

Business of Tech: Daily 10-Minute IT Services Insights
MSP Radio
In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
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May 16, 2024 • 11min
Biden Administration's Liability for Insecure Software, AWS Leadership Change, Pax8 Non-Profits
The Biden administration's push for a liability framework for insecure software represents a significant shift in cybersecurity policy. The objective is to transfer the security responsibility from technology users to software companies, encouraging sustained investment in cybersecurity and resilience. This initiative seeks to hold software developers responsible for the security of their products, stressing the importance of creating secure and reliable software from the outset.The proposed investment underscores the critical role that AI plays in national policy and emphasizes the importance of prioritizing AI development and research. By allocating such a significant amount of funding to AI programs, the Senate aims to address pressing AI issues, safeguard elections, mitigate risks in sectors like healthcare and housing, and drive advancements in AI technology.This substantial financial commitment showcases the government's acknowledgment of the transformative potential of artificial intelligence and its commitment to harnessing AI for societal benefit. The proposed investment not only reflects the increasing importance of AI across various sectors but also signals a strategic approach to maintaining the country's leadership in AI innovation globally. Four things to know today00:00 Biden Administration Pursues Liability Framework for Insecure Software, Shifting Security Burden to Developers05:55 Adam Selipsky Steps Down as AWS CEO, Matt Garman to Lead Cloud Giant06:57 Pax8's New Initiative Aims to Enhance Support for Nonprofits Through IT Service Provider07:35 Microsoft Resolves VPN Connection Failures with May 2024 Patch Tuesday Updates Supported by: https://getinsync.ca/mspradio/https://www.huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

May 15, 2024 • 13min
Google's AI at I/O: Project Astra, Gemini Updates, Red Hat Advances AI for System Administration
Google made significant announcements at the 2024 Google I.O. conference, showcasing major AI initiatives that highlight the company's dedication to advancing artificial intelligence technology. A key announcement was Project Astra, an enhanced version of Google Assistant demonstrating real-time computer vision capabilities. This project aims to develop intelligent agents capable of reasoning and acting on behalf of users, emphasizing the potential of AI to enhance user experiences in the future.Red Hat recently announced the integration of AI capabilities across its product line, including Red Hat Enterprise Linux AI, Red Hat OpenShift AI, and Red Hat Ansible Automation. These AI capabilities are designed to streamline system administration tasks and enhance software management for system administrators.Deloitte's affirmation of the future of spatial computing, despite the slow adoption of wearables like the Vision Pro, underscores the significant potential of spatial computing in revolutionizing the way we interact with technology. Spatial computing, as defined by Deloitte, is the convergence of physical and digital worlds, creating a seamless integration of virtual elements into our physical environment. Three things to know today00:00 Google Announces Major AI Initiatives at I/O: Project Astra, Gemini Updates, and New AI Tools05:17 Red Hat Advances AI Capabilities to Ease System Administration and Enhance Software Management07:12 Deloitte Affirms Future of Spatial Computing Despite Slow Adoption of Wearables Like Apple Vision Pro Supported by: https://coreview.com/msp/https://skykick.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

