

RESTAURANT STRATEGY
Chip Klose
The Restaurant Strategy podcast is dedicated helping independent restaurant owners increase the profitability of their restaurants and grow. The show is hosted by industry expert Chip Klose, who asks the question: What would your life look like if your restaurant could deliver consistent, predictable 20% returns?
Episodes
Mentioned books

Apr 6, 2023 • 38min
Strategies for Growing Private Dining Sales
 #226 - Strategies for Growing Private Dining Sales
***** 
This week's episode is brought to you by: SPOTON
You may think of them as a POS system, but SpotOn is so much more.  With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. 
VISIT: https://www.spoton.com/chip
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free.
VISIT: https://www.7shifts.com/restaurantstrategy
 
*****
Private Dining (like Catering) has less to do with hospitality and more to do with generating leads. In many respects it's a straight sales position. And so we have to approach things a bit differently. Today we're talking about how to put together and INBOUND and OUTBOUND sales strategy to grow your private dining business. 
 
*****
Same results, but a brand new name: The Restaurant Strategy P3 Mastermind
The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.) 
Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule  

Apr 3, 2023 • 1h 9min
Doubling Your Catering Business with Dawn Skeete, Owner of Jam'It Bistro
 #225 - Doubling Your Catering Business with Dawn Skeete, Owner of Jam'It Bistro
*****
This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. 
VISIT: kickfin.com/demo.
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. 
VISIT: https://popmenu.com/restaurantstrategy
*****
Dawn Skeete is the owner of a small Carribbean restaurant in Red Hook, Brooklyn called Jam'It Bistro. They successfully navigated their way through the pandemic, but are now struggling with foot traffic. Their response was to grow their catering business and they've done an incredible job so far. But they still need more. 
This week's interview is a bit different than what we normally do... this one is an hourlong coaching call. And it's so so so good.
 
IMPORTANT LINKS: 
Jam'It Bistro: https://www.orderjamitbistro.com/
 
 
*****
Same results, with a new name: The P3 Mastermind ProgramThe 3 Ps stand for PROFIT, PROCESS, and PROGRESS -- our 3 pillars! 
Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 

Mar 30, 2023 • 42min
Creating Better Restaurant Managers
 #224 - Creating Better Restaurant Managers
***** 
This week's episode is brought to you by: SPOTON
You may think of them as a POS system, but SpotOn is so much more.  With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. 
VISIT: https://www.spoton.com/chip
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free.
VISIT: https://www.7shifts.com/restaurantstrategy
 
*****
On Episode 224 we talk about Pareto's Principle (don't worry, you already know what this is), and how it applies to every business... especially ours. We talk about setting clear expectations and how to manage those who work with you and for you. 
Most importantly we talk about the difference between OVERSIGHT and MANAGEMENT. Actionable takeaways to help you get more out of your team! 
 
*****
Same results, but a brand new name: The Restaurant Strategy P3 Mastermind
The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.) 
Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule  

Mar 27, 2023 • 1h 9min
Digitizing Your Restaurant with Carl Orsbourn and Meredith Sandland
 #223 - Digitizing Your Restaurant with Carl Orsbourn and Meredith Sandland
*****
This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. 
VISIT: kickfin.com/demo.
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. 
VISIT: https://popmenu.com/restaurantstrategy
*****
Carl Orsbourn & Meredith Sandland are two of the smartest people in the industry, especially when it comes to the topic of digitizing your restaurant. Just last month they released their 2nd book, a follow-up to their wildly popular Delivering the Digital Restaurant. This new one is something of a "how-to" guide for restaurant operators trying to navigate this bold, new landscape. We dig into a bunch of different areas on Episode 222 of the Restaurant Strategy Podcast. 
IMPORTANT LINKS: 
Buy Both Books: https://www.deliveringthedigitalrestaurant.com/order
Original Book on Amazon: https://amzn.to/40qhHvk
New Book on Amazon: https://amzn.to/3K5RfSd
 
*****
Same results, with a new name: The P3 Mastermind ProgramThe 3 Ps stand for PROFIT, PROCESS, and PROGRESS -- our 3 pillars! 
Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 

Mar 23, 2023 • 54min
Dialing in Digital Presence for Your Restaurant
 #222 - Dialing in Digital Presence for Your Restaurant
 
*****
This week's episode is brought to you by: TRIPLESEAT
Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up.
VISIT: https://tripleseat.com/restaurantstrategy/
*****
This week's episode is brought to you by: DAVO
Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month:
VISIT: https://www.DAVOsalestax.com/restaurantstrategy
*****
We live in a digital world. That much is obvious, right? But people don't wander down the street anymore to find somewhere to eat. Hell, why should they when they have the world at their fingertips? And if the world is now online, then you must find a way to stand out in a place as noisy as the internet. 
On today's episode we're covering six different areas: website, SEO, press, citations, reputation management, and finally social media. Tons of information and actionable takeawys you'll be able to apply to your restaurant TODAY! 
 
