

FULL COMP: The Voice of the Restaurant Industry Revolution
Josh Kopel
What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away?
I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP.
Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack their biggest wins, hardest lessons, and the strategies that changed everything.
No fluff, no filler—just actionable insights to help you boost profits, build your brand, and create the kind of restaurant you’ve always dreamed of.
So, if you’re ready to stop spinning your wheels and start seeing results, hit subscribe.
I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP.
Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack their biggest wins, hardest lessons, and the strategies that changed everything.
No fluff, no filler—just actionable insights to help you boost profits, build your brand, and create the kind of restaurant you’ve always dreamed of.
So, if you’re ready to stop spinning your wheels and start seeing results, hit subscribe.
Episodes
Mentioned books

Aug 20, 2021 • 35min
Sustainable Profits: Zuleyka Strasner of Zero Grocery
We're still contending with a global pandemic in the midst of a labor crisis and this is another episode on sustainability. Are you shaking your head right now? How disconnecting am I from what's going on in your day to day lives?
Today is hard but we still need to prepare for tomorrow and the challenges we'll face then. Gen Z constitutes the largest population on the planet and they're intent on saving it. Sustainable practices are at the center of that movement and, at the center of the sustainability movement, we find Zuleyka Strasner, founder of Zero Grocery.
Today we unpack what it took to create a plastic free life and a plastic free business.
For more on Zero Grocery go to https://zerogrocery.com
_______________________________
Sign Up for Our Weekly Newsletter
Book time on Josh's personal calendar
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
The Happy Mouth Morning Show
Restaurant Marketing School
The Playbook

Aug 17, 2021 • 26min
Work On Your Restaurant, Not In It: Snoop Dillard of Escobar
I always dreamed of being a successful restaurateur.
In those grand visions from my youth, I must have missed rubber apron hanging in front of my 3 piece suit as I washed dishes in the scullery, and yet, there it was.
Over the last 20 years of being an owner and operator, I've felt like a prince and, at times, like a prisoner.
Snoop Dillard has managed to escape, creating a veritable empire of businesses while maintaining a balance at home. Her path required as much strength as it did strategy and today she shares what it took to break free of day to day operations.
For more on Snoop's projects visit http://whoissnoop.com
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Sign Up for Our Weekly Newsletter
Book time on Josh's personal calendar
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
The Happy Mouth Morning Show
Restaurant Marketing School
The Playbook

Aug 13, 2021 • 30min
The Alcohol Free Movement: Julia Bainbridge author of Good Drinks
Is there anything more foundational to the hospitality industry than booze? Wether it's selling drinks to customers or grabbing drinks with co-workers, the social dynamics of the restaurant industry revolve around booze. Or at least they did...
The data is clear: people are drinking less. Today I chat with author Julia Bainbridge about the sobriety movement and what it means for both restaurants and cocktail culture.
For more on Julia and her work visit https://juliabainbridge.com
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Sign Up for Our Weekly Newsletter
Book time on Josh's personal calendar
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
The Happy Mouth Morning Show
Restaurant Marketing School
The Playbook

Aug 10, 2021 • 24min
Figuring Out Today What Matters Tomorrow: Ron Shaich founder of Panera Bread
What does success look like in the restaurant industry? For Ron Shaich, it meant driving Panera Bread to outperform both Starbucks and Chipotle over the last 20 year, ultimately creating a restaurant concept valued at $7.5 Billion Dollars.
How did he do it? The answer was surprisingly simple and today he takes us on the journey from a single unit cookie company to a billion dollar brand.
For more on Ron and his company go to www.ronshaich.com
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Sign Up for Our Weekly Newsletter
Book time on Josh's personal calendar
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
The Happy Mouth Morning Show
Restaurant Marketing School
The Playbook

Aug 6, 2021 • 40min
Creating the Jobs They Want: Gabriel Cole of Just Fare
Idealism is great. We all want to be dream employers offering dream jobs to amazing people who love our restaurant as much as we do. But that's rarely the reality of our situation.
Who's fault is that and is there a way to make that vision a reality?
Today we chat with Gabriel Cole, a former chef, who's using his values to not only inform the way he does business but also to decide who to do business with.
In this conversation we tackle the obstacles involved in become the employers we want to be and what it takes to attract the employees we want to hire.
That's Gabriel Cole. For more on Just Fare go to https://justfare.co
________________________________
Sign Up for Our Weekly Newsletter
Book time on Josh's personal calendar
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
The Happy Mouth Morning Show
Restaurant Marketing School
The Playbook

Aug 3, 2021 • 27min
Go Small to Get Big: Ed Szymanski & Patricia Howard of Dame
How many articles have you read about "the restaurant of the future?" It conjures visions of robot cooks and digital menus but no one really talks about how big it is or the steps the proprietor took avoid the massive failure rate we've been saddled with in the past.
I think that, more than anything, the restaurant of the future is sustainable and built to last a lifetime. Ed Szymanski and Patricia Howard of Dame believe that too and today they walk us through the bulletproof strategy they implemented to secure the future of their restaurant and their careers.
That's Ed Szymanski & Patricia Howard of Dame. For more on the restaurant go to https://www.damenewyork.com
________________________________
Sign Up for Our Weekly Newsletter
Book time on Josh's personal calendar
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
The Happy Mouth Morning Show
Restaurant Marketing School
The Playbook

Jul 30, 2021 • 26min
The Future of Farm to Table: Loren and Lisa Poncia of Stemple Creek Ranch
Change is in the air. We've felt it coming for years and we see it happening before our eyes in this moment. Today's buzzwords were the dreams of innovators from decades past. And innovation can be found everywhere.
Today we chat with Loren and Lisa Poncia, founders of Stemple Creek Ranch. Stemple Creek is not only famous for their regenerative agricultural practices but they're also the guys supplying protein to every Michelin rated restaurant in the Bay area.
In our conversation we talk about the path to carbon neutrality, the future of ranching and how, despite a global pandemic, 2020 was a profitable year for the ranch.
For more on The Stemple Creek Ranch go to https://stemplecreek.com
________________________________
Sign Up for Our Weekly Newsletter
Book time on Josh's personal calendar
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
The Happy Mouth Morning Show
Restaurant Marketing School
The Playbook

Jul 27, 2021 • 26min
Leaning in to the Life You Want: Celebrity Chef Claudette Zepeda of Vaga Restaurant & Bar
We've all been burned. A bad business plan, a bad business partner, a global pandemic...
What happens next is what defines our lives and our careers.
Chef Claudette Zepeda built an award winning restaurant only to have it taken away but, rather than seeing that as the end of the story, she began a new chapter, leveraging her talent and experience to create the career of her dreams and a platform to help others achieve the same.
Today we unpack the lessons learned on that journey and discuss what the future holds for her, her team and the industry at large.
For more on the chef go to https://chefclaudettezepeda.com
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Sign Up for Our Weekly Newsletter
Book time on Josh's personal calendar
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
The Happy Mouth Morning Show
Restaurant Marketing School
The Playbook

Jul 23, 2021 • 28min
Beverage Trends Mirroring Social Trends: Sahra Nguyen of Nguyen Coffee Supply
Layers. Great storytelling has tons of them. As restaurateurs we create these layers through food, beverage and ambiance to draw our guests into our world.
Today we take a trip into Sahra Nguyen's world and learn how the vendors we purchase from can say something about who we are and what we believe. That change can happen one cup of coffee at a time...
For more on Nguyen Coffee Supply go to https://nguyencoffeesupply.com
________________________________
Sign Up for Our Weekly Newsletter
Book time on Josh's personal calendar
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
The Happy Mouth Morning Show
Restaurant Marketing School
The Playbook

Jul 20, 2021 • 35min
Mastering Delegation & The Blueprint for Excellence: Cameron Herold of the COO Alliance
Cameron Herold has built three companies valued at $100M each. His superpower is getting shit done. He's an operator of the highest caliber that is responsible for driving the growth of companies like 1800GotJunk and entrepreneurs like Elon and Kimball Musk.
Today we define what operational excellence is, what it looks like in practical application and how we can achieve it in our own restaurants.
For more on Cameron go to https://cameronherold.com
________________________________
Sign Up for Our Weekly Newsletter
Book time on Josh's personal calendar
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
The Happy Mouth Morning Show
Restaurant Marketing School
The Playbook


