Nonprofit Leadership Podcast

Dr. Rob Harter
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Sep 29, 2025 • 28min

Can AI Enhance Rather Than Replace Empathy?

Sam Fankuchen In this compelling episode of the Nonprofit Leadership Podcast, host Rob Harter sits down with Sam Fankuchen, the CEO and founder of Golden, a volunteer and donor engagement platform revolutionizing the way nonprofits operate. Sam shares how a deeply personal brush with tragedy on 9/11 catalyzed his mission to make volunteering more accessible and meaningful for everyone. Drawing on his extensive experience and graduate research, Sam explains how Golden helps nonprofits turn one-time volunteers into lifelong donors through cutting-edge technology, automation, and ethical AI practices. This episode dives deep into the intersection of civic tech, volunteerism, and AI—raising the timely question: Can technology actually deepen empathy and human connection in the nonprofit space? Sam offers powerful insights into how technology can be used not to replace people, but to augment the good work nonprofits are already doing—especially in high-stakes situations like disaster relief. Whether you’re a nonprofit leader, development officer, or someone curious about the future of social impact, this episode is packed with actionable takeaways. Key Topics Include: Sam Fankuchen’s moving personal story that led to the founding of Golden How Golden uses AI and analytics to convert volunteers into donors The importance of storytelling and human-centered design in volunteer programs Why disaster relief offers valuable lessons for everyday nonprofit operations The ethical considerations and real-world applications of AI in the nonprofit sector The importance of cross-sector collaboration between nonprofits, government, and private sector How nonprofits can adopt tech tools to reduce administrative burden and boost impact Mentioned in This Episode: Golden: https://www.goldenvolunteer.com Golden donates $500M in Volunteer Management Software: Read here This Episode is Sponsored By: DonorBox: Helping you help others with the best donation forms in the business Links to Resources: Interested in Leadership and Life Coaching? Visit Rob’s website: RobHarter.com Find us on YouTube: Nonprofit Leadership Podcast YouTube Channel Suggestions for the show? Email us at nonprofitleadershippodcast@gmail.com Request a sample coaching session: Email Rob at rob@robharter.com Subscribe and ShareListen and subscribe to the Nonprofit Leadership Podcast on iTunes, Spotify, or Amazon. Don’t forget to like, subscribe, and share with other nonprofit leaders!
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Sep 22, 2025 • 34min

One Social Impact Leader’s Journey of Leadership and Personal Growth

Jill Koski In this episode of the Nonprofit Leadership Podcast, host Dr. Rob Harter is joined by Jill Koski, President and CEO of the Morton Arboretum, a leading environmental nonprofit located just outside of Chicago. Jill shares her deeply personal and inspiring leadership journey, from her early beginnings in arts and culture to ultimately leading one of the nation’s most respected arboreta. She talks about the pivotal experiences, tough decisions, and key leadership lessons that shaped her path—including leaving her hometown to take on her first CEO role and then returning home to lead the Morton Arboretum during its centennial. Jill also reflects on what it means to lead with passion and purpose, the importance of building sustainable systems, and why the ability to say “no” may be one of the most vital leadership skills for nonprofit executives today. Her insights are both practical and inspiring for any leader working in the nonprofit or social impact space. Key Topics Include: Jill Koski’s unique journey from the arts to environmental nonprofit leadership Lessons learned from setbacks and “not being picked” for opportunities How systems, structure, and white space support long-term leadership growth The value of saying “no” and creating opportunities for team growth Balancing leadership strengths while managing areas outside your expertise The long-term commitment required for meaningful community engagement Leading an organization into its next century of impact Mentioned in This Episode: Visit the Morton Arboretum: MortonArb.org Connect with Jill Koski on LinkedIn This Episode is Sponsored By: Donorbox: Helping you help others with the best donation forms in the business Links to Resources: Interested in Leadership and Life Coaching? Visit Rob’s website: RobHarter.com Find us on YouTube: Nonprofit Leadership Podcast YouTube Channel Suggestions for the show? Email us at nonprofitleadershippodcast@gmail.com Request a sample coaching session: Email Rob at rob@robharter.com Subscribe and ShareListen and subscribe to the Nonprofit Leadership Podcast on iTunes, Spotify, or Amazon. Don’t forget to like, subscribe, and share with other nonprofit leaders!
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Sep 14, 2025 • 37min

Is There a Crisis in Social Impact Giving?