*****
Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like. 
Ready to learn more about my P3 Mastermind Program? 
Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule  

Mar 20, 2023 • 1h 13min
Mastering Operations with Restaurateur, Rick Camac
 #221 - Mastering Operations with Restaurateur, Rick Camac
***** 
This week's episode is brought to you by: MARGIN EDGE
Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. 
VISIT: marginedge.com/chip
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free.
VISIT: https://www.7shifts.com/restaurantstrategy
*****
Rick Camac didn't start out in restaurants, but he's spent the better part of the last 30 years opening and running profitable concepts. He is now an educator at the Institute of Culinary Education (NYC), a strategic advisor for SIZZLE Acquisition Corp., and the Chief Operating Officer at Alpine Country Club. Tons of insight from his vast experiences in hospitality... 
IMPORTANT LINKS:
Instagram - https://www.instagram.com/nycproeater/
LinkedIn - https://www.linkedin.com/in/rick-camac25/
ICE Website - https://www.ice.edu/newyork
  
*****
What would your life look like if your restaurant could generate consistent, predicatble 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... 
Then set up a free 30-minute strategy session to learn more about my P3 Mastermind:
(The 3 Ps stand for Profit, Process, Progress) 
Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 
  

Mar 16, 2023 • 45min
How to Leverage ChatGPT for Your Restaurant
 #220 - How to Leverage ChatGPT for Your Restaurant
 
*****
This week's episode is brought to you by: TRIPLESEAT
Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up.
VISIT: https://tripleseat.com/restaurantstrategy/
*****
This week's episode is brought to you by: DAVO
Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month:
VISIT: https://www.DAVOsalestax.com/restaurantstrategy
*****
Unless you've been living under a rock, you know that ChatGPT has been making waves over the last several months. But can restaurants leverage the software to bring more efficiency to what they do? I set out to find out and the results may surprise you. Learn more about the platform, get real use cases, and better understand the future of this technology... all on this week's episode of Restaurant Strategy. 
Get ChatGPT: https://openai.com/blog/chatgpt
 
*****
Want to learn more about my P3 Mastermind Program?
 
Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. 
Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule  

Mar 13, 2023 • 1h 12min
James Beard Award Winning Chef, Gavin Kaysen
 #219 - James Beard Award Winning Chef, Gavin Kaysen
***** 
This week's episode is brought to you by: MARGIN EDGE
Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. 
VISIT: marginedge.com/chip
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free.
VISIT: https://www.7shifts.com/restaurantstrategy
*****
Gavin Kaysen is a two-time James Beard Award winner, as well as the Chef/Owner of Soigné Hospitality in Minneapolis, MN. His restaurants include Spoon & Stable, Demi, and Mara. His new cookbook, "At Home," is going to be back in stock any day now...  
IMPORTANT LINKS:
Soigné Hospitality - https://staysoigne.com/
Gavin Kaysen - https://gavinkaysen.com/
At Home Cookbook - https://amzn.to/40gI2Mr
  
*****
What would your life look like if your restaurant could generate consistent, predicatble 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... 
Then set up a free 30-minute strategy session to learn more about my P3 Mastermind:
(The 3 Ps stand for Profit, Process, Progress) 
Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 
  

Mar 9, 2023 • 37min
The #1 Way to Get Predictable Profits
 #218 - The #1 Way to Get Predictable Profits
***** 
This week's episode is brought to you by: SPOTON
You may think of them as a POS system, but SpotOn is so much more.  With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. 
VISIT: https://www.spoton.com/chip
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free.
VISIT: https://www.7shifts.com/restaurantstrategy
 
*****
Simply put... the only thing that matters in your business is PROFIT. Everything else is in service of that. I mean it. To be a bit callous: you serve great food, yes to bring people joy, but also to get them to rave about the meal to friends and family. You provide great service, yes to take care of people, but also to drive sales and make people want to return time and again. More covers = more revenue = more profit. 
And profit is the key to everything. 
Once you understand how to generate consistent, reliable profit everything else changes in your business. 
So if you're generating revenue but struggling with profitability, this episode is for you! 
 
*****
Same results, but a brand new name: The Restaurant Strategy P3 Mastermind
The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.) 
Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule  

Mar 6, 2023 • 52min
How to Market Like a Beast with Rev Ciancio
 #217 - How to Market Like a Beast with Rev Ciancio
*****
This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. 
VISIT: kickfin.com/demo.
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. 
VISIT: https://popmenu.com/restaurantstrategy
*****
Rev Ciancio is one of the most brilliant restaurant marketers I've ever met. He works with hundreds of different concepts all over the country, and is here to share his perspective on the easiest ways that operators can level up their marketing. Do not sleep on this one! 
Instagram: https://www.instagram.com/revciancio/
Facebook: https://www.facebook.com/revciancio
TikTok: https://www.tiktok.com/@revciancio
Fun With Fries: https://www.instagram.com/funwithfries/
 
*****
Same results, with a new name: The P3 Mastermind ProgramThe 3 Ps stand for PROFIT, PROCESS, and PROGRESS -- our 3 pillars! 
Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 


