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Rosenfeld Review Podcast

Latest episodes

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May 22, 2017 • 27min

Talking to Tech: Designing Conversations with Giles Colborne

Did you talk to your smartphone today? Ask Google Home to play your favorite audiobook? The two-way conversation with technology has graduated from metaphor to reality. Lou sits down with Giles Colborne, author of “Simple and Usable” and the CEO/founder of CX Partners, to explore how having meaningful, interactive conversations with our tech is shaping and changing UX design. Giles spoke at To Be Designed, a virtual conference we held on April 25. Buy the recorded program here: http://rfld.me/2nYaDYX Follow Giles Colborne on Twitter : https://twitter.com/gilescolborne
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May 11, 2017 • 20min

Rise of the Machines: Talking Tooling with Elizabeth Churchill

How will "smart" technology and AI impact work for humans? Dr. Elizabeth Churchill, director of UX at Google, talks to Lou about how she sees AI providing a creative counterpart to work done by humans, not as a means to supplant it. She discusses the difference between coordination tooling and skills tooling, and how both are primed to be invaluable components of the EUX toolbox. We’re ecstatic to have Elizabeth as our opening keynote speaker at the 2017 Enterprise UX Conference. Get your tickets at http://rfld.me/2ouQx8H or follow along on Twitter at @enterpriseUX. Follow Elizabeth Churchill on Twitter : https://twitter.com/xeeliz Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia
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May 1, 2017 • 18min

Leaving a Legacy: Lou chats with Mark Templeton, EUX 2017 Keynote Speaker

To many, Mark Templeton is synonymous with Citrix and UX. As CEO, he revolutionized enterprise software by making it user-friendly. For many, that would be enough of a legacy - but not for Mark. He discusses what a legacy means to him, and gives a sneak-peak into his closing address at EUX 2017. Follow Mark Templeton on Twitter: https://twitter.com/markbtempleton Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia
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Apr 24, 2017 • 18min

Jaguars in Silos: A Chat with Toby Haug

What do exotic big cats, enterprise UX, and silos have in common? Answer: they all require empathy and understanding. Lou sits down with Toby Haug, Head of Design & Co-Innovation Center at SAP, to discuss building bridges between silos, and how his design network (Design at Business) radically changed his approach to connecting with enterprise silos. Love this podcast? Join us & Toby at the annual Enterprise UX Conference: http://rfld.me/2ouQx8H
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Apr 19, 2017 • 23min

Domo Arigato, Mr. Roboto: Mapping Robotic UX with Carla Diana

UX looks at the interaction between products and people. But smart technology often leaves one user out in the cold: the robot. Lou chats with Carla Diana, a hybrid designer, author, and educator to discuss why smart tech is only as good as its interactions with people. Carla is speaking at To Be Designed, our future and tech virtual conference on April 25. Buy tickets or the recorded program here: http://rfld.me/2nYaDYX Find out more about Carla Diana at : http://www.carladiana.com
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Apr 18, 2017 • 26min

Sentient Socks: The Future of Fashion and Tech with Liza Kindred

How much do you want your socks to know about you? Should they alert you that they need to be repaired or be made of self-cleaning fibers? Or should they be able to go one step further and order you a new pair as soon as they’re worn out? Lou sits down with Liza Kindred, founder of Third Wave Fashion, to talk about wearables, tech, and how “me” commerce is leading the charge for mindful tech. Liza will be speaking at To Be Designed, our future and tech virtual conference on April 25. Buy tickets or the recorded program here: http://rfld.me/2nYaDYX Check out Third Wave Fashion: http://thirdwavefashion.com/
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Apr 14, 2017 • 16min

Future-Proofing Your UX Team : A Chat with Colette Vardeman

Leaving a UX legacy at an enterprise level requires stamina, courage, and grit. But the common denominator for creating a UX legacy is a surprising one: empathy. Lou talks with Colette Vardeman, Executive Director of Design at USAA, about her current experiences, past challenges, and what she’ll be covering as Theme Leader for Creating a Legacy at 2017’s Enterprise UX Conference. Join us at Enterprise UX: http://rfld.me/2ouQx8H Follow Colette Vardeman on Twitter: https://twitter.com/colettev Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia
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Apr 3, 2017 • 24min

Leading Teams That Execute: A Chat with Phillip Hunter

What does an interdisciplinary enterprise team need to focus on to ensure customer satisfaction? Lou talks with Phillip Hunter, Head of UX at Alexa Skills, about the unique challenges of growing and leading enterprise UX teams to success. Phillip Hunter is the Theme Leader for Leading Teams That Execute at 2017’s Enterprise UX Conference. Get tickets at www.enterpriseux.net or follow along on Twitter at @enterpriseUX. Follow Phillip Hunter on Twitter: https://twitter.com/designoutloud Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia
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Feb 21, 2017 • 23min

Building Bridges Between UX and CX: A Chat with Sarah Bloomer

What's the difference between Customer Experience and User Experience? Are they working together to create a consistent experience with users of your products? Sarah Bloomer, former Director of Customer Experience and Insights at Forrester Research, talks to Lou Rosenfeld about what companies can do to build bridges between their Customer Experience and User Experience teams. Follow Sarah Bloomer on Twitter: https://twitter.com/boolie Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia
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Dec 14, 2016 • 23min

Applying The Lean Product Playbook: A Talk with Dan Olsen

The Lean Product Playbook by Dan Olsen has revolutionized the way start-ups get their products to market. But what if you don't work in a startup? Dan reveals to Lou Rosenfeld how the lean philosophy can be applied to companies of all shapes and sizes–even enterprises. Learn what the common challenges and solutions are to bringing the lean philosophy into an established company. Follow Dan Olsen on Twitter: https://twitter.com/danolsen Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

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