Brian Crimmins When it comes to traditional giving to nonprofits, we are facing a downward trend. Today’s guest, Brian Crimmins, shares why traditional giving is declining. He also describes ways nonprofit leaders can change how they approach development and fundraising in order to turn things around.  Brian is the co-author of the book, The Generosity Crisis: The Case for Radical Connection to Restore Humanity and Solve Our Biggest Challenge. The book explores the current state of philanthropy and how we can change course to bring about a different, more connected future that benefits us all. Brian explains that the traditional nature of giving is under stress and explains that if it continues in this downward trajectory, this type of giving will cease to exist in only a matter of decades. Brian describes an important term from the book, “radical connection,” and why it is so important for nonprofits to build this type of connection with potential donors. He also believes in the power of collaboration between different sectors to solve the world’s problems, since no one sector can do this work alone. Brian offers advice on ways the nonprofit sector can reverse this downward decline in giving and shares why he believes the nonprofit sector is more than capable of achieving this. Finally, he shares why fundraising and building radical connections must be a responsibility of the whole organization, not just the job of the fundraising department.  Mentioned:  Connect with Brian on LinkedIn GenerosityCrisis.com This Four-Week Series is Sponsored By: Find out more about all of the resources Zeffy can offer your nonprofit here. Zeffy – The 100% free fundraising platform for nonprofits. Links to Resources:Want to work with a leadership and life coach, check out Rob’s website https://robharter.com/ If you have any suggestions for the show, email nonprofitleadershippodcast@gmail.com For more episodes and to subscribe to our newsletter, check out https://nonprofitleadershippodcast.org/  Join the discussion over on Rob’s LinkedIn page 
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Sep 7, 2025 • 43min

Where Fundraising and Strategic Planning Meet

In this episode, Rob Harter is joined by nonprofit experts Mandy Pearce and Marie Palacios from Funding for Good to explore how strategic planning and fundraising go hand in hand. They explain why your strategic plan isn’t just a leadership document—it’s the foundation for all successful fundraising efforts. As nonprofits enter the critical fourth quarter, Mandy and Marie share actionable strategies to align your board, budget, and development goals to maximize year-end giving. Key Topics Include: Why a consensus-driven strategic plan is the single most important resource in the nonprofit fundraising toolkit. How aligning strategic planning, budgeting, and fundraising plans creates coherence and reduces resistance internally. Identifying and prioritizing organizational needs, and using timelines and segmented donor strategies to drive effective fundraising. The critical role of relationships over flashy tools—handwritten notes, donor cultivation, and personal connections matter most. Planning ahead: why fundraising preparation should begin as early as August to set up for a successful year-end season. The board’s role in strategic planning—from setting vision and mission to scans and implementation oversight. How strategic planning informs leadership development, board composition, onboarding, and succession. Instilling accountability through clear task assignment, color-coded 90-day implementation plans, and regular check-ins. Encouraging board engagement in fundraising: starting with 100% board giving, setting clear expectations (“get or give”), and offering varied, comfortable ways for board members to contribute. This Four-Week Series is Sponsored By: –Zeffy The 100% free fundraising platform for nonprofits. -Find out more about all of the resources Zeffy can offer your nonprofit here. Links to Resources: -Interested in Leadership and Life Coaching? Visit Rob’s website: RobHarter.com -Find us on YouTube: Nonprofit Leadership Podcast YouTube Channel -Suggestions for the show? Email us at nonprofitleadershippodcast@gmail.com -Request a sample coaching session: Email Rob at rob@robharter.com Subscribe and ShareListen and subscribe to the Nonprofit Leadership Podcast on iTunes, Spotify, or Amazon. Don’t forget to like, subscribe, and share with other nonprofit leaders!
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Aug 31, 2025 • 46min

