

FULL COMP: The Voice of the Restaurant Industry Revolution
Josh Kopel
What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away?
I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP.
Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack their biggest wins, hardest lessons, and the strategies that changed everything.
No fluff, no filler—just actionable insights to help you boost profits, build your brand, and create the kind of restaurant you’ve always dreamed of.
So, if you’re ready to stop spinning your wheels and start seeing results, hit subscribe.
I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP.
Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack their biggest wins, hardest lessons, and the strategies that changed everything.
No fluff, no filler—just actionable insights to help you boost profits, build your brand, and create the kind of restaurant you’ve always dreamed of.
So, if you’re ready to stop spinning your wheels and start seeing results, hit subscribe.
Episodes
Mentioned books

Apr 2, 2021 • 28min
We're all influencers: Patrick Kim of the Worth Network
It feels like almost every facet of our industry has been redefined over the last 12 months, especially our relationship to our customers. We've had to rely on their loyalty and support more than ever.
Patrick Kim saw an opportunity there: an opportunity to reward their loyalty while breeding more awareness for our brands.
Enter the Worth Network, a disruptive platform turning our favorite customers into social media influencers. Today Patrick shares his utopian vision for the future of digital marketing and how we can benefit.
To check out Worth go to www.worthnetwork.io
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Sign Up for Our Weekly Newsletter: https://pineapplepost.news
Book time on Josh's personal calendar: https://bit.ly/3otQm8z
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
Full Comp - https://restaurants.yelp.com/full-comp-podcast/
The Happy Mouth Morning Show - https://restaurants.yelp.com/happy-mouth-podcast/
Restaurant Marketing School - https://restaurants.yelp.com/hospitality-marketing-podcast/
The Playbook - https://restaurants.yelp.com/the-playbook-restaurant-stories/

Mar 30, 2021 • 31min
Dream First, Details Later: Ellen Bennett of Hedley & Bennett
There's a gritty side to entrepreneurship that doesn't get much attention.
The hardest part of ownership isn't owning the business, it's in owning the choices you've made and the impact they have on you and your team.
Today we chat with multi-million dollar culinary clothing maven, Ellen Bennett. Ellen wrote a book that's one part biography and one part action plan for aspiring entrepreneurs.
We run though what the past 10 years has been like for Ellen, bringing to light what has made her and her company so successful.
To pick up Ellen's new book Dreams First, Details Later, click here.
________________________________
Sign Up for Our Weekly Newsletter: https://pineapplepost.news
Book time on Josh's personal calendar: https://bit.ly/3otQm8z
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
Full Comp - https://restaurants.yelp.com/full-comp-podcast/
The Happy Mouth Morning Show - https://restaurants.yelp.com/happy-mouth-podcast/
Restaurant Marketing School - https://restaurants.yelp.com/hospitality-marketing-podcast/
The Playbook - https://restaurants.yelp.com/the-playbook-restaurant-stories/

Mar 26, 2021 • 23min
Everybody Loves a Winner: Michelin-Rated Chef David Myers
Some folks seem to have it all figured out.
Chef David Meyers is a Michelin-rated, globetrotting chef with restaurants around the world. He's one of the only guys I know that was able to successfully pop-up a restaurant in the midst of the pandemic.
In today's episode we run through the best and worst decisions he's made and the lessons he's learned from both.
For more on David go to www.gypsychef.com
________________________________________________________________
Sign Up for Our Weekly Newsletter: https://pineapplepost.news
Book time on Josh's personal calendar: https://bit.ly/3otQm8z
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
Full Comp - https://restaurants.yelp.com/full-comp-podcast/
The Happy Mouth Morning Show - https://restaurants.yelp.com/happy-mouth-podcast/
Restaurant Marketing School - https://restaurants.yelp.com/hospitality-marketing-podcast/
The Playbook - https://restaurants.yelp.com/the-playbook-restaurant-stories/

Mar 23, 2021 • 30min
A Digital Transformation: Tressie Lieberman of Chipotle
Tressie Lieberman is the Vice President of Digital and Off Premise for Chipotle.
Do you think that was a big job in light of the pandemic?
Tressie worked to conceptualize and execute a new way for this massive company to do business in a world that went from brick and mortar to digital overnight.
In today's episode we tackle emerging trends, Chipotle's digital transformation and what independent restaurateurs can learn from Chipotle's successes and struggles over the last 12 months.
For more on Chipotle, go to www.chipotle.com
________________________________
Sign Up for Our Weekly Newsletter: https://pineapplepost.news
Book time on Josh's personal calendar: https://bit.ly/3otQm8z
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
Full Comp - https://restaurants.yelp.com/full-comp-podcast/
The Happy Mouth Morning Show - https://restaurants.yelp.com/happy-mouth-podcast/
Restaurant Marketing School - https://restaurants.yelp.com/hospitality-marketing-podcast/
The Playbook - https://restaurants.yelp.com/the-playbook-restaurant-stories/

Mar 19, 2021 • 29min
Restaurant Marketing Masterclass: Jay Livingston of Shake Shack
It wasn't just independent restaurants that have suffered through the pandemic, many of the big guys were hurt too. Their big advantage is that they have more money to try more things.
We can benefit from the wisdom of their experiences.
Today we chat with Jay Livingston, the Chief Marketing Officer of Shake Shack to discuss what's working, what isn't and what's next.
For more on Shake Shack go to www.shakeshack.com
________________________________
Sign Up for Our Weekly Newsletter: https://pineapplepost.news
Book time on Josh's personal calendar: https://bit.ly/3otQm8z
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
Full Comp - www.restaurants.yelp.com/fullcomp
The Happy Mouth Morning Show - www.restaurants.yelp.com/happy mouth
Restaurant Marketing School - www.restaurants.yelp.com/marketingschool
The Playbook - www.restaurants.yelp.com/influencers

Mar 16, 2021 • 24min
Leaning Out and Leveling Up: Celebrity Chef Curtis Stone
As an industry we can look at the pandemic as a blessing or as a curse. No matter which one you choose, you'll be right.
Celebrity Chef Curtis Stone is choosing to view the pandemic as an opportunity to improve.
Today we run through the operational improvements he's made and the impact they've had on restaurants.
For more on the chef visit www.curtisstone.com
________________________________
Sign Up for Our Weekly Newsletter: https://pineapplepost.news
Book time on Josh's personal calendar: https://bit.ly/3otQm8z
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
Full Comp - www.restaurants.yelp.com/fullcomp
The Happy Mouth Morning Show - www.restaurants.yelp.com/happy mouth
Restaurant Marketing School - www.restaurants.yelp.com/marketingschool
The Playbook - www.restaurants.yelp.com/influencers

Mar 12, 2021 • 37min
The Restaurant of the Future: Tim Brown of Oracle
Most of us have a tough time imagining what the world is going to look like next month, forget about next year.
But, in order to ensure the survival of our businesses and this industry, we need to know what's coming down the pike. What resources and tools can we leverage to truly thrive in the restaurant industry?
Today Tim Brown of Oracle runs us through what's available today and what we can look forward to in the future.
________________________________
Sign Up for Our Weekly Newsletter: https://pineapplepost.news
Book time on Josh's personal calendar: https://bit.ly/3otQm8z
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
Full Comp - www.restaurants.yelp.com/fullcomp
The Happy Mouth Morning Show - www.restaurants.yelp.com/happy mouth
Restaurant Marketing School - www.restaurants.yelp.com/marketingschool
Restaurant Influencers: The Playbook - www.restaurants.yelp.com/influencers

Mar 9, 2021 • 34min
The Value of a Great Story: Tucker Max of Scribe Media
Where do I think we've gone wrong as an industry?
In a nutshell, it's storytelling. We've been unable to have tough conversations with our patrons and our peer around pricing and how hard our jobs truly are.
Enter the most unlikely resource imaginable, Tucker Max. As it turns out, Tucker grew up in a restaurant family and that background paired with his prowess for storytelling puts him in a position to offer experienced-based, actionable advice on how we can and should share our stories with each other and our communities.
For more on Tucker's company go to www.scribemedia.com
________________________________
Sign Up for Our Weekly Newsletter: https://pineapplepost.news
Book time on Josh's personal calendar: https://bit.ly/3otQm8z
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
Full Comp - www.restaurants.yelp.com/fullcomp
The Happy Mouth Morning Show - www.restaurants.yelp.com/happy mouth
Restaurant Marketing School - www.restaurants.yelp.com/marketingschool
The Playbook - www.restaurants.yelp.com/influencers

Mar 5, 2021 • 35min
The Art of Mastery: Noel Brohner
I am fascinated by the mastery of anything, especially in our industry.
Noel Brohner, better known as the dough doctor, has mastered the art of making pizza. He's the go-to guy for the rich and famous seeking the perfect slice and the independent restaurateur looking to level up their offering.
Typically, the best teachers are the best students and Noel is no exception. Today, Noel share with us what he's learned in the pursuit of perfection.
For more on Noel go to www.slowrisepizza.com
________________________________
Sign Up for Our Weekly Newsletter: https://pineapplepost.news
Book time on Josh's personal calendar: https://bit.ly/3otQm8z
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
Full Comp - www.restaurants.yelp.com/fullcomp
The Happy Mouth Morning Show - www.restaurants.yelp.com/happy mouth
Restaurant Marketing School - www.restaurants.yelp.com/marketingschool
The Playbook - www.restaurants.yelp.com/influencers

Mar 2, 2021 • 42min
The Case for Change: Martha Hoover of Patachou, Inc.
You should listen to Martha Hoover.
Not because she owns and operates 14 different restaurants. Not because she offers her 400 member team full benefits and parental leave. Not because of her nationally renowned sustainability efforts.Not because her farm to table casual concepts are actually profitable.
You should listen to Martha Hoover because she's right.
This is our moment. This is our opportunity to look at the mistakes of the past and make better choices for ourselves. This is the conversation we should of had years ago.
For more on Martha's organization go to www.patachouinc.com
________________________________
Sign Up for Our Weekly Newsletter: https://pineapplepost.news
Book time on Josh's personal calendar: https://bit.ly/3otQm8z
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
Full Comp - www.restaurants.yelp.com/fullcomp
The Happy Mouth Morning Show - www.restaurants.yelp.com/happy mouth
Restaurant Marketing School - www.restaurants.yelp.com/marketingschool
The Playbook - www.restaurants.yelp.com/influencers


