This week we dive into the murky world of data brokers, courtesy of a new report by Reset Tech Australia. The report provides a fascinating window into how data brokers operate - particularly the granular categories and segments that online users are categorised into. This data is sold to advertisers and, in some cases, even law enforcement bodies and other authorities.  We share our reactions about the report and discuss how the availability of data about sensitive topics such as gambling, alcohol consumption, financial stress can make us more vulnerable to exploitation.   Links: Report: Australians for Sale https://au.reset.tech/uploads/Reset.Tech-Report-Australians-for-Sale-2023.pdf Article about Target working out a teen was pregnant (Forbes) https://www.forbes.com/sites/kashmirhill/2012/02/16/how-target-figured-out-a-teen-girl-was-pregnant-before-her-father-did/ Article about data broker selling data from Muslim prayer app (VICE) https://www.vice.com/en/article/epdkze/muslim-apps-location-data-military-xmode Investigation into data brokers (The Markup) https://themarkup.org/privacy/2021/09/30/theres-a-multibillion-dollar-market-for-your-phones-location-data Academic article defining 'online manipulation' (Susser, Roessler and Nissenbaum) https://policyreview.info/articles/analysis/technology-autonomy-and-manipulation   Credits: Editing and post-production by Martin Franklin (East Coast Studio) eastcoaststudio.com.au Music by Bensound.com

This week we explore the world of trust and safety, those teams at digital platforms and other tech service providers entrusted with ensuring services are safe for users. These teams have grown in size and influence over the past decade, in response to the growth in the use of social media as well as the emergence of challenges including mis- and disinformation and increasing hate speech. But they’ve also come under fire - from ideological opponents who see them as biased censors, as well being the target of layoffs. We unpack these issues and also explore the evolution and challenges associated with the profession. Links: Christine Lehane on what trust and safety involves (Medium) https://medium.com/@christinemlehane/a-career-in-trust-safety-you-know-more-than-you-know-3a02f63059a4 Trust and safety – the most important tech job you’ve never heard of (New Scientist) https://www.newscientist.com/article/2403999-trust-and-safety-the-most-important-tech-job-youve-never-heard-of/ Trust and safety on Wikipedia https://en.wikipedia.org/wiki/Trust_and_safety Article on the impact of tech layoffs and understaffing outside the US https://www.nbcnews.com/tech/tech-news/tech-layoffs-hit-trust-safety-teams-raising-fears-backsliding-efforts-rcna69111 What are the twitter files and why do they matter? (NPR) https://www.npr.org/2022/12/14/1142666067/elon-musk-is-using-the-twitter-files-to-discredit-foes-and-push-conspiracy-theor The Techno-Optimist Manifesto (Andreessen Horowitz) https://a16z.com/the-techno-optimist-manifesto/ Welcome to hell Elon (The Verge) https://www.theverge.com/2022/10/28/23428132/elon-musk-twitter-acquisition-problems-speech-moderation Interview with Twitter's former Head of Trust and Safety Del Harvey (Wired) https://www.wired.com/story/del-harvey-twitter-trust-and-safety-breaks-her-silence/

In this year-end recap, the hosts reflect on the big conversation topics of the year including AI and privacy reform. They discuss the changing conversations about AI and express frustration about the slow progress of privacy regulation in Australia. They also express excitement for the future and the importance of diverse perspectives.

This week we explore the human side of cybercrime, via a conversation with Dr Jonathan Lusthaus, director of The Human Cybercriminal Project at the University of Oxford. Jonathan (full bio below) has spent over a decade researching who cybercriminals are, what drives them, and how they organise themselves, collaborate and innovate. We explore his findings – which he chronicled in his book Industry of Anonymity (link below) – and why he ultimately believes that the cybercrime industry is “a tragedy”. Jonathan Lusthaus bio Dr Jonathan Lusthaus is Director of The Human Cybercriminal Project at the University of Oxford. He is an Associate Professor in Global Sociology in the Department of Sociology, a joint appointment held with the Oxford School of Global and Area Studies. He is also a Governing Body Fellow of St Antony's College. Jonathan’s research focuses on the "human" side of profit-driven cybercrime: who cybercriminals are and how they are organised. He is a regular speaker at major conferences and is the author of Industry of Anonymity: Inside the Business of Cybercrime published by Harvard University Press. https://www.sociology.ox.ac.uk/people/jonathan-lusthaus#:~:text=Dr%20Jonathan%20Lusthaus%20is%20Director,Member%20of%20St%20Antony's%20College. Links: Book: Industry of Anonymity: Inside the Business of Cybercrime https://www.hup.harvard.edu/books/9780674979413 Newsletter: Industry of Anonymity, https://industryofanonymity.substack.com/ Book: Dark Market https://www.amazon.com.au/Darkmarket-Misha-Glenny/dp/0307476448 Credits: Editing and post-production by Martin Franklin (East Coast Studio) eastcoaststudio.com.au Music by Bensound.com

