Radical Candor: Communication at Work

Kim Scott, Jason Rosoff & Amy Sandler
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Feb 10, 2022 • 9min

The "Um" Story 4 | Mini

Radical Candor happens at the intersection Care Personally and Challenge Directly. On this mini-episode of the Radical Candor podcast, Kim tells the "Um Story," which outlines exactly what we mean when we say Care Personally and Challenge Directly. Kim explains why the feedback she received from her boss was so effective and led to even more success. Learn more about your ad choices. Visit megaphone.fm/adchoices
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20 snips
Jan 28, 2022 • 44min

Rock Star vs. Superstar Mode 4 | 1

Building a team is hard. But as we’re seeing now during the Great Resignation, failure to spend time building and investing in a team can have disastrous consequences. In order to be successful, this means developing people on both steep and gradual growth trajectories, or as we like to say at Radical Candor, people in both rockstar mode and superstar mode. On this episode of the Radical Candor podcast, Kim, Jason and Amy discuss how to balance growth and stability by developing people who are in both superstar and rock star modes. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Jan 10, 2022 • 8min

The Bob Story, a Tale of Ruinous Empathy 4 | Mini

Ruinous Empathy is what happens when you want to spare someone’s short-term feelings, so you don’t tell them something they need to know. You Care Personally, but fail to Challenge Directly. It’s praise that isn’t specific enough to help the person understand what was good, or criticism that is sugar-coated and unclear. Or simply silence. Ruinous Empathy may feel nice or safe, but is ultimately unhelpful and even damaging. This is a feedback fail. In this Radical Candor podcast mini-episode, Kim talks about the biggest feedback fail of her career. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Dec 14, 2021 • 50min

How to Choose A Radically Candid Boss 3 | 12

If you're in the market for a new job and you are lucky enough to have multiple offers, or you’re in a position where you can afford to wait for the right opportunity, you don’t have to pay the asshole tax. On this episode of the Radical Candor podcast, Kim, Jason and Amy talk about how to suss out whether your potential new boss is going to help you move toward the direction of your dreams or get in your way. Listen now to learn how to find a Radically Candid boss. Learn more about your ad choices. Visit megaphone.fm/adchoices
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6 snips
Nov 29, 2021 • 11min

How to Get Feedback 3 | Mini

There is an order of operations to practicing the principles of Radical Candor. The first thing to do is to ask for criticism, especially if you’re the boss. But how can you do this in a way that's not awkward? On the latest mini-episode of the Radical Candor Podcast, Kim explains how to solicit feedback with a simple four-step process. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Nov 15, 2021 • 40min

Retain Your Team During the Great Resignation 3 | 11

You’ve likely heard about the Great Resignation — perhaps you’re even one of the millions of people who’ve bid their jobs farewell over the past few months. On this episode of the Radical Candor podcast, Kim, Jason and Amy talk about how bad bosses, lack of transparency and poor communication are leading to a mass exodus of mid-level workers. How can you retain your team? Listen to find out how a series of small adjustments can help! Learn more about your ad choices. Visit megaphone.fm/adchoices
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Nov 1, 2021 • 9min

How to Give Feedback 4 | Mini

There are a few things we suggest for folks looking to give Radically Candid Feedback, our HIP and CORE framework. Kim breaks it down on our latest mini-episode of the Radical Candor podcast. Here’s a way to think about how to be more kind and clear with criticism and more specific and sincere with praise. Radical Candor is HIP: Humble, Helpful, Immediate, In person (or on video), Private criticism / Public praise and Not about Personality. Radically Candid praise and criticism both include caring and a challenge. In order to make sure your praise tells the other person what was good and shows them what to do more of and your criticism shows them what to do less of, use the CORE method. C — Context (Cite the specific situation), O — Observation (Describe what was said or done), R — Result (What is the most meaningful consequence to you and to them?) E — nExt stEps (What are the expected next steps?). Read the show notes >> Learn more about your ad choices. Visit megaphone.fm/adchoices
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Oct 18, 2021 • 32min

How to Encourage Feedback Between Others 3 | 10

It’s a lot easier to lead by example than it is to change other people’s behavior. If you want to encourage feedback between the people on your team or at your organization, you’re going to have to create an environment where people feel safe and encouraged to give real feedback. On this episode of the Radical Candor podcast, Kim, Jason and Amy talk about how to encourage feedback between others so you can keep this whole Radical Candor thing going after you've read the book, listened to a keynote or taken a workshop. Read the show notes >>Show the Radical Candor store >> Learn more about your ad choices. Visit megaphone.fm/adchoices
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Sep 23, 2021 • 7min

Eliminate the Phrase 'Don't Take It Personally' from Your Vocabulary 3 | Mini

When giving feedback, you should expect emotion. Even when you don’t personalize, it’s personal. That’s why you should eliminate the phrase, “Don’t take it personally” from your vocabulary. In this Radical Candor podcast mini-episode, Kim explains why It’s futile to say in response to emotion, “Don’t take it personally!” Part of your job as a boss (and as a human being) is to deal with emotional responses, not to dismiss them or pretend they’re not there or avoid them. View the show notes >> Learn more about your ad choices. Visit megaphone.fm/adchoices
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Sep 8, 2021 • 49min

How to Practice Radical Candor With Your Boss 3 | 9

We get a lot of questions about how folks can practice Radical Candor with their bosses as many people are reluctant to give feedback to their managers. It's true that it can be really daunting, and a little risky, to practice Radical Candor with your boss, but it’s such an important skill. If you can share feedback with your boss, you’ll have a much stronger working relationship, enjoy your work more, and be able to do better work together. So, how do you do it? On this episode of the Radical Candor podcast Kim, Jason and Amy discuss clearing the cruft and the art of upwards feedback. View the show notes >> Learn more about your ad choices. Visit megaphone.fm/adchoices

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