

Nonprofit Leadership Podcast
Dr. Rob Harter
The Nonprofit Leadership Podcast discusses important issues facing nonprofit leaders in our community and features real stories from real leaders about what strategies and practices have made them successful. Enjoy the show!
Episodes
Mentioned books

Oct 13, 2021 • 35min
Why is telling your story so important to the mission and brand of your nonprofit?
Telling your story as a nonprofit leader is absolutely critical and perhaps one of the most important aspects of your job as an Executive Director. So how best can you tell your story and what are the best mediums through which you can have the biggest impact?
Rob’s guest today is John Priddy, he is the CEO and co-founder of the Windrider Institute, a nonprofit dedicated to telling captivating stories. John is an entrepreneur and Peabody Award winning film producer, and along with his brother Ed, is also an executive producer of multiple award winning feature documentaries.
John Priddy, CEO and Co-Founder of the Windrider Institute
John recalls how the Windrider Institute has been inspired by the Sundance Film Festival, and has served as a showcase for transformational and sometimes unseen stories of various nonprofit organizations. He shares about Windrider’s special partnership with Sundance and sheds light on Sundance Labs, along with the heavy lifting they do to support films that impact change. He also points out how independent films are similar to nonprofits in how they are supported and organized. Windrider’s successful revenue generating model is highlighted as John explains more about his goals for growing and expanding Windrider over the next few years. Finally, he emphasizes the power of not only sharing a compelling story with the public—but a reminder to share your story amongst your staff and board members which will keep your organization engaged and motivated.
Links to Resources:
Windrider Institute: https://www.windriderinstitute.org/
If you have questions or want to come on the show, email Rob at rob@ccofpc.org
To be added to the monthly email update, go to http://nonprofitleadershippodcast.org/

Oct 4, 2021 • 33min
How have nonprofits changed both now and long term because of COVID?
It’s been 18 months since COVID first began to sweep across America. Guests on this show have shared their insights as to what they saw from their own organizations and what they learned as they interacted with leaders around the country. Rob’s guest today is both a consultant and a podcast host, and as such he’s in a unique position to provide interesting reflections and insights as to what the state of nonprofits are today.
Rob’s guest today is Dr. Patton McDowell, who founded PMA Consulting. Through his work, he has seen firsthand some of the nonprofits that are really struggling to survive COVID and its impact on organizations. Sadly, he believes that possibly as high as 25% of current nonprofits will not make it. However, thankfully, overall he’s witnessed more positive signs for the nonprofit sector and believes that COVID has also created new and creative options for them thrive.
Dr. Patton McDowell, founder of PMA Consulting
Dr. McDowell describes the resiliency he’s witnessed within the nonprofit sector and how leaders must now face the challenge of turnover and the residual stress of the pandemic. He also explains why some nonprofits may not survive because of the lack of funding without significantly investing in more collaboration and partnerships. On a more positive note, he shares how COVID has reignited board engagement for many organizations and breaks down both the positive and negative long term effects COVID has had on nonprofit organizations such as proximity, hybrid work schedules and talent pools. Finally, Dr. McDowell shares the leadership challenges his own organization must address, why he’s excited about the increased demand for their coaching and talks a bit about his own podcast.
Dr. McDowell has a new book coming out at the end of the year. Stay tuned for that.
Links to Resources:
PMA Consulting: https://www.pattonmcdowell.com/
Your Path to Nonprofit Leadership Podcast: https://www.podpage.com/your-path-to-nonprofit-leadership/
If you have questions or want to come on the show, email Rob at rob@ccofpc.org
To be added to the monthly email update, go to http://nonprofitleadershippodcast.org/

Sep 26, 2021 • 21min
This emerging leader is helping ensure our next generation has a shot at some of the best paying jobs of the future
This is the second episode of the Emerging Young Leaders Series about young emerging nonprofit leaders who really want to invest their lives into making real change in our world. Rob’s guest shares how they’re making their world better by helping more kids access computers, get coding training and prepare them for the future.
Rob’s guest today is Robbie Khazan. He is 17 years old and started Kiddo Byte, a student-run nonprofit organization based in the Boston area. They offer free computer science classes to children who would not otherwise have access to such classes. Now their mission is to give all children an opportunity to experience the magic of coding, regardless of their ability to pay.
Robbie Khazan, founder of Kiddo Byte
Robbie discusses why he specifically wanted to create an organization focused on coding and how Kiddo Byte provides free services through funding from various donors and sponsorship grants. He talks about Kiddo Byte’s recent expansion into other cities and breaks down their marketing approach, class structure and his hopes for Kiddo Byte’s future. Robbie also explains why Kiddo Byte’s mission centers on providing free and equitable access to kids across the country, and how he’s passed his passion and vision to other members to keep Kiddo Byte thriving even after he heads to college. Finally, Robbie shares why he chose to launch underneath the umbrella of another nonprofit organization and why he recommends this structure for those who are thinking about starting their own nonprofit.
Links to Resources:
Kiddo Byte: https://kiddobyte.org/
Robbie@kiddobyte.org
If you have questions or want to come on the show, email Rob at rob@ccofpc.org
To be added to the monthly email update, go to http://nonprofitleadershippodcast.org/