May 14, 2024 • 10min
OpenAI Launches GPT-4 Omni, IBM Consulting Launches Copilot Runway, Solar Storm Disrupts GPS Farming
OpenAI's launch of GPT-4 Omni represents a significant advancement in artificial intelligence. This cutting-edge AI model features real-time voice interaction capabilities, allowing users to engage in verbal conversations with a human-like AI chatbot. GPT-4 Omni showcases impressive voice capabilities, including emotional expression and the ability to identify emotions and tones in users' speech. Moreover, it can process text, vision, and audio simultaneously, making it faster and more versatile than its predecessors. The recent solar storm mentioned in a podcast episode disrupted GPS systems, significantly impacting precision farming and critical agriculture operations. The disruption affected the accuracy of GPS systems, particularly real-time kinematic systems used in modern tractors. Precision agriculture heavily relies on these systems for planting crops with uniform spacing, and any inaccuracies could result in crop damage and reduced yield. This incident highlighted the vulnerability of modern tractors to satellite disruptions, emphasizing the need for robust contingency plans and resilient infrastructure in the agriculture sector. IBM Consulting has launched Copilot Runway, a service designed to help businesses seamlessly integrate their AI assistants into their workflows. This program allows organizations to collaborate with IBM consultants to develop customized copilots tailored to their specific requirements. The Copilot Runway service includes an adoption framework, a copilot accelerator, and access to pre-built copilots for various use cases such as procurement, customer service, and employee experience. Three things to know today00:00 OpenAI Launches GPT-4 Omni: Their Next-Gen AI with Real-Time Voice Interaction Capabilities03:36 Solar Storm Disrupts GPS, Impacting Precision Farming and Critical Agricultural Operations05:17 IBM Consulting Launches Copilot Runway to Streamline AI Integration in Business Workflows Supported by: https://www.bitdefender.com/business/products/msp-security-solutions.html All our Sponsors: https://businessof.tech/sponsors/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

May 13, 2024 • 11min
SMB vs. Mid Business Outlooks. Maryland's New Privacy Law & Cybersecurity Shift at RSA Conference
One of the key insights from the podcast episode is the projection that the global IT services market is expected to reach $2 trillion by 2028. This growth is primarily attributed to cloud modernization, with hyperscalers like AWS, Microsoft, and Google Cloud leading the way. These hyperscalers are driving the growth in the market, particularly in the area of infrastructure-as-a-service (IaaS), where spending is expected to double in the next five years. The rise in the value of GPU sales, as mentioned in the episode, is also contributing to this trend. The increase in GPU sales is linked to the proliferation of artificial intelligence (AI) technologies, which are becoming increasingly prevalent in various industries. This indicates a growing demand for advanced computing capabilities to support AI applications, further fueling the growth of the IT services market. Maryland's enactment of the Maryland Online Data Privacy Act signifies a significant step towards enhancing consumer data protection within the state. The new legislation imposes stricter privacy standards on businesses operating in Maryland, compelling them to limit the data they collect from Maryland consumers. This move aligns with the broader trend of states enhancing consumer data rights through privacy legislation, as seen in the increasing number of states implementing similar laws. Three things to know today00:00 Small vs. Mid-Sized Business Outlooks on Economy and Revenue Growth Diverge03:39 Maryland Joins States Enhancing Consumer Data Rights with New Privacy Legislation06:11 Secure by Design: A Shift in Cybersecurity Paradigm Promoted at RSA Conference Supported by: https://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

May 12, 2024 • 19min
Building Successful Relationships with Microsoft: A Guide for Partners with Rob Fegan
Understanding your superpower as a partner and aligning it with Microsoft is crucial for success. In this podcast episode, Rob Fegan stresses the importance of partners recognizing their strengths and value proposition when collaborating with Microsoft. He emphasizes the significance of partners identifying their areas of expertise and target market to effectively align themselves with Microsoft's objectives and customer needs.Fegan suggests that partners should begin by pinpointing their specific domain of expertise, whether it be in collaboration technologies, IT infrastructure, data management, or other specialized areas. By understanding their unique value proposition, partners can better position themselves to resonate with Microsoft and its field teams. This alignment is key to establishing a strong partnership with Microsoft and capitalizing on the opportunities within the ecosystem.Moreover, Fegan highlights Microsoft's strong reliance on partners, particularly in serving the SMB and SMC markets. Microsoft depends on partners to scale and reach a diverse customer base efficiently. Therefore, partners who align their strengths with Microsoft's focus areas, such as cloud deployment, Microsoft 365, or Azure services, are more likely to thrive in their partnership with the tech giant.The main takeaway from the episode is that understanding your superpower as a partner and aligning it with Microsoft's goals and customer needs is fundamental for fostering a successful and mutually beneficial relationship with the company. By leveraging their strengths and focusing on areas where they can add the most value, partners can enhance their collaboration with Microsoft and drive business growth within the ecosystem. Supported by: https://coreview.com/msp/ All our Sponsors: https://businessof.tech/sponsors/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