How to Grow Your Organization by Being Relentlessly Committed to Your Brand

Dr. Rob Harter welcomes Julie Castle, CEO of Best Friends Animal Society, to the Nonprofit Leadership Podcast. In this inspiring episode, Julie shares her remarkable journey—from employee #17 with an $800,000 annual budget to leading a thriving $180 million organization. She highlights how steadfast commitment to brand, high-touch donor relationships, positive storytelling, and unwavering focus on mission fueled exponential growth and deep community connection. Julie dives into the power of personal touches—thank‑you phone calls and handwritten notes, even today—and how authenticity and consistency, paired with a clear, optimistic brand narrative, have built a movement. She also discusses the importance of hiring for cultural fit, nurturing internal talent, and staying laser‑focused on a singular mission. Key Topics Include: The transformative impact of high‑touch, personal donor interactions—calling and thanking every donor, no matter the gift size. Why positive, uplifting storytelling resonates more than negative appeals and how Best Friends built its brand around hope and joy. The strategic value of crafting your own branded content (like an in‑house magazine), vs. outsourcing. How best practices and generous sharing of knowledge built Best Friends into a national, mission‑driven leader. Hiring for chemistry and cultural alignment over pedigree, and investing in internal growth. Staying mission‑centric—choosing what not to do and focusing relentlessly on an impactful, singular goal. The enduring strength of an individual, compelling story in fundraising and community building. Mentioned in This Episode: Best Friends Animal Society website: bestfriends.org The concept of “no‑kill” movement and organizational transformation High‑touch donor practices (handwritten letters, phone calls) Best Friends’ in‑house magazine—exclusive storytelling resource shared with supporters Importance of positivity in branding versus traditional guilt‑based messaging Active use of storytelling frameworks like the hero’s journey Donor segmentation—print magazine for longtime supporters, digital for broader audiences Volunteer correspondence team for personalized responses Social media channels (LinkedIn, Facebook, TikTok, Instagram) for community engagement This Four-Week Series is Sponsored By: Zeffy – The 100% free fundraising platform for nonprofits. Find out more about all of the resources Zeffy can offer your nonprofit here. Links to Resources: Interested in Leadership and Life Coaching? Visit Rob’s website: RobHarter.com Find us on YouTube: Nonprofit Leadership Podcast YouTube Channel Suggestions for the show? Email us at nonprofitleadershippodcast@gmail.com Request a sample coaching session: Email Rob at rob@robharter.com Subscribe and Share: Listen and subscribe to the Nonprofit Leadership Podcast on iTunes, Spotify, or Amazon. Don’t forget to like, subscribe, and share with other nonprofit leaders!
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Aug 25, 2025 • 30min

How to Make This Your Best Giving Season Yet

Seb Boyer In this kickoff to a special four-week fundraising series, host Rob Harter welcomes Seb Boyer, President of Zeffy, a 100% free fundraising platform built for nonprofits. Seb, a former tech entrepreneur and AI startup founder, shares his insights into why Zeffy was created, how it sustains a completely free model, and what the latest fundraising data reveals about giving trends across the nonprofit sector. Rob and Seb dive into Zeffy’s recent benchmark reports, including findings on seasonal giving patterns and recurring donor behaviors. Seb explains why fall is the prime giving season, how different sectors experience unique donation trends, and why retaining recurring donors is both a challenge and a major opportunity. This data-driven episode equips nonprofit leaders with actionable strategies to elevate their year-end campaigns and rethink donor engagement through the lens of smart data. Key Topics Include: How Zeffy operates as a truly free platform with no fees for nonprofits Insights from Zeffy’s benchmark report on seasonal giving trends Why fall is the most active fundraising season—and how to prepare now Differences in donor patterns across nonprofit sectors Surprising data on recurring donor retention and drop-off rates How nonprofits can use data to guide smarter fundraising decisions The importance of using simple, integrated tech tools for donor engagement Mentioned in This Episode And More Resources: Zeffy Benchmark Study Seasonal Giving Trends Data Contact Seb Boyer: sebastien@zeffy.com This Four-Week Series is Sponsored By: Zeffy – The 100% free fundraising platform for nonprofits: https://zeffy.com Check out more information here to sign up Links to Resources: Interested in Leadership and Life Coaching? Visit Rob’s website Find us on YouTube: Nonprofit Leadership Podcast YouTube Channel Suggestions for the show? Email us at nonprofitleadershippodcast@gmail.com Request a sample coaching session: Email Rob at rob@robharter.com Subscribe and ShareListen and subscribe to the Nonprofit Leadership Podcast on iTunes, Spotify, or Amazon. Don’t forget to like, subscribe, and share with other nonprofit leaders!
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Aug 17, 2025 • 32min