Sep 20, 2021 • 30min
How do you make a healthy and effective transition with your CEO/Executive Director?
Leadership is hard, period. What can make it even more difficult is when those in leadership positions leave and a new staff person has to follow someone who has been in that role for a long time. If that person was the founder of an organization, it’s an even bigger challenge. In fact, there’s a term for this, it’s called “founder’s syndrome”, which has doomed many nonprofits and for-profit businesses. So how does one make a healthy and effective transition in the CEO, Executive Director role? How does that new Executive Leader go about moving forward with innovation and new ideas, while at the same time preserving the core values that have sustained the organization for years?
Atlanta Community Food Bank Staff (staff photo)
Rob’s guest today is Kyle Waide, the current president and CEO of the Atlanta Community Food Bank. The Atlanta Community Food Bank (ACFB) is one of the largest hunger relief organizations in the country and has about 170 staff, with a cash budget around $40 million a year. It’s part of the Feeding America network of 200 member food banks that serve every county in the United States and provides food and other essential grocery items to a network of about 600 community partners across 29 counties in metro Atlanta and North Georgia. Through that network of partners, ACFB will provide the equivalent of about 100 million meals worth of food to roughly 750,000 people this year.
Kyle discusses his leadership style and how his predecessor really shaped the values of the company as well as inspired him to not only maintain continuity, but help his team take on new opportunities with more focus and collaboration. He shares why ACFB’s hiring process centers on finding people that embrace the company’s core values, culture and mission. Also, he explains what food insecurity means and how his team gets to the root of the issues causing food insecurity so they can truly be a resource for the community and the people they serve. He goes on to describe the leaders who have impacted him the most and how he’s navigated the challenge of preserving the legacy of leadership that he inherited over the past 6 years. Finally, Kyle sheds light on how ACFB plans to sustain their current level of activity so they can continue distributing food to those in need and keep their organization financially stable and energized.
Links to Resources:
Atlanta Community Food Bank: https://www.acfb.org/
If you have questions or want to come on the show, email Rob at rob@ccofpc.org
To be added to the monthly email update, go to http://nonprofitleadershippodcast.org/

Sep 9, 2021 • 33min
Can you help fund a nonprofit and also get a “return on your investment”?
Funding is absolutely critical for all nonprofits and there’s a growing group of investors who want to invest in organizations and people who are really changing the world for the better. Is it possible to both fund the mission of a nonprofit, but also give a return to investors at the same time? On the surface, this seems to be two very different and contrary purposes. However, there is one organization, a nonprofit no less, whose sole mission is to both fund social changemakers while simultaneously providing a return on their donors’ investment through an innovative funding model.
Jasper van Brakel, CEO of RSF Social Finance
Rob’s guest today is Jasper van Brakel, the CEO of RSF Social Finance. RSF has supported more than 2000 social entrepreneurs since 1984 and provides loans for profit and nonprofit and social enterprises in the United States and Canada, and also works as a donor-advised fund sponsor with individuals on their individual giving strategies.
Jasper sheds light on the differences between for-profit and nonprofit organizations, and why for-profit organizations must be purpose driven. He explains RSF’s involvement in the alternative ownership movement and why they support new ways for for-profit entities to provide shareholders some economic benefit. On the same note, he shares how RSF helps nonprofits with growth capital and why he believes more businesses will focus on aligning with customer values by establishing a foundation or social enterprise. Jasper also breaks down RSF’s quarterly community pricing gatherings and how they work to resolve tension surrounding financial returns. He discusses mission drift and why tough conversations around cash flow and financial health are necessary and the importance of alignment commitment for organizations to keep moving forward. Finally, Jasper highlights how RSF chooses projects to invest in and their relationship-driven and collaborative approach to decision making to ensure RSF stays true to its mission of helping to create an economy rooted in equity, healing, and interconnectedness.
Links to Resources:
RSF Social Finance: https://rsfsocialfinance.org/
If you have questions or want to come on the show, email Rob at rob@ccofpc.orgTo be added to the monthly email update, go to http://nonprofitleadershippodcast.org/