This podcast unravels the drama surrounding Sam Altman's firing and reinstatement at OpenAI, shedding light on AI safety approaches and self-governance in the tech community. It also delves into the US Government's executive order on safe and trustworthy AI, the UK government's AI Safety Summit, and concerns about the future of technology and AI regulation.

This week's podcast explores the lack of privacy protection for employees in Australia, the rise of surveillance tools in the workplace, the challenges of maintaining employee engagement in a hybrid work environment, and the importance of collective action in advocating for privacy rights.

Tessa Loftus, privacy communications expert, joins the podcast to debate the effectiveness of privacy policies. They discuss the lack of reader engagement with privacy policies and the need for clearer communication. The limitations of fair and reasonable privacy laws are explored, highlighting the importance of clear and understandable policies. They advocate for including communication professionals in policy writing and emphasize the need for organizational accountability.

Johanna Weaver, Director of the Tech Policy Design Centre at the Australian National University, discusses current tech policy challenges, the Australian approach to tech policy, and the Centre's work. They explore the mission of shaping technology for humanity, the importance of coordination in tech policy, and the activities of the centre in developing tech policy, including the tech policy atlas for AI regulation analysis.

This week Jordan sits down with Brett Watson, elevenM's resident expert on Digital ID to figure out how far we are from proving who's a dog on the internet. The Optus data breach led to a renewed commitment to modernising the way that we prove our identity online. Today there is a huge amount of activity in this complex space. In just the last few weeks, the Australian government released draft legislation to establish a national digital identity framework, and the several major banks and a major payment service provider announced that they are forging ahead with their own, private solution. But what actually is a digital ID and how do all these frameworks and solutions fit together? Links: All about the DVS and other government identity matching services: https://www.idmatch.gov.au/ The Commonwealth Government’s Digital ID website: https://www.digitalidentity.gov.au/ The Trusted Digital Identity Framework: https://www.digitalidentity.gov.au/tdif About the Trusted Digital identity Framework ID proofing levels (which we mentioned but didn't come back to in the show): https://www.digitalidentity.gov.au/about/what-are-id-proofing-levels Draft legislation: Digital Identity Bill 2023 (https://www.digitalidentity.gov.au/have-your-say/2023-digital-id-bill-and-rules-submissions); Draft legislation: Identity Verification Services Bill 2023 (https://www.aph.gov.au/Parliamentary_Business/Bills_Legislation/Bills_Search_Results/Result?bId=r7085). Connect ID: https://connectid.com.au/ Article describing the launch of Connect ID: https://www.themandarin.com.au/232499-commonwealth-bank-leapfrogs-delayed-government-digital-identity-launch-with-connectid/ NAB Digital Next podcast - episode with David Birch on Digital ID: https://news.nab.com.au/news/nab-digital-next-identity-fraud-and-the-rise-of-the-bots-with-david-birch/ Stephen Wilson of Lockstep on Digital ID: https://lockstep.com.au/rip-trusted-digital-identity-but-whither-australias-tdif/

This week we deconstruct the idea of social license in tech, starting with the story of a technology that Google and Facebook didn't dare release, but which is now available to everyone.   Originally coined in the context of mining and extractive industries, 'social license' refers to community acceptance of a company's business practices. For some companies, maintaining social license can be an effective check on behaviour, but for tech startups like ClearviewAI and PimEyes, well, not so much.   Links: Kashmir Hill on how the tech giants held back on facial recognition (NYT) https://www.nytimes.com/2023/09/09/technology/google-facebook-facial-recognition.html   Social license explainer (The Ethics Centre) https://ethics.org.au/ethics-explainer-social-license-to-operate/   OAIC submission on social license in AI (OAIC) https://www.oaic.gov.au/engage-with-us/submissions/developing-standards-for-artificial-intelligence-hearing-australias-voice-submission-to-standards-australia