Smart Ways to Boost Your Year-End Giving

Brittan Stockert In this episode of the Nonprofit Leadership Podcast, host Rob Harter is joined by Brittan Stockert, a seasoned fundraising coach at DonorBox with over 20 years of experience in the nonprofit and social impact sector. As nonprofit leaders brace for the critical year-end giving season, Brittan provides an encouraging, realistic, and highly practical guide to making the most of it—without adding to your burnout. From revitalizing donation forms to simplifying your follow-up communications, Brittan shares smart, actionable strategies that can significantly boost donor engagement and retention. With a strong emphasis on simplicity, authenticity, and relationship-building, this episode is filled with ideas that will help you elevate your year-end giving campaign—whether you’re a one-person shop or part of a larger team. Key Topics Include: Why now is the perfect time to start planning your year-end giving campaign How donation forms can be powerful relationship builders—and how to optimize yours Three easy tweaks to turn one-time donors into long-term supporters Simple, low-lift follow-up strategies that build donor trust and engagement Why you might want to skip Giving Tuesday this year—and what to do instead How to authentically engage top donors in your year-end campaign Using clear data and donor feedback to pivot your strategy effectively Mentioned in This Episode: DonorBox DonorBox Podcast Resources: https://donorbox.org/nonprofit-blog/nonprofit-podcasts This Episode is Sponsored By: DonorBox Links to Resources: Interested in Leadership and Life Coaching? Visit Rob’s website: RobHarter.com Find us on YouTube: Nonprofit Leadership Podcast YouTube Channel Suggestions for the show? Email us at nonprofitleadershippodcast@gmail.com Request a sample coaching session: Email Rob at rob@robharter.com Subscribe and ShareListen and subscribe to the Nonprofit Leadership Podcast on iTunes, Spotify, or Amazon. Don’t forget to like, subscribe, and share with other nonprofit leaders!
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Aug 10, 2025 • 35min

How Can Nonprofits Successfully Approach Foundations

Alex Amouyel In this episode of the Nonprofit Leadership Podcast, host Dr. Rob Harter sits down with Alex Amouyel, President and CEO of the Newman’s Own Foundation, to explore how nonprofits can more effectively approach foundations for funding. With billions in grant requests competing for limited dollars, Alex shares candid insights into what makes a funding request compelling—and how nonprofits can align their proposals with a foundation’s mission. Alex also discusses the unique “100% for Purpose” business model behind Newman’s Own, which donates 100% of profits to support children facing adversity. She reflects on her own leadership journey, the shifting philanthropic landscape, and how nonprofits can navigate funding challenges in a rapidly changing world. Whether you’re an executive director, development professional, or board member, this conversation offers practical strategies for building stronger relationships with funders. Key Topics Include: The origin and mission of the Newman’s Own Foundation and its 100% profits-to-charity model How the “100% for Purpose Club” inspires other companies to commit all profits to social good Real-world examples of impact in children’s camps and food justice initiatives Essential leadership traits for navigating change in the nonprofit sector The importance of aligning grant requests with a foundation’s specific mission and needs Current trends in philanthropy, including collaborative funding and youth-led decision-making Practical advice for approaching and building relationships with foundations Mentioned in This Episode: Newman’s Own Foundation 100% for Purpose Club SeriousFun Children’s Network FoodCorps Indigenous Tomorrows Fund Mosaic Film Experience This Episode is Sponsored By: DonorBox – Helping you help others with the best donation forms in the business Links to Resources: Interested in Leadership and Life Coaching? Visit Rob’s website: RobHarter.com Find us on YouTube: Nonprofit Leadership Podcast YouTube Channel Suggestions for the show? Email us at nonprofitleadershippodcast@gmail.com Request a sample coaching session: Email Rob at rob@robharter.com Subscribe and ShareListen and subscribe to the Nonprofit Leadership Podcast on iTunes, Spotify, or Amazon. Don’t forget to like, subscribe, and share with other nonprofit leaders!
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Aug 3, 2025 • 32min

How Can You Maximize AI for Good?