Sep 2, 2021 • 32min
How can you preserve what’s best in your organization while still striving to innovate?
Good to Great by Jim Collins is a fantastic leadership book that discusses how great companies each have a common trait of finding a way to continue growing and innovating, year after year. And according to Collins’ research, one of the key ways these companies achieve greatness is by preserving the core while stimulating progress. How can you do the same so that you might have a great organization? Rob’s guest today has successfully implemented this into her leadership experience at the Ronald McDonald House Charities.
Rob’s guest today is the Ronald McDonald House Charities President and CEO, Kelly Dolan. The Ronald McDonald House Charities programs help alleviate some financial burdens for families with sick children and provide nearly $772 million in hotel and meals expenses.
Kelly Dolan, President and CEO Ronald McDonald House Charities
Kelly shares her transition from Chief Marketing and Development Officer to CEO, and the long term benefits of succession planning and promoting from within your organization. She breaks down the importance of coaching and mentoring the talent you have, regardless of the size of your organization, and outlines the 3 core programs of the Ronald McDonald House Charities and the full continuum of care they strive to provide families and communities in need. Kelly discusses why communication, strong relationships and trust are vital for any nonprofit or organization to build a solid foundation that actually allows them to innovate, pivot and continue services in times of crisis like the current pandemic. In addition, she recalls how she navigated her most challenging leadership decisions and why she believes a calm presence and empathy are crucial when it comes to leading in this new normal. Finally, Kelly describes why staying current on politics, pop culture and reading biographies are her top choice to broaden her awareness as a leader.
Links to Resources:
Ronald McDonald House Charities: https://rmhc.org/
If you have questions or want to come on the show, email Rob at rob@ccofpc.org
To be added to the monthly email update, go to http://nonprofitleadershippodcast.org/

Aug 20, 2021 • 35min
The baton of leadership has been passed at the YMCA
Almost everyone is familiar with the YMCA, especially because of the Village People’s infamous song. But many don’t know that the Y, with all of its nationwide affiliates, is actually one of the largest nonprofits, not only in the US, but in the world.
Rob’s guest today is the current but retiring President and CEO of the YMCA of the USA, Kevin Washington. After 43 years of service, Kevin is handing off the baton to the next leader to take the YMCA to the future. YMCA of the USA is a federated organization that manages 800 federate associates as part of their national network. There are 2,700 physical YMCA branch locations across all 50 states, with programs in over 10,000 communities serving 22 million members and counting.
Kevin Washington, past President and CEO of the YMCA of the USA
Kevin recalls his own experience of how the Y found him and his journey from being a member to becoming the organization’s President. He explains how COVID forced the YMCA to quickly pivot and why collaboration with the newly formed federal coalition to support nonprofits was vital to continue providing services for communities. Kevin describes the barriers they’ve had to overcome during the pandemic and why working together is always key, regardless of political beliefs. He also highlights the importance of trust and transparency, and how long term relationships with donors helped secure unrestricted funds when it mattered most. On the same note, Kevin discusses why he believes nonprofit leadership requires significant levels of humbleness, empathy, innovation and boldness and the willingness to risk going against the status quo if it means moving your organization forward. Finally, Kevin shares the greatest opportunities and challenges the next CEO of the YMCA will face, and how the “Summer of George Floyd” and believing in our youth has bolstered his hope for the future.
Links to Resources:
Kevin Washington
Kwashington@ymca.net
Meet the new CEO through this link.
YMCA Website
https://www.ymca.org/
If you have questions or want to come on the show, email Rob at rob@ccofpc.orgTo be added to the monthly email update, go to http://nonprofitleadershippodcast.org/

