

Building With Buyers: Startup Marketing and Growth Fueled By Customers
Anna Furmanov
You're a startup founder. You think your product is amazing and feel like more people should be buying. But the road is long and slow. It feels like you're stuck. There's always one thing I ask: have you talked to your customers? This is a show about startup growth that explores the role that customers play in helping startups build to their next round. Hosted by Anna Furmanov.
Anna turns customer insights into compelling positioning and messaging, visit furmanovmarketing.com to learn more.
Anna turns customer insights into compelling positioning and messaging, visit furmanovmarketing.com to learn more.
Episodes
Mentioned books

Mar 8, 2024 • 2min
195 - BONUS: Founders That Are Not Bought-In To Marketing Aren't Worth My Time
Happy International Women's Day!
I promised to answer this question for ya and I always deliver. Ari Yablok, Head of Brand at Island (Series C), was on the show (Ep. 194) and he asked me: "Founders that are not Marketing-driven or not appreciative of the role, what are some of the things you do to help them buy-in to marketing?" I answer in this 2-min. bonus episode.
If founders ARE bought-in to Marketing but don't understand how to measure brand, or don't know what to prioritize first, or aren't sure how marketing fits into their GTM strategy, etc., well that's different.
For more content, subscribe to Modern Startup Marketing on Apple or Spotify or wherever you like to listen, and don't forget to leave a review if you're lovin' the show!
And whenever you’re ready, there are 3 ways I can help you:
1. fractional head of marketing for early stage startups >> www.furmanovmarketing.com
2. sponsor my Top 5% podcast and get startup founders, marketers and VCs hearing about your brand >> https://podcast.furmanovmarketing.com
3. sign up to get my monthly early stage startup marketing newsletter where I’m sharing playbooks and insights and cracking some jokes
You can also find me hanging out on LinkedIn, definitely say hello and tell me what you're building and how it's going >> www.linkedin.com/in/annafurmanov

Mar 4, 2024 • 49min
194 - Clear Signals That Prove The Impact of Brand on Business Growth (Ari Yablok, Head of Brand at Island)
Ari Yablok is Head of Brand at Island (Series C). He joined Island in the very early days, back when they didn’t even have their name out in public. His job was to build the brand from zero.
You rarely get the chance to pitch to a CIO/CISO (their target buyer) so the founders knew they needed to enter that world in a way that sent a very clear signal that this is actually a new conversation.
How do you send that signal? What kind of message did they use? How do you attract the C-Level with your product when they're so hard to reach? Why did they need to go against all the playbooks in the industry? How do you prove the impact of Brand on business growth? We tackle these important questions with Ari.
We also cover:
What did Ari work on as Head of Brand early stage;
Who was on the GTM team early stage;
Their unique approach to hiring salespeople;
How Island's brand has evolved over the years;
Why building a new category meant they spent more time educating and less time pushing the product;
What marketing big bets they're taking in 2024 and why;
Why they spent years ignoring Demand Gen;
How sales and marketing can play nice and respect their differences;
AMA: Ari asks me his burning question which I will answer in the next BONUS episode.
About Island:
Founded: 2020
Funding: Series C ($385M total)
Description: The Island Enterprise Browser has all the core security IT and productivity needs of the enterprise built into the browser, so work is naturally smooth and secure.
You can find Ari on LinkedIn: www.linkedin.com/in/ariyablok
Learn more about Island: www.island.io
For more content, subscribe to Modern Startup Marketing on Apple or Spotify or wherever you like to listen, and don't forget to leave a review if you're lovin' the show!
And whenever you’re ready, there are 3 ways I can help you:
1. fractional head of marketing for early stage startups >> www.furmanovmarketing.com
2. sponsor my Top 5% podcast and get startup founders, marketers and VCs hearing about your brand >> https://podcast.furmanovmarketing.com
3. sign up to get my monthly early stage startup marketing newsletter where I’m sharing playbooks and insights and cracking some jokes
You can also find me hanging out on LinkedIn, definitely say hello and tell me what you're building and how it's going >> www.linkedin.com/in/annafurmanov