May 11, 2024 • 26min
"Identifying Cybercriminals and Strengthening Security Policies: A Deep Dive
One key takeaway from the podcast episode is the importance of involving law enforcement in cybersecurity incidents. Companies that engage law enforcement in their breaches tend to achieve better results and success in handling cybersecurity incidents. The episode specifically mentions the Kaseya hack on July 4th, which resulted in full convictions due to early law enforcement involvement. This example underscores the significance of collaborating with law enforcement agencies to effectively address cyber threats. By involving law enforcement, companies can benefit from their expertise, resources, and legal authority to investigate and prosecute cybercriminals. Additionally, the episode emphasizes the need to cultivate relationships with agencies like CISA (Cybersecurity and Infrastructure Security Agency) to leverage their resources for incident response and ongoing cybersecurity efforts. Proactively engaging with agencies like CISA can enhance organizations' cybersecurity posture and better defend against cyber threats. The podcast episode also discusses the significance of digital acquisition strategies for MSPs and IT services companies. Dave Sobel emphasizes the importance of building a strong digital acquisition funnel, focusing on digital ads, targeted marketing strategies, and optimizing the company website for acquisition. Sobel suggests creating a digital destination for potential clients, offering resources, webinars, and online engagement opportunities. By providing ways for clients to book appointments, access content, and interact digitally, MSPs can enhance client acquisition and conversion rates.Supported by: https://salesbuildr.com/ All our Sponsors: https://businessof.tech/sponsors/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

May 10, 2024 • 12min
Impact of AI Skills in Today's Job Market, AI Talent in Tech Hubs, Business Analyst Strategies
AI applications are revolutionizing various industries. A notable example is the introduction of AlphaFold3 by Google DeepMind and Isomorphic Labs. This AI model accurately predicts the structures and interactions of molecules such as proteins, DNA, RNA, and ligands. The potential applications of AlphaFold3 are vast, spanning sectors like virus treatments, biorenewables, disease-resistant crops, and genomics research. This showcases how AI is transforming scientific research and driving advancements in healthcare, agriculture, and environmental sustainability.The episode also highlights the increasing demand for AI expertise among employers amid a talent shortage. Job postings related to AI have surged by 15.7%, indicating a significant opportunity for individuals to acquire AI skills. Companies like Meta and OpenAI are competing for top AI talent, offering lucrative salaries. This trend emphasizes the importance of acquiring AI skills to remain competitive in the job market and meet evolving employer demands.Business analysts in the age of AI are navigating a rapidly changing workplace landscape where technology optimizes processes and boosts productivity. To thrive in this environment, business analysts should prioritize continuous learning, adaptability, and cultivating human skills like empathy. The episode emphasizes the importance of these skills for business analysts, as they play a crucial role in connecting business strategy with technology. Three things to know today00:00 Transformative AI Applications: From Saving Sea Turtles to Boosting Local Economies03:54 AI Skills Become Decisive: Employers Favor Candidates with AI Expertise Amidst Talent Crunch06:59 Cultivating Empathy and Adaptability: Key Strategies for Business Analysts in the Age of AI Supported by: https://huntress.com/mspradio/https://skykick.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