Aug 16, 2021 • 25min
How one nonprofit is ensuring that diversity and inclusion are informing the way we create and establish play spaces around our country
Diversity, equity and inclusion are on the hearts and minds of every nonprofit leader today. After the events of last year, we started having conversations about these topics like never before. Rob’s guest took the helm of an organization that for the last 25 years, has made equity and inclusion the very focus of their mission efforts.
Lysa Ratliff, CEO of Kaboom
Rob’s guest today is Lysa Ratliff, the new CEO of Kaboom. Kaboom brings kids and communities together to design, imagine and dream about what their play space should look like. Kaboom then brings them together along with volunteers and community members to make their vision a reality in order to achieve play space equity.
Lysa describes how her own childhood experience influenced her current passion for play space equity and how solid partnerships and focusing on kids has led to Kaboom’s steady growth over the last several years. She explains why kids are always worth investing in and the importance of unifying resources to tackle problems that can’t be solved alone. She describes Kaboom’s core values and why data around these values is critical to decision making, understanding where the need is greatest, and helps hold themselves accountable for the outcomes of their work. Lysa discusses how the pandemic forced Kaboom to view their work in new ways, shift from project level work to system level change, and tap into resources to build partnerships. She talks about how and why they adjusted policies to be more aligned with their core values and ensure they have an approach that really centers on community and equity. Finally, she details how to build collaborative relationships and the most important leadership skills she’s learned along the way.
Links to Resources:
Kaboom
https://kaboom.org/
Kaboom on Twitter
https://twitter.com/kaboom
Race Equity Journey
https://media.kaboom.org/docs/KABOOM!-Race-Equity-Journey.pdf
Lysa Ratliff on Linkedin
https://www.linkedin.com/in/lysa-ratliff-47094411/
If you have questions or want to come on the show, email Rob at rob@ccofpc.orgTo be added to the monthly email update, go to http://nonprofitleadershippodcast.org/

Aug 9, 2021 • 17min
How can you turn a dysfunctional board into a healthy one?
The relationship between a nonprofit’s board and a nonprofit’s staff can often become the demise of many nonprofits. To start a healthy relationship for any nonprofit board, it’s crucial to have a solid and clear relationship between the CEO or Executive Director of a nonprofit, and its board, especially the Board Chair. Rob’s guest addresses how to turn a dysfunctional board into a healthy one.
Rob’s guest today is James Mueller, who’s had extensive experience in the nonprofit sector and is the President of a consulting firm that works with nonprofit boards. James is also the author of a new book entitled Onboarding Champions: The Seven Recruiting Principles of Highly Effective Nonprofit Boards.
James Mueller
James shares what an effective and equitable board looks like and the first step to building one rooted in core values. He believes using criteria like how is one’s decision making, creative thinking, character and openness to a diverse culture as being critical for board selection rather than relying solely on business acumen. James explains why more nonprofits must draw a clear line between governance and management while providing education in board governance, strategic recruitment and robust onboarding. He recommends focused sessions that address a range of issues from diversity, equity and inclusion to fundraising, in order to prevent boards from becoming dysfunctional. Finally, James shares what conversations are really important to have for a healthy board, the core responsibilities of board leadership and why board members must shift their thinking from “you” to “we”.
Links to Resources:
James Mueller
https://jmuellerassociates.com/
Onboarding Champions: The Seven Recruiting Principles of Highly Effective Nonprofit Boards
https://www.amazon.com/dp/B08QKY8HLW/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1
If you have questions or want to come on the show, email Rob at rob@ccofpc.orgTo be added to the monthly email update, go to http://nonprofitleadershippodcast.org/

Aug 4, 2021 • 26min
What are three key marketing principles that can really help grow your nonprofit?
Eric Linssen, Demand Generation at Community Boost
Marketing is an area nonprofit leaders tend to underestimate when it comes to the impact effective marketing can have. What is the best model for growing your nonprofit through your marketing, which platforms are best suited for attracting and retaining new donors, and why is the Google Ad Grant such a great way for nonprofits to inexpensively expand their marketing? Rob’s guest is here to answer all of these questions by providing key learnings around nonprofit marketing as well as details about a Marketing Summit specifically designed for nonprofit organizations.
Rob’s guest today is Eric Linssen, who has the role of Demand Generation at Community Boost. Community Boost is a marketing company that works directly with around 200 nonprofits in almost every digital domain and helps them scale online revenue impact by managing Facebook and Instagram ads, providing education and support for Google Ad Grants, and also helps create content, SEO, website design, and building recurring giving programs.
Eric breaks down details around Community Boost’s Nonprofit Marketing Summit and how it’s an excellent resource that provides tactical insights to nonprofit marketing you can implement immediately. He explains how COVID forced the event to move online but ultimately led to exponential growth, increasing their reach from 2500 nonprofits to over 10,000 organizations in just a few months. Eric also discusses why it’s important for nonprofits to measure how they’re enrolling, engaging and empowering stakeholders, and why Facebook and Instagram are the best social media platforms to build your online presence and attract more donors. Finally, he explains what Google Ad Grants are and why it’s worth it to research and prioritize this opportunity for your organization to earn up to $120K in free advertising!
Links to Resources:
Community Boost
https://www.communityboost.org
Nonprofit Marketing Summit
https://www.nonprofitmarketingsummit.org/
Coupon Code: NPOLeader
If you have questions or want to come on the show, email Rob at nonprofitleadershippodcast@gmail.com
To be added to the monthly email update, go to http://nonprofitleadershippodcast.org/