
RESTAURANT STRATEGY
The Restaurant Strategy podcast is dedicated helping independent restaurant owners increase the profitability of their restaurants. Hosted by industry expert, Chip Klose, the focus is split between operations and marketing... two episodes every single week. What would your life look like if your restaurant could deliver consistent, predictable 20% returns?
Latest episodes

Feb 29, 2024 • 22min
RETHINK: Profitability
#320 - RETHINK: Profitability
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free.
VISIT: https://www.7shifts.com/restaurantstrategy
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RETHINKING RESTAURANTS - Part 10
Of course, we had to talk about PROFIT. It's the only thing that really matters in your business... and I think as we move forward we have to be willing to look at this differently. This episode talks all about how we might do that.
*****
Ready for consistent, predicatble 20% profits every single month? Let's chat about the P3 Mastermind.
Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

Feb 26, 2024 • 20min
RETHINK: Convenience and Experience
#319 - RETHINK: Convenience and Experience
*****
This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.
VISIT: https://kickfin.com/demo/
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
*****
RETHINKING RESTAURANTS - Part 9
Our industry is changing and so are diners' tastes. I think they're unwilling to pay "extra" for certain things... and more than happy to pay for others. Two standouts? Convenience and Experience. This episode explores these two areas.
*****
Curious to learn more about my P3 Mastermind?Set up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

Feb 22, 2024 • 27min
RETHINK: Technology
#318 - RETHINK: Technology
*****
This week's episode is brought to you by: TRIPLESEAT
Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up.
VISIT: https://tripleseat.com/restaurantstrategy/
*****
RETHINKING RESTAURANTS - Part 8
This is it... we're finally talking about how we rethink technology. And I don't think it's the conversation you think we're going to have.
*****
Ready for consistent, predicatble 20% profits every single month? Let's chat about the P3 Mastermind.
Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

Feb 19, 2024 • 34min
RETHINK: Education and Development
#317 - RETHINK: Education and Development
*****
This week's episode is brought to you by: MARGIN EDGE
Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.
VISIT: marginedge.com/chip
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free.
VISIT: https://www.7shifts.com/restaurantstrategy/
*****
RETHINKING RESTAURANTS - Part 7
We're continuing our conversation about "compensation." We pay people more than a couple of bucks per hour. We pay them in balance, stability, joy, and education. So why don't we get better at quantifying all those other things...?
*****
Currently the P3 Mastermind has more than 100 members enrolled, spread across 3 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you.
Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

Feb 15, 2024 • 25min
RETHINK: Compensation
#316 - RETHINK: Compensation
*****
This week's episode is brought to you by: TRIPLESEAT
Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up.
VISIT: https://tripleseat.com/restaurantstrategy/
*****
RETHINKING RESTAURANTS - Part 6
This is the 6th installment of a 10-episode arc where I'm challenging you to think outside the box... rethink your pre-conceived notions about what a restaurant is, and how a restaurant must operate. In this episode we're talking about compensation. More specifically about the tipping model.
*****
Ready for consistent, predicatble 20% profits every single month? Let's chat about the P3 Mastermind.
Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

Feb 12, 2024 • 38min
RETHINK: The Customer Journey
#315 - RETHINK: The Customer Journey
*****
This week's episode is brought to you by: MARGIN EDGE
Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.
VISIT: marginedge.com/chip
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free.
VISIT: https://www.7shifts.com/restaurantstrategy/
*****
RETHINKING RESTAURANTS - Part 5
Don't shoot the messenger... but I don't think we know our guests as well as we think we do. Certainly not as well as we should. On today's installment I want to show you ways to double down on your hospitality and actually build more meaningful relationships with the people you serve. And guess what... they'lll appreciate it and come back more often. Whcih means MORE REVENUE and INCREASED PROFITS.
Sounds like a win/win to me!
*****
Currently the P3 Mastermind has more than 100 members enrolled, spread across 3 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you.
Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

Feb 8, 2024 • 19min
RETHINK: Cuisine
#314 - RETHINK: Cuisine
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free.
VISIT: https://www.7shifts.com/restaurantstrategy
*****
RETHINKING RESTAURANTS - Part 4
Why do we categorize our restaurants by cuisine? And is there a better way to do it? Maybe something different would be better. We debate that on today's episode.
*****
Ready for consistent, predicatble 20% profits every single month? Let's chat about the P3 Mastermind.
Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

Feb 5, 2024 • 42min
RETHINK: The Service Model
#313 - RETHINK: The Service Model
*****
This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.
VISIT: https://kickfin.com/demo/
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
*****
RETHINKING RESTAURANTS - Part 3
Restaurants have been around for thousands of years, though the service model we currently use was basically invented a couple hundred years ago in Paris, France. Google it, read a book, do some digging... there have been a variety of service models over the years. I'm not convinced that the current models are sustainable, and I think perhaps we haven't even discovered the best version yet. We're going to dive deep on today's third installment of the RETHINKING RESTAURANTS series.
*****
Curious to learn more about my P3 Mastermind?Set up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

Feb 1, 2024 • 29min
RETHINK: Pricing
#312 - RETHINK: Pricing
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free.
VISIT: https://www.7shifts.com/restaurantstrategy
*****
RETHINKING RESTAURANTS - Part 2
Over the span of these 10 episodes we will be exploring the future of restaurants... not what our industry will look like in 100 or 1,000 years... but the huge changes I see coming in the next 3-5 years. With such narrow profit margins, pricing is obviously something we have to address. On this second episode of this 10-episode arc, I'm going deep into the future of restaurant pricing.
*****
Ready for consistent, predicatble 20% profits every single month? Let's chat about the P3 Mastermind.
Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

Jan 29, 2024 • 26min
RETHINK: The Business Model
#311 - RETHINK: The Business Model
*****
This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.
VISIT: https://kickfin.com/demo/
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
*****
RETHINKING RESTAURANTS - Part 1
Our industry is changing. Whether for the better or worse remains to be seen. But what I do know is that we have a choice... we can be at the forefront of making that change happen, or we can be left behind - crushed by the momentum of it all. Over these 10 episodes I would like to explore the future of restaurants, and the opportunities we have to build better businesses. We're starting today by rethinking the business model. Why? Because we can't get squeezed any further.
*****
Curious to learn more about my P3 Mastermind?Set up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule