FULL COMP: The Voice of the Restaurant Industry Revolution

Josh Kopel
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Oct 20, 2023 • 39min

Bo Davis on restaurateurs building their own tech solutions

Bo Davis has made a name for himself within our industry by creating MarginEdge, a restaurant management software that helps owners and operators better control costs and scale profitability. But, what most don’t realize is that Bo began as and is still a restaurateur himself. In today’s conversation, we unpack what it took to create a successful restaurant brand and how building tech to solve his problems helped him do it.  For more information on MarginEdge, visit https://www.marginedge.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Oct 19, 2023 • 35min

Chef Donald Young on building a prolific pop up concept

Chef Donald Young, one of the youngest Michelin-awarded chefs in the world, talks about building a prolific pop-up concept in Chicago. They discuss mastering a craft, the power of a beginner's mindset, and the courage to start over. The podcast also explores work-life balance, reevaluating accolades, tactics for success in the restaurant industry, and a discussion on the future of the industry and the tipping system.
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Oct 17, 2023 • 34min

Katy Casbarian on owning a 100 year old restaurant

Eighty percent of restaurants don’t survive for longer than five years. Today we speak with Katy Casbarian, the owner/operator of Arnaud’s, a New Orleans restaurant that has survived for over 100 years. We discuss what it takes to create a business model that caters to both locals and tourists and how to run a successful business despite a century of varying economic conditions. As it turns out, in the competition between consistency and innovation, consistency is king.  For more information on Arnaud’s restaurant, visit https://www.arnaudsrestaurant.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Oct 13, 2023 • 37min

Darien Bates on the restaurant digital transformation

How many times have you purchased a piece of tech believing that it would be a gamechanger for your restaurant? We’re all looking for this magical tool that will help us make the numbers make sense and give us a firm grasp on the inner workings of our business. That’s why we’re chatting with Darien Bates. He knows tech and, as the former CTO of &pizza, he knows restaurants as well. Today we discuss how technology and data will influence the way we run restaurants tomorrow and in the years to come. For more information on Darien and Fourtop, visit https://www.fourtop.ai/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Oct 10, 2023 • 33min

Chef Rob Rubba on redefining sustainability

James Beard award-winning chef Rob Rubba seems to have it all: a blockbuster restaurant that’s great for the environment, a happy staff, and work life balance that most of us would kill for. None of this happened by accident. In today’s conversation, we sit down with the chef to discuss how he architected the life and career of his dreams through the intentional peeling away of everything that did not serve him, his team, or the environment. That’s Chef Rob Rubba. For more information on the chef and his restaurant, visit https://www.oysteroysterdc.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Oct 6, 2023 • 38min

Chris Adams on building a luxury experience

Most of us don’t own a luxury hotel or a three star Michelin restaurant but that doesn’t mean that we’re not able to incorporate elements of luxury into our brands and our customer service experience. Today we chat with Chris Adams of the Ellis Adams Group, a luxury lifestyle consulting group that specializes in making folks feel special. In our conversation, Chris unpacks the small but important elements that make our guests feel seen and special.  That’s Chris Adams. For more information on the Ellis Adams Group, visit https://www.ellisadamsgroup.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Oct 3, 2023 • 35min

Karen Krasne on building an empire by keeping it simple

Pastry Chef and restaurateur Karen Krasne has defied the odds. Her concept, Extraordinary Desserts, has had a line out the door perpetually for more than a decade–but that’s not the most interesting part. Extraordinary Desserts has built a cult-like following in the San Diego area without following trends, receiving media attention, or going viral on social media. Today we discuss how keeping it simple can have extraordinary results.  That’s Chef Karen Krasne. For more information on Extraordinary Desserts, visit https://extraordinarydesserts.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Sep 29, 2023 • 34min

New Restaurant Masterclass Part 2: Opening and Exit

Today’s episode is a continuation of our last episode, delving into actionable advice on how to build a restaurant in today’s difficult market. We pick up where we left off which Michael Benson, Mike Hatch, and Will Knox discussing how to open a restaurant successfully, how to maintain the investment, and, when the time comes, how to maximize the value we get when selling it.  Today’s panel includes: Michael Benson, founder of Southern California Restaurant Design Group, a company specializing in back of house design, equipment, and installation. Mike Hatch, principal at Hatch Design Group, a company specializing in restaurant design and branding.  Will Knox, founder of the Knox Company, specializing in restaurant real estate and concept development.  That’s Michael, Mike, and Will. For more information on these gentlemen and their businesses, please check out the links in the show notes.  SoCal Restaurant Design Group Hatch Design Group The Knox Company ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Sep 26, 2023 • 37min

New Restaurant Masterclass Part 1: Concept and Construction

So many of our listeners have reached out asking for actionable advice on how to build a restaurant in today’s difficult market. In response, I’ve cobbled together three industry experts to walk us through all facets of the process including best practices and mistakes to avoid.  Today’s panel includes: Michael Benson, founder of Southern California Restaurant Design Group, a company specializing in back of house design, equipment, and installation. Mike Hatch, principal at Hatch Design Group, a company specializing in restaurant design and branding.  Will Knox, founder of the Knox Company, specializing in restaurant real estate and concept development.  In part one of our conversation we’re tackling restaurant concept creation, choosing the right location, and beginning your buildout on the right foot.  That’s Michael, Mike, and Will. For more information on these gentlemen and their businesses, please check out the links in the show notes.  SoCal Restaurant Design Group Hatch Design Group The Knox Company _________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Sep 22, 2023 • 35min

D. Brandon Walker on the new model for a successful restaurant

What does a truly holistic model for a restaurant look like? Today we chat with Chef D. Brandon Walker to find out. The chef has turned his latest concept, The Art Room, into a working social experiment. He serves fast casual and fine dining fare. It’s a completely indoor and outdoor concept with a high end art gallery nestled in the middle. If that wasn’t enough, he’s implemented universal tipping across the board and has cross trained the entire staff. He’s doing things differently and has come by the show to discuss what’s working, what hasn’t, and what’s next.  For more information on the chef and his restaurant, visit https://www.theartroomdtla.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars

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