Radical Candor: Communication at Work

Kim Scott, Jason Rosoff & Amy Sandler
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Aug 31, 2023 • 1h 2min

Coming Out at Work 5 | 17

Kim, Amy and Brandi discuss coming out at work and Amy and Brandi share their stories. In response to an unprecedented spike in discriminatory legislation, The Human Rights Campaign recently declared a state of emergency for LGBTQ+ people in the U.S. Visibility matters — we want folks who might be struggling to know that we see you. That you deserve to be here. And to thrive!Read all of the show notes and episode resources at RadicalCandor.com/podcast Learn more about your ad choices. Visit megaphone.fm/adchoices
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Aug 15, 2023 • 34min

Appreciation (That's What The Money's For!) 5 | 16

Kim, Amy and Jason discuss Praise, Recognition, Appreciation and Gratitude. Kim also takes on the role of Don Draper to act out a scene from Mad Men's beloved episode "The Suitcase." Listen to learn why — in most cases — "that's what the money is for" is not sufficient recognition or appreciation. (A deep dive into Peggy and Don's complicated relationship is a whole other glass of whiskey not covered in this episode — but if you haven't watched "The Suitcase," it's a must-see. Listen to our bonus episode about the writers and actors strikes.)Read the show notes and find the bonus episode at RadicalCandor.com/podcast Learn more about your ad choices. Visit megaphone.fm/adchoices
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Aug 2, 2023 • 49min

Creating Consequences for Bullies 5 | Bonus

Guest Eric Deggans discusses bullying at work, in Hollywood, and within our society. The episode explores the origins of the term 'race bader' and the challenges faced by working class actors in Hollywood. It also highlights the importance of building structures against bias and pushing back against misinformation for progress.
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4 snips
Jul 27, 2023 • 57min

The Feedback Sandwich (Kiss Me, Kick Me, Kiss Me) 5 | 15

Kim, Amy and Jason discuss feedback sandwiches. These are not the tasty sandwiches beloved by Joey Tribbiani on Friends. While these sandwiches look delicious on the outside, inside they’re stuffed with something you can’t quite identify. But, the sandwich maker hopes the two pieces of artisan bread that hold the mystery meat together will make you accept what’s inside without too many questions. This false promise of emotional novocaine is better known as the feedback sandwich. Here's why you should avoid the feedback sandwich, which Jason calls "the beautiful lie." Learn more about your ad choices. Visit megaphone.fm/adchoices
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Jul 12, 2023 • 47min

Don't Be Suspicious ... Get Curious 5 | 14

Do you trust your employees? Kim and Jason reach into the Radical Candor digital mailbag to answer a question about what to do when an employee starts calling in sick on the regular. Kim and Jason roleplay the situation to get to the bottom of why someone might be pulling a disappearing act.Read the show notes >> Learn more about your ad choices. Visit megaphone.fm/adchoices
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20 snips
Jun 28, 2023 • 1h 5min

Feedback vs. Nitpicking (If It's Yellow Let it Mellow) 5 | 13

The podcast discusses the difference between feedback and nitpicking, emphasizing the importance of addressing big problems. It explores the drawbacks of using a 'feedback sandwich' approach and stresses the significance of expressing praise and gratitude. The hosts share personal experiences and discuss the role of editors. They also explore the concept of nitpicking and provide tips on addressing this behavior. The podcast highlights the importance of open communication and vulnerability in relationships.
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Jun 14, 2023 • 53min

The #1 Skill Leaders Need to Succeed — Radically Candid Conversations with Muriel Wilkins 5 | 12

What's the most important leadership skill? Kim and Amy welcome C-suite advisor and executive coach Muriel Wilkins to the first Radically Candid Conversation episode of 2023. Kim and Muriel discuss how keeping it real at work can go wrong, what employees want from their leaders today, and the difference between performance and behavior.Muriel Wilkins is a C-suite advisor and executive coach with a nearly 20-year track record of helping senior leaders and teams take their effectiveness to the next level. She is the host of the Harvard Business Review podcast, Coaching Real Leaders and the co-author of Own the Room: Discover Your Signature Voice to Master Your Leadership Presence.Fun fact — Kim, Amy and Muriel all attended Harvard Business School at the same time but did not know each other. Read the show notes >> Learn more about your ad choices. Visit megaphone.fm/adchoices
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May 31, 2023 • 1h

Stuck In a Ruinous Empathy Rut 5 | 11

The team delves into a mash-up of Ruinous Empathy and Manipulative Insincerity. Ruinous Empathy—being “nice” but ultimately unhelpful and unkind—is rampant among new managers, including this new manager who wrote to us asking for advice about how to break out of a Ruinous Empathy rut. This new boss also veers into Manipulative Insincerity when they become too tired to care or argue anymore. This person dreamed of being a boss and now realizes it’s nothing like they imagined. Kim and Jason role-play how this new manager could approach a Radically Candid conversation with a direct report. View the show notes >> Learn more about your ad choices. Visit megaphone.fm/adchoices
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May 17, 2023 • 47min

How to Make Work Less Like Junior High (A Tale of 2 Jasons) 5 | 10

Clean escalation dictates managers not allow people to talk about one another to them behind each other’s backs and not engage in office gossip. Kim, Amy and Jason discuss how to make work less like junior high by implementing something Fred Kofman's clean escalation. The opposite of clean escalation is Manipulative Insincerity — talking about people instead of talking to them. When you triangulate, you end up creating politics. Each side becomes suspicious that you’re talking behind their back (which you are). The two begin to distrust each other and a toxic relationship develops.Read the show notes >> Learn more about your ad choices. Visit megaphone.fm/adchoices
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May 3, 2023 • 49min

The 'Oops, Just Kidding' Job Offer 5 | 9

Kim, Jason and Amy discuss another upsetting trend in the workplace — the “oops, just kidding!” job offer. The team emphasizes the importance of remembering that the people you are hiring are real human beings with loved ones, bills and responsibilities. You’re not trying them on like a pair of shoes you can discard later if they’re not the right fit. It’s important to get hiring right and Radical Candor has a 5-step strategy to set you up for success.Go to the show notes >> Learn more about your ad choices. Visit megaphone.fm/adchoices

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