Adam Boddison In this episode, Dr. Rob Harter sits down with Adam Boddison, CEO of the Association for Project Management and Managing Director at Grant Genie, to explore how nonprofit leaders can effectively harness artificial intelligence for strategic impact. Rather than focusing solely on how AI is transforming the nonprofit sector, this conversation delves deeper into leadership—asking how leaders can use AI responsibly and intentionally for good. Adam shares practical insights from his extensive experience in both education and the charitable sector, offering a balanced view of the risks and opportunities posed by AI. From debunking myths around job displacement and bias to advocating for a test-and-learn culture and data-driven decision-making, this episode is packed with actionable strategies for leaders navigating digital transformation. Whether you’re AI-curious or leading a tech-forward nonprofit, this conversation will offer you valuable direction on using technology to enhance your mission. Key Topics Include: How AI is currently being used by nonprofit leaders for fundraising, stakeholder engagement, and risk management Common misconceptions about AI and how to address fear and resistance among staff and stakeholders Why digital fluency and emotional intelligence are key leadership traits in an AI-driven world Practical ways to adopt AI through agile and test-and-learn strategies The leadership paradoxes and burnout challenges nonprofit leaders face in today’s fast-changing world Environmental sustainability concerns linked to AI and how to factor them into decision-making The role of Gen Z and Gen Alpha in shaping the future of nonprofit work Mentioned in This Episode: Adam Boddison on LinkedIn: Adam Boddison Grant Genie: www.grant-genie.ai Association for Project Management: www.apm.org.uk This Episode is Sponsored By: DonorBox Links to Resources: Interested in Leadership and Life Coaching? Visit Rob’s website: RobHarter.com Find us on YouTube: Nonprofit Leadership Podcast YouTube Channel Suggestions for the show? Email us at nonprofitleadershippodcast@gmail.com Request a sample coaching session: Email Rob at rob@robharter.com Subscribe and ShareListen and subscribe to the Nonprofit Leadership Podcast on iTunes, Spotify, or Amazon Music. Don’t forget to like, subscribe, and share with other nonprofit leaders!
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Jul 27, 2025 • 31min

It’s Not Just Passion But Your Patterns That Move Your Organization Forward

In this episode, Dr. Rob Harter welcomes Alexx Goeller, CEO of Waste Less Solutions, a Utah-based nonprofit dedicated to combating food insecurity and reducing food waste. With a deep-rooted passion for social impact and a strong background in leadership, Alexx shares how she has developed effective systems and patterns to scale impact, stay focused on core objectives, and navigate the unique challenges of nonprofit leadership. Alexx discusses her transition into her new role, the importance of saying “no” to avoid mission creep, and how she builds structure and accountability into her leadership style. From her Peace Corps experience to current strategies for deepening community partnerships and advocating for more flexible funding, Alexx offers valuable lessons for leaders in any nonprofit space. Key Topics Include: The power of patterns and routines over passion in nonprofit leadership How to stay mission-focused and say “no” to initiatives that don’t align Building systems of accountability that tie everyday tasks to strategic goals The importance of delegating, vulnerability, and utilizing board strengths Realities and emotional challenges of nonprofit fundraising Building collaborative, mutually beneficial partnerships with food donors Advice for those entering the nonprofit sector and embracing broad passions Mentioned in This Episode: Waste Less Solutions: https://wastelesssolutions.org Follow Waste Less Solutions on Instagram: @waste_less_solutions This Episode is Sponsored By: DonorBox Links to Resources: Interested in Leadership and Life Coaching? Visit Rob’s website: RobHarter.com Find us on YouTube: Nonprofit Leadership Podcast YouTube Channel Suggestions for the show? Email us at nonprofitleadershippodcast@gmail.com Request a sample coaching session: Email Rob at rob@robharter.com Subscribe and ShareListen and subscribe to the Nonprofit Leadership Podcast on iTunes, Spotify, or Amazon Music. Don’t forget to like, subscribe, and share with other nonprofit leaders!

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