Business of Tech: Daily 10-Minute IT Services Insights

The episode opens with a report on a major telecommunications breach attributed to Chinese government hackers known as Salt Typhoon. This breach has compromised American telecom infrastructure, allowing unauthorized access to phone calls and text messages. With fewer than 150 individuals confirmed as monitored, the potential impact could extend to millions, raising alarms among U.S. officials about the fragility of secure communications as the nation approaches a critical transition period.The episode also highlights a joint investigation revealing national security risks associated with U.S. companies selling advertising data that can track military personnel movements. This data poses tangible threats to the safety of service members, particularly those stationed at key military sites in Germany. In response to the growing complexity of cybersecurity risks, New Jersey-based insurer Crum & Forster has introduced a professional liability insurance policy specifically for Chief Information Security Officers (CISOs), providing them with protection against personal liability in the face of potential legal claims.Host Dave Sobel then shifts focus to developments in the European cloud market, where a new initiative called the European Cloud Competition Observatory has been launched to monitor Microsoft's compliance with a recent settlement aimed at enhancing market competition. This initiative is crucial for smaller IT service providers who may struggle with restrictive licensing terms. Additionally, the episode discusses the impending departure of FCC Chairwoman Jessica Rosenworcel, whose leadership has significantly influenced broadband access and digital equity in the U.S.The episode concludes with a discussion on the intersection of AI and labor, particularly in the context of OpenAI's halted video generation tool, Sora, following protests from artists regarding their treatment. Sobel emphasizes the importance of ethical collaboration in technology development and the implications of Uber's new division focused on AI training and data labeling services. The episode wraps up with insights into the challenges faced by doctors using AI for diagnostics, highlighting the need for effective engagement with technology to maximize its potential in medicine. Overall, this episode provides a comprehensive overview of critical issues shaping the future of IT and cybersecurity. Four things to know today00:00 Telecom Breaches, Data Exploitation, and CISO Liability: The Growing Complexity of Cyber Risk05:23 How European Cloud Competition, FCC Leadership, and CISA Training Shape IT’s Future08:47 Why OpenAI and Uber’s Latest Moves Raise Crucial Questions About AI and Labor10:42 What AI in Medicine, the Workforce, and Defense Teaches Us About Trust and Simplicity  Supported by:  https://www.huntress.com/mspradio/https://mspradio.com/engage/   Supported by:  https://www.huntress.com/mspradio/https://mspradio.com/engage/     💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

There is a growing urgency for organizations to adopt artificial intelligence (AI) amidst a notable lack of readiness. A recent Cisco report reveals that while 85% of IT leaders feel they have less than 18 months to act on AI, only 13% believe they are fully prepared to harness its potential. The episode highlights the structural challenges organizations face, particularly in data management, with 80% of respondents reporting issues that hinder their AI initiatives. Despite these obstacles, companies are planning to significantly increase their IT budgets for AI over the next five years.The episode also explores various use cases of AI across different sectors. BBVA has expanded its use of ChatGPT, acquiring 3,000 licenses for OpenAI's enterprise tool, which has reportedly boosted productivity among employees. However, the bank faces challenges in integrating this technology with its existing systems. Meanwhile, Microsoft is introducing specialized AI models tailored for industries like manufacturing and agriculture, aiming to address specific operational challenges and drive adoption at scale.In the education sector, OpenAI has launched a free online course to help K-12 teachers incorporate ChatGPT into their classrooms. However, skepticism remains among educators regarding the efficacy and ethical implications of using AI tools in education. A survey indicates that a significant portion of teachers believes AI may do more harm than good, highlighting the need for a deeper understanding of AI's limitations, particularly concerning privacy and data use.The episode concludes with updates on VMware and Intel, noting the challenges both companies face in the current market. VMware's new cloud service aims to streamline private cloud setups, while Intel's recent processor launch has not met performance expectations, leading to a reduction in federal grants under the CHIPS Act. Sobel emphasizes the opportunities for IT service providers and competitors to step in and offer value-driven solutions as these industry giants navigate their respective challenges.Four things to know today00:00 Urgency Outpaces Capability: Organizations Struggle With AI Readiness Amid Growing Demand03:34 From Banking to Farming to Classrooms: How AI is Reshaping Productivity and Operations06:56 VMware’s Price Hikes and Intel’s Missteps Open Doors for Competitors in Virtualization and Processors09:23 Microsoft’s Recall AI, OpenAI’s GPT-4o, and Anthropic’s Integration Protocol Supported by:  https://www.coreview.com/msphttps://tdsynnex.com/StreamOneIon     💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Early challenges faced by Artificial Intelligence Personal Computers (AIPCs), include productivity gaps, consumer confusion, and adoption barriers. A recent study by Intel highlights that users of AI-equipped PCs are less productive than those using traditional computers, losing an average of 15 hours a week on digital chores. Despite the potential for generative AI to streamline these tasks, many consumers remain unaware of AIPCs, leading to misconceptions about their utility and security. The additional cost of AIPCs, which can be 5 to 15 percent higher than traditional models, further complicates consumer interest in upgrading.The episode also delves into a disconnect between business leaders and IT staff regarding data management. A survey conducted by Morning Consult for Capital One reveals that while 77% of business leaders find accessing necessary data easy, 70% of IT personnel spend significant time resolving data issues. The findings indicate a lack of confidence among technical staff in their organization's data culture, with only 35% believing it to be strong. This disparity underscores the need for improved data management practices as organizations strive to implement advanced AI technologies.Host Dave Sobel highlights the resilience of micro-business owners, with 75% relaunching new ventures after setbacks, according to GoDaddy's 2024 Annual Venture Forward Report. Despite economic uncertainties, nearly 40% of these new ventures have become their household's primary income source. The report also notes a significant increase in women-owned micro-businesses, now at 51%, and a diverse age representation among entrepreneurs. This resilience suggests a growing entrepreneurial spirit, even in challenging economic times.The episode concludes with a discussion on the evolving landscape of managed service provider tools, as new entrants like NinjaOne and Halo PSA gain momentum, pushing traditional leaders like Kaseya to reassess their strategies. The shift in the market indicates a potential opportunity for disruption, particularly as the role of artificial intelligence continues to grow. Sobel emphasizes the importance of adapting to these changes and the need for organizations to effectively utilize technology to remain competitive in a rapidly changing environment.Four things to know today00:00 AI PCs Face Early Challenges: Productivity Gaps, Consumer Confusion, and Adoption Barriers05:35 Amazon Doubles Down on Anthropic With $8 Billion Investment, Strengthening AI and Cloud Synergy07:23 Remote Work Demand Persists Despite Drop in Postings: The New Talent Tug-of-War10:50 Canalys 2024 Report: New Entrants Shake Up MSP Tools Market, Legacy Brands at a Crossroads   Supported by:  https://getthread.com/mspradio/https://www.huntress.com/mspradio/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this bonus episode of the Business of Tech, host Dave Sobel engages in a compelling conversation with Martin from Bitdefender, who describes his role as a popular scientist focused on making cybersecurity research more accessible and understandable. Martin Zugec highlights Bitdefender's long-standing commitment to research, particularly in Romania, where a wealth of security researchers contribute to the field. He emphasizes the importance of visibility for their groundbreaking work, aiming to inspire researchers who may feel their contributions go unnoticed.The discussion shifts to the evolving profile of cyber criminals, particularly in the context of ransomware. Martin explains that the landscape has changed significantly since 2017, with a clear distinction between operators—primarily based in Russia—and affiliates who operate globally. He likens the cybercrime ecosystem to a gig economy, where individuals can leverage their unique skills, such as negotiation or business acumen, to participate in this illicit market. This transactional nature allows for a diverse range of participants, complicating the fight against cybercrime.As the conversation progresses, Martin delves into the challenges of disrupting the cybercrime ecosystem. He notes that trust is a critical component of this world, and takedown operations can destabilize the entire network of criminals. For instance, when Bitdefender releases a decryption tool, it not only aids victims but also creates mistrust among affiliates and operators, leading to internal conflicts. Martin shares insights into how law enforcement agencies are beginning to adopt psychological tactics to undermine the trust within these criminal networks, showcasing the innovative approaches being taken to combat cyber threats.Finally, Martin stresses the importance of prevention and the human factor in cybersecurity. He points out that many organizations fail to recognize the early signs of an attack, often focusing solely on the final stages of encryption. By understanding that cyber attacks can take weeks or even months to unfold, companies can better prepare and respond to threats. The episode concludes with a call for improved public-private collaboration in cybersecurity efforts, emphasizing the need for streamlined communication between organizations and law enforcement to effectively combat the ever-evolving landscape of cybercrime.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Business of Tech, host Dave Sobel welcomes Abraham Garver from Focus Investment Bank to discuss the current state of the mergers and acquisitions (M&A) market for Managed Service Providers (MSPs). The conversation begins with an overview of the increasing interest from private equity groups in investing in MSPs, particularly those with operational maturity and a solid EBITDA of at least $3 million. Garver highlights that while there is a significant amount of capital available, the market is experiencing a shift that favors sellers, especially as larger funds seek bigger assets.Garver explains that many smaller MSPs struggle to attract investment due to a lack of operational maturity, often relying on owner-led sales and failing to consistently add new customers. He emphasizes the importance of joining peer groups to help these smaller businesses develop the necessary skills and strategies to grow and become more attractive to investors. The discussion also touches on the challenges faced by smaller MSPs in navigating the competitive landscape, where larger players dominate the market.The episode further explores the different investment theses that private equity groups adopt when looking to invest in MSPs. Garver notes that many investors are drawn to regulated industries but often overlook the need to find unique niches that have not yet been consolidated. He stresses that both MSPs and investors must think creatively to differentiate themselves in a crowded market, as many traditional approaches have already been explored by previous investors.Finally, the conversation shifts to the dynamics of day one post-sale for MSPs and the conditions that lead to successful transitions. Garver shares insights on how to prepare for this critical phase, emphasizing the importance of having a strong management team and a clear growth strategy in place. He concludes by discussing the potential for ongoing investment cycles in the MSP space, suggesting that the market may continue to evolve with new rounds of investment rather than a singular focus on IPOs as an exit strategy. Supported by: https://timezest.com/mspradio/https://www.huntress.com/mspradio/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

host Dave Sobel engages in a detailed conversation with Jake Varghese from ConnectWise, focusing on the company's business management software portfolio. Varghese outlines the seven key products within the portfolio, and the discussion highlights the importance of these tools in helping Managed Service Providers (MSPs) streamline their operations and improve efficiency.A significant portion of the conversation revolves around the transition of the PSA to the ASIO platform. Sobel and Barghese explore the challenges and opportunities associated with this migration, emphasizing the need for partners to feel comfortable and secure during the transition. Varghese explains that success will be measured by the adoption of the new PSA and the realization of its benefits, including hyper-automation and a unified user experience. He reassures partners that their existing systems will remain intact, allowing for a smooth integration of the new platform.The dialogue also delves into the strategic vision for ConnectWise's product offerings. Varghese discusses the balance between maintaining individual products and integrating them into a cohesive platform. He emphasizes the importance of understanding the evolving needs of partners and the industry, suggesting that the ultimate goal is to create a comprehensive solution that enhances operational efficiency for MSPs. The conversation touches on the potential for future developments and how the platform can adapt to meet changing demands.Finally, the episode addresses the role of artificial intelligence and automation in the future of ConnectWise's offerings. Varghese shares insights on the introduction of Sidekick, a digital assistant designed to enhance user experience and operational efficiency. He envisions a future where AI becomes increasingly pervasive, enabling MSPs to delegate routine tasks and focus on higher-value work. The discussion concludes with a reflection on the transformative potential of AI in the industry, highlighting the need for effective data governance to ensure responsible use of technology.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Significant developments in workplace engagement and productivity lead, focusing on contrasting strategies from major companies like Amazon and Intel. Amazon's CEO Andy Jassy recently addressed employee concerns regarding the company's return-to-office (RTO) mandate, which requires corporate employees to work on-site five days a week starting January 2025. While Jassy claims the policy aims to strengthen company culture, over 500 employees have signed a petition against it, raising questions about the true motivations behind the mandate. Meanwhile, Intel has reinstated free office coffee to boost employee morale amidst ongoing layoffs, reflecting a broader trend in the tech sector to support workforce engagement during challenging times.Host Dave Sobel highlights research from the University of Melbourne, which indicates that companies offering flexible work options tend to perform better in the stock market. The study found a significant correlation between high rankings for remote work opportunities and improved share prices. Additionally, a survey by Quantum Workplace revealed that over 80% of hybrid employees report being engaged at work, compared to 72% of on-site employees. This data suggests that flexibility in work arrangements can enhance employee satisfaction and productivity, presenting a compelling counterpoint to the office-centric strategies of Amazon and Intel.The episode also covers recent capital movements in the tech industry, with Logic Monitor raising $800 million to explore strategic mergers and expand its market presence. Enable Technologies has acquired AdLumen for approximately $225 million, enhancing its capabilities in security services. These moves reflect a growing demand for robust data center monitoring and security solutions, driven by the increasing importance of artificial intelligence in the tech landscape. Sobel notes that these investments indicate a recognition of the need for companies to grow and adapt in a competitive market.Finally, Sobel delves into the evolving role of artificial intelligence in various sectors, including creative writing and IT service management. He discusses the implications of AI's integration into creative processes, particularly in relation to National Novel Writing Month, where the use of AI has sparked controversy over originality and skill development. Additionally, Sobel emphasizes the necessity for businesses to adapt their IT service management methods to incorporate AI, highlighting the potential for improved efficiency and user experiences. The episode concludes with thought-provoking questions about the balance between AI and human effort, urging listeners to consider how they can effectively leverage technology in their own organizations. Four things to know today00:00 From Amazon's RTO Push to Intel's Free Coffee: Contrasting Strategies in Workplace Engagement and Productivity05:15 Capital Infusions and Acquisitions: How LogicMonitor and N-able Are Positioning for Market Leadership07:18 Sentiment Analysis, Microsoft Integrations, and Strategic Growth Events: The Evolving Tools Empowering MSPs09:27 AI's Expanding Role: Vectorization, Creative Writing, and IT Service Management Transformations  Supported by:  https://www.huntress.com/mspradio/https://tdsynnex.com/StreamOneIon    💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Microsoft's Ignite event highlights the company's latest advancements in artificial intelligence and productivity tools. Microsoft has introduced a range of new AI agents designed to enhance collaboration within Microsoft 365 Copilot, including features for SharePoint, project management, and meeting assistance. These pre-configured agents aim to automate repetitive tasks and improve efficiency, with the Copilot Analytics dashboard providing insights into the impact of AI on productivity across organizations.Sobel also covers Microsoft's Windows Resiliency Initiative, which seeks to bolster the security and recovery capabilities of Windows systems following the CrowdStrike outage that affected millions of devices. Key features include Quick Machine Recovery, which allows IT administrators to remotely troubleshoot unbootable machines, and the introduction of memory-safe programming languages to enhance overall security. Additionally, the episode discusses the new Windows 11 Administrator Protection feature, which requires user authentication for administrative tasks, thereby reducing the risk of malware attacks.The episode further explores Microsoft's launch of the Windows 365 Link, a compact mini PC designed for office environments that connects users to corporate cloud applications without local storage. Priced at $349, this device supports high-resolution video conferencing and is easy to manage through Microsoft Intune. Sobel notes that this product represents a shift towards cloud-first environments, providing businesses with a cost-effective solution for endpoint management while maintaining productivity.Finally, Sobel addresses the recent T-Mobile breach, attributed to a Chinese intelligence agency, which underscores the vulnerabilities in global telecommunications infrastructure. This incident serves as a reminder for enterprises to adopt proactive security measures, especially in light of increasing state-sponsored cyber threats. The episode concludes with a call for businesses to remain vigilant and prepared for the evolving landscape of cybersecurity challenges.Four things to know today00:00 Copilot Gets Smarter: Microsoft Unveils AI Agents, Analytics Dashboards, and New Management Tools05:09 Microsoft’s Windows Resiliency Initiative: New Tools and Security Enhancements to Prevent Future Outages07:59 The $349 Windows 365 Link: Microsoft’s Answer to Simplified Endpoint Management10:27 T-Mobile Breach Highlights Ongoing Cyber-Espionage Threat to Global Telecom Infrastructure   Supported by:  http://blumira.com/radio/https://Mspradio.com/engage/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

We dive in on the latest economic trends, focusing on rising inflation and its impact on consumer confidence. The consumer price index has seen an increase to 2.6% as of October, driven largely by persistent housing costs, which rose by 4% in October alone. Neil Kashkari, president of the Minneapolis Federal Reserve, highlights the housing sector as a significant challenge in the inflation landscape, while also expressing uncertainty about the economic implications of President-elect Trump's proposed policies.The episode also delves into a recent Gartner report that reveals a stark contrast in the success rates of digital initiatives among organizations. While only 48% of digital projects meet or exceed their business outcome targets, a group termed the "digital vanguard" boasts a success rate of 71%. This disparity underscores the importance of collaboration between chief information officers and other business leaders to achieve successful digital transformations. Sobel emphasizes that organizations may face initiative fatigue, leading to hesitance in further investments without clear returns on investment.Host Dave Sobel further explores the growing skepticism among CIOs regarding generative artificial intelligence (AI) two years after the launch of ChatGPT. Many organizations are struggling to scale AI projects, with only 2% of companies possessing the necessary talent and technology to succeed. The rising costs associated with generative AI, particularly in cloud services, have intensified pressure on IT leaders to deliver results. This situation presents an opportunity for IT service providers to offer specialized consulting and managed services to help organizations navigate these challenges.Finally, the episode highlights recent developments from Kaseya and Aero, focusing on their strategies to enhance service offerings. Kaseya has introduced free hardware for its Datto Sirius appliances, aiming to reduce financial barriers for managed service providers. Meanwhile, Aero has integrated AI tools into its cloud platform, AeroSphere, to improve operational efficiency. Sobel concludes by noting that the integration of AI into operational platforms is becoming a standard expectation, urging service providers to stay informed about these trends to enhance their offerings and internal operations. Four things to know today00:00 Inflation Rises Amid Housing Challenges as Political Sentiment Drives Consumer Confidence Shifts03:32 Gartner Report Highlights Digital Initiative Success Divide Amid IT Spending Surge and AI Expectations06:13 CIO Skepticism Grows as Generative AI Drives Rising Costs, Scaling Challenges, and Vendor Prioritization08:42 Kaseya Offers Free Hardware for Datto SIRIS Appliances as Arrow Integrates AI into ArrowSphere Cloud Platform   Supported by:  https://www.coreview.com/msphttps://www.huntress.com/mspradio/     💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

A new study reveals the significant impact of generative AI on the job market, showing a 21% decline in demand for automation-prone freelance jobs shortly after the release of ChatGPT. The research, which analyzed over 1 million job postings, indicates that writing jobs were the most affected, followed by software development and graphic design roles. This shift raises concerns about the future of employment in these sectors, as the integration of AI tools continues to reshape professional workflows.The episode also delves into the challenges faced by AI in the healthcare sector. A study from the University of Virginia Health found that while AI tools like ChatGPT can assist in diagnostics, they did not significantly improve accuracy compared to traditional methods. Many physicians struggled to effectively utilize the AI's capabilities, often sticking to their initial diagnoses. This highlights the need for better training and trust in AI systems to enhance their integration into medical practice and improve patient outcomes.Host Dave Sobel further explores the skepticism surrounding Microsoft's AI product, Copilot, which has faced mixed reviews since its launch. A survey revealed that only a small percentage of IT leaders found significant value in the tool, with many employees struggling to incorporate it into their daily routines. The high subscription cost and concerns about effectiveness have led some companies to reconsider their investment in Copilot, raising questions about the future of AI tools in enhancing productivity.Finally, the episode touches on the regulatory landscape for AI and cybersecurity, particularly in light of the upcoming Trump administration. The potential repeal of existing AI oversight could lead to a fragmented regulatory environment, complicating compliance for businesses. Sobel emphasizes the importance of proactive measures to navigate these changes, as well as the need for skilled workers in AI roles. The discussion concludes with a look at international developments in cybersecurity regulations, underscoring the evolving landscape that businesses must adapt to in order to thrive. Four things to know today00:00 Generative AI Spurs Job Market Shakeups, Healthcare Trials, and Corporate Integration Challenges05:48 Regulatory Uncertainty Looms as Trump Administration Eyes AI and Cybersecurity Changes09:26 Canada, EU, and Australia Drive Key Developments in Cybersecurity and Consumer Rights11:50 From "Work with Apps" to Autonomous Agents: OpenAI Pushes Generative AI Deeper into Professional Workflows Supported by:  https://tdsynnex.com/StreamOneIon/   💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.