Mar 1, 2024 • 25min
193 - BONUS: The Problem With Over-Relying On AI At Your Startup
In a world where using AI to do more, automate more, get more leads (more more more!) is celebrated, one thing that early stage startups have as the upper hand over larger companies is the permission and ability to do those things that don’t scale. Build community and relationships in unique ways (like with events), be creative, test wild ideas, learn and pivot quickly, etc.
Why might a focus on doing more with AI and automation actually hurt early stage startups?
That's the focus of my conversation with Corrina Owens (Chief Evangelist Officer at Purple Cork). Corrina worked at Gong where she focused on ABM programs and on a Super Bowl ad. Now she's the GTM Advisor for companies like Navattic, GTM Partners, Aptivio and Postal.io.
Purple Cork helps B2B companies create polished events that drive revenue through virtual wine tastings.
We also cover:
The nuances of when it's appropriate to use AI so that you still stand out;
Which AI tools Corrina has been using;
When GenAI tools overpromise but underdeliver;
AMA: Corrina asks me her burning question.
You can find Corrina on LinkedIn: www.linkedin.com/in/corrina-owens
Learn more about Purple Cork: www.purplecork.wine
Direct w/ Corrina and Taylor podcast: https://podcasts.apple.com/us/podcast/direct-with-corrina-taylor/id1688175099
For more content, subscribe to Modern Startup Marketing on Apple or Spotify or wherever you like to listen, and don't forget to leave a review if you're lovin' the show!
And whenever you’re ready, there are 3 ways I can help you:
1. fractional head of marketing for early stage startups >> www.furmanovmarketing.com
2. sponsor my Top 5% podcast and get startup founders, marketers and VCs hearing about your brand >> https://podcast.furmanovmarketing.com
3. sign up to get my monthly early stage startup marketing newsletter where I’m sharing frameworks, insights, cracking some jokes and keepin' it real
You can also find me hanging out on LinkedIn, say hello and tell me what you're building >> www.linkedin.com/in/annafurmanov

Feb 26, 2024 • 50min
192 - How And When To Run Scrappy ABM At Your Early Stage Startup (Mason Cosby, Founder of Scrappy ABM)
Mason Cosby, Founder of Scrappy ABM, discusses the success of Scrappy ABM in generating pipeline leads for startups. Topics include defining Scrappy ABM, strategic timing, creating new ABM ideas, and the decision to focus on Scrappy ABM. Insights on maximizing LinkedIn engagement, sales activation, vertical pilot programs, data trends, and positive career reflections.

Feb 19, 2024 • 26min
191 - Why Your CEO Hates The Marketing Content You're Producing And How To Fix It (John Bonini, Founder of Some Good Content)
Happy Presidents Day 🇺🇸 🎉
Does your CEO like the content your marketing team is producing? Does your CMO? Does your head of Sales? Do you know the answer for sure? Does it matter?
John Bonini (Founder of Some Good Content) has been meeting with founders and marketing execs that have said some variation of the following regarding their content marketing: “We’re doing SEO, but the content is not good, and it’s just not working very well anymore.”
So what’s broken with our content efforts? And how can we fix it? How do you ensure that your content isn’t just being created for the sake of content, but that it actually produces pipeline and revenue?
We also cover:
John's Content Motivation Framework that focuses on buyer motivation instead of a company's funnel;
AMA: John asks me his burning question.
You can find John on LinkedIn: www.linkedin.com/in/jbonini
Learn more about Some Good Content: www.somegoodcontent.com
John's podcast: Louder Than Words
For more content, subscribe to Modern Startup Marketing on Apple or Spotify or wherever you like to listen, and don't forget to leave a review if you're lovin' the show!
And whenever you’re ready, there are 3 ways I can help you:
1. fractional head of marketing for early stage startups >> www.furmanovmarketing.com
2. sponsor my Top 5% podcast and get startup founders, marketers and VCs hearing about your brand >> https://podcast.furmanovmarketing.com
3. sign up to get my monthly early stage startup marketing newsletter where I’m sharing playbooks and insights and cracking some jokes
You can also find me hanging out on LinkedIn, definitely say hello and tell me what you're building >> www.linkedin.com/in/annafurmanov

