Short Term Rental Management

This discussion highlights the often-overlooked stresses faced by guests during their stays. It emphasizes the importance of customer service skills in short-term rental management and the need for empathy in hospitality. The emotional complexities of family interactions can add layers of stress, making understanding and kindness essential for hosts. By recognizing the personal challenges guests might be dealing with, property managers can foster a more supportive environment, ultimately enhancing guest satisfaction.

On this week’s episode Amanda Bax shares her journey into real estate, starting from her experience trying to sell her home to navigating the rental market. She discusses the challenges they faced with a fire-damaged property and how her husband’s construction background helped them renovate and expand their portfolio. She shares how navigating the ups and downs of real estate led to them accumulating a portfolio of 8 long term rentals, a commercial retail plaza, a luxury boutique inn, a lake house and a resort in Lake of the Ozarks, Missouri.   How to connect with Amanda: amandabax.com   How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Follow us on Instagram  Follow us on TikTok Join the Short Term Shop Facebook group! Check out the Short Term Shop on Youtube   For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties  - https://amzn.to/3Adg6PA

This episode of Short Term Rental Management delves into the accept-decline system, particularly on Airbnb. He shares his recommendations for pre-approving guests and shares insights on how these decisions may impact algorithms, though he admits the exact effects are unknown. Luke also discusses his personal approach to accepting and declining guests to optimize the booking process.   How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Follow us on Instagram  Follow us on TikTok Join the Short Term Shop Facebook group! Check out the Short Term Shop on Youtube   For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties  - https://amzn.to/3Adg6PA

In this episode of Short Term Rental Management, Luke is joined by Bobby and Nicole, a dynamic duo from Orlando who have ventured into the world of property management. Bobby and Nicole shared their journey of getting started in real estate and how they were able to acquire about 1 property per year for multiple years. They shared insights into their property management strategies, including the importance of hands-on management, optimizing listings, and staying on top of market trends. Bobby and Nicole also discussed their foray into co-hosting properties for other owners, expanding their portfolio to ten short-term rentals across multiple markets. They highlighted the challenges and rewards of managing properties remotely and the importance of building a reliable team to support their operations.   How to connect with Bobby and Nicole: ‪info@wandermorehosting.com https://wandermorehosting.com/     How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Follow us on Instagram  Follow us on TikTok Join the Short Term Shop Facebook group! Check out the Short Term Shop on Youtube   For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties  - https://amzn.to/3Adg6PA

This week Luke is diving into the world of money management and exploring different philosophies from three financial gurus: Dave Ramsey, Grant Cardone, and Robert Kiyosaki. Luke breaks down each of these philosophies and shares personal insights on overcoming poor money mindset ingrained from upbringing, highlighting the impact of family beliefs on financial success.    How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Follow us on Instagram  Follow us on TikTok Join the Short Term Shop Facebook group! Check out the Short Term Shop on Youtube   For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties  - https://amzn.to/3Adg6PA

In this episode of the Short Term Rental Management podcast, Luke had the pleasure of chatting with Caleb Shore, a property manager from Charlotte, North Carolina. Caleb shared his journey into STRs, starting with a long term rental that he and his business partner converted into a short term rental just before the COVID-19 pandemic. Despite initial setbacks, they adapted by targeting work from home travelers, which led to the eventual formation of their company, MyTripify. Caleb also highlighted the necessity of having a proper license to manage properties in North Carolina and the potential pitfalls of the co-host model.   How to connect with Caleb: https://mytripify.com/ @calebwshore on Instagram   How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Follow us on Instagram  Follow us on TikTok Join the Short Term Shop Facebook group! Check out the Short Term Shop on Youtube   For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties  - https://amzn.to/3Adg6PA    

Welcome to another episode of Short Term Rental Management! Today, Luke dives into a hot topic that often sparks debate in the STR community: should we allow our cleaners to ask for tips? Luke reflects on his experiences in the bar business and his modest upbringing as he shares his perspective on tipping culture and why he encourages cleaners to ask for tips.    How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Follow us on Instagram  Follow us on TikTok Join the Short Term Shop Facebook group! Check out the Short Term Shop on Youtube   For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties  - https://amzn.to/3Adg6PA

In this week's episode we are joined by Nick Halverson, a very fascinating guest who owns a property management company in Costa Rica! Nick recounts the ups and downs of his real estate ventures, including dealing with environmental regulations, partner disputes, and the financial crisis of 2008. He also discusses the eventual dissolution of his initial partnership and the lessons learned from mismanagement and misappropriation of funds. Nick also shares insights into the current real estate market in Costa Rica, noting that while the market has cooled slightly, it remains robust compared to the financial crisis era.   How to connect with Nick:  https://osapropertymanagement.com/     How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Follow us on Instagram  Follow us on TikTok Join the Short Term Shop Facebook group! Check out the Short Term Shop on Youtube   For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties  - https://amzn.to/3Adg6PA

In this episode, Luke is revisiting the topic of receiving bad reviews. The discussion revolves around the idea of whether hosts deserve negative feedback and how to learn from such reviews. Luke emphasizes the importance of reviews in the rental business and shares insights on dealing with the stress and impact of receiving negative feedback.   How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Follow us on Instagram  Follow us on TikTok Join the Short Term Shop Facebook group! Check out the Short Term Shop on Youtube   For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties  - https://amzn.to/3Adg6PA

In this episode Luke is joined by Stephen Patasky, Founder and CEO of The Luxus Group. Stephen shares his journey that began 18 years ago when he and his wife, expecting their first child, sought a way to continue their love for travel without the uncertainties of hotels and inconsistent vacation rentals. This led to the creation of the Luxus Group, a fractional ownership model for vacation homes. Luke and Steve also discuss the challenges and successes of managing a portfolio like Steve's, including the importance of maintaining high standards and providing a consistent, luxury experience for their investors.   How to connect with Stephen: https://luxusgroup.com/   How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Follow us on Instagram  Follow us on TikTok Join the Short Term Shop Facebook group! Check out the Short Term Shop on Youtube   For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties  - https://amzn.to/3Adg6PA