ba-p/31491050 Return Preferences Rules Link - https://www.ebay.com/rtn/Return/SellerRules?forced=1 Templates - https://bulksell.ebay.com/ws/eBayISAPI.dll?SingleList eBay Sellers Stores mentioned: Richard Cooley’s eBay Store: - https://www.ebay.com/str/quickshipem Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Nov 16, 2021 • 40min
eBay for Business - Ep 165 - Holiday Peak Shipping Update & Tracking Inventory
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay Senior Director of Shipping Stuart Reichenbach is here to update us on the status of shipping service levels for the three big carriers. And eBay Sellers Ray Wayman and Babette Ogawa share their systems for tracking their inventory. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 03:32 - New Peak Shipping Update with Stuart Reichenbach 22:40 - How I Track Inventory Part 1 with Ray Wayman 30:09 - How I Track Inventory Part II with Babette Ogawa 33:10 - Outro New Links for Ep 165: Updates to how your seller information is displayed on mobile web - https://community.ebay.com/t5/Announcements/Updates-to-how-your-seller-information-is-displayed-on-mobile/ba-p/32444378 Oh Ship! Video - https://youtu.be/-SvWLMr0HCY Barcodery - http://www.barcodery.com Zebra DS2278 Barcode Scanner - https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2334524.m570.l1313&_nkw=zebra+ds2278+barcode+scanner&_sacat=11890&LH_TitleDesc=0&_odkw=zebra+ds2278&_osacat=11890 Sellbrite- https://www.sellbrite.com/ eBay Sellers Stores mentioned: Ray Wayman’s eBay Store - https://www.ebay.com/str/nationaldutysupplyinc Babette’s eBay Store - https://www.ebay.com/str/rockymountainglasscrafts Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Nov 9, 2021 • 35min
eBay for Business - Ep 164 - We Answer Your Questions
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week is dedicated to your questions. No guests, no special topics. Just you! Rebecca is back and helps answer questions on Best Match, how to keep shipped items from freezing in transit, stock photos, changes to the Seller Invoice, how much to spend on promotions, 1099-K forms and sales taxes, and USPS Parcel Select. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 03:50 - Q&A 33:10 - Outro New Links for Ep 164: New Features Now Live for eBay Stores - https://community.ebay.com/t5/Announcements/New-features-now-live-for-eBay-Stores/ba-p/32433049 eBay and 1099k - https://www.ebay.com/help/selling/fees-credits-invoices/ebay-form-1099k?id=4794&st=12&pos=2&query=eBay%20and%20Form%201099-K&intent=Optimizing%20for%20Best&context=9071_SELLER&docId=HELP1463 Advertising Dashboard (Seller Hub - requires sign in) - https://www.ebay.com/sh/mktg/pl Cost Of Good Sold (Wikipedia) - https://en.wikipedia.org/wiki/Cost_of_goods_sold Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Nov 2, 2021 • 36min
eBay for Business - Ep 163 - Talking Taxes with Barbara Weltman and A Seller Conversation with Amy and Scott Warren
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Barbara Weltman returns to update us on important changes to the US tax code and we visit with eBay Sellers Amy and Scott Warren of The Apple Barrel on eBay, about their experience at the recent seller event in Las Vegas and their business during the past year and a half. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 03:25 - Talking Taxes 2021 with Barbara Weltman 21:33 - Seller Conversation - Seller Remix with Amy & Scott Warren 34:46 - Q&A and Outro New Links for Ep 163: International Standard Delivery Temporary Rate Increase - https://community.ebay.com/t5/Announcements/eBay-International-Standard-Delivery-Temporary-Rate-Adjustments/ba-p/32416420 Navigating Hard to Find Items - https://community.ebay.com/t5/Announcements/Navigating-the-Hard-to-Find-Holiday-Season/ba-p/32411929 Changes to 1099-K - https://blog.tax1099.com/major-changes-to-1099-k-reporting/ Barbara Weltman’s Website: Big Ideas for Small Business - https://bigideasforsmallbusiness.com/ eBay Sellers Stores mentioned: Scott and Amy Warren’s eBay Store: The Apple Barrell - https://www.ebay.com/str/theapplebarrel Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast