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FULL COMP: The Voice of the Restaurant Industry Revolution

Latest episodes

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Aug 29, 2023 • 38min

Jason Berkowitz on teaching teams and creating compliance

If the labor crisis has only taught us one thing, it’s that there’s a new generation of restaurant worker who sees the world differently than we do. It’s not up to them to mold themselves to our old ideal, it’s up to us to find a way to connect in a way that resonates with them. In this world of social media and bite sized content, Jason Berkowitz may have found the solution. After helping to scale some of the most prolific restaurant brands around the country, Jason has taken on the mission of educating everyone’s team. Today we discuss what’s worked, what hasn’t, and the future of onboarding and education.  For more information on Arrow Up, visit https://arrowuptraining.com. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Aug 25, 2023 • 29min

John Cassetta on avoiding insurance pitfalls

Is one million dollars too much insurance coverage or not enough? How does my insurance coverage need to change as I go from one location to many? For many of us, we sign up for insurance when we sign our lease and don’t think about it again until we really need it. But having the right coverage can mean the difference between a second chance and a final chapter. Today we sit down with John Cassetta of CoverWallet to discuss the things to consider and the mistakes to avoid when choosing the right insurance coverage for our restaurants.  For more information on John and Coverwallet, click here. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Aug 22, 2023 • 33min

Kelli Alldredge on activating our communities

Kelli Alldredge is not one of us, but she may represent the best of us. Despite having no previous experience in our industry, she’s managed to take the Chicken n Pickle restaurant national by focusing on the only thing that matters: people. Today’s episode is a masterclass in community activation and how to deliver on the promises we make to ourselves.  For more information on Chicken n Pickle, visit https://chickennpickle.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Aug 18, 2023 • 34min

Mark Maynard on lessons from Union Square Hospitality Group

The most direct path to success is to follow in the footsteps of the already successful. After 30 years in various leadership positions at the famed Union Square Hospitality Group, Mark Maynard decided to go independent. Rather than starting his own restaurant, he’s chosen to help other restaurateurs implement the best practices of his former employer. Today we discuss the strategies that made Union Square so successful and tools we can use to achieve the same. For more information on Mark, visit https://www.maynardconsulting.net/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Aug 15, 2023 • 32min

Brad Wise on transforming a bad launch into an epic brand

Sometimes the only difference between those who succeed and those who fail is the decision to not give up. Today’s guest, Chef Brad Wise, is a testament to the grit required to build something prolific in our industry. In our conversation we discuss how to overcome a slow start and how he turned a failed bar into the hottest steakhouse concept on the West Coast.  For more on his restaurant concepts, visit https://www.trustrestaurantsd.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Aug 8, 2023 • 35min

Niko Viramo on growing a restaurant brand

Niko Viramo is the CEO of the Wild Thyme restaurant group but he’s also a student of business. He’s also a teacher at a prestigious university. Niko is probably one of the most savvy and well educated entrepreneurs I’ve ever spoken with and, today, he shares his universal truths around building and growing a strong restaurant brand. For more information on Wild Thyme, visit https://wildthymegroup.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Aug 4, 2023 • 33min

Casey Cooley on how to successfully launch a restaurant

Today we chat with Casey Cooley, a franchising expert who helps Jeremiah’s Italian Ice franchisees effectively launch blockbuster locations all over the country. In our conversation, we discuss the marketing strategy they’ve developed that takes franchisees from 2 months out to a month after opening.  For more information on Jeremiah’s Italian Ice, visit https://jeremiahsice.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Aug 1, 2023 • 38min

Chef Brian Duffy on opening over 100 restaurants

We learn by doing but we also learn by teaching. Chef Brian Duffy is a successful restaurateur in his own right. After opening his own places, he became a household name as a featured expert on Bar Rescue, parlaying his fame into a successful consulting practice. We sat down today to discuss best practices and lessons learned from opening over 100 different restaurant concepts over the last decade. In our conversation, we explore the key elements of a successful restaurant and the necessary ingredients to scale profitability.  For more information on Chef Duffy, visit https://chefbrianduffy.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Jul 28, 2023 • 38min

Mike Sebazco on the power of a one shift business

If we’re paying rent 24 hours a day, we must generate revenue 24 hours a day. But, with food costs and the cost of labor skyrocketing, our revenue models are evolving. Enter Mike Sebazco of Famous Toastery. With over two dozen locations and counting, this one shift business is shifting the way we look at operations and profitability. We sat down today to discuss how thinking small can have a massive impact on your restaurant.  For more information on Famous Toastery, visit https://famoustoastery.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars
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Jul 25, 2023 • 34min

Tai Ricci on playing by your own rules

“Don’t back down. Don’t apologize. Don’t compromise,” are the words of Tai Ricci, a founding partner of San Francisco’s Hi Neighbor Hospitality Group. She’s grown her restaurant group to 6 locations over the last 10 years and today we sit down to discuss how she did it and who she needed to become to accomplish such lofty goals. As it turns out, personal development is professional development. For more information on Tai's restaurant group, visit https://www.hineighborsf.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other content: Yelp for Restaurants Podcasts Restaurant expert videos & webinars

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