May 9, 2024 • 11min
AI in the Workplace: Microsoft Report and Training Programs, Apple's Hybrid AI Strategy: On-Device and Cloud Integration
The podcast episode delves into the growing use of AI in the workplace, as highlighted in a Microsoft report. The report underscores the increasing reliance of white-collar workers on AI tools to manage heavy workloads, even in the absence of formal training from their employers. It notes that 75% of desk job workers are currently utilizing AI, a figure that has nearly doubled in the past six months. However, less than 40% of these workers have received any structured training in AI skills.The podcast episode also highlights the emerging trend of "bring your own AI" in the workplace, where employees are leveraging their personal AI tools to boost efficiency and productivity. While this trend demonstrates employees' initiative to enhance work processes, it also poses significant risks, including data security concerns and lack of standardization.Apple's recent launch of new iPads featuring M4 chips and a more powerful neural engine underscores their significant focus on AI capabilities. During their earnings call, Apple's CEO, Tim Cook, shared insights into the company's AI strategy, highlighting a hybrid approach that combines on-device and cloud services. This strategy aims to enhance various aspects of Apple's devices, extending beyond just the iPhone. Three things to know today00:00 AI in the Workplace: Microsoft Report Underscores Need for Structured Training Programs03:40 Cross-Platform AI Integration Takes Center Stage in ServiceNow and Microsoft Partnership06:34 Tim Cook Details Apple's Hybrid AI Strategy: On-device and Cloud Integration Supported by: https://skykick.com/mspradio/https://www.bitdefender.com/business/products/msp-security-solutions.html All our Sponsors: https://businessof.tech/sponsors/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

May 8, 2024 • 9min
Security Flaw Tunnel Vision Compromises VPN Effectiveness, Small Businesses Voice Concerns Over CMMC
a significant security flaw known as Tunnel Vision was discussed, highlighting its potential to compromise the effectiveness of VPNs and pose a serious threat to data security. This exploit allows attackers to render any VPN useless, enabling them to intercept unencrypted data and potentially access valuable information. Identified as CVE-2024-3661, this vulnerability has been exploitable since 2002, although there have been no reported cases of active exploitation.Small businesses are expressing concerns regarding the challenges of implementing and complying with the Cybersecurity Maturity Model Certification (CMMC). While efforts have been made by the Pentagon to alleviate the burden on smaller companies, significant hurdles remain for these businesses in meeting cybersecurity standards. Four things to know today00:00 Security Flaw 'TunnelVision' Compromises VPN Effectiveness, Researchers Warn02:05 Small Businesses Voice Concerns Over CMMC Implementation and Compliance Hurdles06:04 Microsoft Unveils Zero Trust DNS Preview for Enhanced Windows Security06:43 EVBox Enhances EV Charging Solutions with EVA Global Managed Services Partnership Supported by: https://movebot.io/ All our Sponsors: https://businessof.tech/sponsors/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

May 7, 2024 • 12min
OpenAI Faces Investigation Over Privacy, Level Blue Launches as AT&T's Spinoff, NSITSP Introduces Badge System
OpenAI is currently facing an investigation in the European Union over alleged privacy breaches related to ChatGPT generating incorrect information about individuals. The privacy rights non-profit group NOYB has filed a complaint against OpenAI for violating the General Data Protection Regulation (GDPR). The complaint accuses OpenAI of failing to correct inaccurate information generated by ChatGPT, not disclosing the source of data or what data ChatGPT stores about individuals, and refusing to rectify or erase data upon request. Consequently, the Austrian Data Protection Authority has been asked to investigate OpenAI's data processing practices and ensure compliance with the complainant's request to access the data. This scrutiny underscores the importance of transparency and accountability in AI systems, particularly in handling personal data and upholding privacy rights.The National Society of IT Service Providers (NSITSP) has recently introduced a new badge system to recognize exceptional contributions within the IT service industry. This program includes various badges such as honors for leadership, client endorsements, individual contributions, continuing education, and professional distinction. The badges aim to acknowledge and celebrate the achievements and expertise of individuals within the IT service industry. Four things to know today00:00 OpenAI Faces Investigation Request by Austrian Authority Over Alleged Privacy Breaches04:05 Expanding AI's Reach: OpenAI and Anthropic Enhance Features for Broader Application07:09 LevelBlue Launches as AT&T's Spinoff, Aiming to Redefine Managed Cybersecurity08:32 NSITSP's Badge System to Recognize Contributions Across Leadership and Client Endorsements Supported by: https://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.