Feb 12, 2024 • 52min
190 - I Got Impatient With The Hubspot Playbook And Tried This Instead (Trinity Nguyen, VP of Marketing at UserGems)
Picture this. You’re the first business hire at a 4-person early stage startup. Head of Marketing. So you get hired, and you’re trying to follow the Hubspot Playbook. The problem is, it’s taking too long. You’re impatient. The founders are impatient. You want to see something faster. You need to prove yourself. How do you cut through the noise? How do you get your target buyer to pay attention?
Trinity Nguyen (VP of Marketing at UserGems) was in exactly this situation and shares what happened next. And how what happened next was tied to more than 90% of their pipeline in those early days.
We also cover:
What was the turning point from Seed to Series A;
Why early stage you need to loosen up your attribution model to get big wins;
Why does marketing fail at the early stage;
AMA: Trinity asks me her burning question. Here's a helpful resource that my SEO expert sent me after this episode was recorded.
About UserGems:
Founded: 2019
Team: 80 people
Funding: Series A ($20M)
You can find Trinity on LinkedIn: www.linkedin.com/in/trinitynguyen
Learn more about UserGems: www.usergems.com
For more content, subscribe to Modern Startup Marketing on Apple or Spotify or wherever you like to listen, and don't forget to leave a review if you're lovin' the show!
And whenever you’re ready, there are 3 ways I can help you:
1. fractional head of marketing for early stage startups >> www.furmanovmarketing.com
2. sponsor my Top 5% podcast and get startup founders, marketers and VCs hearing about your brand >> https://podcast.furmanovmarketing.com
3. sign up to get my monthly early stage startup marketing newsletter where I’m sharing playbooks and insights and cracking some jokes
You can also find me hanging out on LinkedIn, definitely say hello and tell me what you're building >> www.linkedin.com/in/annafurmanov

Feb 9, 2024 • 8min
189 - BONUS: What’s My Take On Positioning vs. Strategic Narrative vs. Category Design
Happy Friday ya'll.
I just finished a 3-part series of episodes where I explored 3 topics:
positioning
strategic narrative
category design
I hear these concepts being thrown around all the time but I wanted to get to the heart of them. What are the key differences? When should you use one approach over another? And finally, what’s my take? Which one do I think is actually the most helpful for me and WHY? That's what I'm covering in this BONUS episode.
Check out the prior episodes where I actually went through each of these approaches and tried to apply them to my own business.
What’s your take? If you listened to this BONUS episode I’d love to hear from you. Leave me a message on Spotify or shoot me a DM on LinkedIn.
Subscribe to Modern Startup Marketing on Apple or Spotify or wherever you like to listen, and don't forget to leave a review if you're lovin' the show!
And whenever you’re ready, there are 3 ways I can help you:
1. fractional head of marketing for early stage startups >> furmanovmarketing.com
2. sponsor my Top 5% podcast and get startup founders, marketers and VCs hearing about your brand >> podcast.furmanovmarketing.com
3. sign up to get my monthly early stage startup marketing newsletter where I’m sharing playbooks and insights and cracking some jokes
You can also find me hanging out on LinkedIn, definitely say hello and tell me what you're building >> www.linkedin.com/in/annafurmanov

Feb 5, 2024 • 36min
188 - If I Were To Category Design My Own Business, What Would That Look Like?
This episode is the 3rd in a 3-part series of episodes where I explore 3 topics:
Positioning (two episodes ago)
Strategic Narrative (last episode)
Category Design (this episode)
I hear these concepts being thrown around all the time but not always fully understood.
What are the key differences?
When should you use one method over another?
What’s my take on them? Which one do I think is actually the most helpful and WHY? That's comin' in a BONUS episode this Friday.
This episode was recorded for the Category First podcast. Josh Lowman (Founder and CCO at Gold Front) invited me on the show to literally help me category design my business. I love this episode because we are going deep on internal strategy. So I take a first pass and Josh has so much feedback for me, you gotta hear it.
Also in this episode:
Gold Front’s category strategy;
The unique problem my business solves;
Giving the problem a name that CEOs and Founders will connect with;
How to get more specific with language.
You can find Josh on LinkedIn: www.linkedin.com/in/joshlowman
Check out Gold Front: www.goldfront.com
Category First podcast: https://pod.co/category-first
For more content, subscribe to Modern Startup Marketing on Apple or Spotify or wherever you like to listen, and don't forget to leave a review if you're lovin' the show!
And whenever you’re ready, there are 3 ways I can help you:
1. fractional head of marketing for early stage startups >> furmanovmarketing.com
2. sponsor my Top 5% podcast and get startup founders, marketers and VCs hearing about your brand >> podcast.furmanovmarketing.com
3. sign up to get my monthly early stage startup marketing newsletter where I’m sharing playbooks and insights and cracking some jokes
You can also find me hanging out on LinkedIn, definitely say hello and tell me what you're building >> www.linkedin.com/in/annafurmanov

Jan 29, 2024 • 50min
187 - I Grilled Andy Raskin On Strategic Narrative And He Was Totally Cool With It
Hiya! This episode is the 2nd in a 3-part series of episodes where I explore 3 topics:
Positioning (last episode)
Strategic Narrative (this one)
Category Design (next time)
I hear these concepts being thrown around all the time but not always fully understood.
What are the key differences?
When should you use one method over another?
What’s my take on them? Which one do I think is actually the most helpful and WHY?
Andy Raskin is the master of strategic narrative. He helps CEOs align their teams around a strategic narrative to power success in sales, marketing, fundraising, product and recruiting. Clients include VC-backed companies funded by top VC firms like Andreessen Horowitz, Accel, Google Ventures, and First Round Capital.
Also in this episode:
Quick review of strategic narrative;
What's the best way to write it down;
Strategic narrative is one story to rule it all, from the old way to the new way, but in many cases there are multiple new ways, so how do you convince someone that your way is the best new way;
Investors and employees love old game vs. new game thinking and creating a movement but do prospects actually get it in a sales meeting;
Should you position yourself as an expert and "teach" on a sales call;
Why don’t more companies adopt the Strategic Narrative mindset;
What’s the difference between Strategic Narrative and Category Design;
Andy asks me his burning question.
You can find Andy on LinkedIn: www.linkedin.com/in/andyraskin
Andy's website: andyraskin.com
Andy's podcast: andyraskin.com/podcast
For more content, subscribe to Modern Startup Marketing on Apple or Spotify or wherever you like to listen, and don't forget to leave a review if you're lovin' the show!
And whenever you’re ready, there are 3 ways I can help you:
1. fractional head of marketing for early stage startups >> furmanovmarketing.com
2. sponsor my Top 5% podcast and get startup founders, marketers and VCs hearing about your brand >> podcast.furmanovmarketing.com
3. sign up to get my monthly early stage startup marketing newsletter where I’m sharing playbooks and insights and cracking some jokes
You can also find me hanging out on LinkedIn, definitely say hello and tell me what you're building >> www.linkedin.com/in/annafurmanov

Jan 22, 2024 • 57min
186 - Why Your Sales Calls End In No Decision And What To Do About It (April Dunford, Positioning Master)
Happy New Year! I'll keep saying that until we're well into February. Winter is so much easier when there's something to celebrate!
This episode kicks off a series of episodes where I’m going to explore three topics in-depth:
Positioning
Strategic Narrative
Category Design
I hear these concepts being thrown around all the time but not always fully understood.
What are the key differences?
When should you use one method over another?
What’s my take on them? Which one do I think is actually the most helpful and WHY?
We start off with Positioning. I am a huge fan of April Dunford and the work that she does so I asked her to come back on the podcast for Round 2. This time we talk about how your Positioning feeds smoothly into your Sales Pitch.
Also in this episode:
April talks about her recent experience launching a podcast;
The goal of a great sales pitch;
What do great sales calls have in common;
How to structure your sales pitch so that prospects are confident making choices;
WHY does structuring your sales pitch in this way work better than other approaches out there;
Applying the Sales Pitch process to my own business;
Why companies hire April (HINT: alignment).
You can find April on LinkedIn: www.linkedin.com/in/aprildunford
April's website: www.aprildunford.com
April's podcast: Positioning with April Dunford
For more content, subscribe to Modern Startup Marketing on Apple or Spotify or wherever you like to listen, and don't forget to leave a review if you're lovin' the show!
And whenever you’re ready, there are 3 ways I can help you:
1. fractional head of marketing for early stage startups >> www.furmanovmarketing.com
2. sponsor my Top 5% podcast and get startup founders, marketers and VCs hearing about your brand >> https://podcast.furmanovmarketing.com/
3. sign up to get my monthly early stage startup marketing newsletter where I’m sharing playbooks and insights and cracking some jokes
You can also find me hanging out on LinkedIn, definitely say hello and tell me what you're building >> www.linkedin.com/in/annafurmanov


